Virtuagym Software


 

Virtuagym is a cloud-based membership management and coaching platform. The product enables users to plan workouts and track the nutrition needs of their customers. Virtuagym primarily caters to health and fitness clubs, personal trainers, physical therapists and class instructors.

Virtuagym enables fitness clubs to perform functions such as billing and invoicing, scheduling trainings, tracking staff attendance, monitoring member check-ins and collecting online payments.

Virtuagym helps fitness trainers and instructors create workout plans for customers, share plans with customers on their preferred devices, set fitness goals and track their progress on the results achieved.

The system also enables customers to sell their products online through its platform, which can be automatically integrated with income reports.

Virtuagym offers mobile apps for iOS and Android phones. It also offers a community portal. This product offers online learning modules for staff training and enables data import from any source.

 

Virtuagym - Client profiles
 
  • Virtuagym - Client profiles
    Client profiles
  • Virtuagym - Nutrition tracking
    Nutrition tracking
  • Virtuagym - Scheduling
    Scheduling
  • Virtuagym - Sales reports
    Sales reports
  • Virtuagym - POS
    POS
  • Virtuagym - Credit-based systems
    Credit-based systems
Supported Operating System(s):
Web browser (OS agnostic)

43 Reviews of Virtuagym

Showing 1-20 of 43

 

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February 2018

February 2018

The software is good. There are some aspects of the app that would attract different genders more.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
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Quality
Support

For a small business the cost of the software is high. This would be great for large gyms or business that are already established.

Pros

The ability to adjust and refine what you want the client to have. They ability to track finances and request payments is great for small businesses. The staff when discussing the software was very helpful.

Cons

All of the exercise examples are with a male. 95% of my clients are female and would rather see a female for examples.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: February 2018

February 2018

 

Hi there,

Thanks for your kind comment and above all for the time you spent to write it!

We are happy for benefits that you are enjoying with our product as well as the challenges in front of us.

We hope that the price that you're now paying is only a small investment in comparison with the return that you might get with our product, and we look forward to hearing your opinion at the end of the 12th month of contract in order to further taylor it to your needs!

You also have a point highlighting the necessity of building a female model for the exercise and we can assure that this is one of our action points on our roadmap, so let's cross fingers to have it live as soon as possible.

Thank you again for your contribute, and please do not hesitate to get back to us with any additional feedback or question you might have!

We wish you all the best.

Your,

Virtuagym CS Team

 

Ashley from Evolve Strength Training

February 2018

February 2018

Virtua gym has some positives, but it didn't fit with my business needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value
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Pros

The nutrition app is wonderful. It has a gorgeous design and is easy to use. Look out myfitnesspal!

Cons

The training app is a bit cumbersome to use, especially the program builder. You can't build out programs for say a 6 week training block with target reps/weights/sets for your client to hit. It is too expensive for what it has to offer. Other software is better at a cheaper price.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: February 2018

February 2018

 

Hi Ashley,

Thanks for having found time to review our product!

We're happy for your compliments but also very sorry for the inconvenients you met.

Please feel free to reach us out at support@virtuagym.com indicating your request more in detail, in order to see together how the service can best fit. Naturally, please feel free also to express your concerns about the price, as our goal is to tailor our product to your business as an investment rather than a pure cost.

We're glad to help, and thanks again for your feedback!

Your,
CS Team

 


January 2018

January 2018

Virtuagym saves time and my clients love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
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Pros

I like that I am able to connect with the community and my clients which is important in the training industry. I especially love the nutrition and training apps. It also stays frequently updated.

Cons

More user customization features would be great when it comes to workouts but all in all it is a great software.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: January 2018

January 2018

 

Hi there,

Thanks for your enthusiast and genuine comment - we love it!

It is a big reward for our hard work and we would like to thank you by inviting you to discuss further with us about your request. As you know, we like to be transparant within our developing process and your contribute would be essential for us.

Therefore, don't be afraid to show yourself and send an email to our CS team! We look forward to keeping and improving this brilliant cooperation.

In the meantime, have a great one!

Best,
Your CS Team

 

Sean from SC Vital Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Not what i was told

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nothing

Pros

The functionality of the coaching app, is nice - That's it.

Cons

I explicitly asked that when i purchased virtuagym, would it be possible for my clients to have a limited number of PT sessions on a weekly basis, starting on sunday and renewing on the following sunday....however i wanted them to be able to book at least 30-60 days in advance as my clients like to plan.

I was told that this was possible and i would have help setting it up, this has not happened.

I have had virtuagym since December and was looking to implement it into my gym facility by mid january, however due to the lack of help from support, i am no closer to getting what i need from the software.

I even offered to pay virtuagym to set it up for me as i thought it may be me that was doing something wrong, they declined and their rep. stopped conversing over the support line.

All i wanted was for my clients to book 1,2,3 or 4 Personal Training sessions per week, at least 30 days in advance - How can this be so hard..!!??

At the moment the system allows me to book 10 sessions in 10 days and i was told "That's ok, the client will be notified if they don´t have enough credits to attend the class"

All i want is that the client can't book the class, i dont want them to book to be told nearer the time "sorry you don't have enough credits" they will turn up and say "but i booked and the system let me?"

Very frustrating for a business owner and terrible customer service

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: February 2018

February 2018

 

Hi Sean,

Thanks for the time you spent to review our product.

We're sincerely sorry if you are experiencing an unpleasant situation with the product and with our CS Team.

We took a look at the conversations you had with our consultants over the last days, and we noticed that there was rather some confusion between the many questions asked and the many solutions provided, which inevitably leads to confusion and frustration.

Our advise is to send one, fully detailed email to support@virtuagym.com, explaining exactly the challenges you are now experiencing, the way you would like to work with the system and - if you like - any improvement that you would like to see (maybe there are some features you aren't aware of yet!). Plus, with our live chat service, we can help you further with your real time queries.

We believe that - this way - we can achieve a way more constructive communication, helping your business to take off with us!

We stay at disposal.

Your,
CS Team

 

Wesley from Evolve Strength Training

January 2018

January 2018

Virtuagym is a costly program that doesn't have the functionality to work with our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
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Pros

The user interface is very aesthetically pleasing, especially the nutrition app. The training app exercise animation are pretty good as well.

Cons

Cost. Very expensive compared to others. You can't build workout programs for a period of time. For example, a 6 week strength training program with progressions in weight/reps/sets.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: January 2018

January 2018

 

Hi Wesley,

Thanks for the time you spent to review our product.

Although we're very happy about your compliments, we would like to apologise if you met some inconvenient with our product.

As you know, our goal is to design a service that fits goals&pockets of our clients, in order to let it be more an investment than an expense. We're sincerely sorry if this was not the very outcome of our professional relation.

We are also very curious to know more about your second query, as it is actually possible to build a progressive training program, basing this on the last progresses made by the client for each exercise within a workout plan.

If you're interested to have a further talk about it, please do not hesitate to get back to us.

In the meantime, we wish you the best of luck with your business.

Best,
Your CS team

 

Chris from CrossFit Catonsville

December 2017

December 2017

Terrible, Dishonest Company

Ease-of-use

Functionality

Product Quality

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Value for Money

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None, unless you count less money in the bank account as a benefit. I don't.

The software could be great with quite a few improvements, but it lacks much basic functionality such as automated billing.
- The sales people are slick tongued and can sell really well. They'll promise you whatever you want! (See Cons)

Cons

- As mentioned, they promise a lot and then don't deliver. If you ask about a feature they don't have, they'll assure you it "launches next month" or some such nonsense.

- Sales people sell a product they don't have by promising/"showing" features they don't have.

- They WILL charge you as long as they possibly can, even going so far as to change the names that appear on the credit card statement in order to circumvent account holds.

- They won't let you try the platform before committing. Their minimum contract is 12 months and the "cancellation" terms are to pay out the entire remaining contract even if you don't want to use the service.

- When you do try to cancel, they'll delay replying long enough to charge you at least one more time, then they'll try to make you jump through hoops with "cancellation paperwork" when the contract expressly states they accept cancellation via simple email.

- This company is a scam. Stay away!

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: December 2017

December 2017

 

Hi Chris,

Thanks for sharing your opinion.

We are sorry if you felt misled by our reps about the product as well as if the service did not satisfy your expectations.

It is not our intention to offer a product that works differently than promised, nor we do so with any feedback. The implementation of such ideas needs to undergo a complex development process and we usually do not promise to implement it very soon if it cannot happen. So again, we are sorry if you felt this way.

Same goes for the closing process, which needs to be carefully processed, especially if under circumstances such as a premature cancellation.

If you feel like providing us with further details, please feel free to do so by dropping an email at support@virtuagym.com and we'll be happy to think along with you over your specific feedback and ideas for improvement, in order to address them properly.

We are sorry for this situation and look forward to hearing from you.

Sincerely,
The CS Team

 

James from Core Fitness Wellington

October 2017

October 2017

Terrible, pushy sales people, unsolicited deductions from credit card

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

\

Cons

Does not work as easily intended by the sales staff. Stay away and save yourself the hassle. I have just had a payment taken after confirmed cancellation, while also ticking the box for please do not store my card details for next time. SCAM

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: November 2017

November 2017

 

Hi James,

We are really sorry to hear this feedback and we would like to apologise if your impression of our work is so negative.

Our work is primarily based on the opinion and feedback of all our clients, especially when such an opinion is so clear and sharp.

Therefore, although you are an ex customer of ours, we are very curious to hear your feedback and to value it in order to better address our future communication and service delivery.

Our committed and passioned work refrains us from being of any kind of scam and, if you got this impression, our primary interest is to know why. Probably the inconvenience reported is due to some error occurred in the cancellation procedure and, if so, we would like to apologise again.

In addition, if you would like to report more about the service provided by our agents, please reach us out at support@virtuagym.com and we'll carefully read your opinion.

Thanks and we look forward to hearing from you.

The CS Team

 

Selma from Selsa Personal Training

August 2017

August 2017

Very complete and affordable software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

That it is everything in one system: backoffice, support for your clients and CRM. It's very complete.

Cons

The lack of flexibility to (for example) delete certain activities. It makes it a it unclear in some cases, especially in the beginning.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: November 2017

November 2017

 

Hi Selma,

Thanks for your kind compliments and for sharing your feedback!

We are sorry to hear that the multifunctionality of our system caused any confusion at the beginning, we are working to make it more intuitive and functional, thanks also to feedback like yours.

Have a great one, we stay at disposal!

The CS Team

 

Bart from Karelli bvba
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Functional, easy, up to date

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

Little effort for a maximum of work. A lot of exercices. Good bookkeeping and administration . Food app is good

Cons

Conflict in use with clients of basic fit. Some gsm's dont work good with the app's . For the rest Ok!

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: November 2017

November 2017

 

Hi Bart,

Thank you so much for sharing your kind opinion!

Could you please let us know better about the conflict you mention in the "Cons" section? We would love to offer you a 100% satisfactory service!

Have a great one.

The CS Team

 

Froso from Online PT Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

The Best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

The fact that its exactly what I was looking for but couldnt afford to design it from scratch and didnt have the time to wait.

Pros

3D Animated Exercise Library, Measurements, Heart Rate Monitor and Sync with App, Nutrition App and Journal, Challenges, Community, Workouts and this is only naming a few things. So much more

Cons

Not much to say here but I would've liked have a female trainer also showing exercises.
Theres nothing else believe it or not.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: August 2017

August 2017

 

Hi Froso,

thanks so much for your kind words! It's really rewarding to get feedback from our professionals and hear their success stories :)

Regarding your feedback, I totally agree with you that having a female character as an virtual coach is a great idea. In fact so my team and I have passed this point on to our design team. Hopefuly, a female trainer is something we can see in the future ;)

Thanks again for your review!
Alkistis Piki, CS Team

 

Nicole from GreaterU, LLC.

July 2017

July 2017

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that it is frequently updated, new exercise are added often, it's clear/easy/concise to use. My clients like the "in app" tutorials and I hear overall great things from my clients!

Cons

I wish when creating a workout you could do more things like supersets, circuits, etc. I also wish you could do timed OR repetitions for each exercise instead of having to make a an exercise for each.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: August 2017

August 2017

 

Hello Nicole,

first of all, I want to thank you for your amazing feedback! It's great to hear your clients are already making the best use of the App and workout plans we provide in our database.

Secondly, I'm happy to inform you that after a few months of hard work, we now provide the option to choose between time and repetition based exercises making circuits and super sets easier to work with.

Best Wishes,
Alkistis Piki, CS Team

 

Patrick from Synergy Strength & Nutrition
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Excellent experience thus far in setting everything up. Support has been great to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All the functionality I need - apps, billing, store, etc.

Pros

Lots of options and tools within the software, yet very user friendly. Very easy to navigate through and change settings.

Cons

Have to pay for it before you come online & active with clients. I wish it would start billing when I started with clients.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: August 2017

August 2017

 

Hello Patrick,

many thanks for taking time to write your opinion on Virtuagym! We are happy to hear that our team helped you with implement our system smoothly, this has always been a top priority to us :)

I definitely have to agree with you as we always work hard to not only create an all inclusive system but also make it as user friendly as possible.

We will be happy to hear more from you, your feedback is highly appreciated.

Best wishes,
Alkistis Piki, CS Team

 

Duncan from XERCISE4LESS

July 2017

July 2017

great easy solutions to workplace dramas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

EASE OF USE, VERY SIMPLE SOLUTIONS BASED SOFTWARE AND THE APPLICATION AND USE OF THE PROGRAMS SUPPORTS THE ORGANISATIONAL NEEDS.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: August 2017

August 2017

 

Hello Duncan,

thanks so much for your enthusiastic feedback!

It's really great to hear that Virtuagym has helped you with all organisational needs of your business. But most importantly, we are proud to hear that we did our best to eliminate workplace dramas as we all know how time and energy consuming these can be :)

Please stay tuned as there are many more new features and possibilities in our timeline.

Thanks again for your feedback and have a great one!

Alkistis Piki, CS Team

 

Hub from Fitness Uden BV

May 2017

May 2017

Virtuagym is a very customer-friendly program, easy to learn, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Good overview and access of all functions; easy to use app for members; nice tool for coaches to communicate with their clients;

Cons

Too limited tolls for management-overviews:
- not possible to make printable periodical overviews (monthly - yearly)
- making specific queries is limited or even not possible (memberships, periodical results, products and so on),
- making periodical financial reports is not possible

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: August 2017

August 2017

 

Hello Hub,

first of all, I want to thank you for taking time to write to rate us and write a comment with your honest opinion! I am more than happy to hear that you have successfully implemented our system for your clients coaching.

As for administration tasks, Virtuagym is currently working on a new tool which would allow our users to keep detailed records of their classes attendance, clients at the end of their membership and many more. Please, do feel free to contact us by sending an email over to support@virtuagym.com for any questions you may have. We are happy to help!

In the meantime, have a great time and thanks again for your feedback :)

Alkistis Piki CS Team

 

Jennifer from CrowdCare Foundation

May 2017

May 2017

Fun product with great tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I like being able to track my food and fitness! The tools are easy to use and have helped me lose weight.

Cons

Harder time getting a virtual group to adopt. Would work much better if we saw each other every day to reinforce good behavior.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: May 2017

May 2017

 

Hi Jennifer,

Thanks for your great feedback!

First, it's great to hear that you became familiar with our fitness tools and congratulations with losing your weight!! Keep it up!

The online community is a tool that, at the beginning, might require some start up work, but we do advise you to enforce it with your business. You will see that your client engagement will rise impressively, and it will be soon facilitated by our push up notification system as well! Therefore, stay tuned and, if you need any advise on how to optimize it, please do not hesitate to get back to us at support@virtuagym.com.

Thanks again for your time and best of luck from our team!

Best regards,

Walter - CS Team

 

Rachel from Rachel Wellness LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great software to help grow my business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Easy use for my clients to track their progress and helps me interact with them virtually.

Pros

That is has challenges, badges, build in workout videos, and tracks your progress all from your phone!

Cons

That you can't create carb cycle meal plans and you can't save meal plan templates in the app for clients.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: May 2017

May 2017

 

Hi Rachel,

Thanks for your nice feedback!

We appreciate the fact that you're loving our community features, that's a great stimulus for our work!

We are soon implementing our coaching functionalities and we're sure you'll like what we will come up with :) Wait for it!

Please remember that you can address all your questions over the service to support@virtuagym.com and we'll be happy to see how we can work on your specific needs.

Thanks again Rachel, and have a great one!

Best Regards,

Walter - CS Team

 

Robert from Rise Fitness ho ho kus

April 2017

April 2017

Terrible Terrible Terrible, stay away!

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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If they provided a good service that people wanted to continue to use, they would not need a 12-month contract. They have great, slick, fast talking, smooth sales people, and the website is great and it all sounds so good. They do not offer a free trial and the only way was to sign up. They had me convinced, and they said that all that I wanted they would deliver. Well, once I signed the contract that all changed. With a hefty set up fee, which included them loading the excel list of my client info into Virtuagym, they didn't do anything else, so that is a huge rip off. Then the story continued to fall apart even more. They claimed to have this amazing app for workouts which turned out to be incomplete, and not able to adjust a parameter in it like they promised it did. The sales tax is included in the pricing, so for US market this is an issue, and they had no good solutions. During the sales process they said they have tagging feature which for my business is key, and when I got to use the program the tagging feature was up, but you could only add tags, the delete button they told me has not been built yet and there was no reporting I could pull from the tags, essentially it was useless. They said well in few months we will have. I asked what is few months, they had no answers. Then they gave me a huge runaround about canceling and this being a breach of contract. Oh they also had they numbers wrong and they 2.5x charged my monthly fee, and demanded a fee to get out of contract, while acting like they were doing me a huge favor, after I with my staff put in over 20 hours of work to enter information, and research and work through all the problems we came across. Totally dishonest, totally wrong on so many levels.

Pros

Great sales people that can sell ice to eskimos. The ideas sounds great, and I was super excited to start to use the product.

Cons

The features they promised were either not developed yet, others were not fully functional, and those were the key features they told me about that got me to buy into their product. They took money upfont and wouldn't refund me even though what they promised they couldn't deliver. In over 10 years of being in business this is one of the worst companies I dealt with. End of they day, reputable and confident companies will provide a free trial and no contract. I highly advise to skip this company and look at others that offer a free trial and there are many companies that are month to month because their clients are happy and want to stay with them.

Advice to Others

Stay away, go with a company that offers free trial, this is a scam

Review Source: GetApp
 

Jan-Roux from Jrkfitness

April 2017

April 2017

The Online Coach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

I think the virtuagym system works great and amazing and I believe the system is well thought out and great for clients to keep track of their progress and I believe that there are some areas that can still do some work. I think if virtuagym can be combined with a service like PT distinction it will be mind blowing. But I believe the Virtuagym system has been designed for gym owners and larger scale facilities, the system is good but I would use a more specific online coaching platform.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: May 2017

May 2017

 

Hi Jan-Roux,

Thanks for the time spent to write this kind review!

We appreciate the fact that you outlined our advantages but also some feedback aimed to improve our service.

Virtuagym is currently working on expanding its targets and meet the needs of all fitness professionals. This is why we are currently implementing a push notifications system plus a new tool that, you'll see, will make your life as a coach way easier :D

So, stay tuned! And thanks again for your review.

Best regards,

Walter - CS Team

 

Torrence from Limitless Body Solutions
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great app, can use minor improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

I enjoy the app a lot, I really like the workout feature. I would love it if there was a before and after feature in the app for clients and if they were able to keep up with body metrics. The nutrition app can use some updating as well. But all in all I'm really satisfied with the app in its features.

Pros

The scheduler and booking features are great as well as the workout plans you can build. The coaching and workout builder is my favorite feature

Cons

There isn't a way for the clients to post before and after pics. The nutrition app is kind of confusing for clients, it could use a update. The workouts disappear if you don't do them on the day scheduled.

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: April 2017

April 2017

 

Hi Torrence!

Thanks for your time spent to write this review, for the kind words and the feedback! This is extremely important to carry out our work towards the right direction.

Your feedback on the post/after pics is actually legit! We would love to hear from you how you would personally build it in our system, in order to get useful inspiration.

Furthermore, we would be very interested in receiving further details about the other cons you indicated, in order to work on them straight away. Could you please do so with an email to support@virtuagym.com?

One of our team will get back to you in order to solve any inconvenience together!

Thanks again, and have a great one.

Best Regards,

Walter - Customer Success Department

 

stefany from X3FIT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Great tool for organize clients and increase your revenue

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My first month using Virtualgym, still under process of learning and working on the design membership type, I have discover a wonderful system to make your services 5 start. My "request" is would look better is the videos of the exercises doesn't look robotics. A natural look makes the people feels that the exercises are possible and real. Upgrade the food system in same app would be 100 best seller. All in 1

Pros

Organizations

Cons

Design of the play workouts

Review Source: Capterra

  Response: Virtuagym, Virtuagym

Date: April 2017

April 2017

 

Hi Stefany,

We thank you for your rating and the kind words!

We are currently working to improve our animations and make your online experience even more realistic and engaging. Therefore.. stay tuned!

If anything, please do not hesitate to get back to us.

Thanks again, and have a great one!

Best regards,

Walter - Customer Success Department