---
title: "FMX Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of FMX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FMX is a good fit for you!"
source_url: "https://www.softwareadvice.com/cmms/fmx-profile/reviews/"
page_type: "reviews"
language: "en"
---

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FMX Reviews

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# FMX User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 441

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.9/5
- Value for money: 4.7/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 338 reviews (77%)
- 4 stars: 97 reviews (22%)
- 3 stars: 6 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The fact that it works for multiple departments within our organization creates a value that we didn't have before.
- We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need.
- FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting.

### Most mentioned cons

- The calendar is not easy to filter when you need to see what events are reserved on what days.
- They have not fixed the glitches when using schedule requests with auto-generated workorders.
- I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change.

## FMX customer reviews

Showing reviews 1-25 of 441 (page 1).

### Mostly Satisfied

- Overall rating: 4/5
- Reviewer: Chad N.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too.

#### Cons

I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea.

#### Reasons for switching to FMX

Not in the position then, so i'm not sure

---

### FMX is great

- Overall rating: 5/5
- Reviewer: Nathan T.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's a great software and their team and customer service is fantastic. I've used FMX across two different organizations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great, robust software that has great ticketing, calendar, resource management, mapping, and preventative maintenance features.

#### Cons

I wish it had a simple To-Do list feature for facility managers that can include items too small for tickets.

#### Reasons for switching to FMX

We didn't like Solar Winds and FMX was more robust.

#### Vendor response

Nathan, thank you for the review, and for bringing FMX with you across two organizations! We're thrilled the platform is covering so much ground for you and that our team has made the experience a good one. We're grateful to have you as a longtime FMX user!

Replied September 2026

---

### FMX brings productivity to a higher level!!

- Overall rating: 5/5
- Reviewer: Brandi S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ability to be completely paperless as well as the ability to see work order status at a glance and assign them.

#### Cons

I feel that the reporting options could be a little more user friendly and easier to customize the data you want.

#### Reasons for choosing FMX

Seemed the most bang for the buck and had all the features we were looking for.

#### Reasons for switching to FMX

Wanted to be able to go paperless and mobil. To come into the digital age.

---

### FMX is the way to go!

- Overall rating: 5/5
- Reviewer: Joseph R.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very user-friendly very customizable in depth details love it no other program out there is comparable for the price highly recommend recommended

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Very user-friendly very easy to navigate reporting is very detailed very customizable to your preferences haven’t had any issues great program highly recommend to any school district

#### Cons

Open multiple tabs instead of using the same one. I would much rather it just use the same tab instead of opening up multiples.

#### Reasons for switching to FMX

Old and outdated. The cost went up tremendously.

#### Vendor response

Thank you for the kind words, Joseph! We're so glad FMX has been a smooth, flexible fit for your district and that it's delivering the detail you need without the headaches. We appreciate you trusting FMX!

Replied September 2026

---

### FMX has changed my job for the better

- Overall rating: 5/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning!

#### Cons

They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated.

#### Reasons for choosing FMX

Diversity of options available far out-weighed the others.

#### Reasons for switching to FMX

Better value and overall better product than School Dude.

---

### Great overall product for multiple departments

- Overall rating: 5/5
- Reviewer: Angela K.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well.

#### Cons

More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great.

#### Reasons for switching to FMX

Cost of the product was high- with school funding taking a hit, we needed a more affordable option.

---

### Director of Building Operations

- Overall rating: 5/5
- Reviewer: Patrick C.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules.

#### Cons

We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add.

#### Reasons for switching to FMX

Frustrating user interface and average customer support.

---

### A Strong Central System for Managing Maintenance and Lab Operations

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with FMX has been positive. We use it to manage work requests, planned maintenance, equipment, and day-to-day lab support. It has helped us move away from relying on emails, verbal requests, and separate tracking methods. The system is most effective when everyone uses it consistently and provides complete updates. There has been a learning curve, but FMX has given us a stronger and more organized process for managing our work, documenting results, and planning ahead.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

What I like most about FMX is having work orders, planned maintenance, equipment information, and documentation organized in one central system. It helps our team prioritize requests, assign responsibilities, track progress, and maintain a record of completed work. FMX has improved accountability and gives me a clearer picture of what is happening across our labs and learning spaces.

#### Cons

Some features are not immediately intuitive, especially when setting up reports, managing notifications, or locating specific information. It can take time for new users to become comfortable with the system and consistently document their work correctly. I would also like to see more flexibility in reporting and easier ways to view overdue work, staff workloads, and planned maintenance progress from one dashboard.

#### Vendor response

Thank you for the thoughtful review! We're glad FMX has helped your team leave behind scattered emails and manual tracking, and that having everything in one system is giving you better accountability and a clearer view across your labs and learning spaces. We also hear your feedback, and have shared it with our product team for consideration. We appreciate you partnering with FMX!

Replied September 2026

---

### A Positive and Collaborative Experience with FMX

- Overall rating: 5/5
- Reviewer: Abera M.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with FMX has been very positive. The system provides useful tools for managing maintenance, projects, inventory, and purchasing workflows. Most importantly, the FMX team has been friendly, supportive, responsive, and willing to work with us to improve the system based on our organization’s needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about FMX is the team I work with. They are super friendly, supportive, responsive, and always willing to help. This makes working with FMX a very positive and collaborative experience. I especially like the visibility it provides into workflows, assignments, approvals, and request status, which improves communication, accountability, and overall efficiency.

#### Cons

What I liked least about FMX is complex and require additional configuration or troubleshooting to meet our organization’s specific needs. However, the FMX team has been responsive and helpful in addressing these challenges.

#### Vendor response

Thank you for the wonderful review, Abera! It means so much to hear that working with FMX has been a positive, collaborative experience, and that increased visibility is improving communication and accountability for you. We're grateful to partner with you!

Replied August 2026

---

### Great workflow software - FMX

- Overall rating: 5/5
- Reviewer: Cindy C.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FMX is a great resource for tracking requests for time management, scheduling events or classes, creating an overall ease for both user and administrators.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the ease of the user interface, design of the user requests can be tailored to your department, wonderful reporting mechanisms, quick responses from customer support, ability to learn all the aspects of FMX giving you a value for your money.

#### Cons

I need to train more on the additional aspects of FMX. There seems to be some areas we are not functionally using, which I would like to explore

#### Vendor response

Thank you for the review, Cindy! It's wonderful to hear that FMX is proving its worth for your team, from the configurable request forms to the reporting tools and the support you've received along the way. We're grateful to partner with you!

Replied September 2026

---

### FMX is a powerful tool.

- Overall rating: 5/5
- Reviewer: Travis M.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use organization user friendly mobile access scheduling ticket tracking reporting

#### Cons

Uploading data can be cumbersome, however the FMX customer service team is extremely helpful.

#### Reasons for switching to FMX

Our old system could not track and report things such as inventory, equipment, labor and productivity as easily and accurately as FMX.

---

### Perfect for K-12 Public Schools

- Overall rating: 5/5
- Reviewer: Fred H.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.

#### Cons

There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.

#### Reasons for choosing FMX

FMX fit our needs perfectly without the need to use other systems to accommodate our various departments. Technology, Transportation, Maintenance, Grounds, Facilities, and Athletics can make great use of this product. Our end users appreciate having only one login portal for all of these systems, and they only have to learn one application to get the assistance they need.

#### Reasons for switching to FMX

The "Sign In With Google" option was huge, and also the ability to accomodate the multiple departments within a K12 school district with tailored functionality for each department was critical.

---

### Good Job FMX!

- Overall rating: 5/5
- Reviewer: Michael F.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets!

#### Cons

The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission.

---

### FMX is complex, but very beneficial

- Overall rating: 5/5
- Reviewer: Tommy A.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been a helpful tool for organizing and submitting requests to different departments to accomplish what needs to be accomplished. It is also helpful to have the information available to be referenced back to as needed for both parties.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I like how customizable FMX is. We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need.

#### Cons

It can be a bit overwhelming at first, depending on how your company uses the software. I had to have separate training for each of the 4 departments to learn how each one wants you to use FMX for their needs. It can be a lot to keep straight, at first at least.

---

### Great Easy to Use CMMS!

- Overall rating: 5/5
- Reviewer: Gabe S.
- Verified reviewer: Yes
- Industry: Wine and Spirits
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature)

#### Cons

We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet.

#### Reasons for switching to FMX

Our old software was severely out of date.

---

### Simple Yet Complete - Work order Management Software

- Overall rating: 5/5
- Reviewer: Mark P.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We love this software. It has been a critical piece of our success and a great selling point with prospective clients

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and ability to customize. FMX team is also great to work with.

#### Cons

Dashboards are sometimes confusing and difficult to customize.

#### Reasons for choosing FMX

Price, user friendly, customizable, great team at FMX.

---

### FMX is my daily application to manage my work efficiently

- Overall rating: 5/5
- Reviewer: Calvin C.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is helping the church facility deferred maintenance to be kept at a minimum while also having a system for the future personnel to know the condition and account for those assets.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I value the ability to have a database of the assets that we can manage as I maintain the equipment and facility so it doesn't become a hindrance to our congregation. The system keeps me on top of maintenance needs as they come up and the ability to tackle the preventative service of those also.

#### Cons

I don't use the calendaring module because of the larger picture of church software out there that is cleaner in its look. It is not a quick process to get a facility fully imported in a short amount of time but if done little by little it can be done. When a question comes up on a system process I have a hard time verbalizing it so look more to the written updates to educate myself.

---

### FMX is ideal for multi-site property and facility management

- Overall rating: 5/5
- Reviewer: Karl G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate.

#### Cons

The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users.

#### Reasons for choosing FMX

Ease of use, cost and simplicity of implementation.

---

### Versatile Ticketing System

- Overall rating: 5/5
- Reviewer: Gretchen R.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great, [sensitive content hidden] has been a great source of knowledge. She is always available when we need her.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very customizable, lots of options to customize forms & settings. FMX works with us to make sure the software meets our needs

#### Cons

Reporting dashboard isn't easily customizable, it's slow and often crashes. Wish we had better visibility on our KPIs.

---

### The essential tool for me...

- Overall rating: 5/5
- Reviewer: Robyn D.
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I manage facilities use/rental/internal scheduling for the 12 buildings in our public school district. Without FMX this would be a much more difficult task. I love that I can have a visual calendar of the entire district and "dummy it down" to just the exact information that I am looking for by using the filters. Being able to reference an event by a specific event number is essential and the online payment tracking is helpful as well, though it does have some limitations. My community members and staff members have found the system very user-friendly and I'm happy to report that even the most stubborn of the group have embraced the scheduling system. Color coding of the calendar view makes it easy to determine what needs your attention ASAP and I have found working on the system on a mobile device easy to take care of things on the run. Overall I give FMX 5 stars for ease of use by all users and I find the features and functionality spot on most of the time. Whenever I do have a support concern I always get a very speedy response. Thank you FMX for helping me stay organized with this very daunting task of mine. I don't know how I would do it without you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The color coding of the calendar really helps me stay on top of things. The ability to look things up by event id and the ease of changing events is something I use almost every day. I created a simple one-page tutorial that I send out to all new members and I rarely get a call asking for help on how to use the system.

#### Cons

I'm not sure what could be improved, but I feel like the billing could use some help. It seems more labor intensive to me than what it should...I feel like I do things twice as I create the bill externally through excel and then translate the billing info into FMX. Similar with accepting payments...I track the payment externally and then transfer payments into FMX. I would also like the ability to email a community member directly from FMX and those communications be trackable via FMX.

---

### FMX has greatly streamlined our facility operations .

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for less than 2 years
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

One centralized platform that can be used for the facility and transportation operation of the district.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The fact that it is a one-stop platform for all of the stakeholders in our organization to use. It replaced about 4 other pieces of software and pulled our whole facility management tools together in one program.

#### Cons

There isn't a lot that I don't like. Maybe that at one point there were a few changes made that weren't communicated as well as they should have been but the good customer support team helped me to figure those changes out quickly.

#### Vendor response

Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to streamlining all of your facility operations! As we are consistently updating and enhancing the FMX software, it is highly important to us that you are always aware of all of these updates and enhancements! We would be more than happy to make sure you are on our monthly email list so that you are guaranteed to receive this information each month! If this is something that you would like to do, please let us know and we would be happy to take care of this for you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you!

Replied April 2018

---

### Smooth Sailing

- Overall rating: 5/5
- Reviewer: Thomas R.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Communication with end user.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Areas of identification.There are it seems endless ways to identify the problem and location to explain what is wrong or needed.

#### Cons

What's not to like.I have used many facilities maintenance programs and have not found one that is as easy to integrate or train staff on

#### Reasons for choosing FMX

The presentation was one factor and the follow up from FMX staff.

#### Reasons for switching to FMX

needed more flexibility

---

### FMX has turned out to be a great system so far for us compared to our previous system.

- Overall rating: 5/5
- Reviewer: Ron M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The experience from the initial call to the implementation has been awesome! The FMX Team is very responsive and supportive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User-friendly, customizable, you're able to auto-assign tasks, cost-effective, great customer support

#### Cons

Haven't found any cons to date! So far the system has been great to use.

#### Reasons for choosing FMX

Recommendation from other school districts.

#### Reasons for switching to FMX

The previous system was not very user-friendly and the annual cost increases were too high.

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### Technology and Maintance Work Order review of FMX

- Overall rating: 5/5
- Reviewer: Kent L.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Tech Support and the system team I worked with were very good. I have been happy with the system over the last year that we have had it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was easy to set up the building and rooms for the work order request system. The teachers can check on the status of their work orders without having to call or email me. Very minimal instruction was needed for my staff to put in work orders.

#### Cons

It can send a lot of email reminders to you until you get the notification set up right, but better than no notifications.

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### Overall very great program

- Overall rating: 5/5
- Reviewer: Sean L.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good experience. Can't say anything but good.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use and customizable. Mobile inventory bar codes tracking is a game changer. Very easy to learn the program overall. Layout is nice and up to date. Continued updates and new features.

#### Cons

No cons to mention although the only system we used prior was really outdated so not much experience with other cmms programs.

#### Reasons for choosing FMX

Format of FMX and Inventory tracking.

#### Reasons for switching to FMX

Old program was outdated and not user friendly

## More reviews

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FMX Reviews, Pros and Cons - 2026 Software Advice