All QAD Redzone Reviews

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User Profile

PJ

Verified reviewer

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great Software for a cultural transformation

We set out to gain visibility on that which we thought we saw each day. Before, we reviewed weekly production reports, mainly based on yield and units/labor hour. Issues would take a week or more to be surfaced, and solutions to fix them longer still. Today, we analyze each line in real time at the operator level, and if any metrics are our out of flux, our team can mobilize to fix the issue immediately and change the outcome for the day. This has empowered our teams significantly and unlocked tons of new capacity and lower costs.

PROS

• impactful and yet light-weight platform that gave us instant visibility of our 11 lines in 3 facilities. • multilanguage support in-app, native • mobile first - made deployment easy • up and running in 2 weeks • enabled a focus on outcomes, rather than activities • improved communication on the floor • uniquely integrated for quality & maintenance as well as OEE

CONS

Not necessarily a knock on the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve on some of the technical aspects of on-the-floor data collection. Make sure you have a strong IT infrastructure! I would like to see a special access "admin dashboard" that is in a browser and integrations with digital signage features on the cloud

Vendor Response

Thanks for the thoughtful 'full house' review, PJ. Your focus on the 'outcomes versus activities' is really insightful.

Replied February 2021

Jose

Food Production, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great Product!

Redzone has helped our manufacturing facilities identified main losses in their production systems and areas of focus for Kaizen events and improvement projects, which has resulted in OEE uplift. It has improved the communication between operations, quality and maintenance teams.

PROS

Redzone is not only an OEE tracking system, but also a great communication tool that gives a voice to our team members on the production floor. The user interface is very intuitive and it's designed with the key foundational elements of continuous improvement. The system has great features including messaging, "high 5", etc., which help us with employee engagement, recognition and communication.

CONS

We still have some work to integrate Redzone with our SAP system, but we are getting full support from the Redzone technical team.

Reason for choosing QAD Redzone

Redzone software is intuitive for line workers with varying degrees of technological experience and has great features, which help us with employee engagement, recognition and communication. The cloud approach is a positive and the initial implementation coaching is a plus. We can create several reports using our BI system (Tableau) and we can get results faster because the system was designed with people behavior in mind. The system also allows for great communication even when there is "social distancing" now that we are in the age of COVID-19.

Vendor Response

Thank you for the excellent review Jose. This really articulates how foundational good communication is for fostering Operational Excellence!

Replied April 2021

Christopher

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

Sandridge Review

The coaches and the team really care about changing behaviors and culture (particular callouts to [SENSITIVE CONTENT HIDDEN]) and that is commendable. They are always willing to listen on how they can improve the product. We're generally happy with the product, but would prefer it if the system forced employees to perform the correct function. Our employees will miss CCP checks and the system allows for this. We're working through it, but would like more functionality from the system on this.

PROS

I like the productivity module's focus on visual real-time feedback

CONS

The SPC module is difficult to use effectively and the Compliance module's inability to enforce checks to be completed has been a concern. Also, the Redzone TV's are constantly updating and not working properly. Not sure if this is a Redzone issue, but it's caused us to minimize the use of the TV's.

Vendor Response

Thanks for the review Christopher. I'm sorry that you have some issues, but hopefully the 7 out of 10 ranking reflects that the pros outweigh the cons.

Replied February 2021

nitendra

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Area manager experience on using Redzone

We recently just did a kaizen project using redzone and it's very easy to use and able to help us to identify where the problems are and we can easily allocate task the the right people so the matters can be deal with easily.

PROS

From an area management point of view. it provides very detailed and accurate data and this helps massively when we are tring to resolve daily issues. The systems helps us to interact with others in real time, a simple high 5 can mean a lot to the team.

CONS

i honest can not think of any areas where i dont like the system. i feel with any new system, it just takes time and practice to master the skill and using it daily. so far it's been a very pleasant journey and the system helps us to react to problems very quickly

ain

Food Production, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Redzone compliance from the Halal food production team

the current paper work, takes extra man hours to process the data in order to analyse. with Redzone checks, they all become digital and they can be easily retrieved during an audit. the data can also be easily access and use data analysis tool like Power BI to generate trends and charts.

PROS

the productivity of the workers will improve as the quality checks are being monitored, if is a paper check, they can become lazy and only fill in the checks when they like. Redzone make this impossible as checks can be programmed so it doesn't get missed and every missed checks are recorded. the dashboard also very easy to manage, we can see checks from one page and we can easily manage by exception.

CONS

Some situations are not very practical and we have to change our working habbit to accomdate the system. For example when we count units and enter in paper, we can mark in strokes and give the final value at the end. with Redzone, we can only enter final value, this could lead to potential mistakes.

Gavin

Food Production, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Impact of Redzone

I have been working with Redzone now for over 2 years having worked as part of the team who chose the product. Implementation & Coaching team ([SENSITIVE CONTENT] ) are incredibly approachable, adaptable and skilled in their roles, flexing styles & challenges depending on the audience.

PROS

So easy to use, user experience for colleagues on in production environments is exceptional. Performance updates / screens are easy to understand for everyone!

CONS

SPC module within the roll out has been difficult to implement and will yield some sugnificant opportunities

Reason for choosing QAD Redzone

Easy for user for both interaction & interpretation of performance data

bhagyen

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

voice from a front line team leader in a food factory

it makes our life so much easier, no more paperwork and everything is instanly accessible. i feel good that we are saving so many paper and help saving the earth!

PROS

Redzone is easy to use and when i am not on the shopfloor i can still monitor the performance of my line via the apple TV in the office. i am happy to see my performance everyday and i am happy to stay in Green! i find it very easy to enter downtime reasons and its easy to make changes if i made a mistake.

CONS

The only thing i dont like is that it's limited to apple device and i only have an android phone so i can't access to Redzone on my phone. the sensor can sometimes give bad readings and we need to ask an engineer to resolve this issue.

Amaury

Food & Beverages, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Redzone Productivity Module

PROS

The best thing about Redzone is the transparency and visibility of all the things that are happening on the production area. Another great feature is how easy it is to communicate with the rest of the departments using the Line Log feature. This software has increased the engagement between departments in our company.

CONS

The fact that it is iOS based can be something good and bad at the same time. I would like to be able to see the Redzone information on another device (laptop, pc) that is not my iPad, iPhone or apple tv.

Reasons for switching to QAD Redzone

More accuracy on the data. Eliminate human error. Improve the process.

Vendor Response

Thanks for the review Amaury. Happy to hear how the fundamental premise of Redzone--giving frontline workers a 'voice' through modern communication technology--has increased engagement.

Replied February 2021

Nancy

Food Production, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Food Manufacturers Need Redzone!

Seeing OEE in real time has helped motivate the employees. The ease of traceability was huge especially during our GSFI audit.

PROS

Going Paperless! The ease of use, the traceability aspects, and the functionality of Redzone has been a huge benefit to our company for both quality and production improvements!

CONS

Certain features we would like to see, such as sell by date calculations per item or GSFI audit scheme templates would be great improves to one day see on Redzone.

Reason for choosing QAD Redzone

Redzone is a great balance between production monitoring and quality management. The other companies offered options for one or the other, not a great balance between the two.

Shindy

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

really good software and great coaching support

since using redzone, we reduced a lot of manual downtime recording, the total number of paper on the shopfloor has been reduced and overall the time it takes to do admin task has beed reduced.

PROS

the system gives us live data and it's very easy to understand and all departments are now in sync and everyone is talking the same language which is OEE! everyone is happy to see their live performance and we even have a little internal competition

CONS

i wish the system can refresh a little faster, at the moment there is about 30 seconds time delay between product going pass sensors and what we see on the tv displays, i wish we had this system sooner.

you jian

Food Production, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Redzone paperless transition journey

with tradtional paper checks, we are unable to keep track if the paper checks, the operators usually fill in the forms late and we do not have full visibility. the digital checks in redzone allows us to set up sechdules and we can make sure all operators are doing the correct checks at the correct time. even if the checks are missed or cancelled, the app still keeps record so we can monitor and improve.

PROS

Redzone helped us becoming paperless, saving cost on paper as well as more accurate and reliable data. we can program the check on our own preference and monitor to ensure checks are being done at the right time by the right person. The app also make it very easy to filter and search histroical data, we no longer required much admin work to fill paper data into digital forms.

CONS

we were not able to copy certain sections of the data sheets. such as triggers and the ability to mass upload option list. we are unable to set up triggers if one location has multiple SKUs running at the same time.

iulian

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

The shiny new Redzone system is so easy to use

before we have Redzone, my guys used to fill in on paper records for each machine downtime, they would sometime make up the duration of the stop and put in any downtime reasons, it also requries someone to take the data from paper forms and enter into a computer to do data analysis. with Redzone, we only need to select the downtime reason and the duration is automatically captured. i believe the data is more accurate and we only need to make sure they are entering the right downtime reason. we are saving so much time by using redzone.

PROS

I find redzone very simple to use, the interface looks very clean and i negative to the right location easily and search historical report very easy, this helps me to understand where the problem is. It helps to promote internal communication.

CONS

im not very sure about the fact that anyone can start any location, it means someone can go to another location to start and stop a job and they can also go to another location to enter a downtime problem. we need to make sure no one is messing with it.

lauren

Food Production, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

i really enjoy using Redzone!

For our shift, we have completed removed paper from the shopfloor, we are only using redzone to record downtime and it's been very easy to use. The system gives us total transparency and makes very easy to find the root cause of our problems.

PROS

Redzone give me an overview of the whole shopfloor, sometimes i needed to go away from the warehouse i can still oversee the area and give support where i needed.

CONS

i am very happy with the overall system but once 90 day package is completed, it's down to our internal engineers to help upkeep the sensors. these sensors are the key to our success, if they are giving the wrong information we will be back in the dark.

Tennille

Food Production, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great Product

PROS

Easy to implement and easy to use. The Redzone coaches are amazing. They are very professional and knowledgeable about their product and about manufacturing.

CONS

I cannot think of any cons. Redzone has a great product.

Ryan

Food & Beverages, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Redzone helped us unlock our potential

Overall our experience has been excellent; the software is stable, support has been quick to respond as we utilized new aspects of the software, our Redzone coach has been a valuable partner in our lean journey and at the end of the day Redzone played an important role in our success as a leader in safety, quality and reliability.

PROS

Previously we were collecting data at the end of the shift using spreadsheets and the lag between data recording and decision making left a lot of opportunity on the table. Not only did we get the relevant data faster so we could make quicker informed decisions, Redzone came along side us as our partner through their coaching program to help us teach our workforce to use that data themselves and make those decisions closer to the process and drive productivity. 3 years on and we still engage with Redzone through the coaching program as a learning partner.

CONS

Some constraints exist within the software - it is not fully customizable at the application level. It cannot be all things for all businesses which, like the iOS platform it is built on is both a strength and weakness.

Reason for choosing QAD Redzone

We completed the opportunity blitz process hosted by Redzone which looked at our current productivity and projected productivity gain based on the historic post implementation performance within the Redzone community. This yielded a fairly straight forward ROI presentation; an ROI which we ultimately exceeded. The biggest differentiator between Redzone and the alternative solutions out there is the coaching and implementation program. You will get there faster and easier with the Redzone team without over extending your internal teams and IS resources.

Vendor Response

Thank you for the thoughtful review. Nice summary of an "excellent experience"

Replied June 2021

John

Food Production, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Redzone Production System - UTZ Brands

We have implemented the productivity and compliance module at 12 of our factories and have had improvements in performance at every plant. With the impact to results and the ability to get employees more involved in the CI process we have been very happy with our selection decision to implement Redzone

PROS

The availability to have real time data at the line and to increase the accuracy of our data capture. This has been a foundation to the identification of productivity/waste reduction opportunities. The compliance module has been critical for standardization across all our facilities and has been a foundation of our Food Safety Program. We have had several SQF auditors tell us that we are best in class because of Redzone and our application of the software. The last is the improved communication across the plants, the chat functionality was a surprise that has been critical to the improvement.

CONS

I do not have any Cons to share. The software has delivered a lot of value and we continue to learn and expand our utilization.

Reason for choosing QAD Redzone

The decision to purchase the software was based on four critical factors, 1) Utilization of mobile technology, the user interface was very easy for are operators to use. 2) Real time data and ability to access data, 3) light IT infrastructure and easy of implementation, 4) Value from a cost perspective. The coach in module and access to a community of like customers was a differentiator over other options

Vendor Response

Thanx for the 5 out of 5 / 10 out of 10 review, John, but what I think is most compelling is the 12 out of 12 plants that have resulted in productivity improvements!

Replied April 2021

Marty

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

RedZone helped us transform from ordinary to extraordinary

Very easy to implement. We found their team very flexible when we needed the program or scheduling altered to fit our needs. We had several occasions to tap into the whole community of RedZone users and we found that this was one of the great strengths.

PROS

As a well established food manufacturer (Confectionary) we had gotten comfortable in our existing habits and processes. RedZone was the perfect tool and program to allow use to leave our comfort zone and dare to be much more. Importantly, it concentrated on educating, informing and empowering the line workers and operators to make better decisions based on the real time data that is displayed to them concerning their own world. Best three things that makes RedZone different from any other system we considered is: 1) Ease and speed of implementation (we didn't believe RZ when they said we would be up and in use in days...it was true), 2) Empowerment of line workers and operators (this is no top down approach - it released the creative and competitive energy dormant on our factory floor) and finally 3) The combination of excellent "real time" data with on target coaching was dynamite!

CONS

There wasn't too much that we had a problem with. For a medium sized operation, it is not inexpensive but when we considered our payback and value, it was well worth it.

Vendor Response

Thanks for the 'full-house' review, Marty! Love to hear the confirmation on Redzone's rapid time to value with 'Ease and speed of implementation'. And we value your contribution to the community!

Replied February 2021

Casey

Food Production, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

RedZone's Value to Your Organization

RedZone has been a great partner and they stand behind and support their products with educated professionals. There team becomes part of your team, if your company buys into the culture.

PROS

Help to facilitate a collaborative culture within the facility driving communication between the support functions. Has great ability to incorporate picture and video to task that are needed to be accomplished. Multiple options for task generation frequency. Multiple layers of software available and they are strict in how you roll them out, so you don't take on too much at one time.

CONS

Does not completely replace a full CMMS system. Allows some copying of information between areas, but not all of them, so it requires hours of data input to get the system up and going, but this is similar across many software packages that do this.

Reason for choosing QAD Redzone

Cost.

Vendor Response

Thanks for the review, Casey. Glad to hear how the solution supported your culture and the partnership with the coaching team.

Replied February 2021

Tyson

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT