--- title: "FMX Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FMX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FMX is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/fmx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [FMX](https://www.softwareadvice.com/cmms/fmx-profile/) / FMX Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/fmx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/fmx-profile/alternatives/) # FMX User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 422 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 323 reviews (77%) - 4 stars: 93 reviews (22%) - 3 stars: 6 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The fact that it works for multiple departments within our organization creates a value that we didn't have before. - The ticket customization is exactly what we needed. - We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need. ### Most mentioned cons - The calendar is not easy to filter when you need to see what events are reserved on what days. - They have not fixed the glitches when using schedule requests with auto-generated workorders. - We had a few slight issues during the set-up process but nothing that wasn't easily fixed. ## FMX customer reviews Showing reviews 1-25 of 422 (page 1). ### Great Tool For Reserving Space And Easy To Sign Into - Overall rating: 5/5 - Reviewer: Jesse Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, FMX is a great facility management tool for any organization that needs a centralized location to manage space reservation and view reservations by who and when. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for allowing employees and non employees of a public organization to reserve rooms and space for various events. It is easy to create an account as you can simply use your Google account for SSO. #### Cons The calendar is not easy to filter when you need to see what events are reserved on what days. Additionally, all the events are cramped together, making it hard to see. #### Vendor response Thanks for the review, Jesse! We're glad FMX is giving your organization a centralized way to manage space reservations, and that letting both employees and non-employees book rooms with Google SSO is making access easy. We also hear you on the calendar being hard to filter and events feeling cramped. We've shared your feedback with our Product Team for consideration. Your feedback helps us improve! Replied July 2026 --- ### FMX has changed my job for the better - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning! #### Cons They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated. #### Reasons for choosing FMX Diversity of options available far out-weighed the others. #### Reasons for switching to FMX Better value and overall better product than School Dude. --- ### FMX brings productivity to a higher level!! - Overall rating: 5/5 - Reviewer: Brandi S. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to be completely paperless as well as the ability to see work order status at a glance and assign them. #### Cons I feel that the reporting options could be a little more user friendly and easier to customize the data you want. #### Reasons for choosing FMX Seemed the most bang for the buck and had all the features we were looking for. #### Reasons for switching to FMX Wanted to be able to go paperless and mobil. To come into the digital age. --- ### I Should Be a Spokesperson for FMX - Overall rating: 5/5 - Reviewer: Johnny P. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive. We’re currently implementing mapping to connect assets and key areas of our campus, and we’re excited to eventually roll everything into capital planning. Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money. The implementation process was seamless—FMX’s team guided us through every step flawlessly—and their customer service continues to be excellent. Overall, FMX has proven to be a reliable, user-friendly solution with features that grow with our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The implementation was seamless with outstanding customer support (thanks, [sensitive content hidden]), and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. #### Cons So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide (and to devote the time internally, when you're still putting out fires every day!). #### Reasons for switching to FMX Wanted to improve the communication between a work order submitter and maintenance, and FMX's internal communication was impressive. --- ### Great overall product for multiple departments - Overall rating: 5/5 - Reviewer: Angela K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well. #### Cons More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great. #### Reasons for switching to FMX Cost of the product was high- with school funding taking a hit, we needed a more affordable option. --- ### Director of Building Operations - Overall rating: 5/5 - Reviewer: Patrick C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules. #### Cons We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add. #### Reasons for switching to FMX Frustrating user interface and average customer support. --- ### FMX Delivers Where It Matters Most - Overall rating: 5/5 - Reviewer: Krissi E. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with FMX has been great! It's user-friendly, flexible, and makes data tasks easy. Import/export tools and reporting features help us work efficiently and stay organized daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting. Import/export features boost efficiency and make completing tasks much easier. #### Cons I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. #### Reasons for choosing FMX We chose FMX because it’s a more affordable solution that’s also easy to use. #### Reasons for switching to FMX SchoolDude wasn’t as user-friendly and lacked the flexibility that FMX provides. --- ### Exceptional Experience with FMX: A Valuable Asset to Our District - Overall rating: 5/5 - Reviewer: Brian L. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am extremely satisfied with our experience working with FMX. The platform has proven to be a valuable asset to our district, delivering reliable performance, efficiency, and ease of use. It has effectively met our needs, and we appreciate the level of support and service provided. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FMX provides outstanding customer service and is highly responsive to customer needs. Their software application is reliable, cost-effective, and well-suited for K-12 school districts. The platform offers excellent reporting and work order management functionality, along with an intuitive and user-friendly interface. #### Cons The implementation team does a good job, but there is room for improvement. Taking more time to understand where clients are in the implementation process would allow them to tailor their approach more effectively, ensuring a smoother and more successful rollout of modules. #### Reasons for choosing FMX We chose FMX over alternative products because of its user-friendly interface, cost-effectiveness, and strong customer support. The platform’s robust work order management and reporting functionality made it a great fit for our district’s needs. Additionally, FMX demonstrated a clear understanding of the K-12 education space, offering features that aligned well with our operational requirements. Their responsiveness and willingness to adapt to our specific needs further reinforced our decision. #### Reasons for switching to FMX Customer Service, Cost, Usefulness, End User Experience --- ### Mostly Satisfied - Overall rating: 4/5 - Reviewer: Chad N. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. #### Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. #### Reasons for switching to FMX Not in the position then, so i'm not sure --- ### FMX very user friendly on both Admin, staff & students - Overall rating: 5/5 - Reviewer: Lilia C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports. #### Cons So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it. --- ### My Honest Opinion - Overall rating: 5/5 - Reviewer: Jesus M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Until this day it has been verry good! what would be a challenge with FMX is sems easy and definitely will recommend it any day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Helps me have my work organized on all maintenance schedules up to date and the office teem all on the same page with schedules and reservations on all of the areas. #### Cons I have been using it for a little over a year and still can not say that I do not like something about it yet. --- ### Good Management Tool - Overall rating: 4/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using FMX for 3 years now and the platform has proved an effective work order and scheduling tool #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Intuitive interface and ability to be customized to specific needs; functionality, especially for managing work orders, event scheduling, and building maintenance tasks. #### Cons Ease of use, account representative turnaround (we seem to get a new one every year); reporting features are not great, and the dashboards are difficult to customize. #### Reasons for switching to FMX Customization and external accessibility --- ### Great System A+++ - Overall rating: 5/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FMX has been a great system and one of the best systems i have ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GoFMX is an easy-to-use system that you can train someone to use the sytem within minutes. The calendar makes it easy to see what needs done daily, weekly, or monthly so the system makes your schedules or scheduling with no conflicts. #### Cons So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem. You will not be able to find part. #### Reasons for choosing FMX Because how easy it was to learn the system. --- ### Easy to use and organize CMMS - Overall rating: 5/5 - Reviewer: Mike D. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped me maintain and keep an organized routine of work flow where it causes less stress when knowing when things need to be done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Logging PMs and work orders as they would arise really helps keep the work flow organized. It was easy to integrate the areas of our facility to establish our system for our facility. The FMX staff were very helpful and positive. Fast to respond and resolve any request or question I had. #### Cons When making "due date" changes to the work orders, the email notification that is sent to the instigator does not state that in the email. It only says that a change has been made. That causes the person (who put the work order in) to question what is going on with the work order. that generates more down time to have to go back and explain what the changes were. It would be nice to have the email notifications to state the changes that are made to the work orders. --- ### FMX is an excellent Building Management System - Overall rating: 5/5 - Reviewer: Stan M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered It is a very comprehensive product and you do not need to purchase additional modules after you begin to use it, it comes as a complete package. It cut our cost for a building management system in half and we still retained a great quality product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and the ability to customize the screens with additional fields and the ability to attach documents to equipment and work orders. #### Cons Not being able to put work orders on "hold" when waiting on parts or a down day to implement the work order. --- ### Happy FMX user. - Overall rating: 5/5 - Reviewer: Don E. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been invaluable to our team. Nice to have everyone on the same page. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use design, friendly associates. #### Cons Haven't experienced any major issues. Its working fine. --- ### Versatile Ticketing System - Overall rating: 5/5 - Reviewer: Gretchen R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, [sensitive content hidden] has been a great source of knowledge. She is always available when we need her. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very customizable, lots of options to customize forms & settings. FMX works with us to make sure the software meets our needs #### Cons Reporting dashboard isn't easily customizable, it's slow and often crashes. Wish we had better visibility on our KPIs. --- ### It has been excellent, any issues that I find are resolved in a timely manner - Overall rating: 5/5 - Reviewer: Michael B. - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to efficiently and easily keep track of work orders and planned maintenance and track costs associated with both. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am able to efficiently and easily keep track of work orders, planned maintenance items and other requests. I can track costs, both for parts and for man-hours for specific types of maintenance and run reports to see what we are spending the most time and money on. We can use the reports to streamline our processes and predict what equipment may be failing sooner than later. The other thing that is done well is the customer service. There are constant improvements based on customer feedback and whenever I come up with a one off suggestion, FMX has always been helpful in coming up with solutions that allow me to implement what I want and most of the time allow me to make additions myself without having to rely on them to change the format of the system. It is very user friendly. #### Cons Some of the filtering options don't allow me to limit very specific things on the calendar setting. This may only be an issue in our place because of how we are set up, but I can't filter maintenance requests and planned maintenance items per user at the same time. I have to do one or the other. This is a basic issue that we can work around. #### Vendor response Hi Michael! Thank you for taking the time to write such an outstanding review for FMX! We are so pleased to know that you are such a huge fan of FMX, especially when it comes to tracking work orders, costs, and worker hours! Thank you for continuously helping us to grow and enhance our software with your feature requests! We will definitely look into these filtering suggestions and keep you updated on any new features moving forward! Thanks again for being a loyal customer and writing this great review. We look forward to continuing to work and grow with you! Replied March 2018 --- ### This is my FMX. - Overall rating: 5/5 - Reviewer: Jimmy C. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros FMX is a huge asset in managing all of our maintenance and scheduling needs. #### Cons I wish the inventory management was a bit more detailed (granular). I would like to get more precise counts of inventory that comes in cases. --- ### Great program. Easy to use. - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered Implementing FMX was very easy. FMX staff were quick to answer any questions that came up during the process. It's been a powerful tool that has helped us to be more effective and efficient in our work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We were able to replace two pieces of expensive software, scheduling and maintenance programs, with one service that was as much as one of the programs alone. And not only was it cheaper, FMX is very user friendly. Some of our less tech-savvy users were able to pick it up quickly, so we didn't experience much if any lag time after a short training session. In addition, the change over to FMX was super easy with the import function, and any changes to make the data fit our campus were easy to do in house with the tools in FMX. Also, the reporting features and the ability to export past data to a spreadsheet let us examine our use over the past year and analyse how we can operate better next year. #### Cons Having the ability to tie into Building Automation Systems (namely HVAC and door control systems) would be very helpful. FMX may be able to do that, but it's not part of the basic program. You'll need a custom module. #### Vendor response Hi Daniel! Thank you so much for the wonderful review! We are so happy to hear that you're such a fan of FMX! In your review, you mentioned that you'd like to see FMX offer a building automation system for your HVAC and door control systems. This is definitely something that we can do, and we'd love to chat with you more about it! Your customer success manager will be reaching out to you shortly to discuss this option further. Thanks again for taking the time to write such a great review! Replied March 2019 --- ### Happy with my switch to FMX - Overall rating: 5/5 - Reviewer: Miles T. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered I have been very happy since my transition team started the process. Switching over had me very concerned but it went so smoothly I was surprised! We did some building moves this fall and had a large volume of requests in a short amount of time. We were able to sort and prioritize without and difficulty #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly and easy to work with. The task bar makes it very easy to find what am I looking for in just a few clicks. #### Cons I am only a few months into using FMX and just everything is a step above my previous software. Any small issues that I have come across have been easily handled through customer service #### Reasons for switching to FMX Cost and ease of use --- ### 4+ years with FMX at two start-ups. - Overall rating: 5/5 - Reviewer: Jim M. - Verified reviewer: Yes - Industry: Plastics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A+, I really have no complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of set-up, ease of use, 24/7 accesibility, inventory management, maintenance management. #### Cons user customization of reporting could be a bit easier and more flexible possibly. #### Reasons for choosing FMX I was pretty much sold from the get go. Cost, ease of use and support that actually helps. --- ### FMX Review - Overall rating: 4/5 - Reviewer: Pat T. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied with the testing process, the implementation process and then the ongoing customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer service that has been able to resolve my questions or concerns 98% of the time. #### Cons Would like more flexibility to edit what the email heading/subject Field says when notifications come in. #### Reasons for choosing FMX Cost, much flexibility during our test mode and it went very well. --- ### Ease of Use - Overall rating: 5/5 - Reviewer: Patricia A. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Installation and training were very good. Very responsive to set up questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros WUS uses a few of the FMX products and the ease of use on both the admin or user side is excellent. #### Cons Nothing that I know of at this time. But I do know that if I find it lacking a customer service rep will assist. #### Reasons for switching to FMX Needed a product that was more robust and managed. --- ### Set it so you don't forget it! - Overall rating: 5/5 - Reviewer: Becky M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FMX has helped us to organize different types of requests, inventory, and maintenance. The staff is always helpful, quick to respond, and they offer customizable support. I have often been offered more than one way to work through an issue and that shows me that my customer support is really looking out for our growth, not just getting a task done. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the way I use this system to manage so many different facets of daily work. These are a few of my favorite things: 1. I don't lose information, the ticketing process is helpful, clear and easy to use. 2. I can drill in super specific on details and usage or I can keep a wide focus, therefore meeting the needs of many different projects and management styles. 3. There is room to grow, it doesn't just meet the needs of where you are today, it is also ready for the future growth. 4. The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience. #### Cons That I can't use it at home to manage my family. #### Reasons for choosing FMX I wasn't part of that process #### Reasons for switching to FMX They were unable to handle our growth ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/fmx-profile/reviews/?page=2) --- FMX Reviews, Pros and Cons - 2026 Software Advice