12d Synergy vs ConstructionOnline

RATING:

4.3

(28)

12d Synergy has 28 reviews and a rating of 4.29 / 5 stars vs ConstructionOnline which has 518 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (28)
4.5 (518)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 5, 2023
April 19, 2024
Pros/Cons
  • Pros

  • The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.
  • Better management of our data. Team is more productive and efficient.
  • Cons

  • Correct implementation with over 100 users becomes difficult.
  • Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on.
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  • Pros

  • The user interface is a lot easier. Uploading files and adding clients/team members is significantly better.
  • Also, the client portal will be helpful. They have been very helpful in trying to help us get the software integrated into our business.
  • Cons

  • Don't really have any dislikes. My only complaint is that I waited too long to do the integration between my software programs.
  • Customer service is crap. Features break down all the time and they are no help at getting them fixed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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32 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos