I love the customer service and the ease of using the product. I use it all day for all sorts of reasons.

We're a year-round camp with many, many sessions, and the software simply isn't flexible to manage those things with unique applications, and the lack of cooperation for API access makes it worse.

Our parents love the streamlined process, the features being all in one place from forms/documents to photos, and options for different payment plans.

I also like being able to do the billing through the program. The program is so good that it saves my employer money because they only need a part-time registrar.

Overall, I have enjoyed my experience with Campminder because of how responsive they are to customer feedback.

The occasional time it does not work and sometimes I struggle with the custom fields.

Ease of Use once Knowledgeable, ease in generating reports, costumer service support.

Makes you feel more confident and knowing all your information is in the same place helps the team to get answers they need fast.

CampMinder's customer support is amazing ... rapid and reliable, with extremely and consistently professional and proficient support.

I appreciate the ease of use (once you've figured out the lingo), along with the fact that CampMinder listens to it's users and upgrades and improves the software is key.

I have had an excellent overall experience with CampMinder.

The support and support staff are among the best I have ever come in contact with. Every support request is acknowledged immediately and addressed quickly and efficiently.

My concern might be losing direct contact with the families because it's all online, baby.

CampMinder is community-focused, meaning that the company has strong values and aims to help camps succeed.

Could not have been better. The main rep I interact with has been so helpful and cool to deal with.

Customer support is outstanding. Everyone is not only helpful but friendly and listens to what you have to say.

It encompasses a majority of our software needs which helps to lower pricing.

There are always tweaks that can be found when a system has been used for a while, but our experience has been wonderful and worth every penny.

The campminder software is easy to use and is super comprehensive.

They have a lot of useful and diverse features. The staff support has been excellent.

It will be harder to fight for this product with all the cuts going to happen for next year.

The customer service and client success managers have been super helpful in ensuring our first year worked quite smoothly.

The integration of the parent app, as well as parent communication is wonderful. I especially like the scheduling capabilities as well.

It is very easy to make the necessary adjustments to payments as they are in process and that helps keep your clients happy and loyal.

It's an amazing program and I highly recommend this for anyone who has a business in the fitness industry.

Great program, has saved a lot of money for us already.

To say I was shocked would be an understatement.

I've been using Member Solutions for 14 years and they have consistently been fantastic.

I am very pleased with the customer service provided to me and YES I am still a member of your billing company thanks to him.

There is a disconnect between their two companies and whenever there was an issue each would blame the other. I could give countless examples of their incompetence.

From the ease of use with the web interface to, to the reporting and with the contact to the customer service team everything has been fantastic.

I researched 3 different companies offering similar models, and Volo has the best service at the best price. Their friendly support was incredible and made set-up so easy with their live support.

This product is subpar and  hard to navigate, the company will keep charging you even though your not using the product.

I can tell you that he is a genuine and a sincere person and he really does care about his clients. Annette Benning, one of the client specialists at Member Solutions, is my constant life-saver.

Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions.

Member Solutions knows they lack programming. When you call to discuss a software bug with them, they give you a work around patch up instead of correcting the problem.

Easy to use and follow along with. Also they have great training to use the program with great follow up service.

Every single one left me with a bad taste in my mouth, but I assumed that there was no real option. In 2009 I was reorganized my business.

I appreciate how easy it is to see the information I need access to the most. The search functions are intuitive  and easy to learn, and entering new contracts is straightforward and easy to confirm.

I have used Member Solutions for my business for over 15 years. The company has consistently delivered great results and great customer service for us and our clients.

Cage Fitness has been using Member Solutions full service billing for years now and we have been extremely happy. The online resources are a huge help and the staff is always top notch.

There is not much to like about this program. I guess I would say the ease of looking up a customer is the only positive I can come up with.

The experience with Member Solutions has been a colossal waste of time, money (we lost about $30,000 because of them), and energy. The customer service is horrendous.

We always appreciate the great support team, new consistent upgrades and the friendly team who listen to our needs and requests. This system has helped Karate Kids run a much improved business.

Unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs.

Payments/Invoices are difficult to track because they are all labeled the same date regardless of when the customer pays.

There is no independent frozen list in the report section, so it is extremely hard to accurately calculate monthly revenue totals.

Simple reliable month billing. Good support, and a pleasant experience for our members.

Thank you Member Solutions. M very happy to be a client and appreciate you helping me grow my business.

Hard to navigate, very frustrating setting up clients.

US Dollar

CampMinder is a cloud-based camp management platform that caters to businesses of all sizes across various industries. It offers solutions for online camp registration, camp staffing, integrated health care facilities, transportation, attendance, fundraising and more.


CampMinder enables parents to enroll their children into camps via online forms and registration methods and post messages including videos, photos and news from their specific accounts to platform’s online community. Additionally, it provides unified person record (UPR), real-time notifications, financial administration, health record-keeping, cabin and group assigning, and fundraising modules for camp directors, which helps track information, collects groups, handles cabin requests, manages staff and streamline donation processes.


Mobile applications for Android and iOS devices are also offered by the solution that allow users to remotely manage their business activities. Services are offered on a monthly subscription basis and support is extended via phone and other online measures.



LongDescription

Employee Management

Parent Portal

Faculty/Staff Management

Electronic Payments

Online Forms

Customizable Reports

SMS Messaging

Online Registration

Credit Card Processing

Invoice Management

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Medical Management

Email Templates

Self Service Portal

Facility Management

Booking Management

Online Payments

For Summer Camps

Client Portal

Event Scheduling

Forms Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Automated Scheduling

Event Management

Billing & Invoicing

Customer Management

Program Management

Discount Management

Customizable Forms

Web browser (OS agnostic)

Contact CampMinder for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Campminder

In Person

Live Online

Webinars

Documentation

Videos

A complete CRM for martial arts schools and fitness studios—including everything from marketing and sales to management and retention tools. Key features include lead gen and management, digital contracts with e-signature, online scheduling and booking, family accounts, self-service check-in kiosk, billing and invoicing, staff permissions, member portal, and MORE! Book a quick chat to learn more today!

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