Easy user interface and nice to navigate the main pages.

The software is accessible at all times and places. Perfect for a very busy practice.

The ease of use, clean look, ability to integrate patient notes, appointments and feedback as well as reporting.

I really enjoyed using it, it was quick and easy to use, with a very simple interface.

Our experience of TM3 is that we have gone paperless which save money and reception time. The practice over all has a more efficient feel to it.

No signature on bespoke emails. No area for frequently used attachments to be stored.

The diary feature is one of its best festures.

Some parts are rather 'clunky' particularly the 'search' section which can be frustrating. Setting up documents also need looking at.

Too many “work arounds”, for the cost of the product you would expect it to work not have to “work around” the problem.

Invoice by email with payment integration through stripe makes for hassle free payments.

TM3 is easy to use and I like many features. Scheduling appointments is very easy and intuitive.

Full calendar does not stay pinned even after pinning in place. Appointment notes currently collapsed and only showing current report rather than showing all treatment reports when you go to a case.

Straight forward logical system. And great access from mobile devices which is invaluable.

Client tracking reports - shows every appointment for each client rather than just the one that has' no future appointment. Date of birth jumping back to blank or to 30/12/1899 when trying to update.

All the features are hard to learn and took a while to master.

The team are very supportive and friendly. They are regularly making changes and updating.

It is cloud based so can get it from anywear on anything. Loads of functions, online booking is perfect.

Difficult for me to distinguish activity in multiple clinics at a quick glance when viewing the daily calendar. Moving between multiple patient's clinical details.

I think it is great value for money and having progressed from TM through TM2 to TM3 the software continues to stay ahead of the competition.

The software makes clinic management easy. Invoicing is simple clinic notes are user friendly and the patient reminders have almost eradicated dnas.

Clinikal notes are easy to use. Receipts emailing also good.

Ease of use and response of technical staff when I need help.

The decision to move to TM3 was a good one - the team are a pleasure to work with and nothing is too hard for them to investigate/ discuss. Use of the system is logical, which helped with compliance.

No diary app for phones. Doesn't have the option to put clients first name first in the appointments field.

The clinical records being perfect for Physiotherapy.

User interface easy to understand and logical.

I am a sole practitioner so I use TM3 for many admin functions. It is great for keeping track of payments, invoices.

I think the overall look is very customer friendly both for practitioners and their clients.

It is a must have and the best softweare for physio clinics.

Overall it's the best solution on the market for physiotherapy.

Sometimes it crashes which makes it difficult to see your diary.

Currently no GDPR certification although they indicate they are compliant.

I had the pleasure of working with a hands-on implementation team: always available and it wasn't a simple database to bring across.

Things are not updated regularly enough, the desktop software seems to be forgotten about completely.

Things have definitely improved over the years and we have a good relationship with their support team who are always helpful and resolve any issues we have quickly for us.

TM3 is great, as it can be used both on our desktop computer and my personal laptop, so it is easy to gain a quick oversight of my clinic no matter where I am.

Solving: no longer require paper notes. Paper notes could be inadvertently destroyed.

How easy it is to amend notes templates and great customer service.

Occasionally updates cause small teething problems in some areas.

Overall I think TM3 is an excellent product and I would thoroughly recommend using it to run your practice. The support team are excellent and are always there to sort out a problem I’d they do arise.

I believe updox is one of the greatest programs I have ever used. This way of faxing and filing documents is wonderful and the program is so simple.

Easy to use good service very good customer service and help.

Very great experience and I love the user interface. A very affordable recommendable software.

Not only did the video chat function help with seeing patients during a world-wide shut down, we were also able to navigate faxes, emails and communicate with our patients on one easy to use platform.

At first, setting this up is very confusing. You need to have assistance from the company in order to set this up with your printer or computer device.

Currently Updoz does not interface with my EHR but hopefully in the future for ease of moving it straight into the patients chart.

It was very simple to get started. Easy to manage, very quick to learn for both our physician and patients.

There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait  for patient to answer.

When I have needed to contact Updox for technical support the wait was brief and they were able to get me the pertinent information very quickly so that the issue could be resolved.

We have chronic errors, and delays in the importing of documents from Updox into our actual EMR.

I like the options of preview documents before managing them, multiple document management, and the customer service.

The video quality is great. That's all I enjoyed for the 4 days that costs me $94.00.

In its previous rendition UpDox was very good and easy to use.

In general, however, the lack of response when the entire system is down is really a detriment to operations.

The ease of accessing the video directly from the patient’s profile in practice fusion is wonderful. The video visits usually run smoothly.

Updox is great to use for any office with multiple locations or any office wanting to be more environmentally  friendly.

Allows rapid secure text messaging from my computer to patients. Ease to set up and learn.

Updox is a great program and has worked beautifully with Practice Fusion. The ease of having faxes come in and be able to directly link to a patients chart is invaluable.

The setup was so simple and the ease of use for my providers was priceless.

I use this with amazing charts and it integrates perfectly. I am able to send HIPAA compliant messages to my patience.

I like that you can drop documents in and edit them. I do not write very legible and this allows me to fill out forms and edit documents with ease so they are legible.

Great software option for telemed, secure and easy to use.

Poor printer drivers make it unreliable and time consuming.

Updox is fantastic, quick, and highly dependable. I can’t believe there are people who still fax.

They integrate with many other systems and softwares to help meet quality measures and be compliant.

Since starting the message and call reminders of appointments my no shows have dropped to almost nothing now.

US Dollar

TM3 is a practice management solution that can be deployed either in the cloud-based or on-premise. It is suitable for a variety of practice types. Key features include patient records with annotations, online appointment booking, clinical notes, live imaging and automatic auditing.


TM3 has reception tools that allow users to manage appointment books for multiple locations and receive payments. TM3 is able to automatically generate batch invoices and create analytical reports and graphs. Users also have access to TM3’s database of clinical notes.


TM3 send automatic text notifications to inform patients about an empty slot in case of some appointment cancellation. The solution provides reporting and financing capabilities which enables practices to visualize, analyze and prioritize their business operations.


TM3 is available for purchase on a per user per month basis with additional add-ons available. The on-premise deployment is only compatible with Windows operating systems. In-person training and implementation is available within the UK and Ireland.



LongDescription

File Management

Document Templates

Patient Records Management

Employee Management

Surveys & Feedback

Electronic Payments

Patient Engagement

Payment Processing

Two-Way Audio & Video

Recurring/Subscription Billing

Practice Management

Online Forms

Customizable Reports

Document Storage

Activity Tracking

SMS Messaging

Charting

Progress Tracking

Digital Signature

Exercise Library

Referral Tracking

Task Scheduling

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Virtual Waiting Room

Invoice Management

Transaction History

For Chiropractors

Communication Management

Patient Intake

Customer Database

Recurring Appointments

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Multi-Physician

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Contact Management

Booking Management

EMR/EHR

Email Marketing

Mobile Access

Online Payments

Compliance Management

Historical Reporting

Outcome Assessment Tools

Role-Based Permissions

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Email Reminders

Email Management

Website Integration

Insurance Management

Initial Assessments

File Sharing

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Progress Notes

Event Calendar

Discount Management

Alerts / Escalation

Real Time Reporting

Customizable Branding

Patient Management

Goal Setting/Tracking

Facility Scheduling

Reporting/Analytics

Contact Database

For Physical Therapy

Progress Reports

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

TM3: prices start from £50 or €55 per month.
TM3 Connect: prices start from £60 or €65 per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

The Updox Communication Platform helps you deliver the best virtual and in-person care so you can focus on what matters most—your patients. Updox works seamlessly with most EMRs, and we provide healthcare providers with improved communication solutions - electronic fax, secure text, forms, telehealth, reminders and document management - all in one inbox. Enhance patient experience, boost office productivity, and drive organizational profitability all from a single platform.                       

The Updox Platform is built to scale with you as your goals and needs change over time. We'll continue to meet your every need as you scale up.                                                                                                         

The Updox Telehealth solution makes virtual care convenient. Increase accessibility and connect to your patients face-to-face, no matter where they are, with state-of-the-art HIPAA-compliant video and audio calls. The patient experience is front and center, with a streamlined workflow that mimics an in-person visit.                                                                                                                                                            

Our complete document management and editing suite, comprehensive communications platform, and other patient/provider tools let your practice operate more efficiently than ever before. 

The Updox eFax solution lets you send and receive documents while removing the expenses of physical hardware and paper. Digital documents flow through our secure, HIPAA-compliant inbox, increasing your staff and practice productivity while optimizing your workflow in a safe and efficient way.  

Integrated payments and a full charge capture workflow give you everything you need to avoid missed charges, shorten billing cycles, and increase revenue.                                                                             

Engage your patients, increase efficiency, boost revenue, and scale your operations with the Updox Communication Platform. 

TM3 vs Updox

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons