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> Reviews of Archibus. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Archibus is a good fit for you!

Source: https://www.softwareadvice.com/cafm/archibus-profile/reviews

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Archibus Reviews

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[Overview](https://www.softwareadvice.com/cafm/archibus-profile/)

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# Archibus Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(14)

4

(12)

3

(3)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.8

Value for money

3.3

Functionality

3.9

* * *

### Pros

"The way it can integrate with HR systems such as WorkDay and other ticketing systems like ServiceNow have proven to be invaluable."

"Overall the experience with the product is good, it helps our staff easily manage and visualize many different aspects of the business."

### Cons

"All customization must be done via proprietary code editing on the back-end, making any minor customization complicated, time consuming, and/or expensive. "

"Ultimately the Archibus model is based on bleeding an organization through over-priced licensing and a costly and complicated customization process, however if the need is great it may justify the expense."

"I miss human interaction with ARCHIBUS Tech Support."

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Archibus Reviews, Pros and Cons - 2026 Software Advice