All FastMaint Reviews
1-25 of 26 Reviews
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DAVID
Verified reviewer
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
very good simple to use
To show that you are in compliance and that all equipment is being mainlined correctly
PROSeasy to use and expandable ,easy to print out work orders. also easy to change any works orders simple to customize.
CONShaving not used any other software for this job i cannot compare. but may be the custom fields could be better to give you more flexibility.
Lyle
Utilities, 201-500 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2019
Easy to use software
We need a replace to get us up and running in short order and FastMaint has done that.
PROSIts easy to use, lots of tool tips. Help content is well written and useful. Has most of the features you need or want. Doesn't take a lot of time to learn the program functions. Import works well with CSV files.
CONSSearch options could be better, like those for custom fields.
Reason for choosing FastMaint
Don't like the cloud or monthly cost of other products. Like the windows interface for simplicity and ease of use.
Reasons for switching to FastMaint
Windows updates caused continuous licensing issues with their product. Poor customer support and software hasn't been updated in years.
Vendor Response
Lyle thank you very much for your positive review of FastMaint. Glad to know that you have found FastMaint very useful and easy to use with good Help content. Thanks for your suggestion to also support the search feature on user defined fields (custom fields). Will look at adding this in future.
Replied December 2019
Cane
Consumer Goods, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2022
review
in support of revitalizing company reliability program, Fast Maint is better than traditional manual management methods/tools
PROSlow cost, basic functionality, readily available
CONSreport functions too clunky, user friendliness overall
Vendor Response
Cane thank you for your feedback. Glad to know that you have found using FastMaint better than manual methods. Please could you get in touch with us to let us know where you feel we could improve in terms of the user interface and support. By the way, you may find the Web & Cloud editions offer a better more modern interface than the traditional desktop interface of the Professional edition that you currently have.
Replied October 2022
Dario
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
fastMaint User
Fast and easy to run, use and teach others.
PROSEasy to use, downloading and uploading data, stats page, well organised layout and reporting.
CONSCould be similar user interface like windows.
Reason for choosing FastMaint
Pricing, ease of use, data management, used before.
Mathew
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Simple, inexpensive, yet very productive
I give myself an attaboy for discovering this piece of software. I worked with other CMMS and they are typically overblown, over priced, difficult to set up and in the case of one... fully abandoned by the software maker.
PROSThe easy set up and on-going expandability of the database makes FastMaint a winner. Once setup, even the most technologically challenged individual can use this software with ease.
CONSI have used this software in two different era's, in two different buildings, in two different states (as in New York and PA). I am stretched to find anything to complain about but if pushed, I'd say having to print the work orders is archaic.
Reasons for switching to FastMaint
No longer supported.
Vendor Response
Mathew thank you for your feedback! Very happy to know that you have found FastMaint very easy to use and very productive. Really appreciate your buying FastMaint for a second location after your positive experience at the first location. Thank you very much for your support & encouragement.
Replied October 2022
oscar
Food Production, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2022
Good program but room for improvement
i like fastmaint, lately it has been doing some strange things. assigning work orders to people that were never or have never been assigned, printing double pms and the tasks are being doubled and adding equipment randomly. i assume its just a bug in the program, but who knows
PROSit was easy to set up fast maint and is easy to use and has many features
CONSit is time consuming when confirming PMs/work orders. if a person different than the one assigned completes the pm then it can take a lot of extra time/steps to get this done. it would be nice if i could pull up a "packet" and input time and person/persons that completed it as a collective whole as opposed to going into each work order and doing it. if it is one its not so bad but when i have to deal with 200 work orders and change time or people on 25% of them it really takes away from primary duties
Reason for choosing FastMaint
cost, as a smaller company the cost for the other programs was to much
Reasons for switching to FastMaint
i was looking for a better progam.
Vendor Response
Oscar thank you for your feedback. Glad to know that you have found FastMaint easy to use and with many features. Thanks for your suggestion to support a batch update of work order time for different technicians. Not sure if you have tried out the Fast Feedback feature in FastMaint which can speed up your work order updates. However, please do get in touch with us regards the strange things you experienced so that we can investigate further.
Replied October 2022
Kenneth
Environmental Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
I have ben using FastMaint for about 10rys and Dolike this programe
Keeping all my task on schedule, keep all vendor INFO in one place, inventory of stock parts, ability to look back on equipment maintenance records, Work order printed out daily,
CONS1.I could type in a task search and just a work order date for unplaned task (can add date that way anymore)2. would like some example . work order layouts to customize for print outs. Auto spell check.
mark
Publishing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Good entry level CMMS
Helps us manage assets, and assign Preventative Maintenance tasks
PROSEase of use and easy setup, low cost, can run on the network
CONSDoes not have all the features needed for a complete CMMS
Vendor Response
Mark thanks for your review. Glad to know that you like FastMaint and are finding it useful to manage your preventive maintenance. Please do contact us if you want to try out our next level up FastMaint Web/ Cloud editions if you want additional features.
Replied August 2019
Mick
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Excellent software, it has made a definite impact on the day to day running of my department.
Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements.
CONSGenuine 5 star software which means i am struggling to find fault with it, more user profiles as standard would be nice but we manage with 5.
Farshid
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Good CMMS Program
I have been using it for a month and have liked the features it has. The customer support is amazing, the website help tools makes life easy as well.
PROSSome very good nifty features. I have used Maximo and EAM and this definitely holds up. The "work request" feature is amazing, ability to create and edit work requests through email is very helpful.
CONSThe search features requires some work. Searching for work orders, equipment and parts can be broadened.
Vendor Response
Farshid thank you for your good review of FastMaint. Glad to know that FastMaint compares favorably with other well known CMMS programs you have used before! We will look at broadening the search features as you suggested.
Replied September 2019
Trent
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy to maintain
Super helpful tech support when needed.
PROSOn the admin side, it’s a dream to update and maintain.
CONSNothing. It does what it says, and says what it does.
Preston
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2015
FastMaint CMMS Review
Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best. It is easy to track costs on each piece of equipment, as well as downtime.
CONSReally, the only complaint I have is the number of steps it takes to print work orders. I would like to see one-click printing.
Richard
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed April 2010
Fast Maintenance
A nice easy to use package that has a host of useful features and seems to be bug free. I have looked at a few other products but Fast Maintenance seems by far to be the easiest to use and the quickest to learn. Keep up the good customer support as this is great product.
PROSVery easy to setup and install on a shared network drive. Even though I have not used the software extensively I have found it very easy to use and most features are self explanatory. Support has been good and response times for email enquiries have been short. Fast Maintenance emails out user tips on a regular basis which is a really nice feature.
CONSIt would be good if the licensing could be more flexible so that any user can login to a computer that has the software installed. Email notification of pending work orders would be a useful addition. The documentation is quite good but a few more detailed examples would be helpful.
Gordon
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2011
FastMaint for a large farm/ranch
I have roughly 40 years experience with PM. Almost 30 of these years were using computer based programs. We evaluated about 10 software packages and found FastMaint was structured very simply yet was far more powerful than we needed. In the end we will have roughly 150 pieces of equipment/facility. Some pieces of equipment will have several Tasks.
PROSConsidering the power of the software package it is very easy to use. We were able to modify several features to fit our unusual application. This allowed seasonal use of equipment, weather dependent Work Order sorting, and sorting Work Orders by skill level. In sum, we were able to adapt or customize the software for an equipment and facility maintenance program of a large sheep and cattle ranch with summer farming.
CONSWe made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.
David
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2010
FastMaint, SM Global
So far I have been able to do all I really need to do for scheduling and logging maintenance. I have not utilized personnel or purchasing management. so I can't comment on those. I'm very satisfied with what I got for the price.
PROSInexpensive, performs most tasks quickly and easily from a single interface window. Configurable HTML report format included. Support response has been very helpful and timely.
CONSLike any program, not everything works just the way you want it to. There is no mechanism for tracking changes to the configuration, such as task instructions which is not necessarily an issue unless you are in a regulated industry like ours. I had a hard time getting custom reports to look like I wanted but was ultimately satisfied.
arjay
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
azhar hospital BME-CMMS
i can easily calculate and mange time for work orders and daily task
PROSuser friendly help me most to manage my time scheduling preventive maintenance
CONSeasy to use .
Vendor Response
Arjay thank you very much for your review. Glad to know that you find FastMaint CMMS very user friendly and helpful in scheduling your preventive maintenance.
Replied December 2019
Mike
Used free trial
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
3
Reviewed September 2011
review
OK for a few dozen items of inventory, but we have hundreds!
PROSThe program does keep track of past and pending tasks/work orders well. I do like the way past due goes to red.
CONSThe process you have to go through to write up an unscheduled repair could be made easier. You should not have to basically "erase" an existing "any other maintenance" task to create a new one and get a wo number assigned. There is no trigger to automatically send pending wo's to the printer.
Vendor Response
Thank you for the feedback. Please note that this review is for a very old version of the software (the current version is 5.4). Some of the concerns have been addressed in newer versions of the product.
Replied September 2011
Preston
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
Reviewed June 2011
PM software review
I recommend this for any company looking to start a computer base PM program. It is very easy to learn and extremely affordable.
PROSEasy to setup and use and tracks all of the important information
CONSI would like to see the planned work orders for longer than two weeks. We sometimes get behind or have to wait on parts and the work order does not show on the list.
Vendor Response
Preston thank you very much for the positive feedback! I would like to mention that from version 5.4 you can see work orders on the main screen for periods that you specify, not just for a two week period. For the version you have, you can use the work order history report to see work orders for different periods.
Replied June 2011
Craig
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2009
Excellent CMMS Choice For Our Company
Five out of Five Stars
PROSOne of the easiest CMMS programs to setup and use. The ability to add photos and drawings to parts and equipment in FastMaint is a blessing. This is often a option in other CMMS packages. Reports, Work Orders and Purchase Orders are very professional in appearance and functionality. I currently have planned maintenance work scheduled out 4 months ahead and know well ahead of time what parts to have on hand and when I need to order them. No more last minute next day air orders for lost or forgotten PMs
CONSNone that I have found.
Leif
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed July 2009
Excellent!
Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring. Highly Recommended.
PROSHandles breakdowns and routine tasks. Excellent spares handling and purchase. Support fraction of parts. Supports special characters for different languages. Good cost control.
CONSLong overdue workorders don t stay on workorder list. Have to check them via the task listing.
Mark
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2011
FastMaint Professional V5.3.1
I have used some of the larger CMMS systems in the past, and have found this software package to be absolutely superb for the small to medium sized enterprise, and is a brilliant tool for getting to grips with managing machine maintenance.
PROSVery easy to install and setup for multi-users. Intuitive screens for data input. Very simple to operate and use. Superb reporting templates built in as standard.
CONSHaven't found any yet !!
Mitchell
Used free trial
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
2
Reviewed September 2011
BNTCL - E&M Department
The package is good but can be upgraded is some areas.
PROS- The software is easy to upgrade - The ability to email my PO to purchasing
CONS- The Feedback should have the ability to contain a Form to allow technicians to complete at the end of a task. - The equipment Tabs should be upgraded to allow an attached parts list or PDF file with parts listing.
John
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed August 2008
Good. For multiple user access through a browser off the shelf, it's a fairly economical.
Good. For multiple user access through a browser off the shelf, it's a fairly economical good product for tracking equipment.
PROSHas good structure & program organization.
CONSDifferent screens required to drill down & then having to back out (quit) to go back and drill down into another.
Laura
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed October 2009
FastMaint Review
I don't have recommendations since I don't use the product regularly.
PROSEasy install and user friendly
CONSA few program issues: 1. reset button 2. program hangs when exiting
alex
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
Reviewed August 2008
Very good for the buck invested.
Very good for the buck invested.
PROSEasy to use straight to the point and not too fuzzy.
CONSYou can not add DWG files to the parts.