All ScreenPal Reviews
1-25 of 84 Reviews
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Anonymous
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2023
Buyer beware!!
Tolu
Verified reviewer
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Easy to use Screen Recorder
I have used Screencast-O-Matic for recording digital product reviews on YouTube and for making short tutorials and it has worked well. What I like the most about it is how it allows me to make edits on the recorded video very easily, making the video look professional.
PROSScreencast-O-Matic makes it so easy to record any part of your screen and edit your recordings. I use it for recording some of my tutorial videos or making digital product review videos for YouTube. You can record your webcam or external camera, import your own videos or stock videos, audio, add text, shapes, etc and save all your files online. You can also upload to YouTube directly if you chose to.
CONSSome of the features in the paid version are available for free on other platforms, but if money isn't the issue, then it is worth paying for. Not recommended if you want to stream games.
Reasons for switching to ScreenPal
I was looking for an alternative that could speed up the video editing process.
Geoffrey
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
My GOTO screen recorder
I'm delighted with SOM. I've been using it since V1 to share tutorials with my team, record webinars, VSLs, online trainings and group meetings.
PROSScreencast-O-Matic is like the powerpoint for video/screenshots. You can quickly and easily record your screen and/or your webcam... or make screenshots (without having the app crashing on you in the middle of it). Then edit what you need with their embedded editor. (I like that the mic signal is cleaned automatically within the editor to remove undesirable noises.) One more click and your final output is shared online within their included cloud service. If you chose to save the video to your computer, you won't need to re-compress it with handbrake to save space as it's already producing decently sized files (3 compression levels available). You can even configure it to save your work files in the cloud so that you can come back later to them from anywhere and continue where you left (or just cancel as many actions as you wish - all your history is saved along with your final output). I also like the fact that it comes with royalty free music we can use within our videos in a few clicks. I'm happy to pay monthly. The price is ridiculous and it's an awesome product that keeps being updated.
CONSTo my regret, they removed in V2 the "automatic documentation" feature which was available in V1. There is now the possibility to import an external video and edit it within the tool; unfortunately, some MP4 codecs have playback issues. That's about it for the cons.
Reasons for switching to ScreenPal
Camstudio : It kept crashing and the final output needed to be edited and/or re-compressed with another tool. Camtasia : It kept crashing too back then and it was adding a heavy load to the computer when recording.
Lloyd
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
4
Reviewed September 2023
Price has gone up nearly 500% Ridiculous
Since screenpal have taken over it has been hit-and-miss. When it works it is fine. I use it to review work and mostly screen recording. The thing that really has annoyed me is the price increase of nearly 500% I have been using the app for years but I wont pay 500% more per year for it.
PROSIt is simple and easy to use and the editing is fast and intuitive.The instant link function is great
CONSThe new app keeps crashing and locking up, losing the work I have just done. The app won't minimise half the time.
Vendor Response
Hi Lloyd, thank you for sharing your feedback with us. I am sorry to hear that you have had a bad experience with our software, and I'd like to make sure we help you resolve these issues. I understand that you are on legacy pricing. We've greatly expanded our feature set over the years and believe our pricing is still very affordable given the value of our product, but I can understand that it's challenging to compare pricing from many years ago to our new plans today. My teammate has already reached out to you, and I hope we're able to resolve the issues you're experiencing with the app as soon as possible. Please contact us at support@screenpal.com if we can help you with anything else - thank you! - Rebecca at ScreenPal
Replied September 2023
tim
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Love Screenpal
used it for 5+ years and it allows us to quickly create quality content
PROSease of use - so easy! we build courses and mini modules for about 5 product lines and client are always blown away by our response time
CONSnot sure maybe more features like AI at some pt
Reasons for switching to ScreenPal
they got acquired and they jacked up price and took away features
Marco
Verified reviewer
Translation and Localization, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Essential tool for our video production
I'm using SOM to create all our company's screencasts, tutorials and short presentation videos. It's intuitive, fast, and does everything we need (with the above exceptions).
PROSI especially like the video editor, whose interface is uncommon, but really comfortable to use, different from any other tool I considered. And you have tons of options to create very sophisticated videos.
CONSRight now, when you overlay an element to your video (such as another video or an image), you don't see its coordinates, so it's difficult to create 2 different videos with elements in the same spot. I'm also missing a quicker way to generate GIF previews in order to share videos via email. And finally, I'd like more options to embed videos to emails, because the current iFrame and oEmbed aren't correctly rendered by Gmail, for instance.
Reason for choosing ScreenPal
Because it's Java based and we can use it on all company's computers, regardless of their OS.
Reasons for switching to ScreenPal
I'm still using both CloudApp and Loom, but when we need a proper video editor, we only use SOM.
Fazl
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Video editing tool for multiple
The best thing which we liked about this product is that we can work as an organization instead of an individual and we can share our content with our peers and make it password protected.
CONSneeds more improvement towards adding more content in its library for font types, background, interface, audio, and transitions from one slide to another.
Reasons for switching to ScreenPal
It was licensed for 1 user and it did not have any security or content sharing features.
Kazumi
E-Learning, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
Great screen recorder!
I use it to screen record my teaching videos. I love the ease of it and it didn’t take me long to learn how to use it. You can save or upload an unlimited amount of videos, which is generous, especially for people who need to keep lots of videos.
PROSThe Zoom integration is very handy since I share videos with my students. You can edit Zoom recordings inside the Screencast-o-matic editor if you would like and upload it to the platform. I can set the expiration date for each video when I share with my students. Once you set it, you can forget about it, which is so convenient. When large sized videos are uploaded, the file size will automatically become smaller. It is good because I want Zoom recordings to be smaller in size. You can also hide your published date when you don’t want to share it with people.I also like the Screencast-o-matic editing software. I’m amazed how much you can do with it. If you have a green screen, you can easily remove the green background and add a different one. I was able to remove the green background nicely, so my lecture recordings look professional with my slides as my background. The subscription is not so expensive. I think it is a great deal when you purchase it at the end of November when the sale is going on.
CONSWhen you want to keep videos that have high definition quality on the platform , I’m not sure how to do that. Video file size will be shrunk each time I try. I haven’t found how to do that yet.
Nancy
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Favourite Screenrecoder
Overall a robust value for money tool I use for video recording and screenwalkthroughs
PROSI'v tried a few options, like Loom, Camtasia, SnagIt but eventuially settled for Screencastomatic because of the ease of use and short learning curve
CONSIt would be perfect if it had an optimised Greenscreen option. The current one doesn't work.
Reason for choosing ScreenPal
Value for money, ease of use!
Arik
E-Learning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2023
ScreenPal
Simplicity in basic features. Very user- friendly interface
CONS1.While recording the video it's difficult to find where to truncate since the time line is very dense. Takes a long time to find.2. No feature of improving sound quality such as equalizer or cutting out noises.
Reasons for switching to ScreenPal
Simplicity
Neel Kamal
Verified reviewer
Graphic Design, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
My go to screen recording software
I'm quite satisfied with the software and it does the job of screen recording very well.
PROSThe intuitive and minimal interface is very good for creating good quality screen recordings with it. It also offers royalty free music and stock images and videos to juice up your productions.
CONSThe editing capabilities are limited. A multi track or multilayer editor will be much helpful.
Reason for choosing ScreenPal
Due to lower cost.
Steven
Investment Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Afford Fortune
I love Screen Pal, since the day I started using its services as from 2012. Video editing made easy with Screen Pals great product, helped me add daily video to my You Tube channel. Screen Pal is one awesome Video Editing platform.
PROSEasy to use, with plenty of tools for making creative videos
CONSAnd option to rotate the whole screen and perhaps a tool to be able to download existing videos from You Tube.
Edmund
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
"Powerful and best screen recorder not out of date"
Overall: I have used it for sometime now to support my classrooms demonstrations and presentations.
PROSPros: This is a wonderful tool with uncomplicated interface that takes very short time to open or load
CONSCons: I don't think there is any problem with this tool. I have used it daily and has given me the best result in my field of work.
Reasons for switching to ScreenPal
My Reason for Switching to Screencast-O-Matic: I wanted a more advanced tool with a lot more options when editing or recording.
Beth
Health, Wellness and Fitness, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed October 2023
Reliability has gone downhill
It used to be amazing. But, now, I am really disappointed. I want a reliable service that I can count on.
PROSI liked actually being able to use it when I was able to. These days, the software will not install. And when it finally does, it freezes and will not work. If they are having problems, it should be announced on their website.
CONSNo longer functions and I have no idea when/if customer service will respond. It is extremely disappointing. I will be looking for a reliable service.
Vatsala
Professional Training & Coaching, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
A solid platform that delivers
I have been with ScreenPal when it was still known as Screencast-o-Matic and made my first videos with them using the free version. I loved the experience so much that I took on a paid subscription. It's been over a decade of using ScreenPal and they are my trusted tech for video creation and editing.
PROSEase of recording and editing. New features added with creator in mind.
CONSNo cons so far. This is a progressive company that cares for its customers.
Shiela May
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Best and Easy Screencasting
I have been using the upgraded plan for more than 2 years, and I am still satisfied up to now.
PROSThe app is very easy to learn.I do record my lessons and sometimes I get fillers. But with screencast, it would just be a cut edit and then I can proceed without redoing everything. I also use it to record my entire class for documentation.
CONSThere were just a few times when I screenrecord videos and it suddenly lags, so I had to redo the recording, or to just record the video and instert it to the previous one.
Robert
Computer Software, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Screen capture and video creation for e-learning
I've used ScreenPal since the early Screencast-O-matic days. I've made hundreds and hundreds of videos. I like the tools and the flexibility. I always get 2 thumbs up from my collegues and from end users!
PROSScreenPal does what it is advertised to do. It is easy to learn, the settings are intuitive, and there are tons of help resources built in.
CONSAt this time there are no cons. The old version would sometimes be clunky but they've fixed it. It's all good now!
Reasons for switching to ScreenPal
Camtasia was too complicated. ScreenPal was easier and had great options and controls.
Chiara
E-Learning, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Simply the best
Wonderful, I'm very satisfied, and my students too!
PROSEverything, I love it. Difficult to answer, I love it.
CONSThe variety on music!Give us more, it'd be just wonderful
Monica
Marketing and Advertising, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
My Screencast-O-Matic Review
Overall I really like Screencast-O-Matic! It's free, but you can do a lot with a 15 minute video. If you need more time, you can do multiple videos or upgrade.
PROSI really like Screencast-O-Matic because it's super easy to record either yourself or what you're doing on the computer, either with you being in the video or not. They have a free version, which is great!
CONSI don't like the 15 minute limit they put on the videos for free users. Also their brand shows in your video if you're using it for free.
Lindsey
E-Learning, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2022
Overall, Good Product
I can easily create videos for my students and staff. I like that I can edit and upload directly to YouTube.
CONSToo often, I need to reinstall the plugin, which is time consuming.
Sneska
E-Learning, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Excellent software
Easy of use , price, hosting, functionality
CONSFor non-English users tutorials are to short
Roger
Entertainment, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2022
Buyer beware!!
Tech support was polite but useless. The overall experience seems to deteriorate with time.
PROSIt links well with YouTube and downloads nicely to my desktop
CONSAbout a year ago the program refused to use my camera and would freeze if I tried. I had to hard quit the program to get out of it. Recently it started to quit/freeze when I tried to truncate and begin to record a new section of a production rendering the software pretty useless.
Terri
Translation and Localization, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2021
Easy to use, easy to lose
I've used Screencast-O-Matic for probably 5 years now off and on for different internal purposes, tutorials, or updates, and it is a great tool for what it does!
PROSThe two things I love most about the software is the easy of use/intuitiveness and the ability to capture small sections of the screen instead of the entire screen!
CONSObviously the watermark logo is going to be on everything until you pay to remove it. I can't be too mad about it as it's not something the company I work for has ever wanted to pay for, but for my internal purposes it's always been more than adequate.
Andrew
Verified reviewer
Computer Software, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed October 2020
A decent enough web recorder that has been surpassed.
I enjoyed it while I used it, but have since moved to using Loom instead.
PROSIt works - it records videos, gives you the ability to upload them and has basic editing options. For most people it will cover what they need.
CONSIt's clunky, it's slow - and needing to open the desktop client each time to use is a hassle. They need to invest in making it more seamless.
Philip
Marketing and Advertising, 1 employee
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed April 2022
Screencast-O-Matic Easy To Share onscreen activities but some confusing features
The software is very good for sending "how to do this on your computer" quick demonstration videos. Other software requires you to wait for rendering, downloading and attaching video, whereas Screen-o-matic has great immediacy because you can instantly share a link to what you just recorded.
CONSThe scripted recordings feature and the screenpal tool failed to work for me. I have no immediate use for them so have not persisted, but it's still an annoyance that they were not intuitive to use. It's the sharing of videos capturing my screen that I use the software for mainly.