All accessiBe Reviews
1-25 of 47 Reviews
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Andrew
10,001+ employees
Used unspecified
OVERALL RATING:
4
Reviewed June 2022
accessiBe User Review
Sebastian
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
By far, the best solution for web accessibility
Great experience and very straightforward
PROSIt was extremely easy to install and it's a very well-thought-out product as it's very intuitive to use for website visitors. Also, you can also personalize it to the branding of your website so it won't stick out like a sore thumb.
CONSI didn't really face any inconvenience so far.
Mauricio
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2021
Easy to implement and gets the job done!
It's a very easy to implement tool on a website and provides the necessary functionality to be compliant with high accessibility standards. It mitigates any legal risks associated with accessibility issues.
CONSHaven't tested all their features, I think they could improve the documentation on features and how to implement.
Reason for choosing accessiBe
First and top reason is how easy is to implement on an existing website also I received great feedback from co-workers on how the tool performs.
Damian
Human Resources, 2-10 employees
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2023
Interferes with site functionality
At first, I was happy to see that my site was compliant with the WCAG 2.1 standard at the AA level when I installed the widget and ran their auditing tool. However, I tested the site with other auditing tools and it showed up as being non-compliant. I spoke to an actual auditor and he confirmed that Accessibe won't make your site compliant with the standard. This completely contradicts what Accessibe's salesperson had told me.I then notiecd that, because of the widget, filling out forms and selecting a checkbox were now mandatory on my site. All of them shoud have been optional and ticking the checkbox completely changed the results for most searches. This behaviour was noticed on PC only and not mobile. This was an egregious flaw in Accessibe's widget and should have been corrected immediately. However, their technical support told me that I could make changes to my code and that the widget forced this change to make things easier for blind people - I asked them to explain how that is possible and they didn't reply. I had a look at the code and offered them a solution that would have taken seconds to implement on their end, but they took no action.I was contacted by multiple sales and support staff asking me if I was happy with the product and if I was ready to sign up. I had the impression that they lacked structure internally and didn't have a formal process for tracking their relationships with (potential) customers. Maybe the developers never received my feedback?
PROSThe widget offers some nice features for users to modify the appearance of the site.Very easy to implement and customisation was easy.The widget will make your site partially compliant with WCAG 2.1 at the AA level.They gave an extention on my trial while waiting for their support staff to iron out issues.Works with PC and mobile.
CONSDespite their claims (both on their website and via a video call), this will not guarantee full compliance with WCAG 2.1 to the AA level.The widget interferes with site functionality on PC.Technical support somewhat responsive but very, very poor.
Reason for choosing accessiBe
I was testing different products to see which would work best. UserWay was the next one tested.
Reasons for switching to accessiBe
I was testing different products to see which would work best.
Andre
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easiest and most comprehensive web accessibility solution in the market
Really happy with it, easiest way possible to be ADA compliant and accessible.
PROSRemarkably easy to install and integrate, even for websites that are above average in terms of design complexity. The UI is intuitive and easy to use, making adjustments a breeze even for those who aren't particularly tech-savvy​.
CONSThe white label aspect isn't obvious, even it is a great functionality, so better documentation around would be better.
Daniel
Sporting Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
campmor review
very positive
PROScost and ease of use and comunication with accessibe
CONSas of now we have no cons we are happy with the product
Reasons for switching to accessiBe
cost and hopefully better protection from lawsuits
Alicia
Retail, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
So Easy To Be Compliant!
It was soooo easy to get in touch with someone, set up a demo and get the resources we needed to integrate ASAP. The demo was very helpful, as we were not sure how this compared to the competition. Nir Lavi did an excellent job explaining everything, and made it a no brainer decision to go with AccessiBe.
PROSWe love that this is a comprehensive solution for accessibility on our website. It's not lacking any features compared to the competition, and has great support perks in case you run into any legal trouble. The audit they provided made it so easy to see where we can improve, but it's so nice to have the AI fill in the gaps until we can make changes.
CONSNothing yet, it's only been a couple weeks now. Everything seems to be working perfectly!
Reason for choosing accessiBe
It covered everything we needed to be safe. No gaps and it updates it's self.
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2022
accessiBe is the best online accessibility solution for SMBs
Providing web accessibility is critical. Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though. The information and material you provide should be accessible to anybody, anywhere, at any time. Assured by AccessiBe, we can rest easy knowing this to be the case.
PROSYou don't have to spend a lot of time, money, or effort getting your business to the greatest possible level of online accessibility, thanks to accessiBe. There were a few other options we considered, but acccessiBe was the only one that fit our budget for this trip. It was simple to set up, and they'll make any necessary adjustments to keep us reachable. The audits are quite helpful, and the user interface is simple to navigate. We use AccessiBe since it ensures that your company users may access your website. It will monitor the site and alert us of any changes to the code that are required for it to pass. We can stay on top of accessibility standards changes if we have a technology that does it automatically.
CONSThe domain name should be double-checked during the accessiBe plugin installation process, just to be safe. If the domain name is misspelled, the accessiBe plugin will not work. Using AccessiBe hasn't shown any notable drawbacks so far. We only needed a translation program for the final step. Although AccessiBe could have done more to help with translations, I applaud them for focusing on what they do best.
Joy
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Get ADA compliant NOW!
Overall my experience with accessiBe has been excellent. The ease of use and setup has been unmatched compared to any other software regarding accessibility.
PROSThis software makes it SO EASY to set up ADA compliance without an excessive need to go over the front end UX for any website.
CONSThe software can be difficult to sell to people who are not as invested in their digital presence. If there was a very cheap option for people who have few page or one page sites I can see a bigger appeal for accessibe
Reason for choosing accessiBe
I would 100% choose accessiBe over the other products because of the ease of use and implementation. The AI that detects images and translates them into screenreader text is absolutely amazing. If you care about accessibility and making the internet friendlier for everyone on earth this is definitely the product for you.
Erik
Verified reviewer
Internet, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Easy to implement solution for web accessibility
The WordPress plugin is really quick and easy to install. It works like a charm on my business website.
CONSNothing to complain, I installed the plugin on my WordPress site and it has been working like a charm since then.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Product
The company is very service oriented.
PROSThe software helps us to be compliant in a cost-effective way.
CONSIt has all of the features we required...
Reason for choosing accessiBe
The quality of its offerings.
Garret
Food & Beverages, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Straightforward setup and great information for new clients
accessiBe really helped the company to become compliant quickly and gave them confidence as they consulted with their legal team about their ADA/WCAG compliance status
PROSThe ease of setup and integration with CMS web tools like Wix and WordPress were great. Additionally, the wealth of information provided about ADA/WCAG proved to be helpful in explaining the needs and compliance solutions to the company.
CONSThe cost seemed a high to the client; however, in explaining the cost to do a more custom/hands-on solution with custom code and constant modification, it became clear that this was actually a very cost-effective solution.
Jarrett
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
ADA Compliance made simple for users of our SaaS Platform
We are thrilled with our experience so far!
PROSADA Compliance is a huge concern for our entire development team. Making sure that guests have an experience that works as well as looks can often be a challenge. accessiBe, has taken that load off our team and given us the freedom to do what we do best.
CONSOur only comment would be, that it would be nice to be able to customize the accessiBe icon that is displayed on our forward facing pages, but we also understand there are possibly some complexities even with the icon as it relates to ADA that we might not fully understand as well.
Mark
Consumer Goods, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2022
Simple and Affordable; Some Hiccups with Support
It has been a simple experience and relationship which generally accomplished the goal of achieving a basic level of accessibility compliance.
PROSThis was very simple to implement via Google Tag Manager and I very quickly accomplished the basic task of adding a compliance tool to my websites.
CONSThe audit tool did not work initially and it took months for the right support person to give me corrective suggestions. After that it worked smoothly.
Reason for choosing accessiBe
accessiBe had the best balance of utility and cost. The legal support option was a major added incentive.
Rolando
Government Administration, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
Best software integrations
It is a tool that is easy to implement and has enormous potential for service.
CONSlanguage support and adjustment is difficult to request.
Reason for choosing accessiBe
No
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
a decent way to address compliance to a website
easy to install and the website audit are very usefully
CONScustomer service is okay but a lot of improvement on turn around for a response
Diana
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Addressing the changing needs of my patient population
My overall experience with accessiBE is positive for my company and I believe that in being the first in my area to prioritize such accessibility others will move in the same direction.
PROSI sought out the software initially to create a website that was accessible to our patients that are visually impaired. However, once I invested in the software I saw that I would be able to reach and make accommodations for so many others.
CONSWe had no difficulty integrating the software in and have been extremely please.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Easy, Supportive Accessibility and Compliance Access
Everyone who engages with the platform finds it to be a significant upgrade that will allow us to passively but powerfully improve user experience and ensure we are not turning away prospective clients.
PROSAn easy, fast, and reliable way to begin prioritizing website accessibility and site visitor needs and experiences.
CONSThe only downside is that there is a financial commitment associated with the product for for-profit businesses, but the product was free for our nonprofit serving the disability community.
Susannah
Graphic Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT