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> Reviews of JustCall. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if JustCall is a good fit for you!

Source: https://www.softwareadvice.com/call-center/justcall-profile/reviews

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JustCall Reviews

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[Overview](https://www.softwareadvice.com/call-center/justcall-profile/)

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# JustCall Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(109)

4

(70)

3

(20)

2

(12)

1

(13)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.1

Value for money

4.1

Functionality

4.1

* * *

### Pros

"As I work at the commercial sector of the company, my work consists of making a lot of calls while analizing information and viewing other materials, so JustCall facilitates by having everything integrated and easier to use simultaneously."

"We find the transfer feature to be quite helpful, along with shared phone numbers and text (SMS) inboxes."

"The SMS and mass texting features are particularly beneficial, allowing us to efficiently reach out to parents and students with important updates."

### Cons

"The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation. Despite this, we were required to pay for a subscription up front, only to be informed at the end of the compliance process that we would not receive phone service."

"I also dislike how JustCall does not show the history of the calls that were placed to the same number as well as the disposition that we provided while I am in the call."

"The support team’s explanation was convoluted at best — citing a mix of free trial credit usage, unclear billing practices, and a requirement to maintain a minimum account balance, even just to access the bundled minutes."

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JustCall Reviews, Pros and Cons - 2026 Software Advice