All CI HUB Connector Reviews

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User Profile

Fabian

Verified reviewer

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great tool for integrating a DAM to other tools

PROS

CI HUB is sort of a Zapier for the DAM industry. It offers a universal connector to directly access your content in other programs.

CONS

No pinning / quick access functionality for folders within a DAM.

Frédéric

Information Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Essential tools to drive automation for any creative operations team

As I said at the beginning a very good experience for different range of customers from creative operation team to brand management.

PROS

CI HUB has a long experience in Adobe technology and their connector is the clear representation of what matters on the customer side, from easy to connect any system in one panel drives, Stock, Shutterstock, DAM systems , PIM, Figma from any Adobe App and Office, what else ? Fantastic usage of custom metadata, revisions management, check in check out....similarity search....this is really the DAM inside any Adobe software to speed up your process. I really advise and price wise the ROI is fast. So the best connector in the market.

CONS

The global UI can be approved but it also linked to the SDK of Indesign so nothing that can be changed in one click.

Reason for choosing CI HUB Connector

Features wise

Vendor Response

Hello Frederic, thanks a lot for your Review. It helps us a lot and we love the feedback. If you are ever unhappy please let us know we take this very seriously. Andy

Replied March 2023

Kimberly

Design, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

5

FUNCTIONALITY

1

Reviewed June 2022

Ci Hub Review

We rolled it out to our team and everyone preferred CC Connector instead - so we switched back. Downloading of images was far slower using CI Hub.

PROS

search function. We found the search function superior to CC Connector, however with the long download times we ultimately switched back to CC Connector. Too much down time.

CONS

Our main concern was that we have many files that we use one a daily/weekly basis that have large numbers of images (50+). We also have many different users going in and making updates to these files. This causes a headache as 1. Each user has to wait for the file to download all of the images to their computer in order to save out pdfs and 2. The users that are working on a simple laptop run into storage issues with all of the high-res images saved on their actual computer. It’s bogging down their processing speed. What used to be simple tasks had now become time-consuming.

Reasons for switching to CI HUB Connector

Our DAM provider had switched.

Vendor Response

Hello Kimberly, i am very sad that you are not happy. BUT as you are using Adobe Programms, its the nature of the Adobe Product that assets need to be downloaded to your local Storage. CI HUB helps you to have the full transparency about this and this is something that you expiriance. I am very sorry but only Adobe can change it. I am happy to take back your license and return your money if you think you work better without CI HUB. Let me know if this helps you. Andreas

Replied July 2022

Oluwatobiloba

Business Supplies and Equipment, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

CI HUB Connector efficacy

Honestly, i have been able to solve lots of problems using this software. It removes the stress of logging into different applications and searching for contents. Thanks you CI HUB for saving me a lot of stress, managing my workflow and time.

PROS

CI HUB Connector enables me to connect my applications and contents together, it makes them accessible to me quickly thereby saving time and energy. It supports lot of applications. This is amazing! CI HUB Connector blog keeps me updated on different news and information. It is very easy to use after going through and learning from the academy. It also has a free trial and it is affordable.

CONS

CI HUB Connector should work more on their customer service

Vendor Response

Thanks

Replied April 2023

Amr

Higher Education, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Time-saving Digital Assets Solution.

As an Instructional Designer,CI-HUB saves my time and effort on switching between various digital assets services providers applications to search, find, and use a specific picture. I use the CI-HUB add-on in PowerPoint to insert images into my presentation slides from Adobe Stock images. Also, I use the CI-HUB Connector of Microsoft SharePoint, OneDrive, and Google Drive.

PROS

CI-HUB is an easy-to-use add-on that integrates with commonly used business applications. It connects all the user's digital assets services from various service providers. It allows users to search, select, and insert their digital assets directly into many applications they might be working on, like PowerPoint.

CONS

Although the Ci-Hub comes with a free plan, it would be better if the paid plans were cheaper to allow users to benefit from the full features at a more affordable price.

Vendor Response

Thanks a lot. Andy

Replied June 2022

Rosanna

Consumer Goods, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

Easy and User Friendly

PROS

The software is super easy to integrate but the features and usability are the best part. It is very simple to add, delete and search for content. Everything is easily categorized and doesn't take a lot to figure out where to find information.

CONS

With any new product it takes a while to learn how to use it across teams, customer services was very helpful, I wish we had a bit more of available docs to help continuous onboarding

User Profile

Ravi Kumar

Verified reviewer

Design, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Great Time-Saver

Overall experience is great, It saves me so much time! Easy to install and use the product and complete tasks, the filter and search make life much easier.

PROS

Easy to drag and drop the assets into the adobe application. The filters and search options make life much easier.

CONS

The preview of the digital assets is smaller and it will be great to have a bigger preview of the assets.

Anonymous

201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

One of the Best Assets Connector

With CI hub i feel comfortable and flexible in the process of business requirements

PROS

CI Hub is provided multiple daily use of applications with best platform to integrate.

CONS

There is no least about ci hub, but i want to highlight about a area in which they must need to focus is customer support and service

Vendor Response

Hello, thanks for your review. And we love your feedback. But I am worried about your support Experience. I know that the team is very keen to help fast and competent. And we get very good feedback. So if you like, let me know the details, and I will try to improve here. Thanks, Andy

Replied March 2023

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed June 2022

Good

PROS

There is something to be said for ease of use. It's fairly intuitive, even for less technical members on my team.

CONS

I feel like there is a lot of extra steps (clicking) that are in, and it slows the process down slightly, but not enough to discourage use. Still easier than most.

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Manage your content easily

PROS

I am utilizing CI hub to manage my content, which was a stressful situation before I started using it, and it made my work much easier with their service and possibilities.

CONS

Their disadvantage is their marketing, which is really low, as anyone can see.

Ken

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

CI HUB Adobe CC is easy and seamless

PROS

really helps our clients push/pull assets with Adobe CC and their DAM, ease of install, search, and covers many CC applications.

CONS

stores a copy of the digital asset on users local machine. Rather just push/pull straight from the DAM

Reason for choosing CI HUB Connector

offers more connectivity with Adobe CC apps

Mike

Marketing and Advertising, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed June 2022

CI Hub

PROS

None after losing the drag and drop feature.

CONS

Losing the drag and drop feature, need to download asset to local disk instead of linking directly to server.

Paras

Design, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Great Product in terms of Digital Asset Management

Overall CI HUB is very handy in terms of user friendly and also great asset to save the time to get your tasks done ontime.

PROS

You do not have to go specially on biden website and download the images instead you just can search the name of the image and drag it on your design

CONS

We are really look forward about the storage feature bec it takes PC space to save the images of digital assets i think we can do something to improve the storage system

Jason

Utilities, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

My honest review

It's great, I would recommend CI HUB to my other designer friends especially if they work on large files over a network.

PROS

I like that I don't have to link huge sized files over the company server to my work

CONS

The software can be tricky when searching for an image if the library isn't organized cleanly

Meet

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

CI HuB Connector Review

As long as the user has required technical knowledge and money to spend in this software CI HUB is dependable and efficient tool that is helping us.

PROS

When I am using adobe products I really know how simple it is to link and relink my assets, credit goes to CI HUB CONNECTOR. It has consider accelerator my workflow and made the design process simpler.

CONS

This app has terrible user interface and design that is something needs to improved.

Vendor Response

Hello Meet, Thanks a lot! Any feedback is valuable. And we are working with the external UI Team to go from an expert tool to an easy user tool. Stay tuned.

Replied April 2023

Kaustabh

Packaging and Containers, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

My CI HUB Satisfaction Journey

The best connector & tool ever I have seen. Speeding up working like search speed.

PROS

CI HUB platform & Team help us to manage our Digital Assets.

CONS

There is nothing I find that the Software is lacking somewhere except the cost of ownership.

Sophie

Consumer Goods, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed March 2023

Only Software that Works!

PROS

We recently set up a DAM through Widen, and are so excited to be able to integrate it directly into our Adobe native files.

CONS

It can be a little complicated to get used to, and navigating the search feature isn’t always easy.

Reason for choosing CI HUB Connector

This was the only software we found that could integrate our Adobe native files with our DAM in Widen.

Vendor Response

Hello Sophie, thanks for this review. We are so proud you like what we do. And we are working on a new version, and this will focus on useability. You will love it, it will help "first users" to get along much better. Today it is more of an expert tool, and it sometimes needs some time. We love your feedback. Andy

Replied March 2023

Thomas

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great tool for Adobe CC and Microsoft office, very easy to use

very easy to use tool, many integrations, great embedding in adobe cc tools

PROS

The ease of use and the variaty of integrations

CONS

The pricing model (named users) could me more flexible (concurrent users)

Vinod

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

CI HUB Connector

PROS

One of the amazing software I have been using for content management. Would recommend this to my colleagues to utilize minimum time and get tasks done faster.

CONS

Faced a few lagging issues in regard to large files, else one of the best software used till date.

Vendor Response

Hello Vinod, i am very please about your review. Thanks a lot. If you like I will take a look into the "lagging issue". As CI HUB is not processing assets, there is no difference in up/Download from your connected system. But I am happy to look into it. Andreas

Replied March 2023

Tyler

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed June 2022

InDesign 2022 - TC Use

PROS

I was reluctant at first that I wouldn't be able to drag and drop files any longer into InDesign. But with using any new tool you get used to it. Multiple screens are a must if you are designing a large document.

CONS

I selfishly miss the drag and drop function that we used to previously have. I realize we can do that with the CI Hub, but it's different, you have to expand the CI window to make navigability nicer. It's fine, I'm just getting used to it.

Bhaumik

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2022

Content Management review

PROS

It was actually easy to use. I didn't expect that I would be able to use directly without learning it. But it was quite simple.

CONS

I would love to have more features for content management. I think you guys miss a good dashboard where I can just view everything at once. And more features for web services. But over all it's been goos to use. If you add these features, then nothing like it.

Vendor Response

Amazing feedback. Thanks !!!! We will work on it. Andy

Replied September 2022

James

Design, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2022

Definitely Worth A Shot

PROS

I love being able to have all of my assets in one place and have my coworkers also have access

CONS

The service could use a little more accessibility features to help store Alt tags and information for screen readers.

Samantha

Automotive, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed July 2022

CI HUB Review

So far it's been a decent experience I try to use it more and more.

PROS

I like that it integrates with Adobe Creative applications.

CONS

The search/filter and asset import could be cleaner and easier to use.

Chintamani

Design, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed June 2022

CI HUB is good if it doesn't take space on local drive

PROS

We can perform other actions while image linking is in the process it doesn't hange that software, a lot of properties are enabled we get on the image.

CONS

It take space on local drive which cause to slow the system and if other user use the same file he/she has to relink all the components

Teena

Consumer Goods, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed October 2022

Not my favorite plug in for Indesign

Using it to locate product images stored online in Brandfolder. Ci-Hub is the plugin for Indesign which we use daily to create marketing pieces.

PROS

It connects to Brandfolder (DSM) which stores all our product images and marketing logos.

CONS

Stores my linked images offline (on my computer), can't share layout files easily with others because of that. The user would have to relink all the images using CI-HUB and then that file has to be relinked again by me if I have to work on it.

Showing 1 - 25 of 144 Reviews