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> Reviews of Bitrix24. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bitrix24 is a good fit for you!

Source: https://www.softwareadvice.com/cms/bitrix24-profile/reviews

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Bitrix24 Reviews

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# Bitrix24 Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(460)

4

(354)

3

(120)

2

(29)

1

(30)

## Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.2

Functionality

4.3

* * *

### Pros

"The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions."

"On the productivity side, the built-in automation helps cut down repetitive work like setting reminders or follow-ups, so you can focus more on actual outreach."

"Bitrix24 works well when the objective is centralizing CRM, team collaboration, tasks and client communication in one workspace."

### Cons

"The app sometimes crashes and forces a log out which can interrupt work flow."

"Some basic functionalities, such as visibility settings, role management, and profile handling, are crucial and contribute to this feeling of not enough."

"The entire platform system (colors, positions, fonts, notifications...) is baroque and the functions are not at all intuitive."

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Bitrix24 Reviews, Pros and Cons - 2026 Software Advice