All Squarespace Reviews

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Nathaniel

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Squarespace User Review

User Profile

Kangwa

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed February 2023

Build your website with Squarespace

Overall, while there are some potential drawbacks to using Squarespace, it is still an excellent website builder that offers a lot of value and features. Whether or not it is the right choice for you will depend on your specific needs and budget.

PROS

One of the features that stoodout to me about Squarespace, were its templates. The platform offers a wide range of modern, customizable templates that make it easy to create a unique website that looks great on all devices. The templates are organized into different categories, such as portfolios, blogs, and e-commerce sites, making it easy to find one that fits your needs.

CONS

SEO limitations: While Squarespace offers some basic SEO features, such as customizable page titles and descriptions, there are some limitations to how much you can optimize your site for search engines. This could potentially impact your site's visibility in search results.

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2023

Create websites with ease

Overall, Squarespace is a reliable and powerful website builder that provides excellent design options and customization features for creating professional-looking websites.

PROS

My experience with Squarespace has been great. The website builder is user-friendly and offers a wide range of templates to choose from. Furthermore, the drag and drop is super easy to use.

CONS

However, the pricing plans are relatively expensive compared to some other website builders in the market, especially compared to software like elementor.

Reasons for switching to Squarespace

I tried elementor, but wanted to try something else. Now back to elementor.

Luba

Design, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2023

good for beginners and brochureware

I only use squarespace to create landing pages - then direct them to my wordpress webstore

PROS

Getting started with squarespace is about the easiest way for a beginner to build a basic site.

CONS

I cannot believe that after all these years, squarespace STILL does not let the user type in alt-text for images. Instead, they default alt-text to the name of your image. And lord help you if your image is I987698-3. There's your alt text and your SEO

Rashi

Broadcast Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Squarespace: elegant and user-friendly website builder:

Overall, Squarespace is a great option for anyone looking to create a professional-looking website without any coding experience. The elegant design and user-friendly interface make it easy to create a visually appealing website, and the comprehensive features make it suitable for a wide range of needs. While the higher price point may be a drawback for some users, the excellent customer support and comprehensive features may make it worth the investment for many.

PROS

Elegant design: Squarespace offers a wide range of beautifully designed templates that make it easy to create a visually appealing website.User-friendly interface: Squarespace has a simple and intuitive interface that makes it easy for users to navigate and make changes to their website.Excellent customer support: Squarespace offers excellent customer support through email, chat, and phone, making it easy for users to get help when they need it.

CONS

Higher price point: Squarespace is more expensive than some other website builders, which may not be feasible for all users but since we work with different e-commerce company they don't mind with what they pay.

Reason for choosing Squarespace

Comprehensive features: Squarespace offers a wide range of features, including blogging, e-commerce, and integrations with social media and email marketing platforms.

Harsha

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

The All-in-One Website Building and Hosting Solution

Overall, Squarespace is a powerful and user-friendly website builder and hosting platform that provides a comprehensive solution for individuals, businesses, and organizations to create and manage professional-looking websites and online stores, with some limitations in terms of flexibility, pricing, and integrations.

PROS

Squarespace has a user-friendly interface that is easy to navigate and use, even for those with little to no web development experience. It offers a variety of customizable templates that allow users to create unique and visually appealing websites, with little effort. Also has many built-in features, such as analytics, SEO optimization, e-commerce functionality, and mobile optimization, that make it a comprehensive and all-in-one solution. It provides reliable website hosting, ensuring that users' websites are up and running at all times.

CONS

I personally find the limited flexibility of its templates, pricing, learning curve, and limited integrations to be potential drawbacks of Squarespace. Its integrations are with third-party apps and tools are not as extensive as other website builders, which can limit its functionality.

Maria Lea

E-Learning, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Bring an artistic you with Squarespace

I like it so much

PROS

Best for online store or small website. Very timely and you'll love the option of design it offers. Let's include the contact management team who's very supportive as well

CONS

Squarespace doesn't support the complex menus that larger sites may require but for me I can work it out anyway no big deal

Reasons for switching to Squarespace

Job requirements

User Profile

James

Verified reviewer

Motion Pictures and Film, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Amazing and cheap for the features.

PROS

I love the features that you get for the pricing. Its about 15-30 USD which is extremely cheap for the features I get for this price.

CONS

I dont like that it was kind of confusing at first, but it is easily navigated after a while. It was also hard to know what version i was on

Reasons for switching to Squarespace

This is better and cheaper.

Misha

Textiles, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Squarespace is very easy to use. I have two websites.I am satisfied using it

Does everything I needed to do works great for uploading photos from my phone. I can easily switch in between pages that I own and log on to multiple accounts. Great for saying organized when you're away from the computer.

PROS

Squarespace is a great choice for individuals and small businesses. In short, it’s a great option for building a content site with, especially if you work in a creative industry.

CONS

Templates can be limiting and are generally less flexible than competitors like WordPress.

Nathan

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

The best website builder around

We chose Squarespace as we often need to create bespoke microsites for our client projects. Squarespace is perfect because it integrates everything you need into one place. On top of this, it's super simple to use and the websites look extremely professional.

PROS

Squarespace makes creating a beautiful website easy, fast and affordable. Overall, what I like the most about Squarespace is its ease of use. You don't need to be an expert to use it. It's super intuitive.

CONS

I wish that Squarespace offered more templates. No one wants their website to look like someone else's so i think they could improve by having a wider variety of pre-existing templates.

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

this isy to use beginner to master pro edition features and benefits

WordPress web design and customization portal

PROS

host multiple domains on single IP Squarespace offers various pricing plans, depending on the user's needs and website goals, with features such as custom domain names, unlimited storage, and email campaigns. Squarespace's customer support includes a knowledge base, community forums, and email and live chat support.

CONS

new customization own web website without web knowledge

Anonymous

1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2020

A beautiful website, tailored to you

I have a beautiful, functional website to direct clients to. It has a blog, a shop where they can purchase items and much more. The site allows me to capture visitor information, make sales and create first interactions with me and my services. It allows me to have a "home base" from which I launch all of my projects and ideas. I have had Squarespace for several years now and never plan to change--it's really that good! I have experimented with other providers but never found anything so well crafted and easy to use.

PROS

Squarespace allows you to select a plan that fits your needs. You can choose plans with unlimited pages, commerce options and much more. I love that it's made to be user friendly and there is no coding required (you can code as an advanced option but it's really not at all needed since they offer you everything). You can add all kinds of features to webpages, like forms, surveys, images and much more just by adding elements they call "blocks". This makes it very easy to customize the website to look, feel and operate just like you would like. If you previously couldn't realize your website dreams due to a lack of technical know-how, you can use Squarespace to design like a pro.

CONS

Sometimes it can be slightly unintuitive as to where to find something, so it takes me a few extra minutes to find out where I can tweak a specific setting. Customer support is excellent and fast to respond but only by email or chat, not by phone. You do have to upgrade to a higher plan for some features, like abandoned cart recovery at checkout, for example; however, for the value they offer, I think all the upgrades are worth the cost.

Reason for choosing Squarespace

Wordpress is effective but I found it much harder to design things when I have tried it out. Wix doesn't look as professional as Squarespace and has many fewer functionalities.

Bridget

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

You get what you pay for

After trying multiple free website building options, I finally relented and tried out the demo version on Squarespace to see what the learning curve would be like, and if it would be worthwhile ot go the paid route for a website. The answer was a resounding yes, and I've subsequently built 3 more sites with them since our first one. I tell every new business owner starting out, check out squarespace, save yourself the headace of the free platforms that limit creativity, and watch your business grow by the day.

PROS

Ease of use Easing learning curve layout options customizations options sleek templates quick onboarding

CONS

Towards the beginning of my experience with Squarespace, I needed some customer sesrvice and the process to find where I could go for help was not easy. This was back in 2017 however, so I'm not sure if that process has improved since then (I'd like to think so!)

Reason for choosing Squarespace

Because after the demo phase where you can edit a template and build your website, my site was perfect and ready to roll out. Easiest business decision we've ever made.

Reasons for switching to Squarespace

Because wix was limited in options, impossible to get customer service help with, and the learning curve was painful.

Jeremy

Verified reviewer

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Easy to Use But Often Limited

I had to launch a website—with scheduling and services—in a day, and Squarespace did not disappoint. I was able to do this quickly and easily, with little reference to the user guide. When it came time to launch my own site, I carefully researched and compared Squarespace to other all-in-one solutions, and it came out on top. Most other solutions required more work to build, and it was easy to "break" their templates. It's a real challenge to make a Squarespace template look bad. That being said, there are times where you want to change the color of a header, for example, and you find this is simply not possible. You then have to go on a Google search and find the hidden CSS code for that style and paste it into the custom code window. And most of the time, it doesn't work. So I would like to see them make changes colours more intuitive and easier to do. Another thing to know: you will likely have to pay to get a feature you need, at some point. I needed to have a pop-up email subscription form, and I had to upgrade to "Business" for that. So make sure you scan the features before buying.

PROS

The best thing about Squarespace is that you can launch a simple website in a few hours; grab a template, tweak to taste, and go. The competitors still tend to need direct coding to make them look good, but not with Squarespace. The templates are tasteful and generally easy to edit, plus there is a rich backend with tons of analytical tools and e-commerce features for when you're ready to sell. The website editor is truly WYSIWG (What You See Is What You Get) and adding sections is as easy as a click.

CONS

Squarespace's templates look nice, but there are surprisingly few of them. I've built several sites with Squarespace, but I always grab the same podcasting template because everything else it way too specific: restaurant! Vlogger! Fashion! But precious little for general-purpose sites, with a minuscule selection for a company that's been at this for over 10 years. The WYSIWG editor can be extremely annoying as well, constantly digging into to floating menus just to make simple edits, and it's unclear where things reside sometimes. It's hard to escape the feeling that there has to be a better way. But it is still easy to use.

Reason for choosing Squarespace

Squarespace required the least custom-coding and its templates are the cleanest and hardest to break. I can deploy quickly and add features as I go along.

Reasons for switching to Squarespace

Designing and maintaining my own website demanded too much of my time, and Wordpress has become a bloated, unsafe platform. I needed a all-in-one solution, and Squarespace was the best bet for me.

User Profile

Meghan

Verified reviewer

Restaurants, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

The Best Website Builder for Simple Sites

I genuinely love this tool for creating websites. It is easy to use, cost efficient, and turns out a great end product. I have used it to make websites for photographers, restaurants, and sales businesses alike. It is so versatile and every site visitor thinks it's professionally done.

PROS

This software is easy to use, intuitive, and when you can't figure something out Support is right there for you. They have tons of how to videos and instructions that make everything pretty easy to figure out.

CONS

I dislike the spacer feature - it gets pretty annoying to use those instead of being able to snap an object to a grid and align that way. It works much like Microsoft Word in the sense that if you try to resize or adjust something, sometimes everything on the page moves.

Reason for choosing Squarespace

BentoBox is specific to restaurants - they have a wonderful product, however their set-up and pricing did not work for us. Essentially, you pay them to create the initial site and then it's up to you to edit/take care of after the fact. You pay a large set up fee and a pretty expensive monthly fee in perpetuity. We have five locations and it just wasn't cost efficient. Since I already knew how to use Squarespace and knew how to work with SEO, it was an easy, much more cost-effective switch. Bentobox is a great product, but it is pricey to maintain. As a restaurant, we have simple needs as to what people are looking for when they come to our site.

Reasons for switching to Squarespace

Our site was continually hacked, there was very little support, it was complicated to use. Our sites were outdated and I wanted to switch us to something everyone on our team, no matter their level of tech expertise, could use.

Mark

Non-Profit Organization Management, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY