It is a great program and works wonderfully for me.

Clientrax for mobile and soon stand alone practice management system.

So many features and always new updates and they customer support is like no other. Always get my problem solved and quickly.

The only problem we have experienced is importing imaging and I think that is because we do not use their cloud services.

Hard to get used to but wonderful once you do.

The accounting portion within the program is a little weak.

They also provides daily icloud recovery back-up system which is extremely helpful and important.

It has cost me so much money in lost staff time and outside IT support. At one point it destroyed a number of medical records that could never be recovered.

I find the product user friendly, I have been using it for 15 years, I find the service very friendly and helpful. Everything you need for vet business in one program.

The client survey tool is also extremely useful. Additionally, the Merchant Services integration is a time save and a good value.

Support is rude unhelpful and always says its you system your network or something besides their software and its repeated unresolved issues that keep surfacing.

The Clientrax systems provide all of the necessary features to complete the job of a medical receptionist, allows multiple jobs to be completed simultaneously, and displays all information clearly.

The vendor has negotiated some great integrations with credit card processors.

My clients comment on how easy it is to make online appointments and I'm thrilled that it happens in real-time. The reminders and client communications are fully automated, set it up and forget it.

It reeked havoc on our time sheets and had a serious impact on morale because employees needed to edit their time sheets daily and it caused a lot of frustration.

Records lost, patient files going into other patient files without anyone moving them.

I'm very happy with the flawless integration with all of my digital and blood equipment as well as outside lab results.

M very happy with the flawless integration with all of my digital and blood equipment as well as outside lab results.

Clientrax is very user friendly, with great technical support.

It is very easy to teach to new employees, most pick it up in a day or two. We are paperless so the functionality of that is great.

Additionally, the customer service team and the system are wonderful and I always have my problems resolved, sometimes even when they don't involve the Clientrax software, promptly.

Great features including full integration of radiographs. Robust tracking options, technical support is easy to contact and very responsive to correcting issues that may arise.

Very Intuitive, quick learning curve for new employees, payroll functions well. Ongoing support, Updated often, very economical yearly maintenance fee.

Unit defective and had been. Got replacement thru AGFA & local support, NOT CT.

Have used Clientrax over 20 years, easy to use,  good support, cost effective, and stays up to date.

Customer service is always there for me and will listen to any improvements or ideas I have. The bottom line is having ClienTrax saves time and money.

However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.

They really tried, but they just have a bad software, and have grown too fast that their software is literally breaking because it can't handle their users.

Easy to use, easy to change settings settings customize, customers love the quick responses from us.

A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.

It was an easy setup, but the best part is its functionality. Showing our patients and information on the screen when they call is very helpful, but the recording of calls and messages is outstanding.

Software is really easy to use. I love the mobile app - great when office is closed for special events.

Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.

Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.

Great experience, great to be able to access all systems from the app and great to have the phones so integrated with our software. Makes patient communication very efficient and more personalized.

Weave has been great to work with. The chat service isn't always to quickest way to get help, but I've always received the help I'm looking for.

Seamless integration of telephone and texting with easy recall and reminders.

Not the service itself, but the communication. They are all very great and helpful but sometimes it takes them a while to get back to you.

If it can block spam calls, as it kind of interrupt our busy time / schedule to answer these annoying calls.

Get Weave was very responsive and great value for the cost. Something has happened with the availability of getting ad agent to answer your call/inquiry/problem.

I love how easy the product is to use and navigate between patients.

Good, we love the features and functionality. We use it everyday and our practice has greatly benefited from it.

The app for both desktop and mobile is very user friendly. It makes communicating with patients easy and thorough through text - and we have LOTS of patients who love that we have that ability.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

This patient communication platform has been so great and we are pleased with the results.

They are always looking for ways to improve services. Customer service is always very friendly and quick to help with any issues that we have.

I loved using Weave when I filled in at an office that used it and have recommended it to my current office. It just made confirming and even rescheduling appointments easy.

It helps put the clients to the right people. Text reminder feature is awesome.

In three weeks our phones have been out 5 times. The features will not work and the customer support is horrible.

Ease of use, love the texting with patients, makes it very easy to communicate.

They fixed the con feature that I hated, so I have none now.

Bad customer service, bad product support, bad integration.

It is fairly easy to navigate and over the past year, upgrades have improved the usefulness of the app. The support staff is friendly and usually able to fix issues in a timely manor.

When there is a problem that needs to be address it should be handled not leave a email and someone might get back to you.

We have had a great experience with Weave and even without the integration with our EMR I have noticed benefits to our practice. The ease in texting and communicating with patients is very convenient.

It makes communicating with patients super easy. I love being able to text with patients, and they seem to like it as well.

Extremely reliable and gathers information quickly to send reminders. The in-office chat option is extremely helpful in communicating information discreetly.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

We love Weave, it is great for texting, reminders and payments. We also like that there is now faxing available and the new features they are releasing look amazing.

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

We have used it at our practice for about 3 months now and love it. Customer service is great and the value for what they provide is outstanding.

We don't use all of the options that Weave offers but the text messaging and review management alone is worth the money. We constantly get compliments from our patients on the texting ability.

The integration of a phone system and business text is great. The fact that it integrates with our practice management software and allows us to send reminders and mass texts to patients is fantastic.

Awesome!!! Customer service is great and responds quickly. I love love love this app.

US Dollar

ClienTrax is a veterinary practice management solution that helps veterinary clinics manage appointments, reminders, invoices, payments, patient records, reminders, electronic medical records and more. The platform lets organizations create and print estimates, manage and sort inventory lists, and process payments from multiple modes. 

ClienTrax allows clinics to view, store and edit client information in a centralized repository for future reference, update instructional notes, and search details using phone/account numbers or names. Additionally, it offers a host of features such as recurring billing, mobile access, real-time appointments management, QuickBooks integration, customizable reports, marketing management and more.


LongDescription

Treatment Planning

Patient Records Management

Electronic Payments

Payment Processing

Confirmation/Reminders

Invoice Management

Customer Database

Imaging and X-rays

Alerts/Notifications

Reminders

Prescription Processing

Billing & Invoicing

Records Management

Client Management

Secure Data Storage

Appointment Scheduling

Inventory Management

Please contact ClienTrax Software for pricing details.

Chat

Self-Employed

2-10

11-50

51-200

201-500

ClienTrax

In Person

Live Online

Webinars

Documentation

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Product Highlights:

•  Weave helps small businesses view pertinent customer information like name, phone number, upcoming appointments, past due balances, and family members as soon as they call in. 

•  Weave lets small businesses send fully customizable and automated appointment reminders, recall reminders and review reminders via text or email. 

•  Weave lets small businesses send text reminders with secure pay links to their customers as an easy and convenient payment option. 

•  Weave lets small businesses send digital forms to their customers that they can fill out before their appointment. 
Weave provides small businesses with an integrated online scheduling tool that their customers can use to schedule appointments without having to call in or send a text. 

•  The application allows users to streamline call recording, tracking, and forwarding operations on a unified platform.

•  Customer care teams can use the application to manage voicemail greetings and phone tree menus, even from remote locations.

•Businesses can utilize Weave’s email marketing solution to send promotional messages and newsletters via email and communicate critical updates related to opening, temporarily closing, or re-opening stores at a new location.

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