Bynder Software

Bynder Software

Find out more:

1

Recommendations

FrontRunners 2020

Find out more:

About Bynder

Bynder offers a selection of branding, marketing and digital asset management (DAM) tools for businesses of all sizes. Bynder’s DAM is designed to help companies manage, maintain and distribute public and private digital assets, including videos, documents, images or any other form of digital content. Bynder DAM increases productivity, partly by organizing a company’s digital assets into a centralized, searchable, database that can be accessed by any employee from any location. For security, Bynder DAM uses two-factor authentication and management can change access and editing rules on individual or per-group bases. Bynder DAM is a cloud-deployed platform and can be accessed from any web browser. It integrates seamlessly with Bynder’s other tools, allowing com...
Close

Image 1 of 3

Job overview

Bynder User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 158 reviews

User Profile

Ernest

Verified reviewer

Company size: 11-50 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Unlimited Features and Customization, Great Support

We came from manually coding our seasonal assets to a landing page for our dealers and distributors. It was a great experience for them but far too much time and effort to maintain. We Then migrated to an FTP solution that saved us a ton of time each season to upload assets but was an awful experience for our dealers. Upon researching DAM systems we came upon Bynder. We were drawn to them based on the branded experience and the ability to make it feel Ruffwear and not another generic file sharing platform. In the first 6 months the number of process improvements and ideas that have come about based on Bynder's abilities is amazing.

Pros

The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.

Cons

Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

User Profile

Jessica

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2022

Bynder is very user-friendly and configurable

Our sales and marketing digital asset management system and our graphics digital asset management system needed to be integrated. We required an easy-to-use and easy-to-manage solution. Bynder gives you access to everything.

Pros

It was made clear by the Onboarding Manager exactly what needed to be done and when. They gave us with tools to evaluate and spreadsheets to help us verify the platform's suitability for our purposes. The weekly sessions were fruitful, and the "homework" tasks were manageable. The database is well-built, but it also allows for a great deal of customization.

Cons

Metaproperties and permissions may have benefited from a bit more description of how they're used, especially how they're connected. Things didn't exactly go according to plan, so we had to go back a few times and reorganize.

Reasons for switching to Bynder

The gateway is well-designed, intuitive, and simple to use. As with the ongoing Customer Satisfaction Management, the onboarding process was good and comprehensive. We've been working with Bynder for almost two years now, and we haven't needed to ask for help once.

Kathryn

Company size: 501-1,000 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

January 2019

Good Overall Product - Needs Continuous Improvement

The help-team is generally really responsive at the onset. But once the ticket has to go to engineering or product, I don't get any follow up on where my ticket stands or projected timelines for solving said problem.

Pros

Overall I like this product, I think it's generally user friendly for me as the admin. I find it easy to organize my assets and my users. Some of the reasons I find it cumbersome are because users within my organization are asking the system to do things that it's not capable of. (ie, using it more as a shareable dropbox as opposed to a directory of assets)

Cons

...that said... I find myself having to put in tickets to fix or implement things that feel like they should already be a part of the integration. For example, I asked the system to kick out a report. Within webdam, the report pulled up 4,000 assets that fit the criteria I searched for. However, when I kicked out the excel file, it only showed the first 1,000. What's the point of reporting if I can't see the whole report? Also, my department established a process in webdam for Regular users and it worked for a year or so and then suddenly stopped working due to changes made in the system. It's currently being sorted out now, but it was a frustrating discovery.

Jordan

Company size: 51-200 employees

Industry: Research

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Best in class Digital Asset Management

Pros

Bynder has been a critical tool for our team when it comes to managing our assets and easily finding the content and assets we need. The ease of use is unlike any other tool we've used and what used to take multiple emails and messages now takes a few clicks. The taxonomy and metadata setup and day-to-day use is straightforward and everyone on our team knows how to use the tool with minimal training and setup. We have been able to centralise all our existing content in one central place and have robust access controls in place for external stakeholders, something that is absolutely critical for our businesses. We no longer have to worry about the wrong files being shared with the wrong people - a real god-send.

Cons

Nothing of note I can think of - wish we had implemented Bynder earlier.

Mayank

Company size: 2-10 employees

Industry: Animation

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

Meets all project management needs of an animation studio

Bynder is the platform where we manage our animation projects and meets our project management requirements in a perfect way so far except reporting tool.

Pros

Bynder is the most user-friendly and easy to use project management platform with its relative extensive features such as video brand studio, workflow manager and digital asset management infrastructure.

Cons

Although in overall Bynder is the most user-friendly and easy to use project management platform, it is hard to say that reports tool is that much user-friendly and sufficient to reflect all required statistical data.

Reasons for choosing Bynder

Bynder's workflow manager was more suitable for tracking the animation development process.

Reasons for switching to Bynder

Wrokflow module of Bynder was more suitable for creative content creation process.

Popular Bynder Comparisons