--- title: "dotCMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of dotCMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if dotCMS is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/dotcms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Management Software](https://www.softwareadvice.com/cms/) / [dotCMS](https://www.softwareadvice.com/cms/dotcms-profile/) / dotCMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/dotcms-profile/) Reviews # dotCMS User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 39 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 16 reviews (41%) - 4 stars: 17 reviews (44%) - 3 stars: 4 reviews (10%) - 2 stars: 1 reviews (3%) - 1 star: 1 reviews (3%) ## dotCMS customer reviews Showing reviews 1-25 of 39 (page 1). ### dotCMS is a great Content Management System and Development Platform for Enterprises - Overall rating: 4/5 - Reviewer: Christopher F. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered We use dotCMS to drive over 2 dozen websites and web apps. We integrate it with our custom internal tooling, as well as many third-party integrations like: Eloqua, Taleo, and Google's entire suite of SEO tooling. We also integrate with many different APIs and back-end infrastructures. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility and toolset gives our team a lot of options and methods to integrate with our complex ecosystem. #### Cons IMO, dotCMS is not for the small team. It provides a ton of features and power, but the complexity makes it hard to jump in to. --- ### Core CMS software for cross-channel sites! - Overall rating: 4/5 - Reviewer: Finn L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, this tool has unlocked previously blocked channels for us. I'm usually pleased with the flexibility this product has provided. We liked that we might make necessary adjustments to have the system achieve what we required. We are capable to provide our front-end customers with a straightforward method to modify and add data to their sites, regardless of their skillset, owing to dotCMS. We possess the ability to force deployment without involving Sys Admins, giving us an AMAZING delivery time. Unless there's an issue in execution, we can solve it in minutes, which pleases our customers and reduces their income effect. Ascertain that you have a solid agreement in place on "outside the box" vs structure against modification. dotCMS is likely to be recommended for a website commencing from the initial point rather than a stacked-out site and experiences that must endure. Construct provided the dotCMS capacity and then fine-tune for defined standards. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Elegance in the back-end CMS interfaces, considering simple interconnections and data searching and editing. Generally, spreading concepts is a wonderful way to obtain content across requirements. I enjoy how versatile it is and allows me to create bespoke material kinds. That's what I believe, with enough planning, a self-serve website is feasible, while still considering unique layouts and styles. #### Cons A few issues with "system coding" principles, where personalization is intended to make use of this package's Capabilities. Nevertheless, modification implies effort and necessitates platform testing. In certain cases, it appears that the software comes up short. Certain UI flaws we've found irritate us since they appear to be so basic that they might not have happened with certain UI/UX efforts. Improved documentation might also assist us tremendously. If we have problems, it may be quite hard to figure out what to do and how to solve them. It is frequently discovered to be outdated or wrong. --- ### Poor CMS system - Overall rating: 2/5 - Reviewer: Melinda C. - Verified reviewer: Yes - Industry: Higher Education - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dot CMS does not give you a lot of flexibility as a web publisher. I have experience with many other platforms and this is the hardest to use, meaning it is not intuitive. It is also dated in terms of some of the plug ins. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Vendor response Hey Melinda! We really value customer feedback and transparency (truly, it effects the request we prioritize and future releases so customer feedback is essential) . We'd love the chance to speak with you in more depth around your experience as we're value centric and want to help remedy any of your current pain points here. We've had a relationship with IPFW for quite some time and want to make sure all parties are satisfied with their experience from the platform. I've reached out to you personally so please do let me know when you're available to connect. Thanks Melinda, I look forward to hearing from you. dotCMS Customer Success Replied May 2017 --- ### Dotcms is flexible and easy to use - Overall rating: 5/5 - Reviewer: Benjamin F. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dotcms has served us well for an intranet application. We are happy with the product and will continue to use it for the foreseeable future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The main reason we chose dotcms over other products was its ability to be customized to fit our needs without being overly complex. We need a product that folks without an IT background can navigate and use. Dotcms fit the best of both worlds for us. #### Cons The biggest challenge for us is upgrading. We host our instance of dotcms and all our upgrades are done manually. It would not have been so bad if we didn't write custom plugins to begin with. --- ### Great content management - not always easy to setup - Overall rating: 4/5 - Reviewer: Stan J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, lots of freedom in HOW to use it. #### Cons Initially it was pretty hard to setup. That might not have been dotCMS' 'fault', because our environment was a little different then the standard installation. #### Reasons for choosing dotCMS We needed a CMS that would work on our JAVA environment. --- ### dotCMS at Lennox International - Overall rating: 5/5 - Reviewer: Todd S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Self-serve capabilities for our Marketing team to manage their own content. #### Cons There is still a way to go from the Enterprise perspective in terms of being able to monitor resource usage, when using dotCMS on the dotCMS cloud. #### Reasons for choosing dotCMS Excellent value to cost ratio #### Reasons for switching to dotCMS Self service. Out of the box product. API First --- ### Best Value of any Enterprise CMS - Overall rating: 5/5 - Reviewer: Joshua H. - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered Fast paced team development built around technologies that we're already using with mainstream clients to tackle enterprise problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using the software with out clients since almost the inception of the software. Their support is great, and more affordable than most that are comparable amongst enterprise CMS providers. As mainly a development shop, the flexibility of the different frameworks we can use (Spring MVC, Struts, OSGi, AngularJS) allow us to use cutting edge technologies along with their scalable architecture and tackle just about anything you could want. #### Cons Software still has some legacy functionality that needs refactored; the impact is very low but from time to time creeps up from a "want" to a "need". --- ### A good product that can be better - Overall rating: 3/5 - Reviewer: Lorenzo Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros ease of use for users, time machine feature and the integration with elastic search #### Cons Sometimes the backend visualization is quite slow; in some places the code is inflexible and not very optimized --- ### dotCMS for our intranet platform - Overall rating: 3/5 - Reviewer: Robin P. - Industry: Research - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Adding and maintaining content in dotCMS is simple and easy for non-technical staff. The editor is intuitive and has all the features needed without being overwhelming and difficult to master. Content maintainers are up and running within minutes, its brilliant. #### Cons dotCMS has a fairly large footprint and can be quite complex to set up initially. There are some minor quirks which we have come across that their technical support wasn't able to solve for us, but I believe it is specific to our installation and may not affect other installations. Other than that their support has been outstanding. --- ### Great all around solution - Overall rating: 5/5 - Reviewer: Valerie F. - Verified reviewer: Yes - Industry: Construction - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros DotCMS is providing both content management and digital customer experience through personas. The platform cost was reasonable considering all the features. Maintaining updates at the business unit level is crucial to our productivity. #### Cons Would really like an LMS or event management component that is as simplified and integrated with marketing content. #### Reasons for choosing dotCMS Price and ease of integration. --- ### Disruptive platform - Overall rating: 5/5 - Reviewer: Billy F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Speed to market for our clients has dramatically increased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Extremely easy to use - Headless capabilities - Great support - No code #### Cons - Lack of native a/b testing, encouraged to see it on the roadmap --- ### dotCMS Impressions - Overall rating: 4/5 - Reviewer: Ravi S. - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed a system that was fully responsive and this was an excellent presentation for our needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Coming from our prior system, dotCMS was an improvement in several areas. The layout of the administration portal was simple to learn in order to get started. #### Cons The management of users and roles required manual intervention and could not use work flows to do automation. --- ### avis - Overall rating: 4/5 - Reviewer: Danielle P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros cela m'a prit quelques temps a voir le formulaire #### Cons cela a ete long a l'avoir mais je vais surement l'essayer --- ### Solid cloud-hosted CMS for the Enterprise - Overall rating: 4/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience overall has been very good. We use their enterprise cloud-hosted service so we pay one reasonable fee for the annual license, support and hosting. It is advisable to purchase some sort of training package to get started. Otherwise, you may spend extra time figuring out how to ideally work within the system. For instance, you need to become familiar with the Velocity language that is related to Apache/Tomcat/Java. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is an ideal CMS for an enterprise environment that needs a product that is flexible, highly customizable and reasonably priced. #### Cons There are bugs at times that are identified and either resolved via a hotfix or held for resolution in the next iteration. I have received emails saying that a bug was identified and proactively already fixed. However, other times I notice an issue that is documented as a feature yet doesn't work and you must wait until the next iteration is released. One example is an automatic sitemap generator tool. While the configuration of the module is in the documentation there are known reports that not all of the features work. Rather than prioritize it as a hotfix, it is idle until the next release. In the meantime, I have to defer to a third-party sitemap tool. --- ### dotCMS gave us the freedom we were looking for. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wireless - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this platform has opened doors to us that were previous closed. I'm generally very happy with the freedom this software has given my team. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We appreciated that we could make tweaks and changes that we needed to get the platform to do what we need. Thanks to dotCMS, we are able to give our front end users an easy way to edit and add content to their pages no matter what their skill levels are. We also have the freedom to push to production without having to involve the System Administrators which gives us AMAZING turn around time. If there is a problem in production, we can fix it in minuted, which makes our client very happy and lowers their impact to revenue. #### Cons Sometimes it feels like the software falls short in some instances. Some UI bugs that we have encountered frustrate us as they seem to simple that with some UI/UX focus, shouldn't have occurred. Better documentation could also help us in leaps and bounds. When we have issues, it can be so frustrating to find the correct way to do things, or how to fix our problem. It is often found to be out of date or inaccurate. --- ### DotCMS (hosted/Enterprise edition) might be perfect for you – but it wasn't for us - Overall rating: 3/5 - Reviewer: Bill D. - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think the biggest problem over the years (we are no longer clients) was the lack of a good, consistent working relationship. As a result, we missed years of updates and then had a very painful period where everything seemed to break while, version by version, we got our system up to date. During this time our stakeholders lost faith in DotCMS, so when it came time for a site redesign, there was no question that we would move to another platform even though the capabilities of the updated software were solid. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The ability to create widgets and place them in any container on the page allows for a ton of flexibility for pulling in and displaying content. The interface for content editors was generally easy enough for them to use effectively. #### Cons If you're not a developer who already knows the language, there's a long learning curve before you're able to code Velocity to do what you want. Also, some things that require little or no setup in other systems require customization. (Example: generating friendly URLs, which is automatic in something like Wordpress.) We also didn't like the strange URLs auto-generated for file assets. Permissions were buggy, partly because some of our files were so old ("legacy" assets). #### Vendor response Hey Bill, We completely understand your frustrations and valued having Oberlin College as a customer This feedback is representative of the why behind our investment in customer experience and customer success. We've built out a customer centric program over the last two years to ensure more optimal customer experiences. Since your departure, we've also built out a much more intuitive and business friendly UI with the launch of the dotCMS 5 series. This release has a cleaner UI, new drag-and-drop features, and an added reporting module. dotCMS 5.0 follows our `NoCode¿ initiative, offering non-technical users, editors, and marketers the autonomy they need. We're happy to walk you through any of the latest enhancements. Please feel free to contact me with any additional suggestions or feedback at kristina.couchon@dotcms.com. We're always striving to move forward with the voice of our customers in mind. Kristina Couchon Director of Customer Success Replied January 2019 --- ### Great CMS for the non-techy - Overall rating: 4/5 - Reviewer: Will G. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My background is in web development, with most of my experience in frameworks and content management systems like Drupal, WordPress, and Laravel; one organization that I work for specializes in web development. However, another organization that I work for (the one that uses dotCMS) does not specialize in web development. This organization does want each of its employees to be able to add content to the website on a routine basis, though, and dotCMS fits this use case perfectly - its familiar concepts and simple interface make dotCMS an easy tool to learn and get comfortable with. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros dotCMS uses concepts familiar to the average computer user, such as files and folder, so it's easy for people who know nothing in particular about web development to add and maintain content. Support is very courteous and responsive. #### Cons Not very developer-friendly: On the job, the main thing I do in dotCMS is write code for templates, detail pages, etc. I often end up copying and pasting code back and forth between dotCMS' interface and a text editor like Notepad++ because I find the built-in code editor fields too small. While dotCMS has WebDAV support, I have never been able to get it to work - and I've tried about a dozen times on a dozen different computers. The closest I've come to getting WebDAV to work is getting a list of all folders in the dotCMS installation -- but no files. --- ### DotCMS - The definitive Web Content Management System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of installation and customization. Front End management and customization of themes #### Cons Nothing. I think dotcms, compared to other CMSs, offers unparalleled uptime and build times. --- ### Powerful CMS for Complex Content - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. dotCMS brought our website down from thousands of separate files and pages into a well organized CMS that if much easier to manage. It also gave us the ability for other users within the company to add and edit content without having to go to the web team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros dotCMS was a great out-of-the-box solution for our organization. It is able to handle complex content and relationships and makes it realitvely easy to build your website or app around your content and data. #### Cons The interface and learning curve can be intimidating for first-time or casual users. However, it had improved significanlly over the last few years with more improvements constantly coming down the line. --- ### New employee learning a new CMS - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I work for a large college within a university and we needed a solution to organize and centralize all the websites within that college. This product gave a platform for managing each department's sites while giving us a way to generalize the content and share the content between the different departmental units. We have defined content types and the template tool and reused content and widget editor allows us to display those content types in ways that make the code reusable. For regular content creators it is a slight struggle to train them but as time goes on they are able to add their own content more intuitively. We have needed to customize a lot of solutions on our own to accomplish this but dotCMS is very accommodating when we have difficult questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Lots of room for customization - templating and layout options are robust - file management is a breeze - personalization and personas - ability to establish workflows for publishing content - reasonably priced for a product of this size #### Cons - Complex for non power users - Documentation is overwhelming with examples not always being clear - Velocity is some what limiting when programming certain features - Large macro code base but they don't always function or stay up to date --- ### This is an intuitive CMS that gets better with each iteration. Technical support is top-notch. - Overall rating: 4/5 - Reviewer: Jonathan L. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use folder/html-page style site interface. Extensive API uses Java viewtool objects to interact and code with the data programmatically. Apache velocity is a nice templating language for front-end development. Easy to create and deal with new structures. #### Cons Permissions can be difficult and involved to set up and maintain. There are limits on datatypes in content structures (which is understandable) but I can't think of why the text limit and date limit should be the same. We are always running into the text type limit because so many field types use the text data type. On the other hand, the most we've ever used the date data-type is twice in a structure. We don't need 25 date fields. --- ### Over 10 Years with dotCMS - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We need an easy-to-use but flexible CMS; dotCMS is a good balance of both. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It's easy for new users to grasp. Permissioning is granular. Custom content types are fairly easy to create. #### Cons Getting satisfactory answers from support is sometimes frustrating. --- ### Very usefull tools for making (almost) any potal - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've done several portals, all with customers satisfaction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very simple to use, customizable, time to market #### Cons Expensive Enterprise license Site documentation is poor --- ### Ability to be flexible - Overall rating: 5/5 - Reviewer: Ben M. - Verified reviewer: Yes - Industry: Investment Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros dotCMS is a powerful tool that could be customized to your need without having to modify the core. Allowing you to create content and use it in many different ways. From totally headless to hosting the pages in itself. You can make it fit your needs. #### Cons Like any CMS, having to create template for special things might be challenging some times. --- ### dotCMS is pretty great - Overall rating: 5/5 - Reviewer: Dennis B. - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. we have been able to use the system to unify over 500 websites which now are able to share content and features for easy management! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros we were looking for a highly configurable system that would allow us to create and manage a large number of abstract content types using taxonomies, workflow and other best practices. dotCMS definitely provided this for us. #### Cons the system is pretty abstract so it takes some planning to get started. we also ended up going with the cloud solution, which was easier than installing it and managing it ourselves. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/dotcms-profile/reviews/?page=2) --- dotCMS Reviews, Pros and Cons - 2026 Software Advice