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FastMaint CMMS software

18 reviews(4.0/5)
18 reviews(4.0/5)

FastMaint is a cloud-based maintenance management solution for manufacturing plants, utilities, commercial and industrial properties to manage assets, inventory, preventive maintenance and work orders. This computerized maintenance management system (CMMS) helps technicians to respond to unexpected breakdowns and carry out planned maintenance activities. The solution can also be installed on-premise on Microsoft Windows.

FastMaint enables maintenance managers to send email and text alerts about new work orders to maintenance staff. Pictures and links can also be attached to the work orders to ensure technicians have access to the required information. The solution allows users to schedule maintenance based on different factors such as dates, meter readings and conditions. This can also be adjusted to account for days off.

FastMaint lets users import/export tasks, create purchase orders, scan barcodes, create custom fields for work orders, generate reports and create task templates. Services are offered on per user per month basis. Support is available via email, video tutorials and through a searchable knowledge base.

Supported Operating System(s):
Windows 7 , Web browser (OS agnostic) , Windows 8 , Windows 10

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18 Reviews of FastMaint CMMS

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  • Trent from Key Texhnology

    Number of employees: 501-1,000 employees

    July 2018

    Easy to maintain

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Super helpful tech support when needed.

    Pros

    On the admin side, it’s a dream to update and maintain.

    Cons

    Nothing. It does what it says, and says what it does.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mick from Siddall & Hilton Products Ltd

    February 2018

    Excellent software, it has made a definite impact on the day to day running of my department.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Accessibility is fantastic, the ability to get to parts via equipment etc. makes life so much easier, its very flexible and can be moulded to suit specific requirements.

    Cons

    Genuine 5 star software which means i am struggling to find fault with it, more user profiles as standard would be nice but we manage with 5.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • DAVID from Meatsnacks Group

    Number of employees: 51-200 employees

    February 2018

    very good simple to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    To show that you are in compliance and that all equipment is being mainlined correctly

    Pros

    easy to use and expandable ,easy to print out work orders.
    also easy to change any works orders
    simple to customize.

    Cons

    having not used any other software for this job i cannot compare.
    but may be the custom fields could be better to give you more flexibility.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kenneth from City of Westfield Water Recovert Div.

    Number of employees: 11-50 employees

    February 2018

    I have ben using FastMaint for about 10rys and Dolike this programe

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Keeping all my task on schedule, keep all vendor INFO in one place, inventory of stock parts, ability to look back on equipment maintenance records, Work order printed out daily,

    Cons

    1.I could type in a task search and just a work order date for unplaned task (can add date that way anymore)2. would like some example . work order layouts to customize for print outs. Auto spell check.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Preston from IDX Louisville

    Specialty: Manufacturing

    February 2015

    FastMaint CMMS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Having used FastMaint for several years now, I have found that the software works great, and the reports generated are what I like the best. It is easy to track costs on each piece of equipment, as well as downtime.

    Cons

    Really, the only complaint I have is the number of steps it takes to print work orders. I would like to see one-click printing.

  • Mike from Absolutaire

    September 2011

    review

    Ease-of-use
    Quality
    Support

    OK for a few dozen items of inventory, but we have hundreds!

    Pros

    The program does keep track of past and pending tasks/work orders well. I do like the way past due goes to red.

    Cons

    The process you have to go through to write up an unscheduled repair could be made easier. You should not have to basically "erase" an existing "any other maintenance" task to create a new one and get a wo number assigned. There is no trigger to automatically send pending wo's to the printer.

    Review Source: Capterra

    Response: SMGlobal, SMGlobal Inc.

    September 2011

    Thank you for the feedback. Please note that this review is for a very old version of the software (the current version is 5.4). Some of the concerns have been addressed in newer versions of the product.

  • Mitchell from Barbados National Terminal Company Limited

    September 2011

    BNTCL - E&M Department

    Ease-of-use
    Quality
    Support

    The package is good but can be upgraded is some areas.

    Pros

    - The software is easy to upgrade
    - The ability to email my PO to purchasing

    Cons

    - The Feedback should have the ability to contain a Form to allow technicians to complete at the end of a task.
    - The equipment Tabs should be upgraded to allow an attached parts list or PDF file with parts listing.

    Review Source: Capterra

  • Carlos from Interstate Shredding LLC

    August 2011

    software

    Ease-of-use
    Quality
    Support

    Would definetly recommend

    Pros

    Easy to use lots of features

    Cons

    none that I have found yet

    Review Source: Capterra

  • Preston from Idx Louisville

    June 2011

    PM software review

    Ease-of-use
    Quality
    Support

    I recommend this for any company looking to start a computer base PM program. It is very easy to learn and extremely affordable.

    Pros

    Easy to setup and use and tracks all of the important information

    Cons

    I would like to see the planned work orders for longer than two weeks. We sometimes get behind or have to wait on parts and the work order does not show on the list.

    Review Source: Capterra

    Response: SMGlobal, SMGlobal Inc.

    June 2011

    Preston thank you very much for the positive feedback! I would like to mention that from version 5.4 you can see work orders on the main screen for periods that you specify, not just for a two week period. For the version you have, you can use the work order history report to see work orders for different periods.

  • Gordon from Haycreek Ranch

    June 2011

    FastMaint for a large farm/ranch

    Ease-of-use
    Quality
    Support

    I have roughly 40 years experience with PM. Almost 30 of these years were using computer based programs. We evaluated about 10 software packages and found FastMaint was structured very simply yet was far more powerful than we needed. In the end we will have roughly 150 pieces of equipment/facility. Some pieces of equipment will have several Tasks.

    Pros

    Considering the power of the software package it is very easy to use. We were able to modify several features to fit our unusual application. This allowed seasonal use of equipment, weather dependent Work Order sorting, and sorting Work Orders by skill level. In sum, we were able to adapt or customize the software for an equipment and facility maintenance program of a large sheep and cattle ranch with summer farming.

    Cons

    We made several errors that were not covered by the documentation and the Import/Export feature seemed too complex.

    Review Source: Capterra

  • Mark from Rieke Packaging Systems Ltd

    January 2011

    FastMaint Professional V5.3.1

    Ease-of-use
    Quality
    Support

    I have used some of the larger CMMS systems in the past, and have found this software package to be absolutely superb for the small to medium sized enterprise, and is a brilliant tool for getting to grips with managing machine maintenance.

    Pros

    Very easy to install and setup for multi-users.

    Intuitive screens for data input.

    Very simple to operate and use.

    Superb reporting templates built in as standard.

    Cons

    Haven't found any yet !!

    Review Source: Capterra

  • Richard from Adelaide University, Plant Accelerator

    April 2010

    Fast Maintenance

    Ease-of-use
    Quality
    Support

    A nice easy to use package that has a host of useful features and seems to be bug free. I have looked at a few other products but Fast Maintenance seems by far to be the easiest to use and the quickest to learn. Keep up the good customer support as this is great product.

    Pros

    Very easy to setup and install on a shared network drive. Even though I have not used the software extensively I have found it very easy to use and most features are self explanatory. Support has been good and response times for email enquiries have been short.
    Fast Maintenance emails out user tips on a regular basis which is a really nice feature.

    Cons

    It would be good if the licensing could be more flexible so that any user can login to a computer that has the software installed.
    Email notification of pending work orders would be a useful addition.
    The documentation is quite good but a few more detailed examples would be helpful.

    Review Source: Capterra

  • David from On-X LTI

    March 2010

    FastMaint, SM Global

    Ease-of-use
    Quality
    Support

    So far I have been able to do all I really need to do for scheduling and logging maintenance. I have not utilized personnel or purchasing management. so I can't comment on those. I'm very satisfied with what I got for the price.

    Pros

    Inexpensive, performs most tasks quickly and easily from a single interface window. Configurable HTML report format included. Support response has been very helpful and timely.

    Cons

    Like any program, not everything works just the way you want it to. There is no mechanism for tracking changes to the configuration, such as task instructions which is not necessarily an issue unless you are in a regulated industry like ours. I had a hard time getting custom reports to look like I wanted but was ultimately satisfied.

    Review Source: Capterra

  • Laura from Ortho Molecular Products, Inc

    October 2009

    FastMaint Review

    Ease-of-use
    Quality
    Support

    I don't have recommendations since I don't use the product regularly.

    Pros

    Easy install and user friendly

    Cons

    A few program issues:
    1. reset button
    2. program hangs when exiting

    Review Source: Capterra

  • Leif from Coral Plaza Apart Hotel

    July 2009

    Excellent!

    Ease-of-use
    Quality
    Support

    Fullfill all needs to effectively run a maintenance program with a lot of breakdowns and routine tasks. It also is a good tool for controlling your spare parts stock and cost monitoring. Highly Recommended.

    Pros

    Handles breakdowns and routine tasks.
    Excellent spares handling and purchase.
    Support fraction of parts.
    Supports special characters for different languages.
    Good cost control.

    Cons

    Long overdue workorders don¿¿t stay on workorder list. Have to check them via the task listing.

    Review Source: Capterra

  • Craig from Middletown Industrial, Inc.

    July 2009

    Excellent CMMS Choice For Our Company

    Ease-of-use
    Quality
    Support

    Five out of Five Stars

    Pros

    One of the easiest CMMS programs to setup and use. The ability to add photos and drawings to parts and equipment in FastMaint is a blessing. This is often a option in other CMMS packages. Reports, Work Orders and Purchase Orders are very professional in appearance and functionality.

    I currently have planned maintenance work scheduled out 4 months ahead and know well ahead of time what parts to have on hand and when I need to order them. No more last minute next day air orders for lost or forgotten PMs

    Cons

    None that I have found.

    Review Source: Capterra

  • John from Ocean Fisheries Ltd

    August 2008

    Good. For multiple user access through a browser off the shelf, it's a fairly economical.

    Ease-of-use
    Quality
    Support

    Good. For multiple user access through a browser off the shelf, it's a fairly economical good product for tracking equipment.

    Pros

    Has good structure & program organization.

    Cons

    Different screens required to drill down & then having to back out (quit) to go back and drill down into another.

    Review Source: Capterra

  • alex from home

    August 2008

    Very good for the buck invested.

    Ease-of-use
    Quality
    Support

    Very good for the buck invested.

    Pros

    Easy to use straight to the point and not too fuzzy.

    Cons

    You can not add DWG files to the parts.

    Review Source: Capterra
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