M very satisfied with Booker. They are improving their service all the time.

My experience was Very good the great customer support  when you contact them is fantastic and the system overall is user friendly.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

Booker is easy to use and has a lot of great features that are very helpful to operating salon. The appointment booking, notes, and revenue system are great.

This takes up an inordinate amount of time, frustrates my employees, and also costs me time and money if I have to get my bookkeeper involved. Terrible UI for clients booking online.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

Ease of use when working in Salesforce, being able to schedule from Email or contact card.

Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place.

I like the ability to set guidelines so all our reps are assigned the right events.

My personal favorite feature is inserting available times in the email. Customer-centric approach to demo booking with time selection.

We had some initial problems in the setup stage where meetings were being scheduled outside of the defined hours.

It's built for revenue teams and features speak to that - inbound, outbound, routing are much more advanced than basic scheduling tools.

My overall experience with Chili Piper has been very positive and I think it is truly a great product.

From initial set-up call to any issues, Chili Piper has been great. They are a fully remote team, but I have never had an issue getting the help or guidance I need.

Streamlined automated and fair sales distribution process. Tons of time collectively saved on booking meetings.

I like that it integrates seamlessly with salesforce and gmail. It allows our SDR to easily schedule things for our account execs.

I appreciate the ease of templates and the simplicity of round robins.

I love that it integrates with salesforce. It makes setting demos very simple.

The customer support is the best in the B2B SaaS space.

Chili Piper accomplishes the difficult goal of both improving sales results and providing a better customer experience for prospects.

We occasionally have lead reassignment problems, which relate mainly to our tech stack setup.

Pricing was just far too high and there are no discounts.

I love chili piper and I’m very happy that my company uses it.

As someone that is brought in by customers to assist with troubleshooting and problem solving implementations such as this the overall experience has been horrible.

Their support is great, so when you do have issues, they're there to help.

I like the interface and the intuitiveness is second to none that I have seen in the industry.

They help determine best practices and are open to improving Chili Piper to meet customer needs.

It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so.

We still have some issues that we are trying to resolve, but to be fair we haven't had the time to work with their support on a solution.

A lot of functionality with super user friendly interface.

The booking system and integration with real-time and Salesforce was my favorite of the ones we were looking at.

I like how Chilipiper is able to track the amount of meetings set for any number of AE's, and ensure that our round-robin style is equitable.

Love the product and the support staff who gave me the training and help me configure the platform was tops.

I am happy to report that Chili Piper has changed the game with this and their form enablement for marketers.

I have found it a little odd to customize emails I send out and the signature lines but that could also be my set up.

The ease of use and integration with our systems. Have never had any reliability issues to speak of, which is great since it handles a very important function for us.

I love Chili Piper's integrations with Zoom, Salesforce, and Google calendar. It reduces data entry, human error when scheduling meetings, and enhances the experience for potential customers.

Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing.

Overall we were shocked at the impact it made in getting demos held.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real-Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

Chili Piper is the #1 Meeting Lifecycle Automation platform, helping revenue teams connect with buyers faster and convert more revenue. 

Instantly qualify, route, and schedule inbound leads with Concierge. 

Book one-click meetings from anywhere with Instant Booker. 

Automatically assign leads, route meetings, and sync everything with your CRM.


Chili Piper allows businesses to add multiple users on the platform and view upcoming meetings on a calendar. Managers can remind prospects and meeting assignees about scheduled appointments via email notifications or SMS. Additionally, organizations can collect lead information through web forms and automatically assign incoming requests to agents based on region, ownership or configured rules.


Chili Piper facilitates integration with various third-party applications such as Salesforce, Twilio, Zapier, Serenova, FrontSpin, HubSpot, Gmail, Intercom and more. Pricing is available on monthly and annual subscriptions. Support is extended via live chat, documentation and other online measures.


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