All SteepleMate Reviews

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Lauren

Religious Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Great All in One software

PROS

It is an all in one software that houses financial and team management in one place while also integrating with Quickbooks! If you have any questions, their customer service is great!

CONS

The task management is not in the app, so you have to launch the whole website.

Dylan

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Dylan Paddio Review

I love SteepleMate! It has enabled us to cut costs and integrate our entire administration into one system. Most valuable of all is the staff's availability in answering and solving any issues you may encounter. 10/10 recommend.

PROS

I love SteepleMate! It has enabled us to cut costs and integrate our entire administration into one system. Most valuable of all is the staff's availability in answering and solving any issues you may encounter. 10/10 recommend.

CONS

The member management feature is clunky, and it is difficult to edit several people in one setting. There should be an option to hide unnecessary columns.

Reasons for switching to SteepleMate

Mainly for the all-in-one feature

Vendor Response

Hi Bro. Dylan, thank you for taking the time to leave a review of SteepleMate. We truly appreciate your feedback and are thrilled to hear that you love our product and find it valuable for your organization's needs. We also appreciate the feedback on the member management feature. With this feedback, we pushed an enhancement to the grid person manager so that you can hide columns. Hopefully, this helps enhance user experience and efficiency. Feel free to reach out if you have additional ideas as to how we can be better today than we were yesterday. You are a treasure to our mission at SteepleMate!

Replied June 2023

Hannah

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Worth It!

Overall, its been great! The customer service is excellent.

PROS

I like that the company always listens to my feedback making the product even better. It's easy to use.

CONS

It seems like there are bugs every time I decide to work in the system, but they are always quickly and easily fixed.

Reason for choosing SteepleMate

The promotion

Elva

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

A Game-Changer for Church Management!

PROS

Hey there! Just wanted to drop a quick note about SteepleMate. As the person in charge of our church's finances, I've seen my share of complicated systems. SteepleMate has been a game-changer for me. Reports on reports on reports, all at my fingertips.

CONS

Their team is incredibly responsive, I cannot think of anything other than encouragement for them to keep at it!

Mike

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2022

Great Company

PROS

Always adding new features. Great support team.Gets the job done at a affordable price.

CONS

With every software there are issues but this team fixes them promptly.

Nelson

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

A Must have for Apostolic Church Data Management And Functionality

PROS

The staff has been extremely friendly, professional, and exceptional at providing guidance and support. SteepleMate does everything our church needs, and then some, and exceeds our expectation. The price is not a strain on our home missions church and the quality of the product and service is outstanding.

CONS

I love SteepleMate so far and have no complaints. I would like to see the capability to incorporate a Pastor's blog/newsletter into the platform. If it is already built in, it may just be that I haven't discovered that capability yet.

Kajun

Religious Institutions, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Cost Effective but Still a Powerhouse

PROS

Not only is Steeplemate a wonderful platform to use for service management, administrative actions, and online giving; it allows smaller congregations that are looking to modernize and become more technologically engaged an opportunity to because of their price point.

CONS

The features do take some time to get used to so launching it full service for your congregation takes some time for the admins to ensure they have an understanding of how information is entered and processed but it is most definitely worth the investment.

Donald

Religious Institutions, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great company

It has been a smooth transition using it. Customer service has been excellent

PROS

It is a easy way to keep records and communicate with everyone

CONS

Don't really have a least favorite thing about it

Greg

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2023

Thankful for this product!!

PROS

At our current stage of growth, Steeplemate is allowing the ability to adequately organize and stay connected to all new member and current members. Communication is great and organization of all aspects is great.

CONS

Our staff is not large enough yet to take advantage of all of the other features available to us.

Reason for choosing SteepleMate

Steeplemate was designed and developed by people with the same goals and end results that we are looking to reach!

Jeffrey

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Very pleased

PROS

We love the attendance tracking and visitor fillip options.

CONS

Can be a bit overwhelming with all of the different tabs

Tim

Religious Institutions, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

steeplemate user

PROS

like the software and the ease of use. going to make a great improvement in our systems that we use at the church.

CONS

too early into the use to have any negative comments.

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