The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.

This has been a great solution for our theatre group. It has aided in cash flow, important for us.

Setting up an event and linking to websites is pretty easy and self explanatory. I highly recommend TicketPeak for your next performance.

Some of the weaknesses have been addressed and they have added to what you can do over the past two years.

We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales.

The customer service is great. Whenever I have a question, or something I am trying to figure out, I can simply contact your customer support.

It is a great for the money. They provide excellent customer service, personal attention to needs that arise.

TicketPeak makes purchasing tickets quick, easy, and affordable so audience members can focus more on enjoying the show.

We have not been disappointed. Most of the theater goers are seniors and they are thrilled with the ease of buying tickets online.

Pros: Very easy to use; Our ticket buyers love it. So nice that everything is automated and we don't have to worry about tickets.

It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.

With multiple events over multiple days it was difficult for me to see exactly where the revenue and the commissions were.

Easy to setup and integrate. At anytime, we know how many people have signed up for each event.

Great system, that is always improving. We love the new Classes and Auditions features.

Some things are a bit difficult to navigate. Seating charts are small.

A wonderful alternative to the higher-priced ticketing sites, with stellar customer service.

Excellent customer service, they will spend as much time as it takes to make sure it works the way you want it to, and that you are able to understand how it is working.

Instantly responsive to any question I've had and gives great advice and instruction. The product is imminently user-friendly and with Louis, very easy to setup and get started.

Louis Lamoureux is the absolute BEST person I've ever had the pleasure of dealing with.

Ease of use, functionality and customer support.

We've used them for over nine years and have been very pleased.

Confusing to customers when sales get turned off - we have worked through this though w more communication.

Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.

TicketPeak has been a great fit for our organization. So easy to learn, and service is wonderful.

Buyers love the self selection. Integrated well with our merchant account.

Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately.

The customer service, ease of use, and variety of features.

I have appreciated the versatility of the platform, especially for a small, black-box theatre like ours.

It's hard to customize and overall relatively sterile looking.

TicketPeak is easy to use and has increased its functions over the past two years. They have great customer service and have been great to works with.

Good value for the money. My representative was good at responding to my questions in a timely manner.

Tripworks is easy to use and the support team  is great.

It was the best decision we made for our business, and as much as I think that I want all of my competitors to switch, I hope they don’t find out.

Ease of use, great customer support, great GUI, compatibility with OTAs.

The most important part of this product is the customer service. I often have special requests and needs to operate my business and Tripworks does their best to accommodate my request.

Software is standardized yet custom enough to really make an impact to my business. TripWorks thinks of everything to help my business be more successful, even things that weren’t my requirements.

The individuals are quick to respond, and efficient in solving difficulties, or creating a more streamlined process.

The software in general is very easy to use. They are constantly changing it so that it works best for the users.

Nearly every other point in the software surly self-explanatory and intuitive, and to me from our side and the client experience side, with easy to use features, attractive interface, and more.

Allow us to see draft purchases right away and call those prospects to close them (They are the only platform that currently allows this). Tipping feature is awesome.

TripWorks' best feature is its top client service. The set up was a breeze with Tripwork's team, we had two calls to customize their platform according to our specific products and needs.

She did a great job and when i asked to be able to contact her boss directly to praise her, I got an email telling me to wrote a review.

Fantastic Software that is just what we neeed at just the right time.

We have very high standards of excellence for our guests experience and tripworks helps us keeps those standards during their booking process. I would recommend this to anyone for any online booking.

Keeping on top of reviews, ease of use/functionality for both our team and guests and streamlining revenue, among many other features have allowed us to focus completely on customer service.

I like that it's a clean, modern and easy to use software.

Customer service is absolutely exceptional. Another thing that I really like is the way they show date, this is very convenient ,easy, simple and professional.

It is easy to use and does not have an upfront cost. They even made our new website for us to transition over.

Currently, after the deposit is paid and the tour has been completed, the screen that comes available for the client has percentages of the booking to pay toward a tip.

However, my experience has changed. It seems to be the new business model of a criminal lack of accountability by those at the top.

My overall experience with TripWorks is the very best , I feel like they are my family , they are my partners in my online business and I love them.

Switching to trip works was the best decision.

There is no invoicing option allowing us to provide quotes. Parts orders are difficult to enter because they are not itemized.

I love that TripWorks gives us the opportunity to upsell our customers with lots of options and suggestive selling.

I don't think their is anything I dislike. So far it's up to the standards of what I had in the past and beyond in some aspects.

Overall they are a great booking software to work with. We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek, and we have.

The support team are genuinely lovely people. They take their time to explain everything, every step of the way.

Also the customer service is the best, big fan of [sensitive content hidden] that always is there to assist and answer any question.

Further, support is incredibly responsive to any means, often helping solve issues in minutes or hours that used to take days, weeks, or simply ignored with our past providers.

The biggest difficulty with this is it does not include the deposit price in that percentage.

I have no access nor knowledge of this company. All the people with whom I can interact are spread liberally about the U.S. and maybe the world for all I know.

The customer service that has been provided by TripWorks has been better than customer service from any other platform that I have interacted with.

US Dollar


TicketPeak is ticket software for frequent event producers, schools, non-profit's, sport venues and more. It is a web-based electronic ticket solution with print-at-home ticketing, assigned seating, mobile check-in app, mailing list integration and built-in credit card processing. It also offers features such as registrations, auditions management, subscription setup, season ticketing, flex passes, ticket printing and customization.

Best for organizations that sell a minimum of 2,000 tickets per year and put on many events per year.

TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how tickets are sold at the local level, the system works as well as for all types of live performances, cinemas, dinner theaters, and sporting events, workshops. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges. 

TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. Use the social media tools to share events through Twitter and Facebook. The system can also integrate with external email marketing platforms such as MailChimp and Constant Contact.

TicketPeak is cloud-based online ticketing solution for event management that automates the ticket selling process for organizers and enables customers to purchase tickets online through desktop or mobile device.

TicketPeak offers features such as general admission and seat reservations, which enables customers to select their preferred seats for events. The reserved seating feature comes with optional automatic social distancing capability.

Ticket redemption can be done through barcode readers or smartphones using the TicketPeak Check-in app available on the Apple Store or Google Play.

TicketPeak caters to both box office and online registration-based ticketing needs of organizers. The product offers separate price ranges for profit-based and non-profit enterprises, which includes a combination of per ticket cost and a percentage of the ticket value.



LongDescription

Support Ticket Management

Season Tickets

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Customizable Reports

Credit Card Processing

Attendance Management

Mobile Ticketing

Customer Database

Registration Management

Calendar Management

Onsite Ticketing

Promotions Management

Online Ticketing

Reserved Seating

Mobile Access

Sales Reports

Ticketing

Concessions Management

Event Scheduling

Social Media Integration

Event Ticketing

Reporting & Statistics

Attendee Management

Seating Map

Event Management

Ticket Reservations

Reporting/Analytics

Print-at-Home

Social Promotion

Point of Sale (POS)

Personalization

Payment Processing

Confirmation/Reminders

Online Registration

Event Tracking

Communication Management

Customizable Fields

For Film Festivals

Attendee Tracking

Data Import/Export

Email Templates

Multi-Location

Contact Management

Booking Management

Email Marketing

Online Payments

Real Time Data

For Music Festivals

Email Reminders

Real-Time Updates

Email Management

Class Registration

Multi-Facility

Discount Management

Real Time Reporting

Customizable Forms

Third-Party Integrations

Volunteer Management

Web browser (OS agnostic)

Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TicketPeak

Live Online

Documentation

Designed for small to large travel agencies, TripWorks is a cloud-based reservations solution. It enables travel agents to manage clients, their trips and reservations, as well as their profiles and preferences.

This software is great for agencies that have multi-branch locations. It offers a dashboard where users can see all of their sales information in one place. They can also use the dashboard to find the best deals for their customers.

TripWorks can be utilized to create custom reports based on the clients' travel history and preferences so agents can better cater to their needs. Travel agents can use tools like customer profile flagging and refund confirmations to increase sales for both new clients and repeat customers.

Multi-Day Booking

Reservations Management

Resource Management

Vendor Management

Pricing Management

Waiver Management

Package Creation

Website Management

Central Reservation System

Activities Booking

GDS/OTA Integration

Surveys & Feedback

User Management

Price/Margin Management

SMS Messaging

Invoice Management

Room Booking

Itinerary Creation

Booking Notes

Multi-Currency

Rate Management

Channel Management

Marketing Automation

Online Booking

Reminders

Group Reservations

Billing & Invoicing

Event Calendar

Ratings/Reviews

Visitor Registration

Customer History

Document Management

Access Controls/Permissions

Activity Management

Website Integration

Activity Dashboard

Client Management

Search/Filter

Dynamic Pricing

Reviews Management

Third Party Booking

Alerts/Notifications

Availability Management

Customizable Templates

Calendar Sync

Real-Time Reporting

Supplier Management

Appointment Management

Customizable Branding

Drag & Drop

Multi-Language

Inventory Management

Ticket Brokering

TripWorks follows a simple pricing model, one that allows all customers to access the full range of advanced features, from their first day and their first dollar.  

This strategy offers huge benefits for tour operators. 
It eliminates a monthly fee and the need to forego specialized features only available at higher subscription levels, and it considers the seasonality of many operations, aligning costs with revenues earned rather than a date on the calendar.

TripWorks is designed to help tour operators grow and our pricing model does just that. We provide access to a platform bursting with technologically advanced features, at a fee easily affordable by customers.

Two components comprise the fees we collect:

Credit Card Processing Fee: 
• 1.9% + $.30 per transaction
• This is a simple passthrough to our processor, Stripe

2. Platform/Software Fee: 
• 5% on transactions run through the platform
• Service fee based on the transactions processed through the TripWorks platform


TicketPeak vs TripWorks

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons