1 million+ businesses helped. Get advice
Get Free Advice
Fons vs vcita
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.8 / 5
4.2 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.7 / 5
4.2 / 5
Last Review Written
January 5, 2024
December 31, 2024
Pros/Cons
Pros
- First off, the customer support is amazing. Very quick to respond, friendly, and of course helpful.
- I love the ease of client booking, options of subscriptions and packages, and the interface of the software. My clients all love it as well.
- Amazing staff and extremely helpful. They have an awesome affiliate program as well.
Cons
- Looking back on it, the whole process was incredibly inefficient and prone to miscommunication and mistakes. Now my calendar is synced with my students, and the billing happens behind the scenes.
- Some of the functions are still a little odd, in that sometimes you have to order different types of charges (tuition vs. one-time) to keep things straight with payments, at least at first.
- No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them.
Pros
- This by far is the best user-friendly platform I have seen and implemented. I have used several types of CRMs over the years, but this works by far the best for me and what I am doing.
- I love that new features are being added all the time. I love that I can integrate it with my website.
- I like the fact that my customers and I receive confirmation of our appointments. I also am pleased that it is easy to use.
Cons
- Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service.
- Had I not been charged for a full year which is non refundable, I would have cancelled already.
- Its also very American! which I find sometimes very difficult to deal with, acronyms and wording is sometimes confusing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
