Aconex Project Management Software


 

Aconex is a cloud-based operation management solution for managing information and processes between companies on complex construction and engineering projects. Several functions include document management, workflow automation, bid management, issue management, handover management and control of project correspondence. Aconex also offers BIM file management and process control, field inspections and issues management and the creation and management of digital operations and maintenance manuals.

As a cloud-based solution, Aconex allows project members worldwide to create and review documents and other project information from any location. This includes RFIs, drawings, 3D models, contracts, reports and more. A real-time dashboard allows users to set their KPIs and monitor essential activities from a single screen. It also supports third party integrations which allow users to sync data within applications simultaneously.

Aconex supports construction and engineering projects across multiple industry segments but is primarily designed for asset owners, developers, architects, engineers, general contractors, government contractors, heavy/highway construction firms and mining, power, and oil and gas companies.

 

Aconex - Multi device accessibility
 
  • Aconex - Multi device accessibility
    Multi device accessibility
  • Aconex - Manage tasks
    Manage tasks
  • Aconex - Store documents
    Store documents
  • Aconex - Design and store 3D drawings
    Design and store 3D drawings
  • Aconex - Mobile ready
    Mobile ready
  • Aconex - Set workflows
    Set workflows
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

82 Reviews of Aconex

 

Start your review of Aconex

Click to start
https://www.softwareadvice.com/construction/aconex-review/
Software Advice Reviews (12)
More Reviews (70)

Showing 1-12 of 12

Kris from Strike
Specialty: General contractor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Solid Project Management Platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you're an EPC company it'd be hard to go wrong with Aconex. We ended up selecting another platform, but it was a fierce competition. In the end, we opted for one with more market-ready integrations with other tools that we currently have in place (to avoid more siloes) and that also had a UI/UX that was more intuitive for creating processes and finding files/records (viz. a modular-tool setup). There were other considerations, but bottom line, Aconex is a solid platform that really offers a wealth of value for standardizing and automating key processes. They'll definitely be around for a while.

Pros

- Clean UI/UX experience
- Configurable workflows created on front-end by user
- Metadata based system allows for rich tagging and organization of files (Document Register) and other types of correspondence (Mail Types)
- Views can be saved (and shared) for filtered searches that take place a lot (e.g. RFIs or Pending RFIs)
- Mail types offer extreme configurability to formalize/standardize certain types of exchanges between parties that require user input or approval (e.g. Daily Logs, Meeting Minutes, RFIs)
- Can pay per user or go with unlimited user option and pay a percentage/fee based on how much company commits to running through Aconex for set period of time; having options are nice though
- Reinvest 20% into R&D
- Support Central contains outstanding documentation
- Great mobile apps with wide-functionality

Cons

- Takes some mental training to know which Register to go look in, whether that's the Document or Mail Register. In my experience, this was because currently, our company stores RFIs as documents/files, whereas Aconex treats them as a Mail Type; so looking for an RFI requires searching in the Mail Register (since it's a type of correspondence) not the Document Register (note: Aconex can also handle RFI process as a document, I believe buy sending it around via Workflows, in which case it *would* be a file located in the Document Register)
- Meta data is the smartest way to organize big data however it *does* require a solid tagging system; some companies may not have this (but I'm sure Aconex would assist with this setup)
- A few Auzzy-isms are distracting to look over (e.g. Tender vs. Bid)
- Has technical potential to integrate with other software/tools through APIs but not many market-ready connections that can be demonstrated
- Almost handles entirety of project life-cycle, but a little weak on POs (i.e. not a P2P tool, Procure to Pay) and integrating the Connected Cost tool with other ERPs (note: see previous remark, it *is* technically feasible)

Review Source
 
 

Isha from KPA Concrete
Specialty: Concrete
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Aconex Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All documents in one place and easy access and stakeholder communication. Adding people to the project is a good feature.

Cons

Some features are hard/time-consuming to use, for example attaching files - each file has to be attached individually.

Review Source
 
 

Michael from Columbia Memorial Health
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Excellent System

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This system is perfect for connecting and sharing information with multiple people for large construction projects.

Cons

Although it is not intuitive, it is easy to learn the system and to quickly maximize all of the features it has to offer.

 
 

Nick from Project Controls Software
Specialty: Government - state & local
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Project Controls Excellence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Brilliant tool for enterprise companies with workflow and multi module software

Pros

Multi Global access
Multi module
Integration of Worksite (PrismG2 light)
BIM module
Task and document management

Cons

Little slow due to SasS
Not the best reports however this is something they are looking to improve on

 
 

Hany from Hill International
Specialty: Engineer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Good enough but still need aome improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They need to focus in data analysis and visualizing

Pros

Easy to use, Easy interface, satsfying workflow module, online training and well customer service provided.

Cons

No satisfying reports provided, and no improvement has been made since 5 years ago for this specific module.

 
 

Haley from Storage
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Acontex review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Could use some work on the graphics

Pros

Easy to use
Lots of tutorials on youtube
good customer service
Best price on market
The company checks in frequently

Cons

un common
The text is very small
makes the companys use it
makes the process alot easier
makes payments easier

 
 

Benjamin from Professional Services
Specialty: Engineer
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Good idea, but poorly executed.

Ease-of-use

Functionality

Product Quality

Customer Support

The idea is good - site for organizing all the documents and workflows for a project, pity execution is so bad. Downloads are painfully slow, customer support is literally non-existent. I contacted customer support about it taking all day to download a document and they just closed my ticket without any communication. Obviously, the customer support staff don't want to deal with problems they can't fix.

 
 

Terry Rennaker from Rennaker Company
Specialty: Real estate developer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Owner's Rep User

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I found Aconex to be quite functional and easy to access. It's workflow and document control systems were quite robust. I particularly liked Aconex Field. It is a punch list or snag list tool that uses QR Codes to ID building area, smart phones and tablets to take pictures that you can annotate by drawing on the picture with your finger, and then assign it to a company or even and individual. Great, easy to use product.

Pros

Incredibly robust and adaptable to any situation

Cons

The very robustness makes it time consuming to change for different approval processes.

Advice to Others

I would still recommend it.

 
 

Sandra from PCEP CalMod Project
Specialty: Government - state & local
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Aconex Preliminary Evaluation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This review is based on the early stages of implementation and configuration. Aconex guarantees you that they can have your system up and running within a matter of a few weeks. What's not taken into account is the configuration based on your organizations needs and defining your internal processes. Without going through their professional services, you are left to determine what works that can encounter perhaps unnecessary pitfalls. Given our current status, we are still struggling to pull together a system that is fluid for us as well as the contractors and how we collaborate. We are dealing with multiple projects that compounds the situation and would have liked to have been provided more guidance throughout the development phase. To be fair, there needs to be direction and consensus from within in order to produce a workable product.

Pros

Communication and retention of emails delivered to and from the contractor within the system.

Cons

This software is not intended for an overall program management software and does not have a means of tracking action items, financial, change management. etc. The biggest hurdle to overcome is that this is not a folder based structure.

Advice to Others

Bottom line is know what you are buying. No software product is perfect and requires alot more work than any sales person is going to tell you. Know exactly what you want the software to do, and what you want to have at the end of your project.

 
 

Charles from Balmond Studio
Specialty: Architect

April 2016

April 2016

Frustrating, when it could be so much more than it is.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Does provide a global platform, that allows many users to work together.

Likes Least

Poor support, with a tendency to blame customers for problems, along with poor design aspects (doesn't officially support multiple tabbed windows for examples) that actually creates problems.

Relies heavily upon users having many processes in place to support using it, as there is not intrinsic document management or project management functionality.

Aconex themselves don't provide very much in getting to grips with it, or how to user it. Sink or swim...

I could go on...

Recommendations

Look for both document management and project management funcionality in a product like this, particularly for complex projects.

Aconex is otherwise just a document register with email.

 
 

Jack from Watpac
Specialty: Construction manager

February 2016

February 2016

A must-have software for medium to large scale projects

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

best for traceability and sharing of large files. Very good customer support and works well with Aconex Field. Customizable

Likes Least

Requires other parties to create accounts. Not required for small projects


.

Recommendations

Excellent for tracking correspondence and sharing files, easy to use. Perfect for design and build projects.

 
 

Clyde from Zilkha Biomass
Specialty: Engineer

July 2015

July 2015

Aconex for Construction Project

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Search function is very good. Super search is valuable. Filtering by document type is very good.

Likes Least

Not as flexible as ideal. Login required each usage. Opening documents in original form is cumbersome.

Recommendations

Try it first on a sample project. Enter sample data and try revisions, and other features

 
 
 
Showing 1-20 of 70

Domingo from Metal Crest Incorporated - OKADA Manila Project

February 2018

February 2018

Awesome and amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the most of this software, is the easiness accessibility. Easy to use. Exact details and Good Electronic Documentation Management System.

Cons

I have 1 suggestion on this software. To improve the design. Innovative design. The more innovative the design the more it capture the attention of the clients or the users.

Review Source: Capterra
 

Vikas from Bechtel India P. Ltd
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Aconex is user friendly software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is user friendly , processing is fast & the mail module which offers us to record any important communication without any extra effort.

Pros

Mail Module is a good tool we have in Aconex. Everything is recorded without any effort and there is no size limit of the attachments.

Cons

Reporting is not easy in aconex if you want to extract some analytical information that relevant information is not avaiable

Review Source: Capterra
 


February 2018

February 2018

Initially had a hard time uploading drawings but we learned of bulk processing & it got better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

"My task" listing lets me see at a glance what I need to do especially those that are in a workflow.

Cons

There are some very old tasks that cannot be closed especially when some addressees have left the project.

Review Source: Capterra
 

Saeed from CPB Contractors

February 2018

February 2018

I have been working on Aconex for more than 7 years now and have seen it improving. The support team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software has improved with time and is now more user friendly. Reporting feature has been added that helps a lot. Bulk superseding is a very good feature.

Cons

Still missing the following feature:
1- Better management of documents in workflow review [ especially superseding marked up documents]
2- No way to retract message once sent our even if in error.

Review Source: Capterra
 

Virawan from Xayaburi Power Company Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

All data and information always there whenever we need them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Network and data bank for my work.

Pros

I have never encounter any problem using Aconex and always be able to retrieve the project data at my finger touch.

Review Source: Capterra
 

Amalina from Ahmad Zaki Sdn Bhd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Easy! All records are kept there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to communicate and as reference.

Pros

Easy to understand. Easy to use. All is there, just type keyword, can easily find the related records.

Cons

Cannot open the new tab for references (sometimes, would like to send correspondence/report to the same recipient)

Review Source: Capterra
 

Sarah from Spie Plexal
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Best Doc Management system I've ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes my job quicker and easier as everything I need is encompassed in the one application.

Pros

It's every thing I need in one application. Encompasses all the areas of doc control into one user friendly program

Review Source: Capterra
 

Karyn from Process Group Pty Ltd now part of SUEZ Oil and Gas Systems
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

One of the easiest website based programs to use and locate everything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to navigate and find documents and information, support are exceptional and very helpful in times of need

Review Source: Capterra
 

Alfonso from Koichi Takada Architects

February 2018

February 2018

Best way to manage projects documentation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saving lots of time.

Pros

Having all the documents and emails handy everywhere I go. The document register is one of the best tools.

Cons

In general everything works very well and it is difficult to find something I work less, but if I could choose, I'd make the interface design more attractive and colourful.

Review Source: Capterra
 

Steve from Hawkins 2017
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Software works well, however loading issues occur frequently

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Collation and capture of specific information is far easier than ordinary email systems.

Pros

Ability to track and locate correspondence is probably the most useful aspect of Aconex, storage of documents is reasonably straightforward.

Cons

Reports cannot be tailored to suit my requirements as they cannot be specific enough. One problem is the RFI trails, once someone has responded there is a danger then as this becomes no longer overdue or outstanding. This is most critical if the response is an automated one. There needs to be a method to reverse it.

Review Source: Capterra
 

Will from OCULUS
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Generally a really great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick and easy uploading, tracking and communicating documents and correspondence with team members.

Pros

Ultimately the job it performs. It is a great way to track correspondence and documents. Mostly it is a good user interface with straight forward logical steps.

Cons

Some things are not so straight forward or clear, particularly with document superseding and some more "helpful tips" at each step would be good.

Review Source: Capterra
 

Timothy from Pirovich Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Aconex is a great collaboration tool for workflow, document and correspondence management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

- Use from start to finish on the project
- Control of tendering module
- Clear document review process under the workflow module
- Mail correspondence can be controlled under mail types
- Continual document register automatically updated on document transmittal

Pros

Users have the ability to create a project from the tender phase through the the completion of the project. There is the ability to create tenders, coordinate correspondence, share and store documentation, and defect management.

Cons

Difficult in getting subcontractors to sign up for a user account. There are also issues for project administrators having the ability to remove temporary / users no longer involved in the project. The mobile app is difficult to use.

Review Source: Capterra
 

Bryanne from Manitoba Hydro
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

User friendly, comfortable interface, lots of options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use; online accessibility, capturing version history and tons of megadata, variety of document types

Pros

I like the interface. It's clean and easy to maneuver. The sheer amount of options available are staggering, in a good way. Revision history, super search, etc.

Cons

Many, many bugs. Can't attach document when a mail is opened in a new tab. Can't go back in certain places. Certain words used are unfamiliar outside of the system's software . Can't find documents containing words in Search (must be the beginning of the document's name)

Review Source: Capterra
 


February 2018

February 2018

The overall use is great for a building site and organising documentation and correspondence.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being organised

Pros

Documentation and correspondence control.
Able to track old correspondence by topic.
Able to see who was issued what documentation and when.

Cons

Sometimes unstable to use and crashes.
It doesn't go back to the same spot if you go back a page.
If you have multiple pages open and you search say architectural in one and hydraulic in another. When you go back to the previously used one it changes to the former format. It doesn't stay on the one it was opened too.

Review Source: Capterra
 

Tony from HAWKINS

February 2018

February 2018

A well organized & systematic communication & document control platform for the whole team to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Clear logical structure to mail formats & document control with detailed reports to assist with closing out required actions by all team members

Cons

Occasionally the screen view cannot be controlled when viewing attached mail within another mail window - this can be resolved by closing the page & starting again.

Review Source: Capterra
 

yuri from Sargent & Lundy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Aconex is a very helpful website for file organization and fast access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy and fast access to online files as well as downloading file and or a quick pdf of file needed.

Cons

The search option gives too many results at once. Creating some type of subfolders to find files can help.

Review Source: Capterra
 


February 2018

February 2018

I am Electrical Engineer work in a construction sector, Consultant firm supervising a mega project.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

From any place or at any time I can access and follow up the project progress, Very easy to know the history of the project related to any complex issues, Accessability to any dedicated topics or official documents.

Cons

Customization need to be more effective for different types of project, after sale services need more enhancements.

Review Source: Capterra
 

Peter from Triangle Fire Protection

February 2018

February 2018

I think Aconex is great. I wish more people used it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The easy and practical functionality of the software is what I like most as well as the ability to effectively manage drawings and communications on a given project.

Cons

What I like least about this software is the fact that my password has to be renewed every so many months.

Review Source: Capterra
 

Ann from Redi Engineering Services, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

I have used Aconex for at least five years and found it to be an effective tool for document storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is used by many of our clients so we can transmit documents effectively and always have track of documents that have been transmitted. I only wish all companies and vendors would use Aconex.

Pros

No folders but easy to find documents. Great search-ability. I find it easy to use. The metadata is useful. Pulling reports is great for our Project Controls people.

Cons

There are several modules that we are not using. Recently we started using the Bid Module. It seems to be another great tool for us to use.

Review Source: Capterra
 

Osama Kamel from Consultancy

February 2018

February 2018

Fast and easy and useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Transfer information and know more information in short time know information in different places in short time

Cons

Photo and persons characters photos and more details of personality and knowlegment and more information and transfer information and diferent places in large scale

Review Source: Capterra