5
4
3
2
1
Ease-of-use
4.8
Customer Support
4.9
Value for money
4.9
Functionality
4.8
"As a base product this is a strong CRM solution but its true strength comes in its ability to be customised to meet the exact requirements that we need."
"Very helpful support team who are always happy to offer support and guidance on new projects. An important feature of their product is that it synchronises with our case management system."
"I have worked with Greenlight for over 4 years now and the software is fantastic. It does everything i need to do as a manager of a call centre."
"There are many different stats which can be a little confusing to begin with."
"Lack on management control over functionality."
"We understand we are not your only customer and feel bad to keep asking for changes when the guys work so hard, so to be charged to get extra work done would be nice."
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