5
4
3
2
1
Ease-of-use
4.9
Customer Support
5
Value for money
4.8
Functionality
4.6
"I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls."
"This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand."
"Excellent Customer Support, so easy to use with Great Features & Functionality."
"If you have not set up a recurring export, you cannot quickly grab a customized report for already existing calls, you are limited to some pre-set reports."
"It is always auto dial for outbound. There is no option to dial manually."
"When I make changes, the agents see it on the next call. No need to have everyone log out and back in to see changes."
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