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> Reviews of ServiceWorks. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ServiceWorks is a good fit for you!

Source: https://www.softwareadvice.com/cmms/serviceworks-profile/reviews

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ServiceWorks Reviews

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[Overview](https://www.softwareadvice.com/cmms/serviceworks-profile/)

Reviews

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# ServiceWorks Reviews

## Reviews Summary

## Overall Rating

3.6

* * *

## Ratings Breakdown

5

(39)

4

(28)

3

(22)

2

(10)

1

(16)

## Secondary Ratings

Ease-of-use

3.5

Customer Support

3.6

Value for money

3.6

Functionality

3.6

* * *

### Pros

"When it actually works and doesn't glitch out, or run slow as a snail, and doesn't mess up inventory, it is ok at best."

"Overall, ServiceWorks is a user friendly software that allows us to complete our work with out having to worry about the amdin side of our business."

"We did a lot of research on designing scheduling and dispatch software and out of all of the research ServiceWorks is the best software for flexibility, design and price."

### Cons

"the way I wanna keep recxord my inventory I can't do because it can't be structured in that way and if it can be I can't get any help to get it figured out and again I can't make my own barcodes to even try"

"Overall, I am highly dissatisfied with the service and wish the platform aligned more closely with the user‑friendly, fully integrated solution that was originally presented."

"I don't like with the new update the pop up job review box used to let me view the service performed, which was very helpful and also it stopped showing the amount with tax. Before you could see both of those. "

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ServiceWorks Reviews, Pros and Cons - 2026 Software Advice