STS overall is great software. Easy to comprehend and quick to use. It is great that is compatible for online browsers, so I am able to log in on my phone or computer, at anytime.

I enjoy the use of how it is integrated with Proposal path. I think that is absolutely wonderful. It is very easy to use for locating clients and accounts. Extremely user friendly.

I previously used sales pro and sales pro was a lot easier on a trace end of things. I use traces day to day to keep up with accounts and STS is not trace friendly. I think the way traces are made and seen should be more accessible. Also, Salespro linked to our front desk system in ONQM (Hilton Front Desk), and tracked group pick up. STS does not track Hilton Group Pick up, so everything has to be manually inputted by my team which can be frustrating. Also, for managers or BEO meetings on a hotel level, having an option to print different reports would be great as well. I previously had a report option that would print all upcoming group resumes or a calendar list of all upcoming groups for the next two weeks.

My overall experience is to the point where I can sell, report and track very efficiently.

Cloud base switchover! The auto-load of proposalpath and merged documents. Look and feel is modern and efficient.

Need this to be more mobile interactive. Would like more filtering capabilities with reporting. Would like an easier, less tedious process to upload, budgets and GRC thresholds and pricing strategies.

Every time that there has been a problem or something weird, I know I can reach out and ask questions. Everyone has always been responsive and helpful in guiding me the right way or getting a problem fixed.

The simplicity of the software. It is pretty straightforward and was easy to learn.

- The reporting features are not the best. I wish we could see, rooms only, catering only and rooms & catering all on the same report. - I wish the screen where the accounts are listed was able to have multiple pages, if you sort A - Z you only get to see so many before it cuts off and there's no page two even though there are more accounts. - The formatting for some of the templates get changed without notice. I've learned to manipulate most of the them, but I wish I could customize the BEO template more. - There has been talk of STS interfacing with our other software but that has yet to happen - Also, the BEO numbering system is strange and not practical for easy reference.

STS is user friendly and easy to navigate.

Other software's are much complicated and hard to understand

Over all I am quite please with the program.

It is very user friendly and easy to use. I was able to navigate the program and use it with minimal training. I love the reports feature that allows you to access a wide verity of reports. The search feature is great as well and very helpful.

I wish that when emails are linking to STS that it would link that correspondence to the contact, not the account. If we ever move a contact to another account or an account of their own, all correspondence with them does not come along to the new account with the move. Also if you click on a contact it would be nice to be able to view all activity and correspondence from that contact under their info. This would help immensely on accounts that have multiple contacts. That way you don't need to go sorting through pages of information to see what that one contact said or did.