--- title: "Knowa Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Knowa. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Knowa is a good fit for you!" source_url: "https://www.softwareadvice.com/collaboration/knowa-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / [Knowa](https://www.softwareadvice.com/collaboration/knowa-profile/) / Knowa Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/collaboration/knowa-profile/) Reviews [Alternatives](https://www.softwareadvice.com/collaboration/knowa-profile/alternatives/) # Knowa User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 89 reviews (86%) - 4 stars: 13 reviews (13%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Directors can annotate documents, ask questions, and share insights directly within the platform, reducing email clutter and improving engagement. - Collaboration is vital in our field with multiple users across multiple employers and this system is excellent for tracking consistency. - Building and altering meeting packs is also very simple to do, and Knowa has some great productivity functionality for navigating and marking up meeting papers. ### Most mentioned cons - On rare occasions, software can slow down - although this may be down to factors outside Knowa's control such as users network issues. - can be difficult to navigate all of the areas needed, especially with add on elements for risk register etc - Only a minor point but when comparing against the minutes it can be a little confusing. When adding a new member to the collaboration space, it is annoying that you add them and always have to add them to all groups on there as I sometimes forget to do this. ## Knowa customer reviews Showing reviews 1-25 of 103 (page 1). ### Pension Trustee using Knowa - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Knowa is intuitive. Very easy to pick up and utilise once a couple of fundamentals understood. Initial training offered was excellent and very focused on user's needs and understanding. Easier to prepare for meetings with visibility of documents / papers as they arrive. Easy to follow trail for discussions / decisions outside meetings #### Cons Nothing significant - small glitch in sign on process could do with sorting #### Reasons for switching to Knowa Previous software was expensive, inflexible and dated --- ### A year and a half with Knowa - Overall rating: 5/5 - Reviewer: Martin D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A good experience with the software hinges on getting everyone engaged with it, but once everyone is setup with an account and it becomes a very effective way to collaborate where multiple separate organisations are trying to work together. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The collaboration features; it's very easy to share files with clients securely, including files that would normally be too large or sensitive to share via email. Building and altering meeting packs is also very simple to do, and Knowa has some great productivity functionality for navigating and marking up meeting papers. #### Cons The cons that I had with the software seem to have been resolved; in the past I had found that manipulating documents in the file storage area was slightly cumbersome but it has since been updated to make this much easier. #### Reasons for switching to Knowa Not decided by myself, the switch was decided at Board level --- ### Review of governance platform on Knowa - Overall rating: 4/5 - Reviewer: Annette C. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I find Knowa very helpful and use the system daily but it does appears difficult to engage all our Trustees. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's easy to locate files on document storage. The meeting management facility is excellent. The team at Knowa are extremely helpful, friendly and are always striving to make improvements. The Risk Register facility is user friendly and helpful as the Trustee and advisers are able to access. I like the ability to ask other group members to either vote or read a post. I like the collaboration area but it does appear to be difficult to encourage our advisers to respond to this thread. The reason why they prefer to respond via email is that they are unable to keep an audit trail at their end. #### Cons It would be helpful if documents within each of the categories could be added so the last document is automatically shown at the top of the list.It would be helpful if once documents are added to the storage area, there is a facility to rename the file. At the moment, I am altering the title (making it slightly shorter and trying to cover full details of document ie add a date and removing any reference number from an adviser) in Solvay's storage area before moving to Knowa. #### Reasons for switching to Knowa BAC had been bought by Hymans and were no longer able to provide this service.We were encouraged by Zephyrus/Solvay/ndapt to use this system as the other four Solvay pension schemes were using this system and a number of ndapts' clients were too. #### Vendor response Hi Annette, thank you for sharing your feedback! We genuinely value insights like yours and are committed to continuous improvement. We’re pleased to let you know that, based on feedback from users like you, we’ve re-launched our document storage facility. It’s now faster and more intuitive, designed to enhance your experience further. Thanks again for helping us make Knowa better! Replied November 2024 --- ### Worth a Five - Overall rating: 5/5 - Reviewer: Ian A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased we moved over to this platform and it certainly speeds up the planning of Board meetings and provides a secure way to share documents with fellow Trustees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes get packs for Board meetings very easy and saves on printing. Very quick and easy to then update as needed. #### Cons Searching through the sub sections for various documents #### Reasons for switching to Knowa Lack of development of BoardPacks and ease of use of Knowa --- ### Excellent document repository and meeting management software - Overall rating: 5/5 - Reviewer: Graham B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quite honestly, I think Knowa is exactly what the pensions industry needs - good value, easy / intuitive to use with great support and strong forward-looking development #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and intuitive to use with flexible storage design options and an ability to add many users within the Package. Great bolt-on modules available too along with an AI function and strong search capability #### Cons Not really a dislike but the left-hand bar could perhaps be clearer when one has multiple clients #### Reasons for choosing Knowa More pension-focussed and better overall look & feel #### Reasons for switching to Knowa Diligent was "clunky" by comparison and much more expensive --- ### Knowa Scheme & Board Management Review - Overall rating: 4/5 - Reviewer: Tracey L. - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've found the experience easy, helpful and productive. The procurement process wasn't overly protracted and there was a great pragmatic approach to getting things up and running. When there are issues I've found the response time short and issues do get resolved. Customer service is clearly highly valued by the Knowa team and in a busy role like mine that's important. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Because it's so easy to use it really saves me valuable time. The functionality in meeting management is also helpful. #### Cons I don't use all of the functions however, what do use I like very much. Perhaps the only issue for me has been in the appearance of Excel in View mode and the need to convert to PDF format which doesn't always work well. #### Reasons for choosing Knowa Knowa are innovative, they're investing in the future of the product. They wanted to do business with us and made the procurement process easy. #### Reasons for switching to Knowa The supplier was pulling the product from its ongoing development budget and the platform wasn't going to remain current. --- ### Online governance tool that evolves as your needs evolve - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Knowa just does the basis so well and is intuitive to use. Not only that, Knowa continually evolves to offer additional functionality that other providers fail to do. #### Cons Very little. Where the team have spotted things they don't like this has been picked up by the developers at Knowa and addressed going forward. #### Reasons for switching to Knowa Cost and poor functionality with no development plan. --- ### Knowing Knowa - Overall rating: 5/5 - Reviewer: MARTIN C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience is very good. Having used a scheme specific library in the past for storing minutes and documents I find the Knowa system more user friendly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of locating past minutes and documents as well as dealing with day-to-day business. Resolving members cases has become a lot easier and faster #### Cons When colleagues respond I get a notification from Knowa and this means I have to login and access the system only to find out it is a colleague responding to my latest post --- ### Essential, Easy-to-Use, and Excellent Support! - Overall rating: 5/5 - Reviewer: Gwen N. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using Knowa daily, and it has truly transformed the way I manage the pension schemes I look after. The platform is incredibly user-friendly, efficient, and reliable, making complex tasks so much easier to handle. The organization and collaboration tools are second to none, allowing me to stay on top of everything with ease. Knowa has become an essential part of my workflow, and I genuinely can’t imagine managing pensions without it. Highly recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Knowa is its intuitive interface and how it streamlines managing my portfolio of pension schemes. The tools for organising and collaborating are great for staying on top of tasks. It’s a game-changer for simplifying day-to-day tasks! Plus, the support team, especially Antonia, are always readily available and super helpful! #### Cons The only thing I’d say I liked least about Knowa is that it took me a little time to explore all the features and understand how they fit into my workflow. However, with the support team's help and the available training material, I soon got the hang of it, and everything became straightforward after that. --- ### Great Experience - Overall rating: 5/5 - Reviewer: Farid N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been Excellent - I would highly recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Staff are very helpful, always prepared to assist users via different streams of communication. Innovative approach, always open to finding solutions to your requirements. #### Cons On rare occasions, software can slow down - although this may be down to factors outside Knowa's control such as users network issues. --- ### The best tool I have used for trustees - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. really stable, its great for communication between the trustees via chat. meetings are easily arranged and the agenda and timings can be dynamically modified if things change. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the centralised system is a one point for all things I need as a trustee #### Cons can be difficult to navigate all of the areas needed, especially with add on elements for risk register etc #### Reasons for switching to Knowa product limited and clumsy to use, not very feature rich. --- ### Fountain of all Knowa-ledge - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. It's a great programme with lots of virtual support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very clear to use and lots of useful features. #### Cons A little slow to load somtimes which is to be expected when it holds so much useful data. --- ### Knowa ... My likes and dislikes - Overall rating: 4/5 - Reviewer: Karen L. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Secure online portal, easy to use.Building meeting packs: I like this function the best and use it the most. It saves an awful lot of time, paper, ink and postage costs. An absolute must where working from home is now very common and some of the old ways of working are therefore no longer practical. Voting and Must Read functions: Are very useful. Knowa support: Very efficient, helpful and responsive staff. #### Cons Document storage facility structure: I would prefer a Windows File Explorer layout. Interaction with Trustee board and advisers via Knowa is what we seem to struggle with the most. Discussion threads are therefore not as useful to us as they perhaps could be.If I understand correctly Knowa doesn't appear to be quite so flexible as email in this respect ... unless it's just my lacking of Knowa-ledge. Keeping track of posts which are still awaiting responses: Seems to be achieved by using the star function and/or archiving completed discussions leaving only 'open' discussions visible. This is one of the trickiest things I personally find with Knowa. #### Reasons for switching to Knowa Previous solution was obsolete #### Vendor response Hi Karen, thank you for sharing your feedback! We genuinely value insights like yours and are committed to continuous improvement. We’re pleased to let you know that, based on feedback from users like you, we’ve re-launched our document storage facility. It’s now faster and more intuitive, designed to enhance your experience further. Thanks again for helping us make Knowa better! Replied November 2024 --- ### Knowa experience - Overall rating: 5/5 - Reviewer: Graham M. - Verified reviewer: Yes - Industry: Chemicals - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a very positive experience with Knowa; it has made the exchange and storage of very sensitive data much easier and secure which satisfies internal controls managers and auditors. Knowa provides a single site of knowledge which offers massive efficiencies when enabling new trustees or advisers to gain insight and background on the pension scheme. The preparation of meeting packs is a much smoother streamlined process where multiple advisers upload and the site controller can organise accordingly and then publish - saving so much time, paper, postage and risk. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most compelling features of Knowa include the ability to have a one-stop shop where reference material, documentation and meeting material can all be held in a safe and secure environment; where meeting packs can be prepared and where meeting packs can be published for all participants to then login and view. The efficiencies in terms of time and effort are massive! #### Cons With some trustees slightly resistant to new technology, it has been an effort at times to obtain total their total and consistent engagement. This is not a criticism of Knowa but perhaps a generational comment. Many users struggle to use the @ symbol when participating in discussion threads, so perhaps some messaging can be made more obvious or clear to inform or remind within the software. --- ### Brilliant tool for pension scheme management - Overall rating: 4/5 - Reviewer: Sarah L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great tool, very glad we have it and can use it across clients. The time and investment you continue to put in gives us confidence this will be a tool we can continue to use for our clients for the long term. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to keep all key documents, meeting packs and decisions in an easy to use front end makes Knowa a fantastic tool for trustees. The continued technology evolution, plus the security and back up, delivers confidence and robustness. Being able to offer the Company and advisers access to certain areas, as well as change access over time as roles change, makes this a future proof tool. #### Cons Some of the functionality is less intuitive - for example:- sub items in meeting packs cannot be dragged between main items- when uploading a file to a meeting pack, it is then tricky to find it when trying to upload it to another area (it works well the other way)- it would be good to have an access which allows upload of documents but not reading/downloading of documents (for when multiple advisers need access to the same group but you dont want commercially sensitive information shared)- I'd love an app for this - the outlook plugin is brilliant --- ### Knowa - a great product - Overall rating: 4/5 - Reviewer: Paul C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Initially being used for meeting packs but increasingly using the group discussions particularly with the involvement of external parties leading to a more efficient way of working #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use, range of functionality , first class customer service and the continual development of features #### Cons Nothing for me - it is a much better product than others I have used in the market at a competitive price #### Reasons for switching to Knowa Needed a more modern product that delivered a wider range of services at a competitive cost --- ### Knowa - a Trustee's perspective - Overall rating: 5/5 - Reviewer: Phil H. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Trustee Board has reviewed our shared experience and consider the adoption of Knowa a big positive in terms of our pension scheme management. As Chair of Trustees, I have come to see it as invaluable. I would highly recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. The functionality for running Trustee board meetings; from publishing the agenda through to approving the Minutes, is exceptional. At a recent meeting, our legal adviser, without being asked or prompted, praised Knowa and declared it the best Board management software they had come across. 2. The secure collaboration between Trustees and advisers and the ability to retain a tracked record of discussions/decisions/approvals. 3. [sensitive content hidden] availability and willingness to engage and assist is off the scale. #### Cons I am still coming to terms with the filing structure on our site. The search facility is very good and effective, but not as effective as knowing where to look/file in the first place. --- ### Tia Rowe - Knowa Review - Overall rating: 5/5 - Reviewer: Tia R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Knowa is great. It was one of the first online software's I used when I joined XPS, it was very quick to understand which is good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I like most about Knowa is it's efficiency to create agendas and invite Trustees to view them. It's simple and time effective. #### Cons A couple things I like least are: -the fact that you have to give access within access to spaces. (although this is very secure!) -I don't think you should have the 'stay logged in for 2 weeks' function as this isn't very secure. -folders and documents have no order which is annoying as a couple Trustees have contacted me asking why something from from 2009 for example is above something from 2022. So to implement an order function, where we can number documents so they can go in date order, would be great. #### Vendor response Hi Tia, thank you for sharing your feedback! We genuinely value insights like yours and are committed to continuous improvement. We’re pleased to let you know that, based on feedback from users like you, we’ve re-launched our document storage facility. It’s now faster and more intuitive, designed to enhance your experience further. Thanks again for helping us make Knowa better! Replied November 2024 --- ### Knowa review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use it for circulating agenda packs for meetings to the trustee (and other) participants, maintaining logs and storing documents. It will also be useful as a record of our scheme governance system (ESOG). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and intuitive to use, high quality knowledgeable support #### Cons It is taking our trustees a bit too long to use Knowa to its full potential #### Reasons for switching to Knowa End of contract --- ### Knowa review - Overall rating: 4/5 - Reviewer: Paul S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Knowa is a very useful tool, but could be improved by increasing the speed of navigating the Board Space facility, and increasing the speed at which documents are loaded up to Knowa. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of setting up and managing meetings #### Cons The slowness of the document repository facility. #### Vendor response Hi Paul, thank you for sharing your feedback! We genuinely value insights like yours and are committed to continuous improvement. We’re pleased to let you know that, based on feedback from users like you, we’ve re-launched our document repository facility. It’s now faster and more intuitive, designed to enhance your experience further. Thanks again for helping us make Knowa better! Replied November 2024 --- ### Knowa for Trustee Boards - Overall rating: 5/5 - Reviewer: Bob N. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, the team were very responsive throughout the implementation phase and have remained so through business as usual. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Knowa has been designed by people with a deep knowledge of the issues facing management boards in terms of their meeting organization and record keeping #### Cons I could not see any downsides! The costs were significantly lower than their competitors with much greater functionality and design flexibility. #### Reasons for switching to Knowa Much greater functionality and flexibility to handle design changes --- ### Trusteeship and technology - Overall rating: 5/5 - Reviewer: Amanda B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As professional pension trustees, it is essential that we can both deliver and demonstrate a robust governance framework. By working closely with Knowa we have been able to design and implement an online, integrated governance system that allows us to maintain oversight across our entire portfolio of trustee appointments in an accessible, cost effective manner. The team at Knowa are responsive in working with us and able to add developments in a timely manner. #### Cons There aren't any concerns worth highlighting. --- ### As a Trustee Board we collectively agree how we constantly review all aspects of Pension business. - Overall rating: 5/5 - Reviewer: Graham C. - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Much easier to use than previous systems I have used as a Trustee of over 20 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This system is simple and easy to use including being able to annotate and keep notes on minutes or other papers that I read. #### Cons I have not found anything cons on Knowa at this time. --- ### Really good. - Overall rating: 5/5 - Reviewer: Andy M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. It is the best portal I use and I have no hesitation in recommending it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I find Knowa very easy to use. It is straight-forward to use and keeps things simple. Some portals often over complicate things when you just need something that is clean and easy to use. The support we get from [sensitive content hidden] is outstanding. He is always happy to help and offer guidance and explains things very clearly. #### Cons There is nothing in particular as I really like Knowa. --- ### Very happy with Knowa - Overall rating: 5/5 - Reviewer: Jaz S. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to log in and access what I need, keeping historical documents organized. I recommend it to others for use with board meetings and key document storage., #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Easy to log in, and documents organized cleanly by meeting, and easy to navigate around different meeting documents during the meeting itself. #### Cons Nothing - it meets all of my needs and I am very happy ## More reviews [Next reviews](https://www.softwareadvice.com/collaboration/knowa-profile/reviews/?page=2) --- Knowa Reviews, Pros and Cons - 2026 Software Advice