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iClassPro vs The Studio Director

iClassPro vs The Studio Director

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Overall Rating
4.5 (458)
4.6 (96)
Ease-of-Use
4.3 / 5
4.4 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
August 31, 2024
June 6, 2024
Pros/Cons
  • Pros

  • Trust me when I say I scout out all the time and have yet to find something as good as or better. These guys are the best in the business and we have been very happy with them every step of the way.
  • I am a cashless facility so I love how I can take payments online. Branding is important to me so being able to customize the parent portal is a great feature as well.
  • We have loved all that it has to offer. We have been with 3 other companies in the past and this is by far the best priced, and has the greatest features.
  • Cons

  • I hate that you have to use a keyword all the time to process reports. Should be able to have a selection during registration on how they heard about the program, excel spreadsheet for all reports.
  • Missing some key features. It also has a lot of functions that no one knows how to use or what they are for.
  • Training takes too long. Customers complaint that class list is difficult to read as they are not alphabetical.
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  • Pros

  • LOVE LOVE LOVE this software. I used another very un-user friendly before finding Studio Director and I couldn't be more thankful.
  • I love the inventory and ability for an online store. I love the recital/performance planning ability.
  • I love the ease of the user interface. It's very intuitive which is helpful when trying to figure out a new feature.
  • Cons

  • It is too expensive especially when charged extra by the Studio Director.
  • Inability to apply SPLIT payments with Autopay feature. Inability to select ACTIVE, INACTIVE, or PROSPECT for each family/student (which results in paying for inactive students).
  • The only worry with that would be missing someone, and it creates extra work- which was what we were trying to avoid in using TSD.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos