Loc8 Software


 

Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.

Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.

Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size.

 

Loc8 - Dashboard
 
  • Loc8 - Dashboard
    Dashboard
  • Loc8 - Mobile home page
    Mobile home page
  • Loc8 - Job list
    Job list
  • Loc8 - Job overview
    Job overview
  • Loc8 - Job information
    Job information
  • Loc8 - Workforce map
    Workforce map
Supported Operating System(s):
Web browser (OS agnostic)

77 Reviews of Loc8

Showing 1-20 of 77

 

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Jon from Building Support Services

November 2017

November 2017

Huge cost & time savings, thank goodness CEO said yes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
Support

Cost reduction, smoother job flow, more consistent delivery of jobs to tradies, tracking jobs, reporting, visibility, fraud reduction. Easy to work with both internal guys on tools and external contractors.

Pros

Two aspects - (1) there are so many functions that are available in this software to manage the job flow, mapping, time tracking, billing, reporting. Its like you just drop jobs in one end, they get done and a report pops out the other end.
(2) I can give the mobile app to a tradie who is totally useless with technology and they can figure it out pretty easily. No training, no support hassles, just load it up, show them for a couple of minutes what I want and they are out in the field.
This new version is much faster than the old version as well. I think we can expand our business off the back of this software into government contracts and probably have quite a bit of cost reduction. We went through a whole selection process looking at simpro, jobber, even maximo but Loc8 had the best functions. It was important to us if it was made in Oz or at least had a big support team here if needed and Loc8 does.

Cons

The initial data migration was pretty easy, the integration with existing systems works really well. I guess the hardest part was the process for making the decision to migrate from our previous system to this. Its hard to get internal people motivated to make a change for the long term sake of the business. I guess that's the same with all decisions that are a key part of ops.

Review Source: Capterra
 

Yvonne from APPC

October 2017

October 2017

We use Loc8 as a management system for our painting business. It can be difficult to use .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support
Pros

We like that we can view all of our jobs and theya re sorted by easy to navigate categories. Inputting information is simple.

Cons

There are frequent drop outs and it can be annoying having to individually add locations when you can't select multiple items at one time.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Yvonne,
Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We strongly advise you to visit our website to discover our new products. Loc8 has considerably evolved since you first started to use it 2 years ago. We have recently launched a free edition called Lite which was specifically designed for painting businesses like yours and any other service/contractor business. We would love to see you try this new platform and hear your feedback again afterwards.
Best regards,
The Loc8 Team

 

Gail from O'Donnell and Hanlon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

coal face opinion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I feel that the programme is fragile. It slows down to a crawl sometimes, which is very frustrating when there are people waiting on the line. I find the navigation down the form could be improved, as the scroll bar doesn't work very well.

Cons

When you try to find an address, it shows up and then disappears. You have to then get out of the work order and start again. This happens quite often.
Sometimes, when you are busy, it slows right down.
Sometimes, it will just stop and a window will pop up asking you what you were doing. This is infuriating when you are trying to talk to a tenant and have entered a lot of info, only to find you have to start all over again.
I find I don't trust the programme, I make sure I write everything down and then enter it into the programme after the phone call is over. This is a waste of time, but I find I have lost work so often that I do it as a matter of course
The Description gets lost a lot. I make sure I copy the description every time, because if I don't, that'll be the time that it gets lost.

Advice to Others

I know this programme does more than just record and send work orders, however, I have used other programmes that manage rent rolls and send work orders that are much more user friendly and faster to use and on the whole don't lose the information just entered on a regular basis as this one does.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Gail,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are sorry to hear that you are facing some issues using Loc8 and we will make sure that your account manager and one of our Support staff get in touch with you.

Customer satisfaction is crucial for us and we want to make your Loc8 experience a success!

We will be in touch shortly.

Best regards,
The Loc8 Team

 

Graham from Programmed Facility Management
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

A Functional Work Order Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.

Pros

It has desktop and mobile apps.

Cons

The mobile app is extremely limited in its capability.

Advice to Others

May be good for certain companies and situations. Would definitely need to be reviewed for use on a case by case basis.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Graham,

Thank you for taking the time to write a review about our software!
We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. 

The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Best regards,
The Loc8 Team

 

Ben from O'Donnell & Hanlon Pty Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Loc8 Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Loc8 to manage a large scale government Facility Management contract that commenced in April 2016. I have found the team at Loc8 very professional and accommodating to work with during our customisation process for integration with our client's IT Systems.

The Loc8 interface is extremely user friendly and the service stability is very good.

There are still some features to be added to Loc8 in the coming months that will further enhance our ability to administer the contract. We are very much looking forward to enhanced reporting functionality and moving to HTML, which will allow our field staff to operate the full interface of Loc8 on a tablet.

The Customer Support provided is excellent, any critical issues are always addressed promptly.

We are looking forward to working further with the Loc8 team to develop features that will be beneficial to both parties. Overall we are very happy with our investment.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Ben,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

 

Michael from ARA Fire
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Could be a lot simpler use....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good features but needs to be much more user friendly. Software needs to be easy enough for a first time user to grasp without the need for extensive training.

Pros

The mobile app

Cons

Too complicated
Not user friendly enough

Advice to Others

Keep the user interface as simple as possible

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Michael,

Thank you for taking the time to write a review about our software!
We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn't always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. 

The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Best regards,
The Loc8 Team

 

Paul from ARA

November 2016

November 2016

Making paper work easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use the Loc8 for work everyday and have for a few years now
I dont have any issues with the app and its easy to use
All good

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Paul,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

However, we strongly encourage you to upgrade to the current Loc8 platform to make your Loc8 experience even more enjoyable. Take advantage of the 14-day free trial first to take note of the significant improvements!

We look forward to assisting you in your new Loc8 journey.

Best regards,
The Loc8 Team

 

margaret from LD TOTAL

November 2016

November 2016

Loc8 for programmed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall easy to use however it is slow moving between fields. Also is there anyway we can move the work orders that are fully completed to a new folder to clear off the screen

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Margaret,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

We strongly encourage you to upgrade to the current Loc8 platform to make your Loc8 experience even more enjoyable. Take advantage of the 14-day free trial first to take note of the significant improvements!

We look forward to assisting you in your new Loc8 journey.

Best regards,
The Loc8 Team

 

Vincent from Egis
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

my experience of Loc6.5

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This could be a great tool if it worked & you could use it when required I know that the connection is not really Loc8 problem but use another provider or network

Pros

if it works it's good

Cons

trying to get onto it

Advice to Others

it keeps coming & going

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Vincent,

Thank you for taking the time to write a review about our platform, we are sorry that you are finding access to Loc8 challenging.

If you give us the contact details of one of your IT staff, we would be happy to assist them resolving your network problem.

Don¿t hesitate to send those details directly to the following email address: service@loc8.com

We look forward to hearing from you.

Best regards,
The Loc8 Team

 

Phillip from Morpho

November 2016

November 2016

Does what its supposed to once you know how

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Software provides excellent features and is reasonably user friendly. Has some quirks but nothing which I would call a deal breaker. Management is simple and the program does what its supposed to.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Phillip,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

 

Paul from Programmed FM Adelaide SA

November 2016

November 2016

Mobile Application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Loc8 is easy to use in general however greater access ie: mirror the desk top version would be a great advantage. Detaching photos from orders owned by others on a mobile device would save a trip into the office to access a desk top. Or relying on another staff member to dettach and send via email. .Since the new installation of ISO 10 loc8 will not hold preference settings ie priority /selecting all orders each time you close the app you always start from the beginning and often takes longer to load each time. Seem to be have more issues with logging on, more ISP issues?

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Paul,

Thank you for taking the time to write a review about our software!
We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. 

The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Best regards,
The Loc8 Team

 

Brett from Egis

November 2016

November 2016

Current format of software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I understand that this software is in development and my comments are based on its current format. To manage maintenance today life cycles are critical unless I have missed it residual life, failure codes or condition reporting is not included . When someone is starting out you need as much out of the system as possible so work orders inventory and its control PO system not reliant on having another account. Might be worth making some comparison. We do not need a comprehensive system, but it should allow a company to follow the path to ISO 55000

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

www.loc8.com

 

James from Rhys Finlay Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Works, but has issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It crashes less these days but still frequently goes back into job cards after I have gone back out to the list. It has server connection issues a lot but that could be due to the country I am in.

Pros

Getting jobs is quicker than on paper.

Cons

It boots me out a lot and deletes my user details.

Advice to Others

The ability to group jobs by address would be great for multiple jobs for the same address.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi James,

Thank you for taking the time to write a review about our software!
We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. 

The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Best regards,
The Loc8 Team

 

John from Eurovia

November 2016

November 2016

Poor service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Following the recent changes we have had little or no support from Loc8 and as a result are seriously considering alternative systems.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

www.loc8.com

 

leslie from belowzero

November 2016

November 2016

Loc8 review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The web browser can be slow sometimes. It takes a long time to load jobs. The app is good and user friendly.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Leslie,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

We understand your frustration regarding certain aspects of our platform and we couldn¿t agree more with some of the points you raise.

As a result, we have been working hard to develop an advanced version of our platform and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Your feedback has helped us to improve our system, so now let us return the effort and see how we can help you improve your business too!

Best regards,
The Loc8 Team

 

Jenny from Ektimo Pty Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Loc8 Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are still at the implementation stage of using Loc8 but I can see the benefit this software will have for our company. Loc8 is a great tool for equipment tracking and asset management.

Pros

The ability to show when particular equipment is moved from one location to another. The ability to produce work orders.

Cons

Nothing negative so far.

Advice to Others

We are only at the implementation stage so it is hard to comment on this until it is put into use.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Jenny,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

 

Chris from O'Donnell & Hanlon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Loc8 not bad i'd give it an 8

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For all the filters you can use to find things you need its a great program, the use of the enter button instead of the Apply button would be nice though.
The program has it's up's and down's has a tenancy to be Slowca8 sometimes at least once a day it has to be rebooted.
But for the most part it's practical for what we need it for.

Pros

Different filters to find exactly what you want/need

Cons

Sometime very slow and needs to be closed and rebooted

Advice to Others

When you type in a Work order or site etc you have to hit apply with your mouse, being able to hit enter as you are already on the key board typing would be good

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Chris,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we will keep on working hard to optimise your Loc8 experience!

Best regards,
The Loc8 Team

 

Esther from Lifestyle Communities

November 2016

November 2016

Great Program with loads of features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are fairly new users and are still in the early stages of learning the system. Input has been incredibly easy and once you know what you are doing, the system is easy to follow. Can't wait to learn more functions and to utilise to its full potential.

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Esther,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

 

Phillip from A.Nobles & son
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Phil B review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall Loc8 is a easier app to navigate once I had a few goes at it. There are some issues at times where the app shuts down midway through inputting data and the ability to search by the serial number of an item would be helpful, currently I only know how to search by the barcode/id #, if the item I have lost its barcode I have to input it as a new item which then doubles up that item on the register. Also if I am in an area with no mobile reception and creating a new item and task I can't access the area to input the whole description of that item in "view". Other than those issues I like the app.

Pros

Easy to navigate

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Phillip,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we will keep on working hard to optimise your Loc8 experience!

Best regards,
The Loc8 Team

 

Bruce from Lifestyle Communities
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Good value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Loc8 is a very useful tool. Still needs some tweaking but very valuable in assisting in regular maintenance and asset listing

Pros

User friendly

Cons

touchy paging down on some screens

Advice to Others

nil

Review Source: Capterra

  Response: Loc8.com, Loc8.com PTY LTD

Date: November 2017

November 2017

 

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Bruce,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team