--- title: "FMX Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FMX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FMX is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/fmx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) / FMX Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fmx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fmx-profile/alternatives/) # FMX User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 454 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 344 reviews (76%) - 4 stars: 103 reviews (23%) - 3 stars: 7 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I especially like the visibility it provides into workflows, assignments, approvals, and request status, which improves communication, accountability, and overall efficiency. - What I like most about FMX is having work orders, planned maintenance, equipment information, and documentation organized in one central system. - The system provides useful tools for managing maintenance, projects, inventory, and purchasing workflows. ### Most mentioned cons - The calendar is not easy to filter when you need to see what events are reserved on what days. - They have not fixed the glitches when using schedule requests with auto-generated workorders. - I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. ## FMX customer reviews Showing reviews 1-25 of 454 (page 1). ### Great customer assistance. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped organize over the years but everyone in my district would prefer a system that communicates two ways. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Customer Support, and time I do have an issue they are responsive even if they are not able to help. #### Cons The system does not communicate two ways with other calendars, so a internal request is put on google it does not transfer or conflict on FMX. #### Vendor response Thank you for the review, Melissa! We’re glad our support team has been responsive whenever you’ve needed them. We’ve also shared your feedback with our product team for consideration. Replied October 2026 --- ### FMX Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience is very positive. Comparing FMX with previous maintenance management and facilities software, there are plenty of features that I didn't know I needed until I started using FMX. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the customization and the user friendliness of the FMX website. I also really like the maintenance requests workflow. The customer support is top notch as well. #### Cons The phone application is in need of a complete overhaul. There is no sorting feature on the app and when managing 300+ buildings and 6000 pieces of equipment it is not user friendly. #### Vendor response Thank you for the review, Sam! We’re glad the customization, maintenance workflows, and support have made such a positive difference, especially at the scale you’re managing. We hear your mobile app feedback, and we’ve shared it with our product team. Replied October 2026 --- ### Greensville County Schools - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied with FMX. It is fairly simple to use for most people. It easy to manage. Once I get asset management up and running it will be even better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to assign multiple people to the same work order. Being able to communicate within the app is also very helpful. #### Cons There is really not much that I don't like about FMX. Most issues are user issues, like the person putting in the work order is no specific enough. It would be helpful if work orders that were put on hold could be moved into another tab and then moved back when the hold was removed. #### Vendor response Thank you, Jerry! We’re glad multi-assignee work orders and in-app communication are helping your team stay coordinated. We’ve also shared your idea about on-hold work orders with our product team. Replied October 2026 --- ### Great System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience and had no issues. Support has been great if there was a question and just a 10 out of 10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and loved how there is basically no major training that has to be done. Everyone caught on great. #### Cons I don't have any complaints about FMX. Would like to get our bus maintenance on it eventrually, but not sure if that will go over well with the mechanics. #### Vendor response Thank you for the review, Beverlee! We’re so glad FMX was easy for everyone to pick up with little training and that support has been there when you had questions. We are honored to work with you! Replied October 2026 --- ### Great program - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FMX has be a great tool and customer service is very helpful and friendly. My experience has be nothing but positive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly and is very easy to create and track work orders It has been great for tracking inventory and equipment #### Cons Need to be able to create custom reports. There should also be a feature automatically let you know that an invoice is due or past-due #### Vendor response Thank you for the kind words, Allison! We’re glad FMX has made work orders, inventory, and equipment easy to track, and that our support team has been helpful. We’ve also shared your feedback on custom reports and invoice alerts with our product team for consideration. Replied October 2026 --- ### Director of Campus Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with FMX. They are extremely responsive and supportive. They are willing to assist with any challenges or ideas you may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service is excellent and the modules are customizable. The system is user friendly and easy to navigate. #### Cons Nothing. The product and service is top notch. I can’t think of anything I dislike. There are some improvements I’d like to see in the future and I was able to share them for consideration. #### Vendor response Thank you, Tai! We’re thrilled the customizability, ease of use, and our support team have made your experience a good one. We’re also glad you’ve been able to share your ideas for the future. Thanks for being a great partner! Replied October 2026 --- ### Upgrading through simplification - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we are happy with switching to FMX, we have since added more modules across other departments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The overall platform is very flexible and easy to work with. Admins, technicians and the end users can easily use FMX without extensive amounts of training. We created a 1 page guide for most users that we would send via email with the link to the website. That was typically enough to get them logged in and create requests without further assistance. Our last work order system was not as easy to use or straight forward. Overall as the Admin for my district I find FMX to make my processes much easier and faster to complete on a daily basis. #### Cons sometimes the load times on FMX webpages take a bit of time. I have yet to figure out if it is a bandwidth problem on my end or the FMX side. #### Vendor response Thank you, Nicholas! We love that FMX has been easy enough that a one-page guide gets your users up and running, and that you’ve expanded across other departments. Thanks for being great partner! Replied October 2026 --- ### Happy with FMX - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Banking - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like the ability to have individual employees submitting work requests which allows accurate tracking and communication on progress and costs. The utility module and the ability for AI to read the bills which reduces data entry for me is huge and allows me to track and run cost reports with ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and ability to track open work requests, preventative maintenance, asset management, utility tracking and planning requests. #### Cons The cost has become higher than when I originally started using FMX in the school system. I would like to have the ability to have some managers close out work orders without paying the administration cots per manager. It really doesn't make any sense why we're limited to five. Their work does not add to the FMX support workload. #### Vendor response Thank you, Richard! We’re glad FMX is helping you track everything from work requests to utilities, and that the AI bill reading is saving you real data-entry time. We've also shared your feedback with our product team for consideration. Replied October 2026 --- ### A Facilties Must - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Program overall is great, but think there are many tweaks that should be made to help utilize there product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Constantly, improving their services. The team in general is sold on their own product so they don't have to "sell" it. #### Cons Catch and release aspect is annoying. The person who sold the program should stay more involved. The AI portion is not of any use and should be remodeled. #### Vendor response Thank you for the review, Dan! We’re glad you’ve seen us continually improving and that our team’s belief in the product comes through. We're honored to work with you! Replied October 2026 --- ### A Positive Review with one MAJOR Request - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm very pleased with FMX. It offers the best, overall experience with the capability to do multiple types of tracking and planning. The contacts at FMX have always been helpful and quick to respond. The requester side of FMX is also user friendly as many fellow employees who are not tech savvy have been able to quickly learn and utilize the system. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of creating WOs, PMs, adding equipment and locations. Customization of notifications is helpful so my inbox is not inundated. The addition and updates of IRIS recently has been helpful in navigating new work flows within the system. #### Cons The inability to set up auto assigning of work in an on-call rotation setting. There is a need to have a way to assign afterhours work automatically to the person who is on call. On-call rotates weekly, and to have a system that knows who to assign the work to according to the on-call schedule would streamline this current labor-intensive task. Manager/supervisor currently has to monitor email for notifications during afterhours and assign the WO to the appropriate person, which means these individuals are never fully "off the clock." #### Vendor response Thank you for the detailed review, Nathan! We’re thrilled the ease of creating work orders, notification controls, and recent Iris updates are working well for you. We’ve also shared your feedback on auto-assigning afterhours work with our product team! Replied October 2026 --- ### Mostly Satisfied - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. #### Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. --- ### FMX is great - Overall rating: 5/5 - Reviewer: Nathan Patrick T. - Industry: Education Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great software and their team and customer service is fantastic. I've used FMX across two different organizations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great, robust software that has great ticketing, calendar, resource management, mapping, and preventative maintenance features. #### Cons I wish it had a simple To-Do list feature for facility managers that can include items too small for tickets. #### Vendor response Nathan, thank you for the review, and for bringing FMX with you across two organizations! We're thrilled the platform is covering so much ground for you and that our team has made the experience a good one. We're grateful to have you as a longtime FMX user! Replied September 2026 --- ### FMX brings productivity to a higher level!! - Overall rating: 5/5 - Reviewer: Brandi S. - Industry: Education Management - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to be completely paperless as well as the ability to see work order status at a glance and assign them. #### Cons I feel that the reporting options could be a little more user friendly and easier to customize the data you want. --- ### FMX is the way to go! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very user-friendly very customizable in depth details love it no other program out there is comparable for the price highly recommend recommended #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very user-friendly very easy to navigate reporting is very detailed very customizable to your preferences haven’t had any issues great program highly recommend to any school district #### Cons Open multiple tabs instead of using the same one. I would much rather it just use the same tab instead of opening up multiples. #### Vendor response Thank you for the kind words, Joseph! We're so glad FMX has been a smooth, flexible fit for your district and that it's delivering the detail you need without the headaches. We appreciate you trusting FMX! Replied September 2026 --- ### FMX has changed my job for the better - Overall rating: 5/5 - Reviewer: Mike M. - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning! #### Cons They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated. --- ### Great overall product for multiple departments - Overall rating: 5/5 - Reviewer: Angela K. - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well. #### Cons More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great. --- ### Director of Building Operations - Overall rating: 5/5 - Reviewer: Patrick C. - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules. #### Cons We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add. --- ### A Strong Central System for Managing Maintenance and Lab Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with FMX has been positive. We use it to manage work requests, planned maintenance, equipment, and day-to-day lab support. It has helped us move away from relying on emails, verbal requests, and separate tracking methods. The system is most effective when everyone uses it consistently and provides complete updates. There has been a learning curve, but FMX has given us a stronger and more organized process for managing our work, documenting results, and planning ahead. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about FMX is having work orders, planned maintenance, equipment information, and documentation organized in one central system. It helps our team prioritize requests, assign responsibilities, track progress, and maintain a record of completed work. FMX has improved accountability and gives me a clearer picture of what is happening across our labs and learning spaces. #### Cons Some features are not immediately intuitive, especially when setting up reports, managing notifications, or locating specific information. It can take time for new users to become comfortable with the system and consistently document their work correctly. I would also like to see more flexibility in reporting and easier ways to view overdue work, staff workloads, and planned maintenance progress from one dashboard. #### Vendor response Thank you for the thoughtful review! We're glad FMX has helped your team leave behind scattered emails and manual tracking, and that having everything in one system is giving you better accountability and a clearer view across your labs and learning spaces. We also hear your feedback, and have shared it with our product team for consideration. We appreciate you partnering with FMX! Replied September 2026 --- ### A Positive and Collaborative Experience with FMX - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with FMX has been very positive. The system provides useful tools for managing maintenance, projects, inventory, and purchasing workflows. Most importantly, the FMX team has been friendly, supportive, responsive, and willing to work with us to improve the system based on our organization’s needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about FMX is the team I work with. They are super friendly, supportive, responsive, and always willing to help. This makes working with FMX a very positive and collaborative experience. I especially like the visibility it provides into workflows, assignments, approvals, and request status, which improves communication, accountability, and overall efficiency. #### Cons What I liked least about FMX is complex and require additional configuration or troubleshooting to meet our organization’s specific needs. However, the FMX team has been responsive and helpful in addressing these challenges. #### Vendor response Thank you for the wonderful review, Abera! It means so much to hear that working with FMX has been a positive, collaborative experience, and that increased visibility is improving communication and accountability for you. We're grateful to partner with you! Replied August 2026 --- ### Great workflow software - FMX - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FMX is a great resource for tracking requests for time management, scheduling events or classes, creating an overall ease for both user and administrators. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of the user interface, design of the user requests can be tailored to your department, wonderful reporting mechanisms, quick responses from customer support, ability to learn all the aspects of FMX giving you a value for your money. #### Cons I need to train more on the additional aspects of FMX. There seems to be some areas we are not functionally using, which I would like to explore #### Vendor response Thank you for the review, Cindy! It's wonderful to hear that FMX is proving its worth for your team, from the configurable request forms to the reporting tools and the support you've received along the way. We're grateful to partner with you! Replied September 2026 --- ### FMX is a powerful tool. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use organization user friendly mobile access scheduling ticket tracking reporting #### Cons Uploading data can be cumbersome, however the FMX customer service team is extremely helpful. --- ### Perfect for K-12 Public Schools - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal. #### Cons There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals. --- ### Good Job FMX! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets! #### Cons The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission. --- ### FMX is complex, but very beneficial - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a helpful tool for organizing and submitting requests to different departments to accomplish what needs to be accomplished. It is also helpful to have the information available to be referenced back to as needed for both parties. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like how customizable FMX is. We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need. #### Cons It can be a bit overwhelming at first, depending on how your company uses the software. I had to have separate training for each of the 4 departments to learn how each one wants you to use FMX for their needs. It can be a lot to keep straight, at first at least. --- ### Great Easy to Use CMMS! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Wine and Spirits - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature) #### Cons We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet. ---