Loc8 Software


 

Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.

Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.

Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size.

 

Loc8 - Dashboard
 
  • Loc8 - Dashboard
    Dashboard
  • Loc8 - Mobile home page
    Mobile home page
  • Loc8 - Job list
    Job list
  • Loc8 - Job overview
    Job overview
  • Loc8 - Job information
    Job information
  • Loc8 - Workforce map
    Workforce map
Supported Operating System(s):
Web browser (OS agnostic)

94 Reviews of Loc8

Showing 1-20 of 94

 

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June 2018

June 2018

Fairly easy to navigate, some changes required to tailor it to my liking.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

Quickly and efficiently manage multiple jobs.

Pros

Much more open and navigational than V3. Able to have more control over jobs and the information within them.

Cons

When opening a job with 1 click, small window opens with brief details, Good! but the bad part is when double click - window opens fully, then < to exit back to the list of jobs, the page refreshes and it starts at the top of the list of jobs instead of where I was when I clicked to open the job. As a result I have to scroll down through over a 150 jobs to find where I was before I opened the job in full. This is a tedious task as I have to wait for the information to re-download. If this is done multiple times per hour I am losing time.
My suggestion is, when the job is opened in full then closed, the list of jobs remains the same as when the job is opened with one click for a brief view. Or, open in full view as a separate window so the job list is not affected and remains at the same location.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to hear that your experience with the new version of our platform is satisfying. We are constantly trying to improve our solution to make it seamless and intuitive to all our users.

We take note of the feedback you've listed in your review and we will make sure that this information gets passed onto our Product Team.

In the meantime, if you need any assistance to navigate your way around the new Loc8 system, please don't hesitate to get in touch with us. We are always happy to help our customers!

Best regards,
The Loc8 Team

 

claudia from Programmed Facility Management
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

quite easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

how quick you can navigate thru our daily tasks and how quick it closes a work order and submit our claims for payments

Cons

how sometimes it keeps freezing the screen whenever we need to check a very long contractor claim as it wont let us open all the lines at once.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi Claudia,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! We would love to make your Loc8 experience even more enjoyable, therefore, please do let us know if you would like one of our Support team members to get in touch with you to further discuss the issue you've mentioned in your review.

Best regards,
The Loc8 Team

 

Tony from Signature Floors SA Pty Ltd

June 2018

June 2018

Have been less than impressed with this latest version. The application continually hangs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The application is good in principle, but required the android mobile app to be fully functional before this was released!

Cons

The android mobile application continually causes the phone to hang, requiring a complete shutdown of the phone. The previous version was fully functional from the outset. This version has been overthought, less functional and has taken a backward step in user friendliness. It's more time consuming in completing processes than the previous version.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi Tony,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are aware of the fact that you are currently required to use a restricted portal of Loc8 as part of your contract with a larger organisation.

If you would like, we could organise a call with one of our Support Team members to present you the actual features and benefits of the Loc8 platform which are dramatically different from what you are currently experiencing with this portal.

Do let us know when you have time for a call, we would be pleased to continue this conversation with you!

Best regards,
The Loc8 Team

 

Alexandra from Streamline Plumbing
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

I find that loc8 makes too many things too hard, it can be so easy, why isn't it?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have to use this software to work with a client.

Pros

I like the drag and drop option. I like the colour code of statues, even though i feel like more colours should be added.

Cons

Unable to add new locations. To add, copy or amend a vendor comment you have to open a whole new small window, why? Unable to highlight tasks and sort by quantity, assets, items... this gets particularly frustrating when there are more than 6 tasks in the job. Also when there are more jobs it gets so hard to amend status or vendor comment to the bottom 3 tasks. Every day template ID has to be added and you are not able to move it to the front, where it belongs, as this is the number one identifier of tasks. Our job requires to know the quantity of jobs in certain statuses. This can get very hard, it would be great to save some statuses to the side bar like with the old version. To enter warranty details, you have to start at 1970! Unable to delete task, everyone makes mistakes! the window to add a new task and makes it hard to identify the correct task. To add pencil notes to a task you have to work with a way too small window, which you are unable to edit or delete after you hit save. After a certain amount of time you are unable to change the status or anything to a task.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi Alexandra,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are aware of the fact that you are currently required to use a restricted portal of Loc8 as part of your contract with a larger organisation.

If you would like, we could organise a call with one of our Support Team members to present you the actual features and benefits of the Loc8 platform which are dramatically different from what you are currently experiencing with this portal.

Do let us know when you have time for a call, we would be pleased to continue this conversation with you!

Best regards,
The Loc8 Team

 

Jonathan from Information Technology and Services

May 2018

May 2018

Very Good software - it does what it needs to do!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of scheduling jobs for our field techs! It allows us to see where our techs are and quickly manage them for their next jobs for the day.

Cons

So far, there is nothing that we can say negative about the software. We use it for simply managing our technician's schedule.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi Jonathan,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are truly delighted to read your review! We will keep up the hard work to make our platform always more intuitive and efficient.

Best regards,
The Loc8 Team

 

Charity from Ronalds & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Straight forward and easy to use software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Management of field staff

Pros

It can integrate with other accounting software. It is also very straightforward and easy to use. Also very affordable.

Cons

The software has some downtime which is very inconveniencing. It would also be good if the word technician is customizable to make it usable across the field service industry.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that in overall, you are satisfied with our product! We take note of your feedback regarding the word technician and we will make sure that this information gets passed onto our Product Team.

In the meantime, please don't hesitate to get in touch with us if you need assistance with your Loc8 system.

Best regards,
The Loc8 Team

 

Louise from Programmed.Facility Management

May 2018

May 2018

Found very difficult at first - slowly working way round to efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is faster at times than Loc8 v3 logging in very easy and visibility is great, there are negatives with the app re not able to see all the actions in a view - and also in history there are too many details that are irrelevant to the work that I do on this app

Cons

the inability to see certain fields that were available on V3 and inability to change status to anything without having to change twice

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi Louise,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to hear that your experience with the new version of our platform is satisfying. We are constantly trying to improve our solution to make it seamless and intuitive to all our users.

If you need any assistance to navigate your way around the new Loc8 system, please don't hesitate to get in touch with us. We are always happy to help our customers!

Best regards,
The Loc8 Team

 

Allister from Elect-Solar
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

relatively painless system to use, only worked on my android devise, not on colleagues ios devices

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

straight forward to use, for what we use it for it is not a time consuming task, clear graphic is easy to understand

Cons

not sure of the value for the data captured, really only being used for a sign in and sign out job app. if the forms worked then i can see the value, we only use it because its mandated by the company we work for, all forms we use are paper based

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi Allister,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are aware of the fact that you are currently required to use a restricted portal of Loc8 as part of your contract with a larger organisation.

If you would like, we could organise a call with one of our Support Team members to present you the actual features and benefits of the Loc8 platform which are dramatically different from what you are currently experiencing with this portal.

Do let us know when you have time for a call, we would be pleased to continue this conversation with you!

Best regards,
The Loc8 Team

 


May 2018

May 2018

Ive had a great time using this software! The only thing is glitches I can't fix in beta version.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that I can quote and dispatch to workers the jobs and keep the time management! Love it! Shows me my efficiency. Freaking rocks. And that it's all pretty darn simple.

Cons

I hate that I can't send an invoice! Like what the heck! I can quote, manage workers in/out times, dispatch. But when it's all said and done, I can't get paid. I have to outsource that. Lame.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: June 2018

June 2018

 

Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that in overall, you are satisfied with our product! You'll be happy to know our QuickBooks Integration is not far off, and Xero integration is already working. In the meantime, don't hesitate to get in touch with our Support Team if you have any questions.

We are here to make your Loc8 experience pleasant and seamless!

Loc8 to QuickBooks Online Integration ==> http://help.loc8.com/using-loc8-browser/integrations/loc8-to-quickbooks-online-integration

Best regards,
The Loc8 Team

 

jim from Innovative Irrigation

April 2018

April 2018

Very capable program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

seems to have a lot of things to offer and use
customer mangement billing and scheduling emailing as well

Cons

I think some of the scheduling and assignment threw me off don't seem to get it
I may need more time with program or ?
I did not like the invoices the way they would look to plain to me should be more custom

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Jim,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! We would love to make your Loc8 experience even more enjoyable so please, do let us know if you would like us to get one of our Support team members to call you.

Best regards,
The Loc8 Team

 


April 2018

April 2018

Easier to use than V3. Had a few problems with iPad app. A bit glitchy at times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good for work order management and keeping track of outstanding jobs. It is easy to create a work order either as an administrator or a mobile user.

Cons

The system is designed for field based tech's and is a bit clunky for site based staff. Reporting is very limited. I could do with being able to report based on individual assets but i don't think this is possible. Finding a specific past work order without knowing the number is very difficult.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you have transitioned from V3 to the new platform and that you are in overall satisfied with it. We are still working on improving the product and we are about the release a whole bunch of exciting new features.

Customer satisfaction is highly important to us so, in the meantime, please don't hesitate to let us know if there is anything we can do to help you improve your Loc8 experience. We could easily get one of our Support team members to call you!

Best regards,
The Loc8 Team

 

Mike from Lambda Networks Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Fairly Straight forward application to use, looking forward to the new features that are to be added

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Currently able to manage and run our small field staff with ease

Pros

Clean and basic user interface. Very easy to deploy and mobile application works well. Found that the customer service is very responsive and personal.

Cons

The browser version has experienced some downtime. Most likely to the dev of the application as it is still somewhat in Beta stages.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Mike,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

 

Carl from Programmed FM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Fit for purpose to our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I only use it for time sheet review and approval for employees.

Pros

It has a lot of additional features that aren't in use by me. From the headers it looks like it can do a lot lot more than the time sheets that it is being used for.

Cons

Its not being used to its full potential. No manual was provided to me fo ruse which means that even though it can be used for a lot more than i use it for it would be difficult to use without the manuals.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Carl,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

Customer satisfaction is extremely important to us so please, don't hesitate to let us know if there is anything we can do to help you improve your Loc8 experience. We could easily get one of our Support team members to call you!

Best regards,
The Loc8 Team

 

Alexandra from VincentCare Victoria
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

I love Loc8 and am looking forward to the upgrade to the new platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use
All property information in one place
Reactive maintenance, work orders and invoice details all accounted for in the system
Preventative maintenance work orders issued according to the schedule manager - proof of maintenance completed and invoiced - if necessary there for auditing purposes
Reports easy to run for departments or hubs
The ability to continually track information what still needs to be completed
Track orders by Supplier
Track orders by Sites

Pros

The software is easy to use, it works well and captures everything that we need to do to facilitate our business requirements.

Cons

Internal issues only - that all our staff don't use the web form as it should be used but I am looking forward to the new web form, and training our staff to log there jobs.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Alexandra,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

 

Ben from Bramley Transport
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Software has really changed direction in the last couple of years and gone away from asset mgt

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The original versions were great for letting us inventory our items and allow external access for clients....but since the upgrade it has made it extremely hard add items in a quick and timely manner.

Pros

It is online and hosted. Support in Australia. Extremely knowledgeable support. It's ability to create logins for external users is very useful

Cons

painfulness of importing items with pictures, it can not deal with assets with images in a user friendly way and has caused a lot of issues with out clients.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Ben,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

Don't hesitate to let us know if there is anything we can do to help you improve your Loc8 experience. We could easily get one of our Support team members to call you!

Best regards,
The Loc8 Team

 

Cheryl from Champagne Spas
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

It does what we need it to and is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for a way to help our field technician stay organized and let us know which calls were outstanding without having to go through all his paperwork. Loc8 was our solution and so far, it's working great! He gets pinged as soon as I put in a call so he is able to contact our customers sooner and in turn, get their spas fixed sooner. It has been a big help

Pros

I like how we can put in appointments for our technician and he gets notified right away, that has really helped him to stay on top of things. I also like the different options as far as appointment status go, definitely helps to differentiate between our customer needs and is very easy to organize.

Cons

I wish there was more capability of color coding instead of the simple blue and gray. For instance, it would be nice to know which appointments were cancelled versus completed without having to open up each ticket.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Cheryl,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

 

Damian from SPED Malaga Edward, Malaga Renata SPÓŁKA Jawna
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very helpful tool for field service management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Auto timer for repair time.
Automatic distance counter + GPS tracker.
Barcodes database for replacement parts.

Cons

Mobile App has strong tendencies to crash (both on android and iPhone).
App can be used only on one mobile device at same time.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Damian,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

 

Jon from Building Support Services

November 2017

November 2017

Huge cost & time savings, thank goodness CEO said yes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost reduction, smoother job flow, more consistent delivery of jobs to tradies, tracking jobs, reporting, visibility, fraud reduction. Easy to work with both internal guys on tools and external contractors.

Pros

Two aspects - (1) there are so many functions that are available in this software to manage the job flow, mapping, time tracking, billing, reporting. Its like you just drop jobs in one end, they get done and a report pops out the other end.
(2) I can give the mobile app to a tradie who is totally useless with technology and they can figure it out pretty easily. No training, no support hassles, just load it up, show them for a couple of minutes what I want and they are out in the field.
This new version is much faster than the old version as well. I think we can expand our business off the back of this software into government contracts and probably have quite a bit of cost reduction. We went through a whole selection process looking at simpro, jobber, even maximo but Loc8 had the best functions. It was important to us if it was made in Oz or at least had a big support team here if needed and Loc8 does.

Cons

The initial data migration was pretty easy, the integration with existing systems works really well. I guess the hardest part was the process for making the decision to migrate from our previous system to this. Its hard to get internal people motivated to make a change for the long term sake of the business. I guess that's the same with all decisions that are a key part of ops.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: April 2018

April 2018

 

Hi Jon,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

 

Yvonne from APPC

October 2017

October 2017

We use Loc8 as a management system for our painting business. It can be difficult to use .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like that we can view all of our jobs and theya re sorted by easy to navigate categories. Inputting information is simple.

Cons

There are frequent drop outs and it can be annoying having to individually add locations when you can't select multiple items at one time.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Yvonne,
Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We strongly advise you to visit our website to discover our new products. Loc8 has considerably evolved since you first started to use it 2 years ago. We have recently launched a free edition called Lite which was specifically designed for painting businesses like yours and any other service/contractor business. We would love to see you try this new platform and hear your feedback again afterwards.
Best regards,
The Loc8 Team

 

Gail from O'Donnell and Hanlon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

coal face opinion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I feel that the programme is fragile. It slows down to a crawl sometimes, which is very frustrating when there are people waiting on the line. I find the navigation down the form could be improved, as the scroll bar doesn't work very well.

Cons

When you try to find an address, it shows up and then disappears. You have to then get out of the work order and start again. This happens quite often.
Sometimes, when you are busy, it slows right down.
Sometimes, it will just stop and a window will pop up asking you what you were doing. This is infuriating when you are trying to talk to a tenant and have entered a lot of info, only to find you have to start all over again.
I find I don't trust the programme, I make sure I write everything down and then enter it into the programme after the phone call is over. This is a waste of time, but I find I have lost work so often that I do it as a matter of course
The Description gets lost a lot. I make sure I copy the description every time, because if I don't, that'll be the time that it gets lost.

Advice to Others

I know this programme does more than just record and send work orders, however, I have used other programmes that manage rent rolls and send work orders that are much more user friendly and faster to use and on the whole don't lose the information just entered on a regular basis as this one does.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Gail,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are sorry to hear that you are facing some issues using Loc8 and we will make sure that your account manager and one of our Support staff get in touch with you.

Customer satisfaction is crucial for us and we want to make your Loc8 experience a success!

We will be in touch shortly.

Best regards,
The Loc8 Team