All AssetTiger Reviews

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Guillermo

1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Affordable Asset Management

User Profile

Lee

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2018

Software is amazing. Smart business strategy. Go with this tool you will not be dissapointed.

saves me money, saves me time, is easy to use. Makes me look like a professional.

PROS

The software is free, does everything we need it to do. Looks professional, allows for reporting for management. Is a real win IT wise. We switched from a few Asset management systems that were free. This one blows them out of the water. I manage the MSP operations for my company. This allows me to manage multiple sites uniquely. put notes on equipment for maintenance, check in / out equipment to individual users or locations. You can even break down the locations by rooms / area's or floors or in theory the desk that the equipment sits at. will help calculate depreciation of equipment, for tax purposes at the end of the year.

CONS

It's good. My only concern is when something is free your the product. I'm curious to know what they are skimming off of the database to sell our information. Yes i feel obligated to buy their labels for my assets, whcih isn't required. I just do it because I WANT to pay them back for this great service. Still the skeptic in me is still waiting for the gotcha.

Kyle

Defense & Space, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Far Better than other cloud systems that cost 10X

Helps us precisely track tools, equipment and assets issue to various locations and remote workers. Nag emails, reminders and reports are automated.

PROS

This is an very well designed asset database tool with an intuitive user interface. It's smartphone app is also rock solid and works way better than dragging around a barcode scanner. We started with the free version and grew into the paid version (cost covered by tag purchases). Asset tiger is light years ahead and far lower cost than the paid platform we had been using. This is the solution we had been looking for and it continues to improve with new features and capabilities.

CONS

Lacks Multi-factor authentication (MFA) feature for account security. Does not include a feature for tracking issued consumables.

Reason for choosing AssetTiger

We reviewed and evaluated various options and determined that Asset Tiger best fit our needs. It's unbelievably low cost is plus and makes it a unrivaled value.

Reasons for switching to AssetTiger

Cost and lack of features, poor tech support and stale development.

Rafshad

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2022

Its cheaper compared to competition but not upto the standard

Not good. i'll rate them 2 out of 5 as a user and as an admin.

PROS

Cost is low compared to competition. The entire software is not intuitive or user friendly and I was under the improession it was.

CONS

Customer support is very bad. No phone numbers or chats, just an email. There is no clarity on how to use the software and what its capable of. Nobody shows us demo or gives training. We had to figure it out ourself. The paid plans are very confusing, instead of 1 year subscription, they have some "points" that get debited. God knows how that thing works. So again, no clarity for customers here.

Reason for choosing AssetTiger

cost

Anish

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

This is great for inventory and asset management!

We have been able to inventory nearly everything we need to keep track of including keys. We have 5 office locations so this has been wonderful. We also check out a lot of devices to staff and Asset Tiger has made that process a breeze.

PROS

The software is super easy to set up and configure. You can use it farily easily right out of the gate.

CONS

This might be a feature that exists, but we have not figured out yet. We are not able to look for items by scanning their asset tags. We have to type the number in each time. We can only add assets by scanning the asset tags.

Reasons for switching to AssetTiger

Using a spreadsheet to track inventory was too much. We needed a system that was built to track inventory and Asset Tiger has been wonderful.

Brendan

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2020

Weak link in this software are the Asset tags

With over 5000 assets across multiple states it is essential that I print bar code Tags with custom non-consecutive numbers. This is not possible with Asset Tiger's labels.

PROS

The simple interface is awesome, easy to use, and user friendly. It does not take days or even hours to learn.

CONS

The biggest drawback is the ability to print asset tags as needed with non-consecutive numbers. After purchasing blank printable asset tags I find out that I can only print the same asset number on a sheet or a sheet of consecutive numbers. So if I have assets in a range of 50 - 75 and another 10 assets 200 - 210 I have to use two sheets of 50 tags ea. wasting 65 tags. Yes Asset Tiger can print custom numbers for you, but the turn around time is not workable. One other Con worth mentioning is the ability to customize tables is limited. Not a big draw back, and defiantly not a show stopper.

Reason for choosing AssetTiger

Simple to use interface, cost, and appeared at the time to have everything I needed.

Reasons for switching to AssetTiger

Better control on visibility of assets.

Jakob

Retail, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Quick and easy asset tool

AssetTiger has helped us manage our assets with ease.

PROS

It was easy to do the initial setup, importing assets through guided steps with templates. Support has been quick and helpful.

CONS

The GUI could be more intuitive for ease of use.

Reason for choosing AssetTiger

We chose AssetTiger because of the free <500 devices when registrering

Anthony

Real Estate, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed July 2022

Fantastic product

PROS

Have been using for over two years to keep track of the assets that are provided to my tenants in my furnished rental apartments. Realized that it's not really made for this, but it really does the trick! I can sort out a list of all the items, not only by the apartment in question, but also by the room! Would recommend highly!

CONS

For myself I did find the pricing a bit high, but that's because of the way that I'm using it. I feel that if I were using the software the way it was designed, it is definitely worth the cost.

Reasons for switching to AssetTiger

Need an inventory program that could also provide photos/thumbnails of the assets. This did that and much more!

User Profile

Frédéric

Verified reviewer

Information Technology and Services, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2020

A very powerful and flexible asset tracking SaaS solution

For any small or larger company that need to track its different categories of assets, to plan maintenance and to manage asset lifecycle and knowledge (eg keep track of purchase orders, registration plates, contracts, manuals ...)

PROS

Custom fields, customizable forms, off-the-shelf reports, asset import utility (great tool with templates, data mapping and error management), insurance management, feature activation/deactivation, powerful and easy-to-use photo and document upload linked to an asset, the mobile apps ... Well nearly everything is great basically

CONS

The captcha at login (a real nuisance - I had to install the Privacy Pass extension on Chrome to avoid it and even with this, sometimes I have to go through the captcha), no French locale, list of values (eg list of manufacturers that need to be configured in the Asset datamodel as a picklist - a seperate list of value would be neat).

Reason for choosing AssetTiger

Met all the requirements and is affordable

User Profile

Kyle

Verified reviewer

Public Policy, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great product, especially for small businesses.

PROS

Great features for the price. It's everything I need for a small business. The search functions are easy yet the search can be greatly refined. The ability to have a barcode scanner is nice, though I don't use it personally. I also love the mobile app. Most of what I do with AssetTiger I do on my tablet. It's great to be able to go to an office/location and do an audit right there.

CONS

There isn't much I don't like about this software, but if I had to choose, the left navigation pane could be setup better with quick access to most used features being more prominently shown.

User Profile

Marrek

Verified reviewer

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Easy to set up and easy to use with nice functionality

PROS

Very easy to setup users with an excel template. The app works great for new items with tags. You can scan the tag and then set it up right away on your phone when it's not already in the system.

CONS

I would like an easier way to check out and check in items. It just seems there are too many clicks to get to the check out option.

Jae

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

An Amazing Asset Management System

I have thousands of assets and this program was a lifesaver! I have recommended Asset Tiger to tons of folks in my industry and they are enjoying it as well.

PROS

Once everything is setup, it is quite easy to use. I have staff checking out/in equipment everyday so it is very nice to be able to see the history of an individual and every piece of equipment. We use their asset tags as well so it is a stellar deal.

CONS

It does take a while to discover all of the features but still not a huge con. It’s a great product.

Reason for choosing AssetTiger

Price.

S.P.

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Used it for our church inventory, great tool to use with a lot of features. Nice having it for free.

PROS

It's complete with: multiple users, multiple sites, multiple locations and multiple departments. The software offers a complete financial projection of your inventory, your TCO of your inventory and the status of every piece of equipment. What I like best is the different statuses a piece can have. Is it broken and for reparair, is it broken and thrown away, what's the cost of the repair, what's the cost in case of a new one...it all adds up in the completeness of the software. Also great is the app that's available, at least for iOS (don't know for Android). It can do almost the same as the web version. In the end what's a good part is that you can number your equipment so you can label it, maintain it and track it. As soon as you start using this it's kind of keeping it up to date and maintain it. Every time something happens to a piece you need to administrate it so your inventory is right. It's totally a great tool for a company or any NGO.

CONS

It looks like it needs the asset tags that this company offers. It's not a requirement but it probably helps tracking your inventory. One thing I noticed is that you can't remove your account in case you don't need the software anymore (for whatever reason). If so, you need to contact support and they will help you remove your account, very easy and very fast.

Baboucarr

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

I'm Glad that i bought this software

since we started using AssetTiger, we are able to keep track of company assets under one platform. it also give of an insight on how we doing with cost per assets assigned to a user.

PROS

first and foremost it easy of use is amazing. Second there are lots of tutorial videos to help you with almost any issues related to the product. Third, it's a cloud base service so no downloads/installation needed. It is also highly customizable which allow you to setup options and features tailored towards your needs.

CONS

The search function could be improved to accommodate a wide range of search criteria such as options on asset like PC mac address

Reason for choosing AssetTiger

the Free service offered to used the product to add up to 250 assets without paying a dime did it for me.

William

Utilities, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

AssetTiger is great for SMBs

We moved from Excel to AssetTiger and it has been a tremendous SaaS experience.

PROS

Easy to setup and use and has been invaluable in keeping our inventory up to date.

CONS

We have no issues with AssetTiger. It is easy to use and does exactly what we want.

Reasons for switching to AssetTiger

Excel was not doing the job

Hoey

Consumer Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed May 2022

IT asset Management

Overall, I think Asset Tiger is a very good product. We have tried finding another solution with API/Integrations but they are all much more expensive.

PROS

We manage a lot of IT resources. The mobile app with built-in barcode scanner makes checking in/out equipment very easy.

CONS

Lack of API/Integrations with other products. Most asset management tools provide a method for integrating with Service Management or other helpdesk applications. Asset tiger would be a great tool with the ability to integrate with other applications. Without, it is a good asset management tool.

Evan

Building Materials, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed July 2022

Asset Tiger Review

Overall Experience is good still learning the features and would like a "Reminder" feature for items that should be replaced or reminder on custom date fields example : "Last updated"

PROS

Easy to add custom fields and sort by those or predetermined fields allows for tracking of any asset or inventory.

CONS

Uploading is some times a hassle depending on how many custom fields you add. Picture uploading can also be a bit tricky

Reason for choosing AssetTiger

Easier to use

Martin

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

Easy to use asset management system at a very acceptable price!

PROS

We use the system to keep track of our assets in a different way than what Asset Tiger (AT) was set up for. We are in the business of selling/renting SIM cards to our customers and AT is the ideal tool to keep track of all the SIMs that are out there in the filed.

CONS

Nothing in the day-to-day use. Would have been nice to be able to make a full copy of the entire set-up of our account as we are in the process of setting up another company that requires a similar set-up.

Michael

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY