We have greatly benefited from this software's assistance in organising our files and documents and moving toward a paperless office. It is excellent software that functions as a digital file cabinet. Your documents are properly organised, which is really helpful.

The software is top-notch and has a tonne of helpful features. We may establish restrictions on certain documents and files, and its security is quite excellent. Each document can have tagged or other information added to it to make it easier to discover later. Additionally, the user interface is quite decent.

Searching for documents may be a small challenge for average users. It could glitch and freeze occasionally. The assistance is helpful yet occasionally slow to respond.

First we got rid of the file cabinets. Moving forward we can scan in documents from a scanner, email, printers, or email address. So getting documents in it is so easy. The OCR is so good finding documents later is easy and we don't have to put custom tags or information on the documents to find them later. You can lock down the area's the documents are in if you need security, you can have a document sit till certain users okay the document as part of your work flow. Like I said so many cusomizations you can setup it up to work the way you need it.

Document uploads can be done many ways. Its OCR's everything so you can search later. You can add tags or customized information to each document to better find it later. It has work flow built in that you customize yourself. This software is so strait forward and easy to customize I have not see anything like it. All my users say its easy to use and they trust it because it works. We scan in several documents per day now and still find uses for it all the time.

Not much but the PC screen capture function wont work if your fonts are too small. Had issues with Epicor P21's fonts being hard for it to read. But all the users never used this anyway the all go directly to Enlighten to look up documents.

Enlighten digital file manager is a great product. The software has worked very well for us in managing our files, going paperless and setting up workflows.

The workflow process works very well. It has features like signing off on a project before it moves to the next employee, and email alerts letting you know it is ready to be updated. Very user friendly when setting up a workflow process.

You are unable to set up sub folders at this time. It would be a nice feature to set up a folder for a project and have sub folders inside. It would also be nice if excel could be integrated into the software, having a spread sheet that employees could update and alert others that a change has been made.

Documents flow among and into our organization constantly - from all mediums and directions, and we've been able to set up flows to direct those documents to the appropriate funnels and if applicable, store them for future reference. The documents stored are fully searchable, and so are found easily - whenever they are needed. We've eliminated all that extra work of filing, searching, asking 'hey where is that copy...'

Digital File Manager is easy to use for anyone, and we keep coming up with new ways to let it help us

I really miss getting up from my desk 15 times a day to look for a hard copy, or to wait for a response from someone that has a document that I'm waiting for (not)

You can easily organize all your documents into electronic folders. We have significantly reduced the time it takes to find documents. No more flipping through paperwork to find what you need. Our sales staff have shipped orders right at there finger tips. There are so many wonderful things about this software!

Time efficient. Multiple ways to add files to the software Security features are very easy to get done.

There is nothing negative I can say about this software. I really has helped us shave off hours of filing time.

We have been using Enlighten for about 6 years now and the Englighten.Net software is very easy to use both in storing and retrieving of documents. There is rarely (if any) downtime and if you do hit any issues the support staff are a delight to work with. I highly recommend Enlighten, it will increase productivity and help rid your office of piles and piles of paperwork!

Ease of storing and retrieving documents No Downtime

None, it's the best file storage software I've ever interacted with.

Overall it has been great. The staff has grown into it and now an everyday application that everyone uses. It has also helped us eliminate unnecessary printing and a better faster way to file many different types of document no matter the security level.

Fast and easy search capability. Easy to setup folders with different inputs from drag and drop, email, scan from a network printer or print right to it.

Everytime a search is done via desktop client it opens a new browser tab even if one is already open. I have seen some people have a ton of tabs open just from all the different searches they have done throughout the day.

We asked the company that invented the software that runs our company about their experience with Enlighten, because they had Enlighten as a Partner. They said a lot of their customers use it, but they hadn't really heard much. Trust me, if they had recommended a product that didn't work, they would have heard about it. This works seamlessly with their software, and we no longer have a warehouse full of boxes of old paper. Wish we had converted years ago.

Ease of use for all levels of computer expertise. Support has been great.

Nothing.....it just works great. Wish everything was this seamless.

Has been very good, Support staff excellent, and very helpful!

For the price point, the product offers many features. Easy to use, can use to create workflows, and fairly easy to set up security. Also, OCR engine very good.

Would be great if a future release could accept other files type, like Excel.

Best thing about DFM is the time savings when looking for something. Instead of taking 5 minutes to get up, go to the files and look for something, it takes about 30 seconds. A great time saver overall.

Easy to use. Set-up is fairly simple.

Does not always see text or numbers if too close to other letters and numbers.

Securely storing documents

Ease of use. Users can either scan, print, or drag and drop a document or picture directly to the appropriate department folder. All documents are saved securely pushed up to the cloud. Saved documents can then either be printed or emailed.

We have had no issues with Digital File Manager

Easy to scan in and setup as an administrator. Lots of options The fax capability

Looks doesn't work properly all the time the searching functionality could be better explained to average users sometimes the pages don't come in the right way and doesn't flip properly so that's frustrating

Support is amazing, and I love that it's easy enough for all employees to use.

it simplified a lot of old tedious processes for us.

Sometimes it's difficult to find documents

We have cut down on filing cabinets and, more importantly, filing and research time.

Easy to use, accurate scanning and indexing.

Just a little challenge configuring, but Enlighten.Net support is there to help you get through it.