Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.

Unfortunately we have dealt with constant bugs ever since we started using this product over a year ago.

The ability to automatically route issues to the correct operator has dramatically decreased our response time to issues. Mobile applications help us capture more work orders.

If your looking for a lot of option and would like customization this is a great product.

TRAC has almost everything you need for fleet, space and time management. Modules are easy to use and arranged in a  way to make basic job completion effective and efficient.

I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable. IOffice as a vendor is also great.

The user interface is very intuitive and easy to navigate.

Support teams for development & implementation are fantastic.

Space module is good for searching floor plan + helped massively when we want to reorganise the office and change up our different spaces.

What is like most about the software is the interactive seating chart & asset tracking.

The pinger takes a while to load and then it disappears. The mobile conference room finder still needs a bit of work.

The reason we selected iOffice was because of it's friendly user interface and overall pricing.

Maintenance of floor plans is tedious: does not support xRefs in CAD files, SoftSpace only runs on PC/Windows, floor plans cannot exceed 999kb or it will load really slowly.

I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it.

Great product, Great integration and easy to use.

It is a very easy sytem to use and keep up with. The Enginners that we have on our team, enjoy it, easy to use.

Installed quickly, if your familiar the this type of software then you can use this seamlessly. Otherwise user friendly.

Outstanding product for managing space and services. Fully customizable and fits into to our budget.

I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder.

In particular, Insights has greatly improved the quality and production time of our reporting.

It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.

I have enjoyed using this software with my space planning needs. I like how they are always wanting to better themselves and really care what the customer thinks.

They have been great partners is helping us develop the dashboards and reports we need to manage service delivery.

The system is designed for field based tech's and is a bit clunky for site based staff. Reporting is very limited.

Not able to report on SLA clock stopped duration or retrospectively update HelpDesk tickets. Different mobile version for engineers that is far less detailed and functions differently.

Lastly, where most of these softwares fail, in my opinion, is bulk export of everything.

System is slow,cumbersome and difficult to work with.

Added to notes on job can be a bit tricky. Viewing pictures on pc is terrible.

Deceptive costs...  and i wasted 20 hours entering data.

This is infuriating when you are trying to talk to a tenant and have entered a lot of info, only to find you have to start all over again.

I actually love that the customer can accept or deny my estimate sent to them by email. I also like that it turns your accepted estimates into jobs.

We are still at the implementation stage of using Loc8 but I can see the benefit this software will have for our company. Loc8 is  a great tool for equipment tracking and asset management.

To enter warranty details, you have to start at 1970. Unable to delete task, everyone makes mistakes! the window to add a new task and makes it hard to identify the correct task.

We are a small company but are growing quickly and are hoping to find a software that will help us expand and grow without breaking the bank.

The calendar wasn't functional. The time when we scheduled the jobs were off and messed us up on our appointments.

Sound public API, brilliant support and ability to build custom dedicated interface are the key points of  the success.

The response from LEM is always pretty fast. And they are really nice and very helpful.

Good for work order management and keeping track of outstanding jobs. It is easy to create a work order either as an administrator or a mobile user.

Extremely good service, easy to use and incredibly useful. I use this instead of eircode because it is much more useful and easy to use.

It can integrate with other accounting software. It is also very straightforward and easy to use.

I switched because my last FSM software increased the pricing and/or changed the pricing structure.

Excellent customer service, Very helpful with queries, Easy to setup, Easy to use, Good functionality.

This is a tedious task as I have to wait for the information to re-download. If this is done multiple times per hour I am losing time.

Huge cost & time savings, thank goodness CEO said yes.

Great program but similar to what we are using so sticking with what we have.

US Dollar

In a constantly evolving world of work, it's never been more important to stay nimble and ensure your office is adaptable to the changing needs of both your business and your people. With Eptura Workplace, you get the tools you need to support hybrid work, manage visitors, and make better use of your space. And because it's backed by powerful analytics, you can rest assured that you're making data-driven decisions that propel your business forward. 

However your teams prefer to work, you can bring them together and help everyone perform at their best with workspace booking, planned collaboration, simplified service requests, easy wayfinding, ensuring employees get the most of their time in the office. And with streamlined visitor and guest check-ins, you can keep everyone safe and secure while you're at it. 

LongDescription

Forecasting

Barcode / Ticket Scanning

Equipment Management

Watch List

Space Management

Reservations Management

Registration Management

Pre-Registration

Room Booking

Occupancy Management

Scheduling

Multi-Location

Self Service Portal

Floor Plans & Maps

Self Check-in/Check-out

Badge Management

Booking Management

For Retail

Fixed Asset Management

Meeting Room Booking

Inventory Tracking

ID Scanning

Room Availability Schedule

Vendor Management

Maintenance Management

Utilization Reporting

Preventive Maintenance

Real-Time Notifications

Space Reservation

Internal Meetings

For Schools

Inspection Management

Alerts/Notifications

Online Booking

Visitor Tracking

Work Order Management

Visitor Management

Digital Signage

Alerts / Escalation

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Usage Tracking/Analytics

Commercial Properties

Room Scheduling

Lease Management

Visitor Registration

Hot Desking

For Offices

Document Management

Inventory Management

Desk Reservation

Desk Availability Schedule

Portfolio Management

Project Management

Facility Management

Reporting & Statistics

Third-Party Integrations

iOFFICE's Facility Management Software is modular, allowing you to implement and price IWMS solutions specifically tailored for your company. Contact iOFFICE for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Eptura Workplace

In Person

Live Online

Webinars

Documentation

Videos

Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.


Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.


Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size.



Employee Management

Barcoding/RFID

Status Tracking

Barcode/Ticket Scanning

Time Tracking

Customizable Reports

Document Storage

Activity Tracking

Dispatch Management

Real-Time Monitoring

Contract/License Management

Task Scheduling

Electronic Signature

Invoice Management

Key & Lock Management

Customer Database

Job Management

Calendar Management

Customizable Fields

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Audit Trail

Technician Management

File Storage

Mobile Access

Compliance Management

Real Time Data

Routing

Historical Reporting

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

Asset Tracking

Activity Dashboard

Equipment Maintenance

Reminders

Time & Expense Tracking

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Customizable Templates

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Real Time Reporting

Customizable Branding

Automatic Backup

Contact Database

Monitoring

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Predictive Maintenance

Location Tracking

Maintenance Scheduling

Task Management

Calibration Management

Web browser (OS agnostic)

$10 fo 1 user
$39 for up to 4 users
$99 for up to 12 users
$199 for unlimited users
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