What are OurPeople users saying about the software?
Read what people like you have said about using OurPeople software through verified user reviews
User Review Highlights
4.71
17 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"I like that you can get all your employees on one platform with multiple functionalities."
"I love the ease of communicating between team members and sending alerts."
"The app is easy to use, we have had good support from Our People during development and implementation of the app throughout the organisation."
"Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly."
"I don't like that this is not integrated with MBO yet."
Jump to:
Product Overview
Alternatives
Browse all OurPeople Reviews
- Have you used OurPeople and would like to share your experience with others?
- Write a Review
Sort by
Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
Apply Filters:
User Industry
Company Size
Time Used
User Rating
Showing 1 - 17 of 17 reviews

Jeff
Verified reviewer
Industry: Telecommunications
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
June 2018
Very handy tool to send updates and schedules. Easy to use and customize.
Easy way to keep a team of multiple stores on the same page. Simple and easy to use.
Pros
The ability to contact and send information to certain groups. Ability to pull up who has read the information I've sent out.
Cons
They fixed the issue that I had. Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.

Response from Our People
Thanks for the great review Jeff! We are glad you like how easy it is to send content to your teams across multiple locations and know when they read and interact with it!
Replied June 2018
Sandra
Company size: 501-1,000 employees
Industry: Leisure, Travel & Tourism
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
July 2020
Excellent Communication Tool and Value for Money
Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!
Pros
Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.
Cons
There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.
Reasons for choosing OurPeople
Ease of use and price point was right for what was needed for our organisation.

Response from OurPeople
Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!
Replied July 2020
Steven
Company size: 11-50 employees
Industry: Sporting Goods
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
February 2020
First Month
Pros
I like the idea behind it [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up Everything all on one app
Cons
There are some bugs that are not worked out yet It is easier using our other method for subbing vs using this app Taking the development team a long time to get issued solved Only listing 10 items per page
Reasons for switching to OurPeople
wanted an easier system for subbing requests

Response from Our People
Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!
Replied February 2020
Emma
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
August 2020
Great product, great team
From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!
Pros
A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.
Cons
I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.

Response from OurPeople
Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!
Replied August 2020
Rachel
Company size: 501-1,000 employees
Industry: Automotive
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
August 2020
Loving this App!
Our People has helped us solve our greatest issue...communication. "Our People" feel more informed and have access to documents/information in the files section, they feel more connected by the images/videos we share, and they can even reply to comment cards to let us know how they're feeling at work! We love it and so do they!
Pros
The customer service team made implementation so easy and they've continued to support us through our first month! [SENSITIVE CONTENT HIDDEN] has been a pleasure to work with and I've never felt alone in this process! He always offers helpful suggestions for more ways Our People can serve our company through this app!
Cons
I wish there were more options in the app for administrating. Pre-loaded gifs or more fonts. If I could post through the app more like Instagram it would help me easily jazz up my content.
Reasons for choosing OurPeople
[SENSITIVE CONTENT HIDDEN] and the rest of the team supported us so well! They really made implementation easy. The team was honest and engaged with us from the first conversation and they have still not left our side! I appreciate them and the impact they have made on our organization more than they know!

Response from OurPeople
Hi Rachel! Thank you for the amazing review! We love seeing your team's success and growth on the App and will continue to add exciting updates and enhancements through the years to come! Thank you for being the best part of OurPeople!
Replied September 2020
Andy
Company size: 201-500 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
October 2020
Easily workable app
Very efficient and effective in meeting our needs for the product.
Pros
The app is easy to use, we have had good support from Our People during development and implementation of the app throughout the organisation.
Cons
Not really had any negative experiences with the app.

Response from OurPeople
Hi Andy, thank you for taking the time out of your day to write us a great review! We appreciate it! We strive to provide a simple, easy to use App that your team will love! As you mention we support all of our clients from day 1, giving everyone a personal experience that makes it easy to get your team online with us. As always, thank you for being the best part of OurPeople!
Replied November 2020
Kim
Company size: 2-10 employees
Industry: Religious Institutions
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.71
February 2020
Our People
Pros
It's very easy to communicate with my staff using this program. It just takes a second to send or read a message.
Cons
Nothing at this point. The only thing I didn't like was solved by speaking with someone.

Response from Our People
Hi Kim, thanks for reviewing OurPeople! We work hard to make sure you have the best experience from day one! Our dedicated success team looks like they did a great job helping you! Thanks for being the best part of OurPeople.
Replied February 2020
Clare
Company size: 201-500 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.71
October 2020
Helped us stay connected during Lockdown
Pros
Once setup, straightforward to use & help documentation excellent. As users login with personal accounts it enabled us to maintain a sense of community during our 4 month closure. For our larger sites it has become an essential communictaion tool.
Cons
We were hoping this could replace team whatsapp/facebook groups but it doesn't have quite the needed capabilities - however the team are always taking onboard feedback and some of our previous requests have already been added as features so I expect some improvements to chat will follow.

Response from OurPeople
Hi Clare! Thank you for your amazing review. We appreciate the time you took to write one and look forward to launching some exciting updates in the future! Thank you for being the best part of OurPeople!
Replied November 2020
Beth C
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.71
February 2020
I would recommend this to any company that has to schedule multiple people on multiple shifts.
Pros
What I like most is that it is a central location for all my employees to request their time off needs. People respond directly to the need. No guesswork in who responded and who didn't.
Cons
The thing that I like least is the fact that I cannot assign a person to a shift without them first requesting it.

Response from Our People
Hi Beth! Thanks for the 4-star review! We continue to develop new features for our product and have released some changes this week that may help. Thank you for being the best part of OurPeople!
Replied February 2020
Emily
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
August 2020
OurPeople - excellent system & customer service
I have a way of actually communicating with my team and meeting them where THEY are at!!! So thankful for the adaptability and constant help.
Pros
It is USER friendly and doesn't take a tech degree to figure out. The customer service is OUT of this world!! I LOVE how you guys are always adapting and taking notes/feedback.
Cons
Some features could be improved/more detailed/more robust for different variables. But, you guys are always working on it!!
Reasons for choosing OurPeople
SIMPLE - ADAPTABLE - CUSTOMER SERVICE - [SENSITIVE CONTENT HIDDEN] - ENGAGING - CLEAR - EXCELLENT

Response from OurPeople
Hi Emily! Thank you for the amazing review! We appreciate all of your feedback and look forward to seeing your team's continued success on the App! Thanks for being the best part of OurPeople!
Replied September 2020
Christine
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
August 2020
Easy to use product that is great for managing team communication and schedule changes
The customer service and response time has been excellent. I feel like they are a true partner!
Pros
It is very easy to use and intuitive both for App users and the Admin users behind the computer.
Cons
I am still hoping the chat feature gets added to the dashboard.
Reasons for switching to OurPeople
Our People's App based simplicity for employees who manage their lives from behind a smartphone!

Response from OurPeople
Hi Christine! Thank you for the amazing review! We always continue to work on new and exciting updates and appreciate all of your incredible use and feedback! Thank you for being the best part of OurPeople!
Replied September 2020
Heather
Company size: 11-50 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
February 2020
Sharing details for all shift
Our rep is responsive, accessible and helped us through the process. This app has changed the way we communicate with our teams. The employees love the coverage feature as well as being able to add meetings or training to their calendar with a click of the button! Overall we see a value in this product and I’m happy to be able to use this at least weekly!
Pros
We have different shifts and schedules, this allows us to share information easily and in a trackable way.
Cons
Not all features are available on the app, otherwise I really like this product.

Response from Our People
Hi Heather! Thank you for the fantastic review! We will continue to work hard for you and your team and keep you in the loop for upcoming App changes. Thanks for being the best part of OurPeople!
Replied February 2020
Cindy
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Functionality
out of 54.71
August 2020
It's OK
Knowing who has received and opened company communication
Pros
I like that you can get all your employees on one platform with multiple functionalities. (Text, video, documents)
Cons
I didn't find it as intuitive to use as I had hoped. I don't use it as frequently as other department heads in my company, so I find myself having to get out my instructions when I need to use it.

Response from OurPeople
Hi Cindy! Thank you for the great review! We will continue to improve our Manager Console with your feedback and look forward to seeing your success with your team on the App! Thank you for being the best part of OurPeople!
Replied September 2020
Alex
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
August 2020
Our People Review
Pros
I like the user-friendliness of this app on the backend and as an employee.
Cons
I don't like that this is not integrated with MBO yet. It would be nice to have class subs on here and for them to automatically update on our MBO class schedule.

Response from OurPeople
Hi Alex, thank you for the awesome review! We strive to be the solution for your club and are continuing to develop features and great integrations like MBO. We will be in touch as we add these in and appreciate your patience! Thank you for being the best part of OurPeople!
Replied September 2020
Christopher
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.71
July 2020
Our People - Streamlined Communication
I thoroughly enjoy not having an overloaded inbox. OurPeople encourages communication and creates a sense of urgency.
Pros
I love the ease of communicating between team members and sending alerts.
Cons
I didn't find anything that wasn't helpful or beneficial.

Response from OurPeople
Hi Christopher! Thanks for the great review! We are happy that your team has found OurPeople easy to use and engaging through PUSH notifications, and a simple message delivery compared to an endless feed or inbox. Thanks for being the best part of OurPeople!
Replied July 2020
Anonymous
Company size: 11-50 employees
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Value for money
out of 5Functionality
out of 54.71
March 2020
Used for Fitness Studio Front Desk/Instructors
Still new, so lots of benefits yet to be discovered!
Pros
Easy for staff to register, and thus use!
Cons
Long time to onboard. We haven't used all of the features yet, so still lots to learn and explore!
Reasons for choosing OurPeople
When I Work could not integrate instructor coverage swaps w. MindBody

Response from OurPeople
Hello and thank you for the review and being the best part of OurPeople! We are happy your team finds our App so easy and continue to improve onboarding and support. Please reach out to support@ourpeople.com or visit http://get.ourpeople.help if there is anything you need or features you would like to explore.
Replied March 2020
STEFANIE
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Ease-of-use
out of 5Customer support
out of 5Functionality
out of 54.71
September 2020
Our People for Fitness
Overall we had a very positive experience.
Pros
The software was very easy to use and covered most of the elements we needed when we were a larger company.
Cons
The tag features were pretty confusing for our group.
Reasons for switching to OurPeople
ease of use

Response from OurPeople
Stefanie - thank you for the awesome review and for being the best part of OurPeople!
Replied September 2020