---
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description: "Reviews of JustCall. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if JustCall is a good fit for you!"
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---

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JustCall Reviews

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# JustCall User Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(109)

4

(70)

3

(20)

2

(12)

1

(14)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.1

Value for money

4.1

Functionality

4.1

* * *

### Pros

"We find the transfer feature to be quite helpful, along with shared phone numbers and text (SMS) inboxes."

"I like the local presence feature as it has been a while since people have picked up their phones instead of ignoring me."

"From scheduling follow-ups to handling bulk messages, Justcall has given us the flexibility to customize and optimize our communication strategy."

### Cons

"The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation. Despite this, we were required to pay for a subscription up front, only to be informed at the end of the compliance process that we would not receive phone service."

"The sales rep failed to disclose that toll-free inbound calls, external call forwarding, and other common business scenarios would incur additional credit charges, despite knowing our exact setup before we signed."

"I also dislike how JustCall does not show the history of the calls that were placed to the same number as well as the disposition that we provided while I am in the call."

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JustCall Reviews, Pros and Cons - 2026 Software Advice