PlayMetrics vs WildApricot

RATING:

5.0

(26)

PlayMetrics has 26 reviews and a rating of 4.96 / 5 stars vs WildApricot which has 543 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (26)
4.5 (543)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
September 19, 2023
May 10, 2024
Pros/Cons
  • Pros

  • Their customer support team is first class, and their software designers work with you to continue improving their services to best support your organization.
  • Ease of use with communicating with parents/coaches/club. Scheduling and updating are easy as well.
  • Cons

  • Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there.
  • No concerns related to Playmetrics though some times text in emails and notifications has formatting change from what was written to what was emailed.
Read all user reviews
  • Pros

  • Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive.
  • Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.
  • Cons

  • The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
  • It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos