Squarespace Software

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About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes. Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders. Squarespace e-commerce we...

Squarespace Pricing

Websites: Personal: $12/month (billed annually) or $16/month (billed monthly). Business: $18/month (billed annually) or $26/month (billed monthly). Online Stores: Commerce Basic: $26/month (billed annually) or $30/month (billed monthly). Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

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Squarespace User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,145 reviews

User Profile

Gabriele

Verified reviewer

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Tra le migliori piattaforme per la creazione di siti drag&drop

Pros

Velocità: è veloce, punto. I server sono rapidi e caricano le pagine in un lampo. Responsività: che sia desktop o che sia mobile i siti vengono sempre visualizzati correttamente grazie ai template già pronti e 100% responsive. Completezza dell'offerta: il piano base da 11€/mese è già di per sé eccellente per chi non ha dimestichezza con html/css o semplicemente non ha voglia di mettersi a installare WordPress o creare da zero un sito smanettando nel back-end. Il piano superiore da 17€/mese risulta assai conveniente perché include una mail con Google Workspace che di per sé costerebbe già di più se scorporato dal prezzo base di Squarespace e la possibilità di gestire un e-commerce. Semplicità d'uso: è tutto al 100% drag&drop e tutti i servizi annessi al sito sono semplici da configurare anche da chi ha quasi zero conoscenze informatiche.

Cons

Il lato oscuro di Squarespace (e di Wix e altri editor drag&drop tutto in uno): se crei un sito su Squarespace, rimane su Squarespace. Non puoi esportarlo, non puoi farne un backup offline. Puoi solo gestirlo e continuare a modificarlo dalla loro interfaccia proprietaria, quindi se un domani decidi di non voler più pagare un abbonamento fisso mensile ma vuoi spostare sito + servizi su un hosting dedicato con un prezzo una tantum annuale e pagare un professionista per fartelo gestire... devi rifarlo da zero. È punto cruciale di cui tener conto nel momento in cui si è ancora nella fase di selezione iniziale: hosting dedicato/condiviso o una piattaforma tutto in uno in abbonamento?

Reasons for choosing Squarespace

Semplicità d'uso, prezzi meno cari rispetto alla concorrenza e velocità dei server.

User Profile

Henry

Verified reviewer

Company size: 51-200 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Functionality

out of 5

October 2021

Simple doesn't mean low quality

My client wanted to launch a new brand with a website fast. I chose Squarespace just to get us going, with the intention of migrating over to a WordPress build in the near future. 2 years later we're still on Squarespace, with no immediate plans to change. The website's performance and optimization is consistently top-notch, edits are easy, tracking code changes work well, and enough third-party tool integrations exist to account for our needs. I wanted Squarespace because I hoped it would be quick and simple to set up. It was. I stayed with Squarespace because it's more effective and substantial than I initially hoped.

Pros

Squarespace really is simple to set up and use. A lot of web building best practices are automated for you, with image auto-optimization, mobile-friendly templates, and ADA compliance features. A few years ago the biggest issue with simple website builders like this was performance - drag-and-drop sites tended to be slower. Not the case anymore. All my Squarespace sites load well within Google Page Speed Index benchmarks, with image compression that doesn't reduce image quality at all.

Cons

Squarespace will cause some issues if you're at either extreme of tech savvy: If you have zero background building sites, there will be a learning curve. I know their marketing makes it sound like you could build a site with your eyes closed, but do not count on it being that simple. And on the other end, if you have deeper experience building sites and working with code, Squarespace can be a bit basic. You can't access a page's source code, block types can't be edited, and design functions are fairly limited.

Reasons for choosing Squarespace

Simplicity and speed of deployment. We needed a whole new brand launched quickly, and Squarespace required the least set-up time.

Andrea

Company size: 1 employee

Industry: Design

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

July 2019

SquareSpace is a let-down. It's hard to use and is missing basic features. The marketing fooled me!

Overall, I hated using SquareSpace and I was so disappointed because I switched away from WordPress + Divi to give SquareSpace a whirl based on SquareSpace's amazing marketing. What a let down. I will never use SquareSpace again. My client wanted both of his sites designed in SquareSpace because he was also duped by the ads. I made one site and it took forever because I was constantly googling how to do something with code to get the site how we wanted it. If you use SquareSpace be prepared to be frustrated or to hire a developer. Basic functionality is missing and you can't copy anything you've done to use elsewhere. I wanted to duplicate the first site and modify it for the second. You can't do that. I had to make both sites from scratch. Support was absolutely terrible. Zero help compared to the awesome Divi support staff that has made my designing life so great for so many years (I'm not an affiliate, just a fan). Oh! And SquareSpace is expensive! You have to pay for each and every site. With WordPress, you pay for hosting somewhere, like Siteground, and you can add as many sites to that account as you like no charge. Squarespace has pretty templates that you can't modify pretty much at all, and it's expensive with terrible support. Do not choose SquareSpace as your CMS unless you are a developer. Awful.

Pros

SquareSpace has beautiful templates. They are truly gorgeous. SquareSpace also has an easy-to-use sidebar of options that puts everything that you can do on the left side. The interface is as clean as the templates. Hosting of your site is done through Squarespace. That's it when it comes to pros. There are a ton of Cons to using SquareSpace.

Cons

As a WordPress user (who has also designed with Wix), SquareSpace falls short almost everywhere. You can't import your brand font—essential. You have to use code or a back-door solution with AdobeFonts. If you want 5 items in a row, no can do. You get 4 or 6. You can't drag the amount of padding around items and sections. You must use spacer blocks (time consuming and such a bad way to do things). There's no media storage! If you upload your photo it isn't stored anywhere for easy selection later. You must upload the same image multiple times whenever you need it—frustrating. Changes can't be made on individual copy styles. Squarespace sets up its CMS as a global system so if you want to change the way your font looks in just one place, you need to insert code (markdown block). You should be able to select it and change the size or colour. But no. It's CRAZY! So time-consuming. Missing basic word-processing functionality. Squarespace has no plugin options. You can't duplicate a page of your site and you can't duplicate your site! Everything is done from scratch! In WordPress, you download a .JSON file and upload it somewhere else and you're flying. Not with SquareSpace. You can't make your overlays look different per section. Everything applies globally. You can't add borders to images. The biggest CON? There's no undo! No revision history. If you delete something accidentally, it's gone forever. Support is terrible. Every answer is "you can't do that" or "try to find code.

Reasons for choosing Squarespace

Because my client wanted me to design using this CMS and before I used it I was curious (even excited) to give this terrible CMS a try. What a bad experience! If you are not tech-savvy, choose Wix. If you are tech savvy, choose WordPress with the amazing Divi theme by Elegant Themes. You will be sorry you chose SquareSpace immediately.

Reasons for switching to Squarespace

Marketing. I was fooled. If the Cons section allowed, I had a laundry list of things you can't do with SquareSpace. Unfortunately, the Cons section had a max size, so I could only communicate a fraction of the things you can't do with SquareSpace.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

Professional, customizable results without the corresponding cost

Squarespace is hands-down my go-to website builder. It's so easy to create sleek-looking websites from customizable templates that don't look off the shelf.

Pros

Squarespace makes website building easy, even for those who can't code. I've been using Squarespace for 8 years across multiple domains. It's intuitive (and fun!) to use and best of all, the results look impressive. Customers have chosen my services based on the professional look and feel of my website.

Cons

Like with any growing and successful software company, previous free perks now come at a cost. Features that used to be included with a basic plan are now premium upgrades.

Reasons for choosing Squarespace

Squarespace has a delightfully sleek UI/UX compared to WordPress, which is frustratingly complex and clunky to use.

Erin

Company size: 2-10 employees

Industry: Broadcast Media

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

A Novice Can Do It

I've had a great experience with Squarespace. I'm currently going through a website redesign. I utilized their "matchmaking service" to try and find a designer and thought it was the most efficient system. It's like online dating. You fill out a form, which is like your profile, stating what you want. You get matched up with several designers. From those you "swipe right" on five. Then it becomes up to those five to court you by sending you an email, reaching out to jump on a Zoom and you take your relationship from there. I feel like I scored. I am enjoying working with my designer. She's so knowledgeable and she understands what I'm trying to accomplish. I cannot wait for my new site to deploy.

Pros

For the most part, anything I've tried to create on Squarespace is relatively easy. If I had questions, I was able to find a YouTube tutorial to figure it out. The sites look professional on both desktop and mobile and don't break the bank to create. You can also make your site transactional which is nice and the fees involved are reasonable.

Cons

I am not a tech savvy person so some of the functionality requires an in-depth online lesson to recreate something I've seen, however, it is all figureoutable.

Reasons for choosing Squarespace

I liked the perceived ease of use and portfolio of websites I saw that were built on a Squarespace platform. Also Shopify didn't really make sense since my site is more than just a store, I'm pretty copy heavy which Squarespace lends to better.

Reasons for switching to Squarespace

I was tired of updating all of the plugins. It was a nuisance.

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