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> Reviews of RingEX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RingEX is a good fit for you!

Source: https://www.softwareadvice.com/call-center/office-profile/reviews

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RingEX Reviews

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# RingEX Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(631)

4

(347)

3

(148)

2

(40)

1

(38)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4

Value for money

4.1

Functionality

4.3

* * *

### Pros

"Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues."

"I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful."

"It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved."

### Cons

"We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation."

"Once that was resolved, we then discovered that the functionality we originally needed, a shared SMS inbox for our team, is not included and requires an additional paid add-on (~$25 per user/month)."

"The app sometimes malfunctions when trying to receive return phone calls."

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RingEX Reviews, Pros and Cons - 2026 Software Advice