Facilities Management eXpress Software


 

Facilities Management eXpress (FMX) is used by a variety of industries including education, property management and government. With FMX, facilities managers can view their activities and associated costs, and building occupants can submit maintenance, event, transportation and technology requests.

FMX features a calendar display where facilities managers and staff can view work orders, scheduled events and preventive maintenance tasks. Facilities staff are notified when a work order is submitted, and building occupants can be notified when their requests have been updated or resolved.

Facilities managers can track assets and inventory and view equipment, building and location histories. They can also track equipment and staff performance through interactive reports and dashboards.

FMX offers unlimited customer support and data importing. FMX is accessible from any web browser, including on mobile devices. Customer data is hosted securely in the cloud, and FMX allows for unlimited users at no extra cost.

 

Facilities Management eXpress - Interactive Reports & Dashboards
 
  • Facilities Management eXpress - Interactive Reports & Dashboards
    Interactive Reports & Dashboards
  • Facilities Management eXpress - Calendar View
    Calendar View
  • Facilities Management eXpress - Mobile Accessible
    Mobile Accessible
  • Facilities Management eXpress - Communicate with Requesters
    Communicate with Requesters
  • Facilities Management eXpress - Add Unlimited Users
    Add Unlimited Users
  • Facilities Management eXpress - Equipment QR Codes
    Equipment QR Codes
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

138 Reviews of Facilities Management eXpress

 

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Software Advice Reviews (89)
More Reviews (49)

Showing 1-20 of 89

Patrick from The Riverside Church
Specialty: Churches
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used other softwares and find FMX one of the easier one to use. We are happy with FMX

Pros

The software is easy to use and get acquainted with. for our organization it is a good fit and the value is good.

Cons

Scheduling or planned WO is a little confusing to set up. We receive a lot of emails for the same work order which tends to clog my inbox.

Review Source
 
 

Donna from The Bible Chapel
Specialty: Churches
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Best Software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am from a large church with 5 campuses and had been using another program for scheduling room usage and events. We needed something that encompassed the maintenance and inventory side of things so we chose FMX. I was very skeptical at the beginning of how the data would transfer from my already extensive database of events. Well all I have to say is I worried for nothing. Our rep took care of all of the transfers and is readily available whenever we need her. We are still at the infancy stage, but we love what we see so far. This product is so easy to use.

Pros

The ease of use.
The customer support.
The ease of transition from another product.
The ability of the programming team to modify the program for your specific use.

Cons

The only con I can think of is that when the data transferred all of my recurring events became single events, but our rep took care of that immediately.

Review Source
 
 

Frank from Mechanical or Industrial Engineering
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

This facility never had a CMMS system before. The uploading and assistance made it very easy to start up and get off the ground.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great value for the money.

Pros

Easy to use, easy to assign, and easy to manipulate service due dates. I have used many systems before in the past and had never had to build one from the ground up.

Review Source
 
 

Craig from Midwest Laboratories, Inc.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Demo call with rep

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It does appear to be easy to use. The calendar system with the color coding seems to be user friendly.

Cons

I'd prefer a better notification system when something is not completed on time. It may be more robust that we need.

 
 

Terry from Novipax
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

FMX is great for any type of business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've worked with several types of programs and FMX is by far the easiest and multifunctional than any of the others. We use it for Maintenance and now our Quality department and Safety departments are using it for their areas as well.

Pros

So quick and easy for information stored and tracked.
The charts are already completed daily for tracking performance

 
 

Sharon from SMARTnet, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Easy to use system that allows people working off-site in the field to have accurate timely information; also allows us to track equipment at installations, warranties on that equipment and helps with our project management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The people at FMX at awesome to work with. They go out of their way to help and to train. They want you to get the most out of their product and will help you to do just that!

Pros

It is easy to use for both the corporate office and technicians in the field. Allows you to customize the types of users and the access you want them to have.

Cons

Inability to connect custom fields in the Equipment section with fields in the Building section so that you would only have to update a field once.

 
 

Peter from Douglas County Parks & Recreation
Specialty: Parks & Recreation
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

You'll be amazed that you made it to this point without it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using FMX for almost a year and the results are already showing. There is less stress in my day, and in turn, I see a big difference in attitude of my maintenance staff and accountability for us all. Our communication is much better, we know what events, projects, and work orders are coming up and we are not missing certain details that we were before. We have a much better understanding of each other and a new outlook on prioritizing and planning for the day to day activities for our recreation facility.

Pros

All staff are on the same page and effective planning has taken on a new meaning. Communication amongst staff has improved, productivity and results are evident, and the FMX program is easy to use. FMX customer service and their staff is with you every step of the way and is there to answer every question.

Cons

As a recreation facility manager, I wish there was a section for tying in scheduled recreation games, reservations and events.

 
 

Asthon from FBC Vicksburg
Specialty: Churches
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

FMX Periodic Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We purchased the FMX software for our church. We average about 330 in Sunday School. We have been experiencing growth and with that comes more maintenance requests as our facilities are used more. Our church has one maintenance supervisor and 2 full-time janitors and one part-time janitor. We purchased FMX and have been pleased with the ease of use to implement this with our staff. We like the ability to enter maintenance requests with our computers and look forward to the app coming. Recording the maintenance requests in the database and being able to track its progress is a great feature! It has helped keep our requests on track for completion and helped inform the staff when the tasks are completed. I would recommend this to any church.

Pros

Electronic tracking, Ease of Use

Cons

Need app version

 
 

David from Stermann Masser Inc
Specialty: Agriculture
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Great addition to get us to next steps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The roll out and execution went very well. Support to date is excellent.

Pros

Ease of use and use of multiple input platforms (Desktop, Tablet, Phone)

Cons

Reports tend to need to be updated or redesigned for our industry. Not a big issue, but it is not an "out of the box" report for us.

Advice to Others

Great purchase. Well designed compared to others we've looked at.

 
 

Tushar from Veritas
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Experience has been pleasant, User friendly product simplifying the facilities management process to a great extent.

 
 

Patrick from The Riverside Church
Specialty: Churches
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

FMX Work Order System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great program which is helping us get work orders in and completed.

 
 

Greg from Trachte Building Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

FMX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

FMX has been great for our company and we like to use it for our maintenance department and our IT department to receive requests from users. This cross-functionality allows the IT team to support the software and to use it for what it was intended for. (get the most out of it)

Pros

Price
Easy of use
Easy training
Nice Calendar feature

Cons

Can't think of any at the moment.

Advice to Others

I would recommend this to anyone looking for a maintenance software to track the work being done.

 
 

Troy from Trachte Building Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

The FMX software is very easy to use and setup. The training to administer the site was so easy to follow and thorough that once we were off of the phone and started to set things up we needed only one or two phone calls and were setup and running.

Pros

Simple easy to use menus make sense. The icons make sense. You really do not need to be an IT expert to set up or use this software.

Cons

I have not run into any yet.

Advice to Others

At the very least you should take the time and have a demo. If you do you will not be disappointed.

 
 

Ben from Trachte Building Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

FMX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far the software has been extremely user-friendly. The customer service is outstanding as well as the site has an easy to learn format.

 
 

David from Wycliffe Bible Translators
Specialty: Non-profit
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Go FMX Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One of the big ticket new items I enjoyed was having a clickable site map/ seeing assets by floor and/or room (However you decide to lay this out). This is big for us and is nice for laying out commercial self contained air units or individual variable air volume units and really any other asset you choose. I was not a huge fan of the home screen layout or the inability to change default setting per user; such as being able to default my screen to my work tickets etc. There are neat features such as attaching documents such as warranties or manuals to assets that make them easy to find in the future. You can also get as specific as a person's office and list out the assets for them to create a work ticket on. Pricing was reasonable with ability to add or remove features as needed.

Pros

Asset management

Cons

Work order layout/ Sorting

 
 

Kathy from Northgate Associates
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

All around a great choice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am so glad we found FMX to resolve our facilities maintenance needs. It is easy to use even for Techs that had no computer or software experience. The calendar feature is also helpful in scheduling work loads. Even better is the exceptional customer service. At every step we were supported and custom requests were handled with ease.

Pros

Ease of use

Cons

Nothing

 
 

Pam from Worthington Schools
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

FMX is WONDERFUL!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am one of the original FMX users. I tried other products, but this is the ONE! I use FMX all day long and it is great to be able to part of the FMX family. FMX has made me smile and has simplified my job over seeing facility requests and work orders. FMX is easy to use for all level of users. Communication is easy and fast for and with users. Customer support is great.

Pros

Customer services is excellent, fast friendly and reliable

Cons

FMX staff is always willing to work with you to get it right.

Advice to Others

Use FMX, you will be happy you do

 
 

Michelle from Lakeside Educational Network
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Clean and Simple Work Order System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

FMX is a great company that is still growing. The customer service is tremendous, if you have any questions or concerns they are there for you and will find some type of solution for you and your company. The product itself, is extremely user friendly, even for those who may be less tech savvy.

Pros

-The software is simple to use, no other way around it. The every day tasks and agenda is in plain site for all to see.
-I can not say enough about FMX's customer service, if you ever have a question or issue, they have always responded quickly and with a solution.

Advice to Others

If you are questioning this company and have a few reservations, just voice them to the customer service representative. They are straight forward with you and will aid you in the whole process.

 
 

Ralph from Mount Calvary Baptist Church - California
Specialty: Amusement Parks & Zoos

September 2016

September 2016

FMX is Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I love how FMX allows me to communicate with everyone across my organization. The software is user friendly so I was able to get all of my staff onboard quickly. Whenever I have a question or issue, the customer service is outstanding and is always quick to respond.

Likes Least

There is nothing that I like least about this product. While they may not be able to do everything that I ask for, they are releasing enhancements on a weekly basis to improve their software.

Recommendations

If you’re looking for something easy to use and simplifying your work day, definitely look into FMX. You won’t be disappointed.

 
 

Dawn from KCAA Preschools of Hawaii
Specialty: Amusement Parks & Zoos

September 2016

September 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The vendor was very easy to work with and the product is easy for everyone to use.

Likes Least

We have only been using the product for about 1 month and so far have nothing to complain about.

Recommendations

I would say they need to make sure the software is portable and easy to use for all computer literate levels.

 
 
 
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Showing 1-20 of 49

Dean from Precision Planting
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

My first six months with FMX

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Experience: We selected FMX after reviewing 6-7 other CMMS alternatives. Our decision was based on
1. ease of start up,
2. allowing requestors to submit an email and NOT log into a system,
3. the drop and drag flexibility on the calendar page which makes it simple to move a request to another day,
4. ease of adding a new request, and
5. a program that is simple to customize and move around in.

BUT,
there are a couple of things I'm looking forward to FMX fixing.
First, the ability to customize the work day length on the calendar setting. Currently it is set up with a 24 hour day and I would like to be able to change the day to fit the needs of my operations. As it is it requires a lot of scrolling and makes it impractical for use or planning.
Secondly, when approving or deleting requests there are duplicate buttons to push to complete the transaction. This redundancy is not necessary.

Customer Support has been terrific and I'm confident that the issues I have will be resolved in the near future.

I heartily recommend FMX!

Pros

Ease of use
Drop and drag feature on the calendar
Customer support
Ease of entering tickets

Cons

Limitations on customizing the calendar to fit the needs of my operations.
The lack of ability to create any report I want whenever I want.
There is no app so I am limited to using FMX through my browser on my phone or iPad.

Review Source: Capterra
 

April from Marshall Creek Community Development District

February 2017

February 2017

Great Product - Streamlines Maintenance Request Process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FMX has worked great for our company. For the most part it is very easy to use. The customer support is excellent. The only slight improvement I would suggest is in the reporting system. Generating and running the types of reports needed is a little cumbersome.

Review Source: Capterra
 

Benjamin from The Rock

January 2017

January 2017

Great overall piece of software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far this has been an absolutely helpful piece of software with the perfect mix of customizability without compromising the ease of use. A lot of thought has definitely been put into the user experience.

Review Source: Capterra
 

Jennie from West Sonoma County Union High School District
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Amazing Tool with loads of Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am in my second full year of using FMX and I love it. I truly believe it has improved my overall functionality. Its a one stop shop for everything I manage. The biggest indicator that it is working is that staff use the system to report problems and see that work is accomplished. This last year we brought on the facility management piece and again FMX hits it out of the park. Super user friendly and when you do have problems the help desk is fantastic. Thank you!!

Pros

User friendly and very functional for day to day use.

Cons

some areas could be improved upon but the FMX team is always taking suggestions and making improvements. In fact some of my suggestions have been implemented.

Advice to Others

Keep working to make it better; the end users love the updates.

Review Source: Capterra
 

Matt from Southern Plaza Retirement Community
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

The most intuitive CMMS that I've ever come across.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a relatively small facility (100k sq ft), and were looking for something that could easily scale as we grow. We needed user-end customization. We needed powerful without heavy. We found all of these things in FMX... with an incredibly friendly and personal sales experience to boot. I don't have a bad thing to say about this CMMS. We are a year into it, and still loving it.

Pros

Intuitive. Not cumbersome. Customer service has a passionate small business feel.

Cons

None.

Review Source: Capterra
 

Christol from Auburn University

January 2017

January 2017

Great Maintenance Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has allowed my crew to be very efficient during our work hours. We track inventory, vehicle usage, maintenance problems, planned Maint. and many more. Extremely simple to use!!! I would Highly recommend this software!!

Review Source: Capterra
 

Danny from City of Boerne Parks and Recreation
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Big step up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were very unhappy with our previous product from another company so we did a lot of research to find a new solution. We wanted something that was easily combustible to our needs and could be used by even our least computer savvy users. FMX has been just that on all counts.

Pros

Customization of the software is simple and varied.

Cons

More reporting options.

Review Source: Capterra
 

Stuart from Thinkers HQ
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Impressive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FMX software has upgraded our entire operation. Managing 20 Engineers has become so simple. I can schedule their working days from anywhere and it's freed me up to work in growing the business side. The Engineers are universally happy about the implementation of FMX. They feel more in control of their days, and less like I'm 'telling them what to do' all the time. they are more directly engaged with the client requesting the works, and have more control over repeatedly scheduled tasks.

Pros

Online platform

Cons

When I click the link on an email, it always opens a new window. Not a big problem but if fixable would improve the user experience. Smaller calendar icons may de-clutter the calendar screen a little.

Advice to Others

I would like to be able to easily share one-off jobs. If a job from a CEO comes in every now any then, I don't want to add him as a full user, I just want him to get the email acknowledgement directly from FMX which looks impressive for us. So a field in the 'New Maintenance Request' screen which has a 'sent to' button and a one-off email address can be manually inputted would be good.

Review Source: Capterra
 

Brian from Christ's Church of the Valley
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great Product for the Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had great customer support with this company as well as extremely competitive pricing. FMX seems to be responsive to customer feedback and work toward product development. One of my previous concerns was with the absence of google single sign on. They have since developed that part of FMX. The other two features I'm hoping will improve are adding a mobile App so that its easier to interact with on my phone, and making the appearance and theme of it more user-friendly. There have been no issues with the inability of this program to meet my needs. For the price and the customer support, FMX fit our needs well.

Pros

Competitive pricing; an up-and-coming company.

Cons

No mobile app.

Review Source: Capterra
 

Matt from New Avon LLC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Good program that is getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I initially signed up with FMX after 6 years using a competitors product. I noticed right away that FMX was easier to navigate and had a more intuitive program. In addition, the FMX team welcomes feedback to drive change, the program that we initially signed up with did not include a Purchase Order suite of tools. I told the team that this was a must have!! They promised that they would be able to get something going within the first year and worked with us on an initial design. While the PO program is still lacking a few features that I think would be helpful for us, they delivered on schedule and I know that they are working through the changes that will make it even more valuable.
I recommend this program to anyone who expresses any kind of a need for a product of this type.

Pros

Flexibility for mobile devices

Cons

Currently runs slow, needs more server bandwidth

Advice to Others

New customers need to be as complete in their requests and structure as possible when dealing with the FMX team, they will make the effort to design it to your exact specifications.

Review Source: Capterra
 

Terry from Eastern Local School
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

FMX Helping you Help Yourself

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had FMX for 2 years now and things have went well. It is easy to use and support staff is great. The only downsize is the cost, if it was more cost effective that would make it a more appealing product.

Pros

Ease of use
Flexible

Cons

Cost for small districts

Review Source: Capterra
 

Stephanie from Puyallup Foursquare Church
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Facility Administrator

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love using FMX. It's been a HUGE help to our organization for work orders and room reservations. It's so user friendly, and everyone's requests can be so specific thanks to all the options available. So glad we switched to FMX!!

Pros

Being able to assign the work orders to specific people on the facility teams.

Cons

Not being able to delete one reservation out of a series of reservations.

Review Source: Capterra
 

Jennifer from St. Paul's Episcopal Church & School

January 2017

January 2017

St. Paul's Episcopal Church & School community loves what FMX has done for our organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our organization has been amazed with what FMX has done for our school and church, not to mention my sanity! The software is super easy to use, even many of my "non-computer" faculty and staff have been impressed with how easy the system is to use. The maintenance and scheduling, all previously done on paper, is now easily able to be seen and managed by everyone in our organization. This program has amazingly streamlined our maintenance requests and scheduling. The reports have helped me show the abundance of daily tasks and events that take place on campus. This along with an ability to easily track and maintain costs for projects and repairs has been a true benefit to our organization. FMX has also impressed me with their constant and continuing upgrades. We are excited to try out the new purchase order module they have recently added to the software. Lastly, rep along with all other customer service representatives have been unbelievably helpful. We highly recommend FMX !

Review Source: Capterra
 

Tim from Saint Francis High School

January 2017

January 2017

FMX Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our experience with the FMX system has been outstanding! The customer support has been tremendous (Thank You), and the system has exceeded our expectations! Our focus has been on the Work Order management and Event Scheduling modules, and both functions are easy to use and manage. We have been very happy with our choice of FMX!

Review Source: Capterra
 

Miguel from Iconex
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Simple and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a simple and easy to use system... This simplify and organize our maintenance in our organization.

Pros

simple and easy to use

Cons

doesn't do OEE, MTTF and MTTR calculation, and a poor reporting

Review Source: Capterra
 

April from Marshall Creek Community Development District
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Helpful Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FMX has helped streamline our maintenance request system. It is nice to have such an amazing tool at our disposal. One of the best features, in my opinion, is the ease of tracking a request from initial input through completion. The only thing that I feel could be a little more user-friendly is the reporting systems. There are a variety of reports available and I understand that reports can be customized. However, the standard reports are a little cumbersome.

Pros

Great tracking system from initial entry through completion of task or project.

Cons

The built in reporting system is cumbersome.

Review Source: Capterra
 

Edward from Foxborough Regional Charter School
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

FRCS loves FMX!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started with FMX last summer and it has been great to transition all of our calendaring and workflows (event scheduling & field trip scheduling) into FMX. We also look forward to using the Maintenance Requests and PM features available to us and our facilities team members.

Pros

Flexibility and support folks!

Cons

n/a

Advice to Others

n/a

Review Source: Capterra
 

Scott from Northkey Community Care
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Getting Better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The upgrades have been making it easier and easier to use. I would like to see the same updates/upgrades to both the Maintenance Requests and the Planned Maintenance. Specifically I'd like to be able to edit who its assigned to by clicking on the request from the calendar. Currently you have to remember the number and look it up under Maintenance Request. Also since making it available to set times on work orders when you move the request forward it stays RED which for me means its behind.

Pros

Easy to stay on top of projects. Great trending reports.

Cons

Access to information or ability to edit from opening the Maintenance Request up from the calendar

Advice to Others

Simple and easy and the upgrades a little bit at a time are nice vs one big change of several upgrades to learn all at once.

Review Source: Capterra
 

Chad from Twinsburg City School District
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Great Product and Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are very impressed with the FMX product. It has transformed our operations and improved our communication between our staff immensely. The product is incredibly easy to use for even those users that are not as comfortable with technology and the customer support is top notch. Whenever we need something, FMX is there to help. Great product and an even better price.

Pros

Ease of use, customer support

Review Source: Capterra
 

Jennifer from Canaveral Port Authority
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

FMX - great program for any size business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FMX has been a great program for use in our Facilities/Maintenance Department. It is very user friendly, and the customer support has been great at helping to customize the overall functionality for our organization. They are continuously updating and making improvements. For the cost, and the support alone, it has been a great product, and I enjoy using it on a day to day basis.

Pros

how easy it is to use, the customer service, and the continuous updates

Cons

only thing I wish could be done - to be able to sort in my reports by dates.......i need to generate monthly reports, and sometimes my input goes into the next month, and it is hard to run those reports, and get exact info......I know it is something that is in process, just wish it were available now :)

Review Source: Capterra
 
 
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