Simply.Coach vs Upper Hand

RATING:

4.7

(29)

Simply.Coach has 29 reviews and a rating of 4.72 / 5 stars vs Upper Hand which has 109 reviews and a rating of 4.1 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (29)
4.1 (109)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 20, 2023
January 3, 2024
Pros/Cons
  • Pros

  • A very well architected and thought out platform. Easy to setup and use and amazing support with instant response and extremely fast resolution.
  • It is easy to use, and supports my business processes in coaching and consulting.
  • Cons

  • But as I use it more I see that its all about the 'journeys' As a way to build a standardized customer experience. I'll need to upgrade as I get more settled with the coaching practice.
  • If I must, then I would suggest that a 360b degree tool can be designed and included with a readymade template. If it is already there, obviously, I've missed it.
Read all user reviews
  • Pros

  • It looks great, and creating events is very easy.
  • As we get our business off the ground it has been great exploring the various features, and we are excited about the customer experience we'll be able to provide thanks to the software's ease of use.
  • Cons

  • Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.
  • The complete lack of customization and available software and/or plugins (parent/child accounts, financial and administrative dashboards).
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos