Booker vs Sunsama

RATING:

4.1

(976)

Booker has 976 reviews and a rating of 4.08 / 5 stars vs Sunsama which has 23 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (976)
4.7 (23)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 10, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.
  • It has good booking feature that notified employees and customers of appointments.
  • Cons

  • Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.
  • Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.
Read all user reviews
  • Pros

  • The great part about this is that there are many features that allow for collaboration. Once someone is added to your team, you're able to see what they're up to for the day/week.
  • We love that you can collaborate with your team in real time and see their work flow and progress and help support them more effectively.
  • Cons

  • Right now, there isn't a native iOS or Android app. In order for mobile functionality you need to use it in-browser, which is hit or miss in terms of responsiveness.
  • I guess they're assuming that it's no longer important, but that just doesn't work for me because I'm worried I'll forget about it entirely (which has happened a few times).
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos