Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"I love the ease of setup and use. Great product! Very intuitive. Blows dropbox out of the water! "
"This product is a great 'warehouse' for my work files, keeping them in order with the facility to access them via quick search functions is excellent"
"Easy to use, always reliable. Price is reasonable as well"
Cons
"The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before."
"FileCamp isn't quite as robust as some of the dedicated digital assets systems, but for the ease, and price it does its job admirably. "
"Could be more mobile friendly. Also would be great to have custom views in terms of icon size. Other then that it's been a real easy adoption internally"
Filecamp Reviews
Filter by:
July 2020

Kamil from Hadso Ltd.
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Best tool for media library
It has been great so far. It's an awesome tool with everything you need to manage company assets.
Pros
It's like a Google Drive on steroids. Managing all the company files is hard, with Filecamp it's getting much easier. All files in one place for the whole team. No more lost files or misunderstandings.
Cons
More integrations would be nice. This is the only area where other products, especially from big companies like Google have some advantage.
Reasons for Choosing Filecamp
It had all the functions we needed. Other products ware lacking some functionality.
Reasons for Switching to Filecamp
More functions, better permission management especially.

Response from Filecamp
Replied July 2020
Thanks Kamil :)
December 2020
Joanne from The Accounting Company
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Brilliant online document sharing and storage option!
We love Filecamp!
Pros
Filecamp is easy to use, keeps documents secure and enables user-friendly sharing and receiving of documents. It has an all important link sharing expiry option, which means that links to documents cannot be abused. You are able to share files and folder with people who do are not registered with your Filecamp storage platform, which is very handy for once off document sharing requirements.
Cons
The moving of documents between folders is a bit slow as there is no drag and drop or cut and paste option.
Reasons for Choosing Filecamp
Better pricing and truly online. It does not need to download any software to operate.
Reasons for Switching to Filecamp
Greatsoft was not as user friendly - Filecamp beats it hands down.

Response from Filecamp
Replied December 2020
Hi Joanne. Thanks for the nice words
March 2021
Philip from Philip Sweeck
Company Size: 1 employee
Industry: Photography
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2021
Good business solution for easy file sharing with clients
Pros
What I like most about Filecamp is how I can share files with my clients through secure links that can be set to be temporary. This way the clients don't need to log-in or make an account and I can just share the links through an email template within Filecamp. As a photographer another thing of importance is the ability for clients to preview shared files.
Cons
Filecamp has the option for a branded white label file sharing. This means that all your client sees is your own business without any references to Filecamp. But the 'white label' option could still be made better if there was the possibility to change the wording (manually or automatically in a language of choice) in any of the UI that the client see. This is important for non-English businesses in order to have a true white label experience.
Reasons for Switching to Filecamp
I wanted 1. a more branded and white label way to share files and 2. the ability for clients to preview files.
June 2017
Thomas from Corporate Visuals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
June 2017
Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy
Not many, it works but not naturally. Lot of work arounds. Constantly educating clients how to use the software.
Pros
Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.
Cons
The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Response from Filecamp
Replied June 2017
Hi Thomas We are currently working on Filecamp v4 (gigantic update!) which will address the issues you have experienced! Other headlines are; new user interface, better performance, full mobile/touch compatibility, folder upload, FTP mount, easier user management, advanced search features, improved online proofing/commenting, more notification options, bulk adding of tags, more metadata options, auto-tags, custom pages ... and a lot more. The good news is that Filecamp v4 will be awesome!!! The bad news is that it will probably take us another 5-7 months before we can release it, and I hope you can wait. Do reach out to me if you have any questions. Best regards, Jesper Faurby co-founder Filecamp.com
March 2021
Claudia from Tulip Peer2Peer Learning
Company Size: 2-10 employees
Industry: E-Learning
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2021
High volume storage for teams economically valuable
Everyone within the team has immediately understood how to use Filecamp and navigate.
Pros
Filecamp users' management is accessible and easy to manage and set up. Documents can be commented on and labelled! That has been our main reason why we're on Filecamp. The team can work more fluidly now avoiding many emails with short info.
Cons
Doc files cannot be viewed in a preview that is annoying because we have to download all the time the document, review it and upload them again. Editable documents would be ideal as a new feature to solve it.
Reasons for Switching to Filecamp
We were looking for one platform only for all the clients we have respecting the privacy options needed for the nature of our tailored support.
June 2020
michael from Hearthstone Alzheimer Care
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
June 2020
Only File Sharing Service That Does What We Want
this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.
Pros
Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)
Cons
I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.
Reasons for Choosing Filecamp
customization for folders (images for folders). white labeling.
Reasons for Switching to Filecamp
more customization with filecamp

Response from Filecamp
Replied June 2020
Thanks for sticking with us, Michael :)
March 2020
Seth from O&G Industries
Company Size: 501-1,000 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2020
Excellent Product
Been a very positive experience. No high pressure sales. No high implementation costs. We were able to try out the software and get it up and running within a couple hours. Uploading large batches of files is efficient in terms of time to complete. Been a great overall experience.
Pros
The price point for the product is spot on. We are using it to manage a library of over 3,000 images, videos and graphic files. It's been easily implemented and adapted within our organization. Setup can be done in an hour. No high pressure sales as with other products.
Cons
Would love to see the ability to enlarge images in the grid view for easier browsing. Would also love to see the ability to check a box to make an image the folder icon instead of having to resize and upload.
Reasons for Choosing Filecamp
Mainly price. FileCamp had all the features of the bigger brands, but a price point that was an easier sell within our organization.

Response from Filecamp
Replied March 2020
Thanks. We are constantly trying to improve the UI and UX. Thanks for your feedback! :)
April 2020
Lea from Thinkspace Architecture
Company Size: 11-50 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Great FTP SITe
Allows a repository for the most current documents to be easily accessible and revisions tracked.
Pros
Our architects and technologists can easily organize projects and make drawings and documents quickly accessible to all stakeholders. From an admin point of view it's easy to manage people, folders and password.
Cons
Nothing comes to mind at this time. The software functions as you would need it to.
Reasons for Switching to Filecamp
Too slow, difficult to control or limit access to outside parties.

Response from Filecamp
Replied April 2020
Hi Lea. Good to hear. Thanks!
August 2020
Joel from Medifab
Company Size: 51-200 employees
Industry: Medical Devices
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
Fantastic budget Digital Asset Management platform
Very very good. The customer service is fantastic and I can say without a doubt that this product has been a great success for us.
Pros
This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.
Cons
The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.
Reasons for Choosing Filecamp
Unlimited users, not as complex and quicker to implement, granular access control, cheaper and more suitable payment plans (don't have to pay per user), still included branding features (to a limited extent to alternatives but still sufficient).

Response from Filecamp
Replied August 2020
Thanks a lot, Joel
August 2020

Mick from Traffit
Company Size: 51-200 employees
Industry: Human Resources
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2020
Secure File Sharing especially when team has gone fully remote
Since moving assets to the cloud, Filecamp has become an almost daily tool for our marketing team. It's easy access allows our remote team to collaborate quickly and easily when sharing assets.
Pros
It was very easy to move all of our media assets to filecamp. We had to find a solution quickly once we went remote because before we stored all media locally. Filecamp was quick and easy to setup while ensuring everything was secure.
Cons
Could be more mobile friendly. Also would be great to have custom views in terms of icon size. Other then that it's been a real easy adoption internally
Reasons for Choosing Filecamp
Customer Support. They assisted us and made us feel welcome. The other solutions really don't offer much support.

Response from Filecamp
Replied August 2020
Thanks, Mick
May 2020
Jasmine from Deluxe Design
Company Size: 11-50 employees
Industry: Printing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
The BEST DAM and Review Software for your Buck!
This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. [SENSITIVE CONTENT HIDDEN], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!
Pros
We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech.
Cons
I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!
Reasons for Choosing Filecamp
Customer Service and Price. Since other comparable companies charge per file or per proof, the cost was not feasible for our small family business. For one event or festival we will have sometimes a thousand proofs. Also, we didn't feel like a number, as I stated above, [SENSITIVE CONTENT HIDDEN] is constantly in contact and looking for feedback and providing updates. We are a smaller family business who give great care to our clients and we can see Filecamp is the same.

Response from Filecamp
Replied June 2020
Thanks, Jasmine. We really value your feedback!
March 2020
PIERRE from Unreasonable Studios
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2020
Good product
Unreasonable Studios (UNR) is unarguably a massive content-making production house that creates, masters and catalogs assets on a privately protected server not accessible to our partner agencies and clients. UNR currently houses over 50 photoshoots consisting of over thousands of images, hundreds of logos and fonts and numerous master product shots. We also own hundreds of stock templates and royalty-free images. Departments within the partner agency, especially accounts and creative, constantly request the assets described above from UNR. So much time is spent searching and sending and exporting files in different formats back and forth. Sometimes these assets are repeated for the same people. UNR assets are only assets if colleagues can efficiently access and use them. The idea is to open up the asset vaults that will help account people send assets to their clients without a 3rd person involved. The creative teams will have access to assets 24/7 when they are working on pitches, presentations or creative layouts. Clients can also be given controlled access to the assets when needed. For example, after photoshoots, the agency and clients can get instant access to photos when they are uploaded to the DAM. The endless back and forth of reviewing photos over email is clunky and does not elegantly present our work professionally.
Pros
User interface is great Easy to learn and navigate Features work great.
Cons
The load time of the pages takes too long. No thumbnails previews for large PSD files. I prefer the old labeling rather than the dots. It is easy to read APPROVED or NEW PROOF or whatever the label is then to try to remember what the colour represents. Especially when you have multiple label sets. Drag and drop to move files would be amazing. The commenting tool is weak. It needs more features, like circling or highlighting.
Reasons for Choosing Filecamp
Price
April 2020
Ashley from Rhino Tool Company
Company Size: 11-50 employees
Industry: Machinery
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Filecamp is our media library
Being able, to brand, control users and share files via link has made things much easier for our sales staff and for uploading content to our distribution channels. Working with larger vendors who need a huge amount of product artwork for their online catalogs, love that I can send them their own library of content.
Pros
We previously used Dropbox but it became a file wasteland with difficult to find files. For Media Files Filecamp and the ability to see thumbnails was a huge improvement.
Cons
I would like to be able to have a navigation that could mimic our current website and/or integrate into Wordpress. I think finding items is tricky for users not familiar with clicking around to find things.
Reasons for Choosing Filecamp
I liked the Filecamp interface and features.
Reasons for Switching to Filecamp
Filecamp allowed us to show file thumbnails and share items without the users needing to install Dropbox.

Response from Filecamp
Replied April 2020
Thanks Ashley! More integration options are on the roadmap.
December 2020
Michael from SunFire Radiant Heaters
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
4.0
December 2020
Better than Dropbox for B2B File Sharing
Filecamp has been wonderful for us. We use it primarily as a Dealer Portal for companies that sell our heaters. They can easily access marketing materials, forms, images, logos, and so much more. It's worked extremely well for our Dealers and has accomplished exactly what we were looking for that gave a much more seamless look and feel with our website rather than sending people to a separate file program that does not look professional.
Pros
I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time.
Cons
The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users.

Response from Filecamp
Replied December 2020
Thanks Michael. And we have noted your feedback about an "Email user"/"Email All Users" option.
July 2020
Andy from Global Advance
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Non-profits, you search stops here!
I'm still fairly new to it, but it is very intuitive, and I love the ability to white page it to match our branding.
Pros
Filecamp has helped us in 3 key ways: 1. It has filled the gap as our Digital Asset Management solution 2. It provides a way to receive incoming file from our team of global volunteer team members. 3. It is well priced and not out of reach for a small non-profit yet will grow with us.
Cons
I'd love more flexibility on the image upload information input fields.
Reasons for Choosing Filecamp
Price and features

Response from Filecamp
Replied July 2020
Thanks, Andy. Great to have you on board!
July 2020
Betsy from Chadwick Martin Bailey
Company Size: 51-200 employees
Industry: Market Research
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Great File Manager for the money
This is a great repository for all our image files. We can categorize based on project type and image styles, etc. The customer service is EXCEPTIONAL. When I have had a question (big or small), I have gotten an immediate response...literally within a few minutes...and it is always a very detailed, helpful answer.
Pros
I appreciate the ease of use, both in setting up the platform for my company and the interface/search capabilities for our users. Now our staff can locate image files on their own. It is helpful too, that we can add to our storage limits on the fly if needed.
Cons
The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before.
Reasons for Choosing Filecamp
FileCamp was less expensive, and we did not need all the features that Canto offered.
Reasons for Switching to Filecamp
The search and storage features were very limited.

Response from Filecamp
Replied July 2020
Thanks a lot, Betsy. Great to have you on board.
March 2020
Alessandro from dalpiaz+giannetti architekten
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
perfect platform for creative architects
this software stand up against the much more complicated sharing platforms in the market. our clients are very happy about the ease of use and the overview about the drawings being shared. notifications work also fine.
Pros
this software is a very clean, easy and elegant way for sharing drawings. it can be customized and it is very intuitive. the preview work perfectly.
Cons
the administration of users rights could be easier and better to overview.
Reasons for Choosing Filecamp
This was the best software for us as architects. i.e. it presented our drawings in the most beautiful and easier way among the competitors.
Reasons for Switching to Filecamp
to complicated and technical. no beautiful interface

Response from Filecamp
Replied April 2020
Thanks a lot Alessandro :)
September 2019
Anonymous
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
September 2019
An affordable option for file sharing that is more customizable/brandable than Google Drive
We've just completed our free trial and will be converting to a paid account. We were unsure as to whether this solution would simply duplicate what we're doing in Google Drive, but the customization and notification features have convinced us to sign on.
Pros
I like the ability to set up branded file sharing areas for each of my clients. I also like the ability to offer different download sizes, as well as email notifications when new files are added (as far as I know, notifications are still not a feature in Google Drive, or if it is, it's nearly impossible to figure out how).
Cons
Some of the user interface features are a bit outdated. The platform would be more familiar to users (aka easier to use) if things like the "previous / next" and lightbox exit links were more in line with current trending design.

Response from Filecamp
Replied November 2019
Hi there, Happy to announce that we have just improved large preview interface with previous/next arrows + better zoom-, full-screen-, and print options :) You can follow all updates here: https://filecamp.com/release-notes/
November 2019
Ryan from Crosswater London
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
I did my research, and this is the best DAM for your money
It's been great - I've had to reach out to customer service with questions a few times, and each time I received a timely response back from the co-founder himself.
Pros
Ease-of-use is a big one - for me, having a capable software with many features is important but also being able to quickly find something / upload new files is just as important, and Filecamp has figured that process out.
Cons
Honestly, I don't have a complaint. I work in a field that is historically not tech-savvy, so the only issue I've had is getting people to utilize the software vs. asking me to do it for them. This has nothing to do with Filecamp, just human nature.
Reasons for Choosing Filecamp
Pricing, features/functionality, unlimited users included in price, custom domains

Response from Filecamp
Replied December 2019
Thanks Ryan!
September 2020
Szana from Boardwalk Realty
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Great DAM software! Supersedes dropbox by FAR!
Pros
I love the ease of setup and use. Great product! Very intuitive. Blows dropbox out of the water!
Cons
No negative feedback
Reasons for Choosing Filecamp
Pricing and ease of use.
Reasons for Switching to Filecamp
Could not easily locate assets on DB

Response from Filecamp
Replied October 2020
Thanks for the kind words, Szana!
August 2020
George Stuart from Advance Financial Solutions ltd
Company Size: 2-10 employees
Industry: Financial Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
I'm off to camp!!
Well priced software, with great features and storage capacity. uploading a bit frustrating, but that has been my experience with other file managers. file thumbnails is a godsend to quickly grab a document/file you are after
Pros
This product is a great 'warehouse' for my work files, keeping them in order with the facility to access them via quick search functions is excellent
Cons
It is an issue with most file manager, file sharing applications that the uploading of files can be a little unintuitive. But i think this is less of an issue with Filecamp than previous experiences I have had with the likes of dropbox.
Reasons for Switching to Filecamp
better priced, nicer interface, greater flexibility

Response from Filecamp
Replied November 2020
Thanks, George! We have plans on refining the upload experience. So stay tuned!
May 2020
Roshani from Plastic Pollution Coalition
Company Size: 11-50 employees
Industry: Civic & Social Organization
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Great Digital Asset Management Option for a Great Price
We were looking for a way to easily manage our photos and videos, so we can find them easily. We have Google Drive, but you can't tag photos and videos, and add other details. I also love the option of giving people a link, so they can upload images. We recently did this for an online event, and asked people to upload their selfies. Anytime we have questions, we send an email to support, and get a response right away. We also appreciate the nonprofit pricing option, which makes it affordable. I highly recommend Filecamp.
Pros
Filecamp offers a great way to manage your digital assets like photos and videos. You can easily bulk upload and tag images, so they are easy to search for. They also offer nonprofit pricing, and great customer support.
Cons
There are new features that can be added to make it even better, and their support team is open to ideas for new feature requests.
Reasons for Choosing Filecamp
We chose Filecamp because it has the features we were looking for at an affordable price.
Reasons for Switching to Filecamp
Google Drive does not allow for tagging and finding photos and videos very easily.

Response from Filecamp
Replied June 2020
Thanks Roshani :)
April 2020
John from Visitor Ireland
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Filecamp is powerful, simple to use, great value for money
Excellent. Support is the best we have seen from any 'software as a service' product, and we use lots.
Pros
The ease and simplicity of set-up and of use. There is no complexities to it. Easy share files, based on permissions. You can brand as your own. Support responses are quick and helpful. It's also inexpensive - a low monthly fee. There are no contracts, either. It's a great model for both Filecamp and for us. Great for them, because they must know that users are going to stay on-board. We will!
Cons
We like everything about it. We opted for the basic version because it has everything we need.. for now. There are some extra features we would like, that are in their more advanced versions, but for now very pleased with what we have.

Response from Filecamp
Replied April 2020
Thanks, John :)
January 2021
Michael from Display Pack, Inc.
Company Size: 201-500 employees
Industry: Packaging and Containers
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Filecamp is THE best deal for Digital Asset Management
We now have a centralized and managed place where digital assets can reside and we can control who has access to what. It's a tool that is used by multiple departments, yet each one can have their own area of control. It also replaced the file sharing service that we used, Filecamp handles it all for us.
Pros
Filecamp is very affordable, yet offers a lot of great features. I've been pushing my company to take the plunge into Filecamp for a couple of years. We've looked at other options, but for our needs, they were just too expensive. Filecamp is a great balance of cost effective and power. For our purposes, it's a perfect fit.
Cons
I suggest that metadata is added to the files, before they are uploaded to Filecamp. While there is a method to add it there, it's a little clunky, due to the nature of the web interface. Not really an issue with Filecamp, in my opinion, just doing the right job with the right tool. Add your metadata while still in your desktop application or use a tool like Adobe Bridge to do it right.
Reasons for Choosing Filecamp
All others were too expensive.
Reasons for Switching to Filecamp
Box was expensive for our plan and didn't do nearly as much as FileCamp.
April 2020
Morgan from ANDE
Company Size: 51-200 employees
Industry: Public Safety
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Filecamp Adds Value to Organizations
Pros
Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product.
Cons
We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us.

Response from Filecamp
Replied April 2020
Thanks, Morgan. Great to have you!
March 2020
Paul from Creative Mojo Limited
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Fantastic tool for our business
Pros
It is very flexible with many features I never thought I even needed.
Cons
There are few issues I have found withe the software, however I would like it, when I am uploading new files for the ability to just drag and drop anywhere rather than have to open a dialogue box to do so. Not a biggie, but would make workflow a lot faster.
Reasons for Choosing Filecamp
It had better control over locking down particular folders, perfect for our low-end franchisees file access.

Response from Filecamp
Replied March 2020
Thanks a lot! Easier drag and drop upload is already on the roadmap and will be implemented soon.
April 2020
Nate from American Dawn
Company Size: 51-200 employees
Industry: Textiles
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Best DAM for your Money
Empowering our staff and customers to find the assets they need in the formats they want on their own. This frees up our creative team to focus on creating new assets, rather than spending that time re-locating, and emailing previously created assets.
Pros
(1) Search functionality works across entire library, regardless of what folder that file is in. (2) Customizable folder thumbnails. (3) Quick and easy ability to download various sizes / resolutions of files.
Cons
(1) Need to press "Upload" icon before each upload. If you forget to click it before dragging files over, you will lose your place, and have to go back in your browser. (2) You cannot preview / scroll through multiple search results. Clicking one result will take you away from the rest of the search results.
Reasons for Choosing Filecamp
Best price to value ratio. Simple month-month billing. Simplified Interface. Straightforward website.

Response from Filecamp
Replied April 2020
Hi Nate. Many thanks. We'll look into those cons in future updates!
April 2020
Melinda from VIP Tires & Service
Company Size: 201-500 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
April 2020
Great product!
Pros
Filecamp was extremely easy to set up and has a very intuitive design. It's simple and effective for organizing images and files to easily share with my team.
Cons
I wish it were easier to use the search tool to find images based off the file name vs. tags. I fully plan to tag each image but that is a long process for the number of images we have so in the interim being able to search by file name would be easier.

Response from Filecamp
Replied April 2020
Thanks for the feedback, Melinda! We'll see if we can refine the search tool in future updates.
February 2020
Joseph from Michigan State University Alumni Office
Company Size: 51-200 employees
Industry: Higher Education
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Versatile and Applicable
Pros
- The use of tags to easily locate photos and videos - Bulk actions - Customer service
Cons
There isn’t anything that I dislike about Filecamp

Response from Filecamp
Replied February 2020
Thanks Joseph, happy to have you onboard.
April 2020
Bill from Surly Brewing Co.
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
April 2020
Easy to use, easy to share. Great way to share assets for business.
Pros
W At Surly Brewing Co., we love the ease of use and versatility of the FileCamp platform. We adopted FileCamp as a replacement for a cumbersome system of sharing assets via Dropbox last winter, and couldn;t be happier with the ease, the appearance and the functionality.
Cons
FileCamp isn't quite as robust as some of the dedicated digital assets systems, but for the ease, and price it does its job admirably.
Reasons for Switching to Filecamp
More customization options, better ease overall, better appearance.

Response from Filecamp
Replied April 2020
Thanks, Bill :)
March 2020
Toby from UNIT
Company Size: 2-10 employees
Industry: Apparel & Fashion
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2020
Great upgrades to new version
Very useable product, used to manage multiple types of file sharing with a good interface and easy branding ability.
Pros
Speed, ease of use, intuitive interfaces.
Cons
Ability to batch manage files for tasks such as deletion, etc.

Response from Filecamp
Replied April 2020
Thanks Toby! You are able to batch manage tasks with the Bulk Action menu: https://filecamp.com/support/delete/#multiple
February 2021
Hans from Education Bureau
Company Size: 201-500 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Filecamp - Extremely Satisfactorily Product
My overall experience is highly positive and am very satisfied with the product. I highly recommend it to others.
Pros
Very well designed interface that’s easy to use and professional appearance that’s easy customizable in a user friendly way.
Cons
I would like to be able to have the ability to have live chat conversations with users and receive notifications when I receive an instant message or when a user uploads something to the platform.
Reasons for Switching to Filecamp
Share point was too difficult to use.
March 2020
Tim from Spelean Pty Ltd
Company Size: 11-50 employees
Industry: Wholesale
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Good compromise on price/functionality for small business
we joined before the current version, it was lacking a little but all that functionality was added in the current version plus it got easier to use.
Pros
ease of use, features and the price options
Cons
for the price i think it has all the needed features. Ideally being able to put active/inactive dates on iamges to show/hide them and possibly a way to archve expired images off filecamp to save space.
Reasons for Choosing Filecamp
price/value
Reasons for Switching to Filecamp
other product was discontinued or price was increased

Response from Filecamp
Replied March 2020
Thanks! You can set expiry dates on your files and choose to have expired files automatically moved to your trash. Read more: https://filecamp.com/support/general-settings/
March 2020
Richard from RSD Marketing
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
4.0
March 2020
Excellent Solution
Don't have to worry - always know Filecamp will work and represent us well to our clients when we share file, etc.
Pros
Easy to use, always reliable. Price is reasonable as well
Cons
All good, there is nothing i don't like. Perhaps the most reliable software/service we use

Response from Filecamp
Replied March 2020
Thanks, Richard!
February 2021
Alastair from Blink
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
February 2021
Does what it says on the can!
Filecamp allows us to save time in administering and sharing material with over 120 partners. The partners can simply self service and get pre approved material directly.
Pros
The ease of setup and administration is very simple and the learning curve for users is very easy.
Cons
none at this time. We haven't encountered a use case that is beyond the realms of the application

Response from Filecamp
Replied March 2021
Thanks Alastair!
February 2021
Mary from New Message from God
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
February 2021
Easy-peasy
We are volunteers who call ourselves "advocates" meaning we wish to promote the entity we support, a non-profit. Filecamp is affordable for our shoe-string budget, accessible to any with the password and valuable to meet just what we were looking for.
Pros
Very easy to use, Filecamp meets a particular need for our group of volunteers to share files used in promotions. Intuitive, so that a novice or casual user can navigate to find what they want and even technophobes can handle the admin tasks. It has a large storage capacity for the many photo files we have and most importantly for us, it is searchable and displays the content visually.
Cons
This is just a personal peeve. I do search the file often and wish the search bar would refresh with each search and not retain the last word searched. That one extra little step to delete the previous search term is an annoyance.

Response from Filecamp
Replied February 2021
Thanks Mary
February 2020
Tomasz from DELTIM SP. Z O.O. S.K.
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
February 2020
Very satisfied
Pros
Ease of use and overall look and feel: Cleam and professional. User management. But most of all, the customer service experience has been great!
Cons
I guess you could get cheaper options, but will you also be satisfied with customer care?

Response from Filecamp
Replied February 2020
Thanks Tomasz, and you are always very welcome back :)
August 2020
Filiep from Nanopixel
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
August 2020
Nice product - easy to use and good amount of features
We have a good tool to deliver and storage our end products towards and for our customers.
Pros
It is simple, not too much features. Nu useless features.
Cons
The interfaces is not always easy to handle / understand

Response from Filecamp
Replied October 2020
Thanks, Filiep. It's actually a secret, but we are working on a UI/UX update now, that will make many things more intuitive.
March 2020
Janina from Delphi Health Grouop
Company Size: 1,001-5,000 employees
Industry: Mental Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Great Digital Asset Library
Great system for remote teams!
Pros
Ease of use, the ability to bulk add users, the admin log of activities
Cons
Need to be able to personalize sharing URLS.

Response from Filecamp
Replied March 2020
Thanks for your feedback! :) FYI: You can personalize sharing URLs to some extent using our Vanity URL feature: https://filecamp.com/support/share-file-links/#vanityurl
November 2020
Joshua from David Weekley Homes
Company Size: 10,000+ employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Great Tool for Creating Internal Catalogs
It's great! It does what we need and the adjustable plans/price ranges allow for the flexibility to change as our needs change.
Pros
Easy to organize, great tagging/search tools, straightforward admin interface. We use it is an internal catalog of creative assets, organized by asset genre folders, and tagged for keyword searching. It's been the right tool for the job!
Cons
I wish it was easier to section things off for search purposes. The function might exist, but I've yet to find it.

Response from Filecamp
Replied November 2020
Hi Joshua Thanks a lot! You can use Boolean search operators to narrow down your search results. Read more: https://filecamp.com/support/boolean-search/
July 2020
Glenn from Blue Fish Productions
Company Size: 2-10 employees
Industry: Photography
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
July 2020
Glenn's review
Love it for the price.
Pros
Value for money with Filecamp was better than any competitor we reviewed.
Cons
Improved flexibility for managing access and users would be good
Reasons for Choosing Filecamp
Had most functions we needed for a good price.
Reasons for Switching to Filecamp
Cost of Brandfolder too high

Response from Filecamp
Replied October 2020
Thanks Glenn!
June 2019
Amanda from Fire-Dex
Company Size: 501-1,000 employees
Industry: Public Safety
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
5.0
Functionality
4.0
June 2019
Was Pleased Until the Latest Update
Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.
Pros
• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company
Cons
• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

Response from Filecamp
Replied June 2019
Hi Amanda With the new bulk permissions update feature, you can do (almost) the same as you could with user groups. But I understand that in your use case it was perhaps easier before. Sorry about that! And we apologize for releasing such a big update in one go. We are looking forward to having a solid and future-proof platform from where we can release super tiny updates more frequently. Best regards, Jesper Faurby Co-founder Filecamp.com
January 2021
Michael from Primary Nutrition Inc
Company Size: 2-10 employees
Industry: Wholesale
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2021
File Camp Cloud storage for Dealer Collaterals Sharing
It's good. I like it.
Pros
It's a pretty clean interface for the most part. Files seem to be there and stable all the time. Can hold quite a bit of data. Sharing isn't too complicated and once you share, access is easily achieved unlike some other programs.
Cons
I am still not sure what specific improvements i would like to see. Perhaps adding a message space to preset groups folder sharing.
Reasons for Choosing Filecamp
We would rather not work with Big Brother and politically biased companies.
Reasons for Switching to Filecamp
Their platform was way too complicated. FileCamp is inexpensive and easy to use. Plus it has most if not all the features and capabilities we need from a cloud storage and sharing platform.
July 2020

Anna from cux.io
Company Size: 2-10 employees
Industry: Internet
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
July 2020
A perfect media and file management tool
Pros
This is a great tool to store, share, and work with all formats of files (documents, presentations, images). Design is user friendly and easy to use. Having files organized and accessible from one place will greatly improve your company’s operations. Keywords and tags function make search and discovery files easier and faster. What is important, they provide 24/7 secure system for your data.
Cons
I miss drag and drop option, but this it's not a disadvantage, that would be an improvement

Response from Filecamp
Replied July 2020
Thanks Anna
April 2018
Deeksha from Acquire Technology Solutions
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
April 2018
Easy to use. Options available are pretty straight forward.
Pros
1) User friendly 2) Covers most of the features that is required for file sharing 3) Allows labelling and adding comments which is useful while reviewing 4) Provides tight permissions on the document.
Cons
1) Cannot edit the contents of the document online. It should always be downloaded 2) Would have been better if there were more customisation options. Currently we can only add company logo and name 3) Storage capacity

Response from Filecamp
Replied December 2019
Thanks! In the new version of Filecamp, you can also add a background image to your login page.
March 2021
Mike from Norwell EDGE
Company Size: 2-10 employees
Industry: E-Learning
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
March 2021
Excellent Image Database Tool
Filecamp has allowed us to seamlessly store our content in a single location, arranged in a logical structure. tagged/classified and easy to view. Our digital assets are now significantly more accessible and valuable as a result.
Pros
We were looking for a tool that allowed us to easily host, sort and view our images. Filecamp allowed us to do that with ease. The ability to arrange files in a tiered structure, and then view/scroll through files easily was one of our main criteria.
Cons
So far we have not found any cons for what we need Filecamp for.
March 2021
Julie from Mind Over Marketing, LLC
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
March 2021
Great small business solution
My client has multiple users with different levels of permission. Filecamp is great because I can set up each group of people with their own access. I also love the ability to apply an expiration date because with this client, I need to keep things current. I also appreciate the ability to tag a search, which is really helpful when you have hundreds of assets.
Pros
I like that it's super easy to set up and very affordable, while solving 90% of my asset management issues.
Cons
I don't like that I have to upload files and then go back, find them, and add things like expiration date. It would be nice if I could do all that when I upload. I also have not found a "select all" option to apply the same information to multiple assets.
July 2020
Lucas from Pictom Design
Company Size: 2-10 employees
Industry: Design
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Amazing Tool
Pros
It is a great solution to share and manage files for my costumers. In addition the customisation possibilities it's awesome to create a branded experience to clients.
Cons
User interface could be more friendly and be improved.

Response from Filecamp
Replied October 2020
Thanks Lucas. Stay tuned ... a UI/UX update will be released within a few weeks.
December 2019
Roberto from FotosDCuba
Company Size: 1 employee
Industry: Photography
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Excellent DAM Solution at Affordable Price
Five stars in all senses. Really wish them the best
Pros
It has all features as super expensive options out there. I would have loved to stay with them but my project was FotosDCuba and because of the US Embargo, Cuban photographers cannot access the site. Their team worked hard to try and solve the issues. Their Customer Service is Five Stars Plus. No issues in getting a refund. I really wish them the best.
Cons
I didn't have the chance of finding negative. I would mention the little storage but I understand (If you think of the pricing is not bad at all)

Response from Filecamp
Replied December 2019
Thanks Roberto. And yes, we are also sorry about the US/Cuba embargo and hope things will loosen up soon.
March 2020
Ben from Panasonic New Zealand Ltd
Company Size: 51-200 employees
Industry: Consumer Electronics
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
March 2020
Intuitive and Well Structured!
It has never been easier to coordinate our assets with our clients, making it easy to access and change/evolve as and when we need.
Pros
The ability to create and manage multiple folder structures and search within them with ease. Granting access to users is highly specified which is fantastic for the purposes we use the software for. The sheer diversity of content that can be stored is a huge plus.
Cons
The only feature I would optimise would be the search function. Oftentimes, searches bring back content that is not related, or superfluous.

Response from Filecamp
Replied March 2020
Thanks, you can refine and filter the search results by using Boolean search operators: https://filecamp.com/support/boolean-search/
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