--- title: "eWorkOrders CMMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of eWorkOrders CMMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eWorkOrders CMMS is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/eworkorders-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [eWorkOrders CMMS](https://www.softwareadvice.com/cmms/eworkorders-profile/) / eWorkOrders CMMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/eworkorders-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/eworkorders-profile/alternatives/) # eWorkOrders CMMS User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 115 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 106 reviews (92%) - 4 stars: 9 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The app has expanded the opportunity for more than just a single individual to be involved in the creation of workorders thus speeding up the recovery time of downed equipment and improving productivity in the process. - Automated workflows for work orders reduce errors and ensure efficiency, while appliance tracking enables quick troubleshooting and parts ordering. - During the build out, we were guided in the right direction, shown how to make things our own, and given best practices used by other clients that might fit our needs. ### Most mentioned cons - Its super petty, and overly artistic....believe me, I know; but I'm just being honest. - The only issue I dislike is if a query is too big it kicks me off and I have to retry. - I wish it had an interface to our ERP software. But, our ERP software was quite old. ## eWorkOrders CMMS customer reviews Showing reviews 1-25 of 115 (page 1). ### Eworks CMMS - Overall rating: 5/5 - Reviewer: Ben F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Support has been great. They are responsive and attentive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of creating work orders is very simple and easy for the novice user. #### Cons The extreme ability to customize can be overwhelming initially. If I had a ask it would be for more video training tools for tasks or setups that are not used daily. #### Reasons for choosing eWorkOrders CMMS IT thought that Eworks and the options could be expanded to other departments. --- ### eWorkOrders is a CMMS made to truly make your life easier - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Working in Higher Education Residence Life for over 15 years and using various work order systems, eWorkOrders is hands down the best system I have utilized for facilities management. For starters, the price point is amazing and, in opinion after doing months of research, unbeatable. Additionally, the onboarding process was one of the smoothest system conversions I have ever taken part in. The level of customer service we have received from the day we signed through to today is truly commendable. I couldn’t be happier with our decision to choose eWorkOrders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pros are endless: •Onboarding- Quick, easy, in-depth and tons of support. I have built out a lot of systems, but this was by far the quickest and easiest build I’ve done. We were provided with clear guidance, easy to follow training and tons of support along the way. If I ever got to a point where the system didn’t do what I wanted or needed to make changes, I was able to communicate that and get the issue resolved quickly, sometimes within hours. •User Experience- The system is built for an easy user interface. It is simple and easy to navigate for both the back-end user and our residents. This has made training our in-building staff so much simpler during high turnover periods. •Customizable- My favorite part of building out the system was how customizable things were. We operate fairly different than other facilities management teams and needed several things customized to our needs. During the build out, we were guided in the right direction, shown how to make things our own, and given best practices used by other clients that might fit our needs. In the end, we were able to create a system and workflows that work perfect for US, without having to give up any of our wants. •Customer Service- Truly impressed with the level of customer service provided. I have never submitted a request ticket for any of our systems and gotten the turnaround time and level of care, as I have with eWorkOrders. •Pricing- You can’t beat the pricing. The different levels of pricing make this system great for any size facility management team. The amount of money we saved from switching to eWorkOrders and actually getting more out of our system was so substantial I couldn’t believe that it was true. #### Cons I truly can't think of any cons to eWorkOrders. We have gotten everything we wanted out of the system, all while saving our company money. #### Reasons for choosing eWorkOrders CMMS Pricing, user interface, mobile capabilities, and overall customer service provided through our search process. #### Reasons for switching to eWorkOrders CMMS Pricing drove our decision to switch, but the ease of use and mobile capabilities made that decision even easier. --- ### CMMS at its best! - Overall rating: 5/5 - Reviewer: Jeffrey C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We started our business from the ground floor with no idea of our growth capabilities. eWorkorders walked us through every step of the way with insight garnered from experience and helped us build a solid core for growth. As our business has grown, they have offered everything we need to sustain and exceed that growth in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros eWorkorders knows what we need and provides unparalleled customer service with an emphasis on user feedback. Simplicity is a performance driven package! #### Cons I have no negative comments. They have performed well over my expectations. Bells and whistles are plentiful, but, core capability is their hallmark. #### Reasons for choosing eWorkOrders CMMS All the capability of the best of these without the mind numbing amount of work to get there! --- ### Solid platform as a simple CMS solution - Overall rating: 4/5 - Reviewer: Logan C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Their onboarding team, specifically Joe Castiglia, was phenomenal to work with. Very easy to draft information for upload into the system to speed along the implementation process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a simple platform. The other CMS systems we reviewed had extremely elaborate tools that would likely simply go unused based upon the need of our business and the skill level of the team interacting with it. Having the option for an unlimited number of users means that even our base level technicians can have ease of access to the platform without us having to review the P&L every time we have a new staff hire. This was a huge nuisance with our last platform and EWO solved for that. #### Cons Lack of custom report generation. As a person who subscribes wholeheartedly to a data driven approach, being able to manually custom make reports would be a huge improvement on the experience with EWO. However, the other tools in the system are more than adequate for operating the business and any custom reporting we may need can be done by customer service. #### Reasons for choosing eWorkOrders CMMS Simplicity and ease of use. Additionally, we can have an unlimited number of users without needing to change pricing. #### Reasons for switching to eWorkOrders CMMS Simply too sophisticated for our team's needs and use. --- ### Game-changer for automated maintenance – we love eWorkOrders! - Overall rating: 5/5 - Reviewer: Tyler S. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with eWorkOrders has been excellent. We’ve integrated it with our facility automation system so runtime hours, alarms, and downtime events automatically trigger work orders in eWorkOrders. It’s incredibly efficient, and has transformed how we manage preventive and corrective maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about eWorkOrders is the outstanding customer service. Also the system is genuinely easy to navigate (no steep learning curve), and setting up automation and integrating API's was a breeze. Everything feels intuitive and actually saves us time instead of creating more work. #### Cons Honestly can’t think of any cons worth mentioning. It does exactly what we need and does it well. Great product #### Reasons for choosing eWorkOrders CMMS We chose eWorkOrders over the alternatives because it was cheaper and easier to integrate live runtime hours and alarms from our facility automation system. Also it was easier to navigate the system. --- ### Highly recomend this system - Overall rating: 5/5 - Reviewer: Gary L. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I highly recommend this program, we have been using it for over 10 years, with young and old employees and it works great. have 2 employees, and 2 properties, it will work, have 30+ employees and 100 properties, it still works just as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and use for all ages, computer savvy or not, customizable to our needs and wants. Great reporting, you can do the work and log your house and running payroll report is very easy. #### Cons There really isn't anything I "don't " like, if there is a change I need, I just reach out to [sensitive content hidden] help me customize what I need. #### Reasons for choosing eWorkOrders CMMS Ease of use, cost, help in setting up the accounts. --- ### eWorkOrders has an excellent product and an excellent team! - Overall rating: 5/5 - Reviewer: Sue R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Our experience with eWorkOrders has been positive all around. It has saved us time and improved our efficiency. We've seen a noticeable uptick in tenant satisfaction ratings since implementing eWorkOrders and wouldn't think of using any other platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros eWorkOrders has significantly improved operations for us. The interface is very user-friendly and it required minimal training to get everyone up to speed. Using eWorkOrders has saved us time and money as we are more efficient in our processes. Automated workflows for work orders reduce errors and ensure efficiency, while appliance tracking enables quick troubleshooting and parts ordering. This has helped our employees manage the work orders seamlessly. The 24/7 tenant portal enhances communication, speeds up response times, and boosts tenant satisfaction, making eWorkOrders essential for our property management company. eWorkOrders has the best cyber security rating in their field and their customer support team is top notch. #### Cons We appreciate all this system has to offer and cannot think of any cons. eWorkOrders has everything we need to run our company effectively and efficiently. #### Reasons for choosing eWorkOrders CMMS We thought this was a better fit because it seemed very user friendly, the price was reasonable and we heard some negative things on issues (that were important to us) about the others we considered. --- ### Top tier maintenance management system - Overall rating: 5/5 - Reviewer: Christopher L. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Setting this system up for my institution was outsourced however the support from start to commissioning was very well taken care of by [sensitive content hidden] and the other team members. What I like most is the response time to all my inquiries. It's also worth noting that most of my inquiries were met immediately as the system was already capable and just needed to be selected or activated in the settings which was always done by the support team with a short explanation as to how and where it is located within the system. For this I can only blame myself as the 'help' section is always available. Regardless the team always seems to be very helpful. It takes a little time to get familiar with but the more functions I use, the more I found it easier and easier to management work at all our facilities. I recommend this company. Christopher Lochan Facilities Officer Bank of Saint Lucia #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Versatility of the system is great. Assest managing is very easy to edit. Print out function with attached checklist worked out great for auditing purposes at our institution. #### Cons Too many e-mails. I found it difficult to manage the e-mails which come from the system; it is however a good function. #### Reasons for choosing eWorkOrders CMMS Recommended by outsourcing contractor at the time. --- ### Great Experience! - Overall rating: 5/5 - Reviewer: Eric W. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have nothing but good things to say about eWorkOrders! It works really well for our Company ,much better than other Work Order software I have used in the past The real Hero though is [sensitive content hidden] my Trainer! [sensitive content hidden] helped me all along the way and did an outstanding job helping me understand all the functions Great experience all around! Regards, Eric #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and easy to learn! The Trainer made it really easy to learn and was very responsive if and when I had questions #### Cons Can't track Inventory unless you purchase the more expensive software package However it's easy enough to figure out from what materials you put in the Work Order #### Reasons for switching to eWorkOrders CMMS Was forced to switch because WorkWave was no longer supporting that Software and was fazing it out --- ### EWorkOrders really has saved us money! - Overall rating: 5/5 - Reviewer: Jeffrey T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at eWorkOrders has been extremely helpful and responsive throughout our set up process as well as whenever questions arise. Their data migration templates have made the process of uploading our varied equipment information very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our property has a lot of equipment and systems of varying ages. The program enables us to track and monitor the ages, repairs, warranties, and routine service of the units. This has helped us stay ahead of potential problems and reduce downtime and higher replacement costs. #### Cons Nothing so far. The program is easy to use and we are happy with the software. We really have no complaints #### Reasons for choosing eWorkOrders CMMS Ease of use, cost, customer service and reporting. The customization and Spanish options were especially helpful. --- ### Best CMMS around! - Overall rating: 5/5 - Reviewer: Bob M. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. eWorkorders will always be my go to cmms platform for my current and future positions as a facility manager. Once all the initial data is entered it is very easy to get started and use. You can use all the bells and whistles or just the basics. Its a great "do it yourself" software that is cost effective with little or no initial set up support needed. Customer service and support is great if needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros By far the best value for your money. I have used it for both large and small facilities and its a great fit for both. #### Cons Nothing comes to mind about what I like the least. The learning process on start up takes a little bit but eWorkorders customer service is always there to assist quickly. --- ### Chief Financial Officer - Overall rating: 5/5 - Reviewer: Danuta W. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For years, the eWorkOrders team [sensitive content hidden] has provided us with excellent customer service. They always go above and beyond to help us customize the software to our needs. We highly recommend eWorkOrders to anyone looking for work order software. They are the best in the industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros eWorkOrders is the best software for any maintenance service. It’s easy to use, and it works perfectly. #### Cons I don't recall anything that we wouldn't like. --- ### Essential Business Improvement - Overall rating: 5/5 - Reviewer: Starr P. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Celgene has been a customer of eWorkOrders CMMS solution for over 15 years. Our industry which develops and commercializes medicines for cancer and inflammatory disorders has very strict guidelines and regulations to follow. So the vendors that we engage with have got to be at the top of their field. Our teams are spread out throughout many locations around the world and they give eWorkOrders the highest possible rating for the easy to use, support team and their high quality CMMS software solution. Implementation throughout our many locations has been seamless. Employees love it. With the eWorkOrders Enterprise Asset Management (EAM), we can effectively manage and schedule preventive maintenance and resources without any disruption to our business operations and prolong the lifecycle of our assets. Top managers love the fact through reports and dashboards, they get real-time information on our maintenance operations. We recently began integrating our inventory application with Grainger so that we can easily manage inventory levels, costs and more through our existing system. It is a real plus that eWorkOrders is a system that grows with any size organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use by technical and non-technical personnel. Ease of configuration, personalization and customization. Straight-forward, trouble free, fast inexpensive Implementations (ie $1,500 completed in 1 week). Meets our PM and Demand Work Order needs right of Out of the Box, without the need for “add ons or consulting” Meets the diverse needs of the various department types above, not just Facilities. Immediate service from the on-call developer team for custom requests, tech support or general assistance. Less expensive than other CMMS Maintenance teams have access to historical data, manuals and other pertinent data from their phones and iPads. Unlimited number of requestors and users accounts Requestors do not need accounts. Web-based, making it easily be accessible from all devices on or offsite. Instant notifications to in-house staff and outside service providers. Advance Preventive Maintenance reminders to in-house staff and outside service providers. Several hundred standard reports, KPIs, metrics, analytics and dashboards. All customizable upon request. No coding Required to personalize or customize. How-to-Videos embedded into each module’s help section. Streamlined modules, allows for the rapid retrieval of information, to quickly accommodate and respond to customer requests. Single sign on available for staff who need to log in to their user account. Predictive maintenance technologies, such as meters. #### Cons System Not offered in foreign languages (although you can create the Work Order request page in any language) Mobile version is not available while offline (no internet/wifi/mobil access) --- ### Review of CMMS System by Connell Industries - Overall rating: 5/5 - Reviewer: John F. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Our deployment has been steady over the years and the support from the eWorkOrders staff has been unwavering to help us along. The reason is that the end user of eWorkOrders operates in a bureaucratic manner and there are times when things slow down or grind to a halt and then pickup again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The level of customer support was very good as well as the IT support when we requested custom work that needed to be done. All the personnel at eWorkOrders are very knowledgeable, responsive, and most of all pleasant to work with. #### Cons I think in my experience, that the 75 character limitation on item descriptions has been a bit problematic plus the fact you can't have items with the same description even if they are in a different stockroom or location. However there is a work around that can be used. #### Reasons for choosing eWorkOrders CMMS There were no alternative sources of supply being considered. --- ### eWorkOrders the Best Maintenance system - Overall rating: 5/5 - Reviewer: Charles S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered knowing where to purchase other assets because eWorks shows me the problem equipment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to track equipment maintenance and services #### Cons It could be easier for inputting PM schedules #### Vendor response Hi Charles, Thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear you say that eWorkOrders is the Best Maintenance System! Also, there is a way to import PM schedules from a spreadsheet and that might be easier for you. Please reach out to our tech support staff if you would like them to show how to import them. Replied March 2022 --- ### Exceptional Service - Overall rating: 5/5 - Reviewer: Holly C. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with eWorkOrders has been good because of the service that is provided. I can call [sensitive content hidden], present him with what I need and he will walk me through each step with ease. To him there is no dumb question and he communicates very clearly, even if I am unsure or don't understand. GREAT SERVICE! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How you can keep track of assets and their maintenance. #### Cons There are too many tabs here and there and in the beginning it was rough to figure out what tabs got you where you needed to go. Finding reports and doing them was a little tough as well. --- ### Central Louisiana State Hospital - Overall rating: 5/5 - Reviewer: Bethany B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great, Eworkorders meets maintenance departments needs to track/flag important work orders & preventative maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros system is easy to navigate/use, fast response from Eworkorders staff, easily write/produce work orders. #### Cons one con is Unable to mass print/edit work orders #### Reasons for choosing eWorkOrders CMMS eworkorder system worked well for facility needs. #### Vendor response Bethany, Thank you for the fabulous review. We are so pleased that we could introduce you to our Mass Edit and Mass Printing features in eWorkOrders. Your feedback is always appreciated. Replied March 2024 --- ### Reliable and Proficient - Overall rating: 5/5 - Reviewer: NAUSHA O. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ease of access, best customer services provided, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros effective maintenance of our properties and clarity and access it provides to all workers using the program. #### Cons I have not had issues at all, I do not have anything negative to say. --- ### e Work Orders - Overall rating: 5/5 - Reviewer: Jan F. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. our maintenance crew work off of e work orders and can plan their day accordingly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros this software is pretty user friendly. when i need help, it is always available. #### Cons so far nothing, my employees use it every day and enjoy how easy it is to use. #### Reasons for choosing eWorkOrders CMMS it seemed to more user friendly and it was less expensive --- ### Century Eworkorders Review - Overall rating: 5/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, it was very easy to set up and use eworkorders. #### Cons nothing, the system met and exceeded my expectations #### Reasons for switching to eWorkOrders CMMS The system did not meet our needs --- ### A great product - Overall rating: 4/5 - Reviewer: Jay B. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is a great product for a mid-sized facilities management operation. I've used it at two different organizations and have been very happy with both the product and their support. #### Cons Because of the nearly unlimited ways the database can be configured it helps to have some knowledge of what the user's expectations will be before setting up the program. Support from the developer was critical here. #### Reasons for choosing eWorkOrders CMMS Value and scalability. #### Reasons for switching to eWorkOrders CMMS Value, functionality, and ease of use. --- ### Product Review - Overall rating: 5/5 - Reviewer: William K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use and ability to add photos #### Cons I wish that the thumbnails of pictures were easier to open and larger --- ### cost effective solution. - Overall rating: 5/5 - Reviewer: Joe P. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. our experience has been great, no issues, very customizable, and customer service is beyond board #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The deployment and ease of use made the break in period very easy. It is a real cost-effective solution for budgeting purposes. #### Cons cannot make custom reports on own, needed to make a request to customer support. --- ### Non-Profit Review - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered We are very happy with the product and highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated. In addition, as the work orders are being completed, the fulfillers of the work orders can create new work orders to have items addressed that maybe they were not able to complete. The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers. #### Cons The original setup took longer than anticipated. --- ### eWorkOrders was made for us! - Overall rating: 5/5 - Reviewer: Yovanny R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered We needed to replaced a very old system, MS ACCESS if I remember correctly. The eWorkOrders system helped us achieve that and more. The ease of use for line staff to enter work orders is as good as it gets. If you are in need of a system to keep track of request (physical maintenance, information technology, etc.) this solution will really help you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Price was a top consideration, follow by ease of use. We've had the software now for more than five years and the reliability of the software has been beyond our expectations; along with the Customer Service we received. We had asked and received help from eWorkOrders to solve some of the few issues we encountered. The few problems were solved by the next business day. #### Cons The desktop interface could be updated, and some of the reports may benefit for better descriptions. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/eworkorders-profile/reviews/?page=2) --- eWorkOrders CMMS Reviews, Pros and Cons - 2026 Software Advice