While our camper was having a severe asthma attack, I was able to quickly pull up her medical records to tell the EMT if she had any allergies.

Pre-camp Registration: Very easy to do; easy online; good - love online; very easy to access and complete; ok; online took some getting used to but was good - liked email reminders; easy; Awesome.

This was often a daunting task and would take me a few weeks to complete. With CampDoc.com, now I know instantly who and what information was missing.

The support staff was very positive and extremely informative. He went above and beyond to help us understand the process.

My account manager was awesome. I couldn't have run the registration process without him (this was my first year using CampDoc.com).

It is a straight forward platform and is very user friendly.

Rep was amazing and always very helpful. They were readily available and helped us make decisions based on the system and our policies.

Great team who care about what they do for the professional camp community.

The overall quality of the software is great and their customer service is out of this world. No matter what time or day there representatives are there to help you.

CampDoc.com proved to be great. The convenience and ease of the program was everything we hoped for, so thank you for all the support  through the summer.

We used to have a confusing, multi-step process that required us to call or email parents multiple times between the time they paid their deposit and arrived at camp.

No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback.

The eMAR is HUGE for us. In a perfect world, we would save money by using the Health Log and EHR in Camp Brain; however, they don't offer the eMAR, and that's a deal-breaker for us.

It is disappointing that users have to use Chrome as many of our parents do not use Chrome and staff had to assist them in uploading items, etc.

The functionality of CampDoc for a camp director and the health team is second to none. You have important health information quickly and efficiently.

This is our 3rd year using CampDoc and we love it. Our parents have been very pleased with the ease of use, and the customer service is great.

I'd like to let you know how much I appreciate your hard work and dedication to our small program. You are always so kind, prompt and courteous.

Great value at the price compared to the other software on the market.

The program is very user-friendly and so easy to use.

CampDoc.com was actually quite helpful from an administrative standpoint. We liked the extended support and weekend hours this summer too, it proved to be very helpful.

CampDoc has made things more easily accessible. It has also helped parents be more confident in the safety/security of private information.

Every time I had a question it was answered quickly and everyone was very helpful. The response time was amazing.

We also have a handful of parents who struggle with uploads; my guess is they're using old browsers.

It is very easy to make the necessary adjustments to payments as they are in process and that helps keep your clients happy and loyal.

It's an amazing program and I highly recommend this for anyone who has a business in the fitness industry.

Great program, has saved a lot of money for us already.

To say I was shocked would be an understatement.

I've been using Member Solutions for 14 years and they have consistently been fantastic.

I am very pleased with the customer service provided to me and YES I am still a member of your billing company thanks to him.

There is a disconnect between their two companies and whenever there was an issue each would blame the other. I could give countless examples of their incompetence.

I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.

This product is subpar and  hard to navigate, the company will keep charging you even though your not using the product.

I can tell you that he is a genuine and a sincere person and he really does care about his clients. Annette Benning, one of the client specialists at Member Solutions, is my constant life-saver.

Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions.

Easy to use and follow along with. Also they have great training to use the program with great follow up service.

Every single one left me with a bad taste in my mouth, but I assumed that there was no real option. In 2009 I was reorganized my business.

I appreciate how easy it is to see the information I need access to the most. The search functions are intuitive  and easy to learn, and entering new contracts is straightforward and easy to confirm.

I have used Member Solutions for my business for over 15 years. The company has consistently delivered great results and great customer service for us and our clients.

Cage Fitness has been using Member Solutions full service billing for years now and we have been extremely happy. The online resources are a huge help and the staff is always top notch.

There is not much to like about this program. I guess I would say the ease of looking up a customer is the only positive I can come up with.

We always appreciate the great support team, new consistent upgrades and the friendly team who listen to our needs and requests. This system has helped Karate Kids run a much improved business.

Unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs.

Payments/Invoices are difficult to track because they are all labeled the same date regardless of when the customer pays.

There is no independent frozen list in the report section, so it is extremely hard to accurately calculate monthly revenue totals.

Simple reliable month billing. Good support, and a pleasant experience for our members.

Thank you Member Solutions. M very happy to be a client and appreciate you helping me grow my business.

Hard to navigate, very frustrating setting up clients.

US Dollar

CampDoc is a cloud-based electronic health record system for camps which also offers tools for online registration, payment processing, travel and emergency medical protection, and more. The system is used in over 1,250 organizations, including day camps, residential summer camps, YMCAs, JCCs, colleges and universities, special needs or medical camps, and parks & recreation departments. 

CampDoc enables users to manage health forms, medications, and allergies, and track injuries and illnesses in the camp. The health forms are fully customizable, with users able to define required fields and add dynamic questions, and forms can be pre-populated with data from previous years so families don’t have to start from scratch every year. Automatic reminder emails are sent to families if forms are incomplete, and users can track emails to see if they have bounced or been opened. The built-in electronic medication administration record (eMAR) is designed to prevent human error when administering medications to staff or campers, and alerts users if a camper’s medication has been missed.

CampDoc’s online registration system allows families to register campers online, and pay deposits or fees by electronic check (ACH) or credit card. Pricing is flexible, with users able to add extra items for families to order, such as camp T-shirts or DVDs, create coupons for discounts, and accept donations. Payment plans can be set up to allow families to pay off their balance over time, with customizable confirmation, receipt, and balance reminder emails sent out automatically. If camp capacity is reached, campers can be added to waitlists, and users can create enrollment and financial reports to track the success of their camps. 


LongDescription

Real Time Analytics

Parent Portal

Faculty/Staff Management

Electronic Payments

Payment Processing

Online Forms

Customizable Reports

Access Controls/Permissions

Activity Tracking

SMS Messaging

Charting

Child Care

Online Registration

Credit Card Processing

Invoice Management

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Activity Management

Medical Management

Scheduling

Data Import/Export

Email Templates

Self Service Portal

Online Payments

Real Time Data

For Summer Camps

Forms Management

ACH Payment Processing

Email Management

Website Integration

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Program Management

Discount Management

Real Time Reporting

Customizable Branding

Customizable Forms

Visitor Registration

Third-Party Integrations

Check-in/Check-out

Search/Filter

Patient Records Management

Web browser (OS agnostic)

Set Up + Monthly Flat Fee. Pricing information is available on inquiry (sales@campdoc.com).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

CampDoc

Live Online

Webinars

Documentation

Videos

A complete CRM for martial arts schools and fitness studios—including everything from marketing and sales to management and retention tools. Key features include lead gen and management, digital contracts with e-signature, online scheduling and booking, family accounts, self-service check-in kiosk, billing and invoicing, staff permissions, member portal, and MORE! Book a quick chat to learn more today!

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