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> Reviews of Slack. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Slack is a good fit for you!

Source: https://www.softwareadvice.com/collaboration/slack-profile/reviews

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Slack Reviews

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[Overview](https://www.softwareadvice.com/remote-support/slack-profile/)

Reviews

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# Slack Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(17,332)

4

(5,712)

3

(907)

2

(127)

1

(48)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.4

Value for money

4.5

Functionality

4.6

* * *

### Pros

"The file sharing mechanism is very smooth—we can drop images and documents straight into a chat, and the search functionality is powerful enough to find old files or specific conversations from months ago using simple keywords."

"Conversations feel more dynamic and efficient than email, and the ability to integrate our most-used apps has reduced a lot of context-switching. Once the team establishes good channel organization and notification habits, Slack becomes a powerful communication hub that boosts productivity and keeps everyone aligned."

"The platform is flexible enough to support a wide variety of workflows and integrates seamlessly with many business tools. While managing notifications and information flow can sometimes be challenging in larger workspaces, the productivity and collaboration benefits far outweigh these limitations."

### Cons

"Its free plan has limited message history and integrations. While it’s great for real-time chat, Slack isn’t ideal for long-form discussions or detailed project management."

"Slack Connect and 3rd party app integrations are a good feature but can get annoying when the original user account is deactivated which kills any integrations or connections they originally setup."

"The sharing feature in iOS is quite buggy, as I need to sign in, unlock the phone and app, and then search for the workplace I am logged into to access the people I want to share a file with."

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Slack Reviews, Pros and Cons - 2026 Software Advice