--- title: "eWorkOrders CMMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of eWorkOrders CMMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eWorkOrders CMMS is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/eworkorders-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [eWorkOrders CMMS](https://www.softwareadvice.com/cmms/eworkorders-profile/) / eWorkOrders CMMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/eworkorders-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/eworkorders-profile/alternatives/) # eWorkOrders CMMS User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 121 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 112 reviews (93%) - 4 stars: 9 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - eWorkorders walked us through every step of the way with insight garnered from experience and helped us build a solid core for growth. As our business has grown, they have offered everything we need to sustain and exceed that growth in the future. - The app has expanded the opportunity for more than just a single individual to be involved in the creation of workorders thus speeding up the recovery time of downed equipment and improving productivity in the process. - Automated workflows for work orders reduce errors and ensure efficiency, while appliance tracking enables quick troubleshooting and parts ordering. ### Most mentioned cons - Its super petty, and overly artistic....believe me, I know; but I'm just being honest. - The only issue I dislike is if a query is too big it kicks me off and I have to retry. - I wish it had an interface to our ERP software. But, our ERP software was quite old. ## eWorkOrders CMMS customer reviews Showing reviews 1-25 of 121 (page 1). ### Why we love EWorks! - Overall rating: 5/5 - Reviewer: Fran F. - Industry: Education Management - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great customer service with any questions I have!!! [sensitive content hidden] rocks! Great package to allow us to service and track work orders, and set up preventative maintenace orders / capture work done on any one asset for historical and performance measures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy for customers to use, easy for technicians to track and close work orders, reporting tools allow for building your own reports to our specs. Communicates when work order is closed back to inputter to allow for customer satisfaction. #### Cons Only issue it does not automatically update new work orders inputted. I need to refresh on the hour. I just sometimes get busy and forget! --- ### A Practical Tool for Managing Maintenance Work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered eWorkOrders CMMS has been useful for keeping our maintenance work more organized. The team was responsive and the software has made our daily workflow easier at Chilli Beans El Salvador. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software makes it easier to organize maintenance tasks and keep track of ongoing work in one place. #### Cons Certain features required some time before grasping, but on the whole, the system was not hard to handle. --- ### A Straightforward Tool for Organizing Maintenance Work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our experience with eWorkOrders CMMS has been very positive. It helped OV Ventures organize maintenance work more efficiently, and the team made the overall process straightforward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software keeps work orders and maintenance tasks well organized, and the support team is quick to help when we need assistance. #### Cons Some of the advanced features took us a little time to understand. A more guided onboarding process would make the initial setup easier. --- ### eWorkOrders is a huge help - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. eWorkOrders CMMS is easy to use. It has been very helpful in capturing all work order and equipment information in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros eWorkOrders CMMS is easy to use for everyone: residents and staff submitting requests, techs completing the work, admins setting up preventative maintenance. The mobile interface is helpful for staff responding to requests across our campus. There is a lot of flexibility to accommodate various setups and other tasks. We keep finding more ways to get our money's worth, so we consider it a good value. Customer Support is always prompt and helpful. #### Cons With system flexibility, came some complexity. We spent time reworking some things once we had more experience with the system and found there was a better way. --- ### Great CMMS Solution with Excellent Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We had a wonderful experience using eWorkOrders CMMS. The software interface is easy to operate, the company staff is responsive and supportive throughout the journey, and our process workflow has improved significantly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the ease of operation of eWorkOrders CMMS as well as the excellent support team. Thanks to eWorkOrders CMMS we manage to organize maintenance tasks properly and improve our workflow as a whole. #### Cons Getting used to the beginning setup was difficult, but the support team helped a lot in making the whole thing easier. --- ### My experience with eWorkOrders. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After 20 years of use I would say my experience was outstanding, we never had any issues that were not solved quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform was easy to work on, several key files for work orders, payroll, and inventory were used for years. #### Cons I did not have any issues with the 'eWorkOrders' system, Info Pros always maintained top performance. --- ### CMMS at its best! - Overall rating: 5/5 - Reviewer: Jeffrey C. - Industry: Facilities Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We started our business from the ground floor with no idea of our growth capabilities. eWorkorders walked us through every step of the way with insight garnered from experience and helped us build a solid core for growth. As our business has grown, they have offered everything we need to sustain and exceed that growth in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros eWorkorders knows what we need and provides unparalleled customer service with an emphasis on user feedback. Simplicity is a performance driven package! #### Cons I have no negative comments. They have performed well over my expectations. Bells and whistles are plentiful, but, core capability is their hallmark. --- ### eWorkOrder Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had put in a request for specific reports needed for our organization and the Operations Manager [sensitive content hidden] and co-worker [sensitive content hidden] were very professional and helpful in assisting with the retrieval of the information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My company has been using eWorkOrders for a while now with great success. The fact that its available in a phone app has been a game changer in our organization. The app has expanded the opportunity for more than just a single individual to be involved in the creation of workorders thus speeding up the recovery time of downed equipment and improving productivity in the process. I would highly recommend eWorkOrders to any company that wants to operate more efficiently with their maintenance management program. #### Cons Thus far, there have not been any issues with the app that I have encountered. My team and I are comfortable with the ease of operation within the app. --- ### Reliable and Efficient makes Streamlining Possible - Overall rating: 5/5 - Reviewer: Haley D. - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, eWorkOrders CMMS delivers a reliable and easy to use maintenance management solution, especially for organizations looking to streamline operations without heavy IT involvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros eWorkOrders CMMS is highly user friendly. It offers strong automation for work orders, asset tracking and preventative maintenance. #### Cons This platform has few limitations with advanced reporting and customization however the majority of what is needed is readily available. --- ### Highly recomend this system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I highly recommend this program, we have been using it for over 10 years, with young and old employees and it works great. have 2 employees, and 2 properties, it will work, have 30+ employees and 100 properties, it still works just as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and use for all ages, computer savvy or not, customizable to our needs and wants. Great reporting, you can do the work and log your house and running payroll report is very easy. #### Cons There really isn't anything I "don't " like, if there is a change I need, I just reach out to [sensitive content hidden] help me customize what I need. --- ### Eworks CMMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Support has been great. They are responsive and attentive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of creating work orders is very simple and easy for the novice user. #### Cons The extreme ability to customize can be overwhelming initially. If I had a ask it would be for more video training tools for tasks or setups that are not used daily. --- ### Solid platform as a simple CMS solution - Overall rating: 4/5 - Reviewer: Logan C. - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Their onboarding team, specifically Joe Castiglia, was phenomenal to work with. Very easy to draft information for upload into the system to speed along the implementation process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a simple platform. The other CMS systems we reviewed had extremely elaborate tools that would likely simply go unused based upon the need of our business and the skill level of the team interacting with it. Having the option for an unlimited number of users means that even our base level technicians can have ease of access to the platform without us having to review the P&L every time we have a new staff hire. This was a huge nuisance with our last platform and EWO solved for that. #### Cons Lack of custom report generation. As a person who subscribes wholeheartedly to a data driven approach, being able to manually custom make reports would be a huge improvement on the experience with EWO. However, the other tools in the system are more than adequate for operating the business and any custom reporting we may need can be done by customer service. --- ### eWorkOrders is a CMMS made to truly make your life easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Working in Higher Education Residence Life for over 15 years and using various work order systems, eWorkOrders is hands down the best system I have utilized for facilities management. For starters, the price point is amazing and, in opinion after doing months of research, unbeatable. Additionally, the onboarding process was one of the smoothest system conversions I have ever taken part in. The level of customer service we have received from the day we signed through to today is truly commendable. I couldn’t be happier with our decision to choose eWorkOrders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pros are endless: •Onboarding- Quick, easy, in-depth and tons of support. I have built out a lot of systems, but this was by far the quickest and easiest build I’ve done. We were provided with clear guidance, easy to follow training and tons of support along the way. If I ever got to a point where the system didn’t do what I wanted or needed to make changes, I was able to communicate that and get the issue resolved quickly, sometimes within hours. •User Experience- The system is built for an easy user interface. It is simple and easy to navigate for both the back-end user and our residents. This has made training our in-building staff so much simpler during high turnover periods. •Customizable- My favorite part of building out the system was how customizable things were. We operate fairly different than other facilities management teams and needed several things customized to our needs. During the build out, we were guided in the right direction, shown how to make things our own, and given best practices used by other clients that might fit our needs. In the end, we were able to create a system and workflows that work perfect for US, without having to give up any of our wants. •Customer Service- Truly impressed with the level of customer service provided. I have never submitted a request ticket for any of our systems and gotten the turnaround time and level of care, as I have with eWorkOrders. •Pricing- You can’t beat the pricing. The different levels of pricing make this system great for any size facility management team. The amount of money we saved from switching to eWorkOrders and actually getting more out of our system was so substantial I couldn’t believe that it was true. #### Cons I truly can't think of any cons to eWorkOrders. We have gotten everything we wanted out of the system, all while saving our company money. --- ### Meets our expectations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From day one, we are able to confidently rely on this product and support staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accessible customer support. Customer service provides relevant and useful knowledge. #### Cons None. There isn't one occasion that we were let down. --- ### Most Cost Effective and Easy to use CMMS on the Market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Biotechnology - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to create multiple workflows and GMP features. Extensive self administration capabilities. No Hidden costs! #### Cons Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages. --- ### Great software for maintenance - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Warehousing - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered CMMS overall performance is better than other programs. Update software is very easy and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CMMS is very easy to use and CMMS is very reliable. CMMS is easy excess with any network connection. #### Cons CMMS sometimes take time to upload with network. Sometime not uploading files and photos with network issues. --- ### I could not recommend a better PM+ than this!!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. On behave of The OPs VP, Myself, the Mangers and the Maintenance teams across 5 very different plants, thank you all for bringing our PM programs from nearly non-existent in some cases, to a full-fledged "well-oiled machine" also Special Thanks to [sensitive content hidden] for all his hard work and time spent guiding us and the Hrs spent teaching us and always giving us the right tools we need to succeed!! i could not Imagin a better group of guys to work with than these #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The System has drastically changed the way our maintenance team operates! cutting down on downtime and making sure that our teams are out in the field and focusing on the issues that really keep our plants running and minimizing breakdowns by scheduling maintenance rather than waiting around for things to break. #### Cons setting everything up takes time...but the more time you spend and the info you provide to the team and to the system allow everything to flow smoothly. --- ### E work Orders for School Cafeteria Maintenace and Asset Tracking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using the system since I took over the kitchen equipment for all our cafeterias, since 2008. When both of our equipment technicians retired in 2021 I had to learn to navigate the system (checking work orders, assigning work orders, closing out work orders, etc.) and I called E Work Order helpline a lot for guidance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is very easy for our employees to use and it is easy for us to keep track of their work orders and who is servicing the equipment. We don't use this to its full capacity, such as keeping track of payroll hours or overtime. It is only me and 2 other technicians, but it is easy to keep track of what is going on at the 69 sites that we oversee and the multiple types of equipment at the kitchen sites. Anytime I have a problem with anything, mostly reports, the customer service is great. Very friendly, very patient with my limited knowledge of computer programs and very helpful in showing me a better way to accomplish what I am looking for. #### Cons Except in the beginning, when I was trying to do things without really knowing what I was doing, I haven't had any problems. --- ### Lighten Your Load - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It saved us time and money. Just a wise business deal all around. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it organized the maintenance department without having an assistant #### Cons My staff and I never found anything lacking and were happy with the program ....we expanded and had to find a one stop shop....where it could take money, allow for signing of leases, etc. --- ### The best we have found! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how easy it is for tenants to report their problems, including pictures, and the instant notifications and work order queues that are generated. Being able to access this on my phone or computer is great! #### Cons Since this system is so fast and has such good tech support, it really makes our other software systems look bad! --- ### eWorkOrders review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is positive. I have never had any major issues and when I reach out for help someone is quick to respond and fix the issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about eWorkOrders is that it is user friendly and easy to navigate. Fixing problems is quick and easy. The team is always very responsive and helpful as well. #### Cons The only issue I dislike is if a query is too big it kicks me off and I have to retry. --- ### Eworkorders review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered We recently were asked to find a software that has the capability of our customers to create a work order request on line. Low and behold we already had it. After finding out about that, it took very little time to have it set up to our specs and was in use in very little time. That is what is so great about Eworkorders is that they have so many aspects of their software that I am still finding out new things, and that is after 10 years of using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Eworkorders for 10 years. I took quite a while back then looking at different softwares for our workorders when our other software became outdated and not very easy to use to begin with. This is when I came upon Eworkorders. After talking with their representative and looking at their formats and the east to customize it, I realized this was the software I was looking for. I haven't looked back. If for any reason I have a question or needs something added that I don't have the capability to do, they will help me in anyway. They have a fantastic team to work with. Again, the ease of using the software, the customization to my specifications and so much more is the reason I have stayed with them for so long. I hope to be one of their customers for many years to come. #### Cons I have no cons to speak about with Eworkorders. Their ease to accommodate my specific needs is awesome. --- ### Why choose eWorkOrders? It's the best one I found! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I needed a CMMS system that was simple enough to use for the hourly mechanic and production operator, but it needed to be sophisticated enough for the engineers, production supervisors all the way up to the plant manager. This product met my requirements perfectly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use. I demoed/tried three major CMMS software systems and hands down this is the best one on the market. I have been using the product since the middle of 2015. The have great customer support. Hundreds of reports to choose from and if you can't find a standard report from their list of reports, they will build a custom report for you. #### Cons None. I know that sounds crazy but I cannot find any problems with their product. I use a combination of standard reports, custom reports and lots of data manipulation once I extract the data from the data base (ex. download data in excel format, sort, pivot, graph and finish with PFD reports). --- ### It does work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service Easy to manage Different modules #### Cons Nothing It is a solid product with no issues --- ### eWorkOrder Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Great experience. Everyone at Eworks was great to work with. If I had a question, I always got assistance right away. Also, they have a help section with videos for just about everything in the software and this really assisted me with some of our setups. We went from a manual pen and paper system to this, so it was bounds and leaps forward for our company. I loved this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was almost plug and play. We spent about a month uploading all of our assets and PM procedures into the software and once the checklists and PM's were completed, we were rocking and rolling. #### Cons I wish it had an interface to our ERP software. But, our ERP software was quite old. It would have made it more likely that we would have added the purchasing module to our package. ---