Loc8 software


Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.

Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.

Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size.

Supported Operating System(s):
Web browser (OS agnostic)

114 Reviews of Loc8

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  • Greg from Paycheque

    Number of employees: 2-10 employees

    August 2018

    Loc8 - would be a far better product if the company would respond to customers

    Ease-of-use
    Functionality
    Quality
    Support

    I was turned off by their marketing speak when they asked me for a review. They sent a follow up and so I replied back saying I wasn't interested and took the time to explain why. This fell on deaf ears and instead I continue to receive automated messages (insisting I am a valued customer.. right!) So fine, I'll leave a negative review if they insist.

    Pros

    It had some interesting features, but not nearly as many as its rivals.

    Cons

    Their mobile app was very basic.
    Didn't capture job images

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Aimee from Crucianelli Entertainment

    Number of employees: 2-10 employees

    August 2018

    Too expensive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I did a 14 day free trial for what was advertised as a month service. After I spent 20 hours entering data I seen my updated cost of a month.

    Pros

    Very orgaized way to keep track of clients and employees

    Cons

    Deceptive costs... and i wasted 20 hours entering data

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Elizabeth from ArcherComplete

    Number of employees: 2-10 employees

    August 2018

    Good software for the right business model

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking For an easy to use software for scheduling technicians and completing quotes out in the field. We are a small company but are growing quickly and are hoping to find a software that will help us expand and grow without breaking the bank

    Pros

    Great customer service, fairly easy to use software

    Cons

    Cost and it just wasn’t the best fit for our business

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    August 2018

    Hi Elizabeth, Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback! We are pleased to know that in overall, you are satisfied with your Loc8 experience. If you require any assistance with your Loc8 system, we would happily get one of our Support Team members to get in touch with you. Simply let us know! Best regards, The Loc8 Team

  • Phil from Arcotherm

    Number of employees: 2-10 employees

    August 2018

    One of The Best Service Management Softwares

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall this product was a pleasure to use packed full of features, we tested this product and three others ready for future additions to our team and this one came out top

    Pros

    Very easy to use we were up an running in a very short time, The job management and engineer allocation were fantastic, simple to use and the ability for Admin staff to see the engineer was onsite was very useful,
    I did not get time to test the asset management fully but what I did test worked very well

    Cons

    very little to not like with this product, the asset management was a little fiddly at first until I learned my way around

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    August 2018

    Hi Phil, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team

  • Lonna from Handy Home Services

    Number of employees: 2-10 employees

    July 2018

    Needs improvment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    liked the options of assigning jobs through the app

    Cons

    it wasn't fully functioning. The calendar wasn't functional. The time when we scheduled the jobs were off and messed us up on our appointments.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    August 2018

    Hi Lonna, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback! Your comments will definitely be passed onto our Product Team. In the meantime, if you need any assistance with your Loc8 system please let us know, one of our Service Team members will happily get in contact with you. Best regards, The Loc8 Team

  • Aaron from ABairco Improvements Corp

    Number of employees: 2-10 employees

    July 2018

    Excellent Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am now able to run my entire business from one application!

    Pros

    I love all of the features the software offers.

    Cons

    I cannot think of any cons! It does everything I need it to do.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    August 2018

    Hi Aaron, Thank you very much for taking the time to write such positive review about our software, we appreciate and value your feedback! We are continuously working on ways to improve our product to make it always more intuitive and effective. Best regards, The Loc8 Team

  • Eric from Pike County Light & Power

    Number of employees: 2-10 employees

    July 2018

    I have demo'ed many APPs/Programs and by far LOC8 is the best!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Job scheduling and tracking

    Pros

    1)User-Friendly; options that we need for dispatching and tracking jobs are all in place and formatted in a logical and proper manner. The map view is also very useful which allows for viewing of the number of jobs in an area.
    3) Pricing and affordability for a small company as ours .

    Cons

    1)The inability to sort the "jobs view" with selected views. Every time we check off required fields such as "due by", "reference" and others it only sorts it once and then goes back to default view.
    2)The other issue is no calendar view

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Eric, Thank you very much for taking the time to write such positive review about our software, we appreciate and value your feedback! We will keep on working hard to make Loc8 an always more intuitive and user-friendly solution! Naturally, your comments regarding jobs and calendar will be passed onto our Product Team. Best regards, The Loc8 Team

  • Darryl from Galco

    Number of employees: 51-200 employees

    July 2018

    I use my cell phone (Samsung S7) to enter data in to LOC8. Its has been very difficult.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The LOC8 software have the ability all our information in one location.

    Pros

    All our information for a job can be enter into the software. I can go from an address right to a map app, to fine the location of my next job.

    Cons

    The LOC8 software lock up or freeze any time it's not used, in about 10 to 15 minutes. Then when the software start working again it is very very slow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Darryl, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are sorry to hear that your Loc8 experience hasn't been so pleasant. One of our Support Team members recently got in touch with Nicholas Acho to assist him with his Loc8 system. It seems that Nicholas was satisfied with the support provided to him. Please, don't hesitate to let us know if you would like us to contact you as well. In the meantime, your feedback will definitely be passed onto our Product Team! Best regards, The Loc8 Team

  • Miles from BLK BOX

    July 2018

    I was looking for a mobile app to help support our workforce

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Job tracability.

    Pros

    I like the features and linear process of the app.
    Being able to create and upload documents and sign-offs were a key feature needed. However, I have also found that creating workflows and guides for our team on complex installs has been useful

    Cons

    I felt that upon first impressions, the app was not the most intuitive to use. Perhaps some step-by-step or .pdf tutorials would help reduce this learning curve.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Miles, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that you are satisfied with your Loc8 experience! Do let us know if you need any assistance. Best regards, The Loc8 Team

  • Yunpei from King Abdullah University of Science and Technology

    July 2018

    The response from LEM is always pretty fast. And they are really nice and very helpful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Making research easy and efficient.

    Pros

    Easy and fast, also the connection between the university and the LEM is very good. I really enjoy using this software.

    Cons

    I do not have any comments on the software, and I really like this software so far. Everything is going pretty well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Yunpei, Thank you very much for taking the time to write such positive review about our software, we appreciate and value your feedback! We will keep on working hard to make Loc8 an always more intuitive and user-friendly solution! Best regards, The Loc8 Team

  • Daniel from D&B Electric Air

    Number of employees: 2-10 employees

    July 2018

    Cost effective easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Job management

    Pros

    Simple to input customer details with notes
    Setting up jobs and follow up jobs
    Fast uploading photos to jobs with camera access

    Cons

    Occasionally crashes
    Slow initial load times
    Added to notes on job can be a bit tricky
    Viewing pictures on pc is terrible

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Daniel, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that you are satisfied with your Loc8 experience! Your feedback will definitely be passed onto our Product Team. In the meantime, do let us know if you need assistance with anything. Best regards, The Loc8 Team

  • John from Galco Industrial Electronics

    Number of employees: 51-200 employees

    July 2018

    Great Product Just What We Needed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better customer service and organization. It has reduced waste as well with getting rid of paper and clutter.

    Pros

    This software has helped us streamline our field services operations and get more organized to better serve our customers.

    Cons

    It needs some work to get the bugs removed. Some features don't work or are buggy. Some techs cant run the app on the phone due to crashes etc.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi John, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that you are satisfied with your Loc8 experience! Do let us know if you need assistance with anything! Best regards, The Loc8 Team

  • Chris from Gibbc Network

    July 2018

    IT just works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am able to track my workorders of all my techs and me so i can bill right and fast as well i love how simple the site is

    Cons

    Some times the app will not save what you have done this causes me to lose all the needed info to bill

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Chris, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that you are satisfied with your Loc8 experience! Do let us know if you need assistance with anything! Best regards, The Loc8 Team

  • Nick from Galco Industrial Electronics

    Number of employees: 51-200 employees

    July 2018

    This had made things more organized for us!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Went from paper to digital.

    Pros

    We went from a paper to all digital system with loc8. We are more organized and ready for the future!

    Cons

    Still lots of growing to do for loc8 but I see them eventually becoming a solid application and system if they keep pushing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Nick, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that you are satisfied with your Loc8 experience! Don't hesitate to let us know if you would like further assistance with your Loc8 system. We are here to help! Best regards, The Loc8 Team

  • Renae from Kelmscott Plumbing

    July 2018

    Great program but similar to what we are using so sticking with what we have

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    the address field is auto populated
    adding more than one working to the job
    tracking the worker/vans

    Cons

    the scheduling process after creating job
    invoicing process was similar to what we have but seemed harder to use

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Renae, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are sorry to see you go, please do let us know if there is anything we could do to assist you in the future! Best regards, The Loc8 Team

  • Anthony from Alex Electric

    Number of employees: 11-50 employees

    July 2018

    Easy to use, was able to get it up and running in no time. I always know what i have in stock now

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better Inventory Management

    Pros

    What I like most about this software is the inventory management. I use to have a huge mess in inventory before and this has helped tremendously. I have a much better grasp on my inventory and have stopped buying items I know I have in stock but cant seem to find.

    Cons

    The quoting feature was a bit difficult to use. Seems over complicated when I want to just add descriptions and a price at the end but it doesn't seem to support this feature and you must make an item for everything. Very inconvenient

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Anthony, Thank you very much for taking the time to write such positive review about our software, we appreciate and value your feedback! Your comment will definitely be passed onto our Product Team and we will keep on working hard to make Loc8 an always more intuitive and user-friendly solution! Best regards, The Loc8 Team

  • Nicholas from Galco Industrial Electronics

    Number of employees: 51-200 employees

    July 2018

    Not To Bad

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    organization

    Pros

    Lots of handy features and basic functionality overall a good idea in the works but still needs development and more options.

    Cons

    -Bugs, -UK English only, -Support doesn't respond to support tickets, -web and mobile apps glitch or very slow on access, -could simplify mobile apps more, -unable to type custom description for parts/inventory items, -unable to charge travel time by mileage instead of by the hour or both, -need polishing

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Nicholas, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that your experience with the new version of our platform is satisfying. We are constantly trying to improve our solution to make it seamless and intuitive to all our users. We take note of the feedback you've listed in your review and we will make sure that one of our Support team members gets in touch with you shortly! Best regards, The Loc8 Team

  • Verified Reviewer

    July 2018

    Easy and handy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    job management

    Pros

    Ease of use
    inputting customers
    assigning technicians
    setting up jobs
    follow on jobs
    maps integration
    very quick uploading photos to jobs with camera integration

    Cons

    occasional crashing on android app
    long load times
    no calendar yet
    free version is a bit limited but hey its free

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy and we will keep on doing our best to make Loc8 an intuitive and user-friendly platform. Best regards, The Loc8 Team

  • Edo from Gheko Constructions

    July 2018

    Loc8 is pretty much exactly what I was looking for. It has all the features I need. Service great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to manage the warranty period on new builds in a more efficient manner.

    Pros

    It has all the features I need and the screens are easy to follow and are not crowded. They have both the desktop version and the mobile phone version for both Android and Apple.

    Cons

    There was a bug in the system that is currently being addressed. They got onto it as soon as I made them aware of it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Edo, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy and we will keep on doing our best to make Loc8 an intuitive and user-friendly platform. Best regards, The Loc8 Team

  • Lois from Altran North America

    July 2018

    Excellent for tracking records for a smaller business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ability to track our jobs and material.

    Pros

    Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files.

    Cons

    Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Loc8.com, Loc8.com PTY LTD

    July 2018

    Hi Lois, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy! Best regards, The Loc8 Team

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