Robust and scalable product with a great UX experience. The support team is always there to help you.

The REST API and integrations with multiple payment gateways in Tridens Monetization are very useful for offering a selfcare portal and payment options to the customers.

I like how the pricing from plans, bundles, products. With discounts, and contracts could be configured.

I really enjoy the ability to configure a product catalogue and then onboard new clients with just a few clicks.

There are no specific cons to be noted at this point.

I love to accomplish all my tasks inside Tridens Monetization from customer management. Product catalog, billing, invoicing, payments, collections, finance management, etc. I.

The flexibility of product and discount configurations is very handy and easy to use.

Tridens Monetization is a modern real-time charging and billing platform with a great UX and comprehensive built-in analytics and reporting.

I like the UI and the flexibility of the platform very much. We use the platform for customer management, product catalog, billing, invoicing, and payments.

We charge vessel operators for imports, exports, and handling charges. The charge calculation happens based on a number of product and rate combinations that we store in Tridens Monetization.

We are satisfied with the platform because it gives us the tools to support our business cases and enables our current and future growth.

I am impressed about this service and i think software really has huge potential.

Software offers great advantage to integrate with other services through webhooks which perfectly fits into my case.

Furthermore, it supports a high level of configuration and seamless integration with various payment gateways; we selected Stripe. I like the UX experience, as well.

Customer service speed and accuracy together with a very comprehensive suite of features which are highly customisable.

Good insurance subscription and usage-based billing.

Monetization has a very robust and easy to use interface for client management and pricing configurations.

It is easy to use, they have an intuitive and modern GUI. I like their support team, as well.

I really enjoyed that it is easy to use and easy to setup for my use case. Service runs very smoothly without any serious interruptions and most important it is accurate and customizable.

Customizable to processes. The best customer service responsiveness that I have ever encountered during implementation and after.

Month was a great idea win-win. It also allows a customer to obtain services without paying a large deposit.

They also like the daily visibility to their usage and charges so that they can monitor and track that in order to make changes and save money.

A returning customer with an old debt to obtain services and pay their old debt at a percentage each.

As I already stated, bad debt were reduced dramatically.

Most of the  problems we have had is from user error and just not knowing the product as good as we should or having forgot how to do something. This software has worked well for us.

It is very easy for customers to use in checking on their balances. The ability to use the web or the mobile app give the customers many options to monitor their account when and where they desire.

Account in  a positive status. They have a great customer service team at the ready, to answer any questions.

The software is easy to maneuver around and is dependable.

We have used the pre-pay product with huge success for seven years. The product is a win-win for the utility and the customer.

Since MLGw is the only utility company in Shelby County we have many customer that have left a debt with us.

The support we receive is very good and quick to respond. Since we started using this product several years ago, there has been little problem/breakdown of this product.

Cost savings, Customer appreciation and Education on Energy Usage.

The MyUsage Customer Portal provides our customers with a new way to monitor and pay for their utility services.

Can't say enough good about the product. When we need Exceleron support, they quickly resolve any issues.

It has so much useful information all in one place for the utility and the customer. The staff at MyUsage have always been helpful and respond to my inquiries so quickly.

The software was an almost seamless integration with our existing system. We loved that it took a lot of pressure off our collection department.

I have been using Myusage.com software for over 10 years and am extremely happy with it.

US Dollar

Tridens Monetization enables service providers to quickly launch innovative digital subscription and usage-based services that differentiate against competitors, develop recurring revenues, and deepen customer relationships.


Moreover, Tridens Monetization enables automation of the subscription billing process in a Quote-Order-Cash digital economy from quoting, offer design, rating, taxation, billing and invoicing, payments, and collection to reports and analytics.



LongDescription

Real Time Analytics

Multiple Payment Options

Revenue Recognition

Metered Billing

Tax Management

Enrollments/Onboarding

Electronic Payments

Invoice History

Payment Processing

Price/Margin Management

Recurring/Subscription Billing

Product Catalog

Deferred Billing

Service Request Management

Subscription Management

Recurring Invoicing

Mobile Payments

Contract/License Management

Financial Management

Order Management

Project Billing

Penalty/Cut-Off Processing

Invoice Management

Customizable Invoices

Customer Database

Refund Management

Meter Data Management

Carrier Access Billing

Flexible Rate Tables

Service Provisioning

Scheduling

VoIP

Post-Paid Service

For Electricity

Self Service Portal

Service Call Management

Pre-Paid Service

Configurable Workflow

Hourly Billing

Multi-Currency

Rate Management

Mobile Access

Online Payments

Online Invoicing

Dunning Management

Real Time Data

Historical Reporting

Billing Portal

Tax Calculation

Rating Engine

Cancellation Management

ACH Payment Processing

Subscription Plan Management

For Water

Multi-Period Recurring Billing

Activity Dashboard

Invoice Processing

Reporting & Statistics

Payment Collection

Invoice Creation

Work Order Management

Billing & Invoicing

Internet

Customer Management

Dashboard

Discount Management

For Natural Gas

Customizable Branding

Asset Lifecycle Management

Reporting/Analytics

Usage Tracking/Analytics

Contact Database

For Trash

For Cable

Customer History

Customizable Billing

Third Party Integrations

Contingency Billing

Non-Metered Billing

General Ledger

Financial Analysis

Transaction Management

Financial Reporting

Web browser (OS agnostic)

Please contact Tridens directly for pricing details

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Tridens Monetization

In Person

Live Online

Webinars

Documentation

Exceleron's MyUsage suite is a utility management solution that assists utility companies with implementing robust payment processing and monitoring for customers. Supporting over 500 paysites, MyUsage enables customers to pay retail and web payments from just the touch of their phone. Utility companies can also successfully implement prepay programs by providing customers with the opportunity to control and monitor their accounts.  


For energy management, pre and post-pay consumers can monitor daily energy usage so they can understand how their behavior or additional factors affects usage. MyUsage can implement usage monitoring into any existing web portal and smartphone app. 


MyUsage is available for mobile devices via iOS and Android app. 



Tridens Monetization vs MyUsage

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons