All Jet Interactive Reviews
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Safa
Verified reviewer
Media Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Jet save my company
Great value and it is easy to install
PROSI can manage all my business from 1 interface
CONSI don’t understand all the Jargon and terms
Reason for choosing Jet Interactive
The staff made sense and explained it perfect
Reasons for switching to Jet Interactive
Jet simplified everything and a better price
Joshua
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Brilliant: Call Tracking That Integrates With Analytics
Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword level. We are not way more efficient at advertising, we know what works and what doesn't. Moreover the system tracks calls, so we can see if they were effective leads or not, and coach our sales team to be better.
PROSAll out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng.
CONSTheir team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need.
Dave
Veterinary, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Productivity improvements realised
The initial aim was to reduce the workload in the practices and deal with client calls more efficiently. This has been achieved.
PROSThe softphone is especially useful. Easy to use, sensible defaults, no funcitonal issues encountered. The system generally is functionally competitive with rival software, the graphical interface for the IVRs makes the system more intuitive for management.
CONSThe time scheduling for opening hours could be more flexible, particularly for ad-hoc changes, also no option yet to align with scheduled public holidays. More levels of access below administrator would be useful for team leaders.
Scott
Capital Markets, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
An easy, customised option to make communication easy wherever I am
Ability to work across multiple geographic regions and multiple devices with ease.
CONSOccasionally confused by the Telco jargon.
Reason for choosing Jet Interactive
Simplicity and experienced sales support.
Sarne
Verified reviewer
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Setting up or Australian Office
Very good
PROSIt only took 30 minutes to select and activate local Australian business numbers and select our entire PABX
CONSThe suppport staff work Australina hours and I'm in Canada
Reason for choosing Jet Interactive
Unified interface that could manage all my numbers and users across business lines and mobiles is a game changer but to be homest it was better sales demo
Bilal
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent value
We initially switched over to Jet based on cost. We however found their product and service to be excellent. The management platform is extremely powerful and gives us great control. Support is also responsive to any requests we have submitted. We would highly recommend Jet.
CONSThere are no cons we have found so far using this service
Astro
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Overall experience
It allows us to identify which media type has best ROI
PROSEasy to use and implement at an affordable price. Support is prompted and efficient.
CONSAs with anything, improvements are always possible however the system currently satisfies our needs.
Simon Mon
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Intuitive UI, great product
Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads.
PROSIt was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend.
CONSNothing. It did the job as advertised and I’d recommend them.
Ben
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The perfect Flexible System for a Flexible Business
Easy
PROSThe Ease of use, set up and non stop modification.
CONSContacts aren't transferred between devices
Reason for choosing Jet Interactive
The ease of use.
Ali
Verified reviewer
Marketing and Advertising, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2019
Fantastic Call Tracking & Recording Service
- In depth data for online and offline campaigns. So you get to see which keywords brought in sales calls. Also you can setup different numbers for different sources that also helps in allocating budget effectively. - Great price for the services and features that are offered - Tracks calls from mobile website; that is such a great feature for marketers and sellers online because so much traffic has moved to mobile in the past few years.
CONSMost of the features are great. I think they need to market and inform users about some of the features in a more effective way. Maybe offering a free trial period could be a good idea where a support assistant could help the user run through various parts of the UI.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Seamless integration & great support
We used Jet Interactive to measure cross channel digital campaigns and offline marketing activity. The Jet team were extremely helpful in the on-boarding for our client and supporting their development.
CONSAny issues were promptly handled by the Jet team during our onboarding.
Arijit
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2022
Cost effective, relatively easy to set up
Good value for money, very functional. Well utilised by the team.
CONSCall quality was an issue for a brief period
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Call tracking software - simplified
The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively.
CONSN/A - free trial only at this stage. Will liaise further with marketing.