All Bynder Reviews
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Eileen
Verified reviewer
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Flexible solution that adapts to your needs
Bynder is a robust and comprehensive solution for digital asset management in the enterprise environment. Its advanced features and ease of use make it a valuable tool for any office manager looking to improve collaboration, maintain brand consistency and streamline media-related workflows.
PROSIt greatly facilitates the organization and distribution of multimedia resources in the company. I love its ability to efficiently store, label and classify all types of files, from images and videos to documents and presentations. The advanced search function allows you to quickly find the material you need, which is invaluable in a busy work environment. In addition, the customizable templates and content creation module help maintain brand consistency across all communications.
CONSAt times, the platform can be a bit slow when loading large files or at times of high traffic.
Mayank
Animation, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Meets all project management needs of an animation studio
Bynder is the platform where we manage our animation projects and meets our project management requirements in a perfect way so far except reporting tool.
PROSBynder is the most user-friendly and easy to use project management platform with its relative extensive features such as video brand studio, workflow manager and digital asset management infrastructure.
CONSAlthough in overall Bynder is the most user-friendly and easy to use project management platform, it is hard to say that reports tool is that much user-friendly and sufficient to reflect all required statistical data.
Reason for choosing Bynder
Bynder's workflow manager was more suitable for tracking the animation development process.
Reasons for switching to Bynder
Wrokflow module of Bynder was more suitable for creative content creation process.
Thom
Used free trial
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed December 2011
Good product, could be even better
We are generally happy with the product solution and feel it is better than the other ones we evaluated during the review phase. When customers make feature suggestions you should try to find out what scenario is taking place that makes these ideas so needed. Understanding your customers' workflows can be quite revealing.
PROSIt's very important for us for our end-users to find the database easy to use, as our potential audience is around 80,000. For the most part, users seem to find WebDAM easy to use. Administering, uploading photos and making simple changes are fairly easy to handle, although there are some situations where we do need help from WebDAM to figure out. The emails and blog are helpful for users to get to know the product better.
CONS- The single biggest feature problem that affects users, is that we aren't able to custom edit the email that goes out to users after they register. We aren't able to tell them their account will be not activated immediately -- and when you're in the business of providing assets, customers are generally in a panicked state of needing them. - We had a lot of trouble setting up permissions for different groups to view or not view folders that required extended tech support with WebDAM. Because the process of doing this is not intuitive, it is hard to share this information with other administrators here. - I would say that none of the feature suggestions we've send along have yet been implemented. So I do wonder what better, more important features other users of your product are sending that catch your eye.
Pratham
Staffing and Recruiting, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Straightforward and Organized Remote Working and Business Integration Tool
Our whole marketing, social, and graphics teams can seamlessly exchange these files thanks to Bynder, which also helps us manage our photo library and other assets. Sharing your documents with outside services can feel less secure when you work with a platform like Microsoft. We get an additional degree of security from Bynder. We can be sure we are always working with final assets thanks to Bynder.
PROSThe taxonomy system and the dashboard page really amazed me because Bynder has basically thought of everything. The derivatives feature of Bynder is something else I adore; it takes SUCH a massive burden off my shoulders that the system can automatically crop socially ready assets for me. Without the requirement for a VPN connection, all employees may discover work and have immediate access to our resources. Our productivity and file management both significantly enhance thanks to Bynder. Although setting up a DAM system can be frightening, the Bynder team has a great process that lets us do it quickly and without much difficulty.
CONSI wish I had had more time to spend during onboarding on a few modules. Although Taxonomy is really important, we spent a lot of time discussing it, therefore I wish we had spent a bit more time discussing some of the other elements. I want to Bynder had some organisational system to more closely resemble how each of us uses our PCs, hard discs, etc. I would like to see more pre-built API connectors and less expensive Adobe plug-ins. Another benefit would be facial recognition.
Ernest
Verified reviewer
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Unlimited Features and Customization, Great Support
We came from manually coding our seasonal assets to a landing page for our dealers and distributors. It was a great experience for them but far too much time and effort to maintain. We Then migrated to an FTP solution that saved us a ton of time each season to upload assets but was an awful experience for our dealers. Upon researching DAM systems we came upon Bynder. We were drawn to them based on the branded experience and the ability to make it feel Ruffwear and not another generic file sharing platform. In the first 6 months the number of process improvements and ideas that have come about based on Bynder's abilities is amazing.
PROSThe amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.
CONSDue to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.
Jason
Verified reviewer
Information Services
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
I love WebDAM and so do all of my users
brings all of our assets together under one system and allow access to all users across the company
PROSSharing directly from the system is amazing, along with folder permissions this makes the system extremely powerful
CONSsometimes the functionality does not always work reporting and uploading tends to go in and out and when a new version is added to the system any previous sharing links contain the old asset
Georgi
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Bynder is still the leader in DAM and creative management
Bynder has cut the time it takes us to create and share assets by hundreds of hours a year. It has saved our creative team tonnes of work when creating new asset variants.
PROSFinding the right assets and easily sharing them with both our internal and external stakeholders is a breeze. The user interface is super easy to use.
CONSNothing I can think of - maybe a few bits around the waiting room functionality can be improved.
Ahmad Farhad
Management Consulting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Bynder, You Marketing Partner!
I love Bynder, this wonderful software helps my business in any way like best marketing through content creation/management, creative management, video making, file storage, and many more. Thank Bynder!
PROSI use and like Bynder for my business digital or online presence. This software has different helpful tools such as creative management, video making, content creation/management, and many more nice features which helps my business widen its network.
CONSI like all the tools included in this software, I would love to see other new and amazing tools in upcoming versions.
Bandaru
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2023
Great tool for digital assets
Bynder overall experience is great. It having great features, excellent support user community.
PROSBynder provides excellent support. It provides advices from experts for helping customer.It is a best cloud based digital asset. Powerful tool for brand guidelines.
CONSIt is little bit confusing because the interfaces are different. Remaining all good.
Ganisetti
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great and fantastic, user community
The overall experience is very good. Happy to have this tool
PROSBynder functional features are great, they having excellent strengths. It provides advices and support. Best digital assest.
CONSThe extra modules in bynder is less. The upload speed is little bit slow. The tagging system is complex.
Bryan
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
Reviewed December 2011
Great product, excellent people!
This is a DAM excellent product and is supported by a fantastic, responsive DAM staff. I highly recommend working with the folks at WebDAM for anyone interested in sustainably managing, or wanting to improve access to, their collection of digital materials! P.S. a small note about (webdam)/admin/keywords.php: "A keyword list enforces consistently throughout your asset library. By using a keyword list, your administrators will be presented with the list to choice from when adding keywords from the Edit Captions page. If you had previously uploaded a keyword list, you will have the option to append your new keywords or replace the previous list.(Seperate keywords and phrases by comma and/or a newline)" *consistently = consistency *choice = choose *Seperate = Separate *newline = new line
PROSWebDAM is an excellent product with a lot of potential. It is powerful, robust and configurable for most any set of circumstances in which it is used. Your support and customer service staff are absolutely wonderful! The webinars I've attended have been excellent and pertinent. Managing user access to specific folders/assets based on group membership is a fantastic custom option. This system has everything we were looking for in a Digital Asset Management system.
CONSParts of the interface are cumbersome. Sometimes it's too many clicks from here to there, sometimes it's just not easy to find the function: in training I've conducted thus far, I have had 3 people ask "How do I move files around? Can I drag and drop?" Managing users (folders maybe?), editing metadata on assets, viewing folder and asset data could all stand some improvement, but the functionality remains. We've been experiencing some odd locking up issues as well. This seems to be related to the auto-logout function (it would be nice if the local administrator could set that auto-logout length of time). When it locks up, only restarting the browser returns functionality. **Have experienced this in Safari & Firefox on Mac OS
Anonymous
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Intuitive system -works great.
It's much easier for sales reps to find the content they need, rather than asking me for files multiple times per day. I love that you don't have to slog through folders - you can mix and match tags/filters to find exactly what you want in very little time. It's also been great to have public links to the files (if desired) to send them out to people outside of the company, like prospects. Way, way better than Dropbox... there's also rudimentary tracking features which could be improved but already have come a long way in the 2 years we've had the system.
PROSIt is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place. Our client service rep is also wonderful.
CONSIt was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.
Travis
Consumer Goods, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2017
Learning and loving this DAM software
Our teams save time, energy, and frustration on a daily basis.
PROSWe love WebDAM's ability to organize and display our marketing team's assets. They are searchable and there are so many flexible options for downloading, sharing, and collaborating. WebDAM is more flexible to our needs than I ever expected it would be.
CONSThere is a lot to learn to make this software work for your needs, but anyone who has served as an admin for this should expect that. The Brand Portal is awesome but more difficult to implement. I wish there was a bit more support around that.
Arjun
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2011
WebDAM for Root Capital
WebDAM has been extremely effective in cataloging our vast library of images and even more effective in terms of the ease with which we can extract those images and the data associated with them such as names, dates, locations, industries etc which we use a lot in our storytelling function. The customer service has been nothing less than fantastic. So thank you for this highly recommendable product!
PROSWebDAM has greatly increased the ease with which we catalog and use images associated with our work in many ways - Vast storage space which reduces the need for filtration of images - Well organized folder system with activation options - Metadata allows us to catalog information along with every image for story development purposes - Different download sizes for web or print purposes - Lightbox system allows us to share images easily for internal and external purposes. - WebDAM's versatility also allows us to store design files and collateral files for downloading by staff members. - AMAZING customer service! Prompt responses on service calls and high quality and regularly scheduled webinars.
CONSThe only con I think of with the current version of the software (that we purchased) is that it does not have an inbuilt media player to play video files. I have been informed that this is something that can be incorporated into the package.
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed January 2019
Bynder
Overall, working as a contributor to a large Bynder database has been a mixed bag. Some of the upload processes and interface choices are a bit frustrating. But in general, it's a stable platform that gets the job done in helping large organizations share assets.
PROSAt its best, Bynder makes it easy to find and share resources within a large team. The interface is generally friendly and easy to navigate.
CONSI wish there were better upload options for assigning photo metadata to fields within Bynder or auto-tagging assets based on metadata. The 'related assets' feature is often confusing and file versions could be displayed in a much more friendly way. Pricing seems a bit high compared to other solutions.
Anonymous
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
WebDAM - A Bynder Product
Having been a WebDAM user for the past 5+ years, we have really relied on the software for all of our digital asset needs for our marketing department and for the entire organization.
PROSWe were early adopters to onboard WebDAM and the solution has met our need. It allows us to organize, tag, download, save lightboxes for projects, search, expire old photos with ease. The pricing is aligned with their competitors so it's a competitive software solution for anyone to explore!
CONSFor us, they are only minor - being able to embed metadata within the photo through WebDAM and integrated plug-ins for Adobe CC. Not a deal breaker but certainly would help!
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2019
Webdam / Workstream
We have been able to significantly reduce the amount of time project managing our creative requests since rolling out Webdam to our organization.
CONSThere are a few minor annoying things - for example, when showing a list of tasks it shows 20 on a page. Instead of being able to "show all" - you only have the option to "show more". When you have 800 tasks, that is a lot of clicking@
Jade
Medical Devices, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
Webdam Life
Webdam was chosen to be our DAM system because of the ease of use and affordable pricing. The task of migration was a bit tricky. We hired an outside company to transfer assets from MediaBin to Webdam. Transferring metadata and some of file types were a bit challenging. We just about have all of those issues solved. We rolled out our training of Webdam to employees and vendors. The system has been well received and folks are using it and love how smooth it is. Uploading assets is a breeze, drag and drop...voila! Very easy to add metadata and organize the folder structure. Overall, Webdam is an amazing DAM system!!
PROSEase of use. It works well. Company is open to suggestions for improvement.
CONSLack of folder functionality...not being able to email, download, upload or have folders populate a search.
Vendor Response
Glad to hear your team was able to easily adopt Webdam! Increased folder functionality is a feature that¿s high on our radar. In the meantime, while lightboxes aren¿t the same as folders, they are great for batch actions like emailing, downloading, etc.
Replied April 2017
Brionne
Verified reviewer
Design, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE