I love the software, I love what you have done with it since we first started. Overall I am pleased with the service.

The tool is pretty cool and has several great features...web integration is easy, the mobile app is a plus, getting the voicemail delivered to your email is really cool too.

We are now collaborating across Departments and the company. We have achieved much greater levels of communication across the business.

I like the function to share your screen when having a meeting, I use it all the time when talking with colleagues across other offices.

Fuze integrates well across different devices. Meetings are easy to setup via the app or Outlook.

We have also solved a major problem with on premise PBX systems that were failing.

The hardware for Fuze (formerly thinkingphones), is fantastic. The use of side cars for more lines for users to navigate to, as well as displaying if someone is on a call, is great.

We needed to move to a system that offered features, scale, good price and support and where we would have business continuity. It offers flexible working and a more agile and mobile workforce.

I think currently I love how easy it is to take a call from anywhere.

I make calls most days all days and its a seamless integration and platform to call/conference and gain insight.

The back end is incredibly confusing (ThinkingPhones or Fuze? They merged and didn't do it well), and their customer support is by far the worst I've experienced.

ATA devices notoriously have a lot of problems and outages compared to phones.

Call quality can be hit and miss. App does have glitches at times on outlook, updates can crash the application where it needs to be uninstalled/cleaned before it is installed again.

The IM system within Fuze has always been great. Even in a prepandemic world it was great for ease of use around the office and easily staying in touch with other team members.

In the pandemic Telehealth landscape, its ease of use and great interface has really stuck out and shined.

Great to use, I like the fact that the Fuze extension recognizes phone numbers and I can just click them to call.

Not a very good experience. They need to figure out how to prevent outages and lagging.

Service would be down or slow frequently. When you're about to go live with 90+ people waiting for your webinar, this is a problem.

I love the scaleability and flexibility. The collaboration we are able to achieve across the company now is amazing.

An overall very good tool that I still use daily and enjoy better than a regular phone for having many calls daily. Definitely worth trying if you are considering different phone options.

Ease of use and deployment. Messaging between people is also very nice and efficient.

Conferencing capabilities of Fuze are quite good. The software is so simple to use because of its intuitive interface.

Seamless integration of the Fuze app and Fuze (Thinking) Polycom IP phone. The audio quality over the IP phone is excellent.

Well designed UI make the product a pleasure to use.

Easy to use and has most of the features that are in Skype,  Nice use of video and good voice quality.

Good mobility for the users, good of option to make home working.

Full adoption has been easy and users love it. Customer support is good - although I would like all users to be able to access support rather than being mediated through my IT.

It's user friendly, has both phone and chat features. Customer support is always willing to help with our questions.

The calls are clear and rarely drop. It is very user friendly, takes no time at all to learn.

No time for such nonsense. Finally, they wrote and announced that our product offering was going to end.

I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.

This is a very good software for meetings and it is secure  and fast comparing to Zoom and Teams. Their customer support are really great too.

It provide all the features of a program that is used for conducting meetings and webinar and the best thing about using cisco is their security. The video & audio quality is good.

The best in its cataogory, screenshare, call quality, the call recording is perfect, whiteboard notes are a big plus.

If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.

The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.

It wasn't and they updated for the same or worst. The product is not user-friendly.

A good tool for professional meetings and screenshares, but not the most cost effective.

It is best secure and convenient platform that provide great user interface and easy options to handle meetings.

Sometimes the connection is terrible and it’s hard to hear people and see them. I sometimes have to revert to calling into the meeting on my phone.

The ability to schedule meetings with remote team members is fantastic. Also, the screenshare option is very helpful at times.

Its free if you use it as a guest or if you want to hold a meeting with small number of attenders, video quality is good, and implemintation of the software is easy.

As a new user, I found it to be safe and quite adept. The quality, even on not the best internet speed, is very good.

This software is perfect for when my sales people hold webinars with prospective clients. The flexibility and functionality is great for what we need it for.

Overall, this program is great to have the tech help without someone needing to come out to our location.

I like its screen sharing feature most, easy to use and good quality sharing, easy to give control to others while screen share.

Being a Cisco product, WebEx also has superb Enterprise integrations which are super handy.

It is not working properly on mobile phones. Sometimes, I have problems with my computer (not with software) and I try to use Webex on my mobile phone.

I dislike the fact that there is no way to create headings or topics for conversations. It is easy to loose conversations because of that.

I had a very positive experience with WebEx. As I mentioned above, the greatest benefit to me and my past employer was revenue and the prospects of more of it.

It was a great experience start to finish. Great customer service and ease of implementing into organization.

I often use this software for community engagement presentations to members of my community as a legal advocate. I highly recommend it so an effective tool for virtual presentations.

This tool, designed for businesses, was not ideal to use from the perspective of a student. It has an odd interface and was constantly running in the background on my phone which was very annoying.

I really liked how you can set up and organize meeting quickly and easily. The quality of the software is very good.

The only problem is the consistent reminder. It becomes irritating after a while.

This software is great and is worth the investment. Especially during the pandemic when we can't have meetings with large numbers of people.

It is super easy to use on my PC or mobile device. There are also tons of interactive tools so that your guests can participate and the layout is easy on the eyes and attractive.

The connection quality is always superb, and it is possible to set up seamless integration with devices in physical meeting rooms.

It has interesting functionalities and its very user friendly to use. I like that simplicity and the privacy it has.

In general this software is very good and it has a good integration with other systems.

US Dollar

Fuze is an online meeting solution that works across a range of devices and integrates with traditional video conferencing systems. Users receive audio conferencing, video conferencing, screen sharing and web conferencing functionality on tablets, smartphones, desktops and laptops.


Additionally, users who want to equip meeting rooms with HD video conferencing systems can opt for Fuze for Rooms. The Fuze Telepresence Connect service helps businesses to ensure interoperability with room-based video conferencing systems from leading hardware vendors.


Fuze’s applications are designed to dynamically adjust the bandwidth of voice, video and content transmission across a range of devices and network conditions. For instance, users receive rejoin notifications after network outages and unmute notifications when the system senses them talking.


Fuze also offers features such as collaborative annotation of content, special modes for conferencing while driving, content sharing from mobile devices and integration with cloud-based file hosting services such as Dropbox and Box.



LongDescription

Presentation Tools

Voice Mail

Communication Management

Call Recording

Call Center Management

Presentation Streaming

Scheduling

Call Routing

Audio/Video Conferencing

Screen Sharing

Mobile Access

File Sharing

Attendee Management

Knowledge Base Management

Fax Management

Real-Time Chat

Chat/Messaging

Two Way Audio & Video

Video Conferencing

Online Voice Transmission

Meeting Management

Collaboration Tools

Multi-Channel Communication

Unified Communications

Call Conferencing

Multi-User Collaboration

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Fuze 

In Person

Live Online

Webinars

Documentation

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations
•Use any computer, tablet, phone, browser or Cisco devices to connect
•Collaborate with people outside your organization as easily as those inside
•Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging
•Reduce disruptions with background noise removal and voice enhancement
•Enable audiences to share their reactions with animated emojis and gesture recognition
•Improve audience engagement with next-gen dynamic polling and Q&A by Slido
•Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive
•Remove language barriers with real-time language translation into 100+ languages
•Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
•Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
•Make meetings more productive with automatic transcriptions, notes and highlights
•Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access
•Monitor and manage your work-life balance and professional relationships with personal insights 


File Management

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Engagement Tracking

Whiteboard

Split/Multi-Screen

Call Transfer

Audience Analytics

Surveys & Feedback

Softphone

User Management

Status Tracking

Real Time Screen Sharing

Two-Way Audio & Video

On-Demand Webcasting

Meeting Notes

Customizable Reports

Document Storage

Access Controls/Permissions

On-Demand Webinars

Activity Tracking

Screen Capture

Session Recording

Activity/News Feed

Video Chat

Video Management

Progress Tracking

Real-Time Monitoring

Task Scheduling

SSL Security

Real Time Editing

Electronic Signature

Multistreaming

IVR/Voice Recognition

Single Sign On

Secure Login

Automatic Call Distribution

Project Management

Task Planning

Auto-Dialer

Projections

Brainstorming

Interactive Content

Registration Management

Live Streaming Production

Screen Recording

Social Media Streaming

Remote Update/Installation

Calendar Management

Agenda Management

Automated Routing

Assignment Management

On-Demand Recording

Targeted/Locked Screen Sharing

Call Disposition

Template Management

Private Chat

Call List Management

File Transfer

Action Item Tracking

Self Service Portal

Remote Monitoring & Management

Call Queues

Recording

Contact Management

Audit Trail

Availability Indicator

Version Control

Audio Calls

Content Management

Forum / Discussion Board

HD Audio/Video

Project Time Tracking

Server Monitoring

User Profiles

Breakout Rooms

Meeting Room Booking

Brand Management

Meeting Preparation Tools

Survey/Poll Management

Compliance Management

Real-Time Data

Performance Metrics

Voicemail Transcription

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.

Meet Plan: $13.50/mo - Premium meeting features
HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more.

Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more.

Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Fuze vs Webex

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