Oracle Aconex is a cloud-based operation management solution for managing information and processes between companies on complex construction and engineering projects. Several functions include document management, workflow automation, bid management, issue management, handover management and control of project correspondence. Aconex also offers BIM file management and process control, field inspections and issues management and the creation and management of digital operations and maintenance manuals.

As a cloud-based solution, Aconex allows project members worldwide to create and review documents and other project information from any location. This includes RFIs, drawings, 3D models, contracts, reports and more. A real-time dashboard allows users to set their KPIs and monitor essential activities from a single screen. It also supports third party integrations which allow users to sync data within applications simultaneously.

Aconex supports construction and engineering projects across multiple industry segments but is primarily designed for asset owners, developers, architects, engineers, general contractors, government contractors, heavy/highway construction firms and mining, power, and oil and gas companies.



176 Reviews of Aconex

Overall rating

4.42 / 5 stars

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Showing 1 - 20 of 176 reviews

December 2018

Nick from BIRD

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Precision in Document Control

Great experiance as long as there is high control of entry and strong communication of project specific registry conventions

Pros

Very detailed document registration, allows for high control and easy use

Cons

If documents registered in accurately or if project specific conventions not followed or communicated then this software becomes less effective

November 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Great product for Onsite CMs

Greta team and when a project specific use case appears its a great fit.

Pros

Aconex is easy to set up, manage and use. The in house team makes configuration as easy as it can be while the software itself is super easy to use.

The new(ish) cost management functionality is a welcome introduction and sets it apart from the other document management systems.

Cons

Needs to find a scheduling functionality outside of the custom forms and is difficult to use on a program basis as it is set up for projects only.

October 2018

Gheorghita from Gheorghita Bodea

Company Size: 1 employee

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

A great cloud-based management solution for construction

Pros

Great UI and UX and flexibility when it comes to choose plans (licence per users or unlimited). Great collaboration tools and flexibility between the members working on projects.

Cons

The support is'nt allways too reactive at your problems. (Maybe they are too busy and crowded sometimes).

September 2018

Andrew from Cox Architecture

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Consistency makes for efficeincy

Excellent

Pros

The consistent way that each project is set up, makes for a good user experience generally.

Cons

Some PMs don’t use the tools properly. It is becoming impossible to work out what your actual tasks really are. RFIs get sent to everyone on the project team. Queries are more like statements, it takes longer to work out what the question really is, than it does to work out the answer. People should think about who they are sending queries “to” and who is just cc’d. Using the please respond by options should mean there is an extra onus on the initiator to close it out, or chase it up.

August 2018

Jason from TL Services, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Oracle

Pros

Oracle was helpful in tracking information used daily within the company

Cons

Oracle was not always the easiest to navigate within

August 2018

Greg from Hollingsworth logistics Group LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Keeping up with standards

Overall love the best practices for ISO updates. Makes me feel confident I am keeping things up to standard.

Pros

ACONEX has helped a lot for the project in which I currently work.
Aconex complies and stays up-to-date with ISO 30300.

Cons

Still tough to keep up with certain documents. I find organization is pretty crucial to having ACONEX work well for you.

July 2018

Ann from AECOM

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Excellent Document Management System

I use it daily to upload documents that are transmitted to the Client and Vendor. It will also be used for auditing purposes, reporting and permanent document storage.

Pros

That most Clients and Vendors/Customers are beginning to see the value of this software and will use it making it an easy way to transmit and receive documents.

Another great thing about this software is I can log in from anywhere, not just my workplace.

Cons

I am not sure there is anything I don't like about this software. I guess if the system is down is what I may like least but it is usually back up and running in a short amount of time.

June 2018

Dean from WSP in Australia & New Zealand

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

The industry standard when it comes to project management and CPS

Aconex streamlines the whole constuction process, from providing input to answering RFIs with various stakeholder engagement. It does it all and is a must have.

Pros

This has virtually everything you could think of/ need. As the project is constantly evolving, Aconex keeps track and simplifies the process of reviews, approvals, management, timelines etc. With multiple disciplinarys proving input in one place, the whole process is fast tracked.

Cons

The software can be pricey depending on the level of functionality required, however considering the costs associated with variations etc arrising from poor coordination/ poor work flows its a no brainer.

June 2018

mohamed from louid berger

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

it is very good and efficent program for document corrol and register

i learnt how to do my work without using sny papers and can get all the required information any time and preparing reports to the managment any tome it great program

Pros

easy to use and help alot in regestribg the data and have it any time also you can get and have reports any time and also decrease the use of paper

Cons

the most thing idont like is if you upload any data yoy canot change or modify again only you can upload anoher file

June 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Useful product but requires a lot of training to become familiar

Pros

Superseding of documents as new ones are issued is a very useful feature, communication between different teams being all in one place reduces a lot of confusion, having all project documents accessible from a single source is extremely useful throughout the project as a PM>

Cons

Not very intuitive to use, requires extensive training sessions to be able to use it proficiently, document control heavily reliant on all contributors following the naming convention.

June 2018

Mohammed from Hill International, Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Good software

Pros

easy of finding information for any document or workflow I look for, zip download is easy too to download all files together.

Cons

- The relation between documents and workflows is not practical, you should copy the link or text from documents and go to workflows to find information, there should be a way to do that automatically.
- If I'm not in the workflow and want to download documents, there is no way except going to the original mail.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2018

We only use it as a subcontractor.

Pros

Very easy to track conversations and contract instructions. The search function is easy to use and brings up all relevant info. The document register is very easy to use as well.

Cons

The software itself is good. I do find that main contractors tent to send out contract instructions to all subbies even when it doesn't affect some.

June 2018

Brad from Mound Media

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

The best construction document management platform on the market

Pros

- Bulk upload documents and quickly change revisions
- Easily search and view documents and drawings
- Communicate with the team via emails

Cons

- The email threads and emailing process can get very lengthy and confusing
- It would be good if Aconex simplified the emailing process and design
- Simplify the RFI process to make the system more streamlined

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

A tool used in our organization for easy control and monitoring of different construction processe

Pros


It is a tool capable of streamlining the processes of construction work, the control of documents as it gives you a series of easy-to-use tools to be able to take better management at work and provide you with better comfort

Cons


It has certain aspects that could be improved as are the links of documents according to the relationship they have with each other.

May 2018

andrew from stantec

Company Size: 10,000+ employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Aconex is a good tool for document management.

Pros

Aconex is a powerful tool for document management. The workflow processes that are built into the product helps routing and approvals

Cons

getting the product setup gets pretty involved. lots of changes and modifications that need to be made need to go through Aconex, the company.

April 2018

Berkeley from Emerson Home Services

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

April 2018

Easy to use

Pros

I like that im able to communicate and send large files to our subs through the program. I can easily track the open and closed RFP's for future references.

Cons

It's a little overwhelming and hard to navigate unless you have some training on the software. If your not familiar with it, it can be frustrating, but none the less it is very useful for multipurpose business needs.

April 2018

Delgado from SIDOR

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

greater control and greater control in projects

greater control and greater control in projects

Pros

It is easy to use on the main screen, it has many options that will be easy to use and with the necessary data to better develop your work. it has the ability to find documents and organize it

Cons

we've a little problems with the statistics, we'd like to edit it but It does not let us it. sometimes its really slow, for us its the main mistake

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Very useful tool, easy to use, easy implementation at the start

We achieve documentation management of all our projects.

Pros

Easy to use, simple configuration of the projects, very intuitive , user-friendly, good manage of users

Cons

Not enough Reportability to Bid module.
Documents search tool seems to be hard at the start
It needs continous use to full understanding

March 2018

Jason from Wipro Limited

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2018

Aconex makes the complex construction jobs seem easy and smooth

Pros

Makes the whole construction roadmap a simple and straightforward one to follow for every employee in the field.

Cons

Some features are too complex to understand, and these especially lead to bottlenecks in the system. Perfect otherwise.

March 2018

Vincent from Metrolinx

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Daily transmittals.

Saves Time flexible input methods easy to understand easy to train new users unlimited uploads

Pros

Flexibility and convenient to use. I am using Aconex for over 8 years I found it is very flexible and convenient . when ever I faced issues I get immediate help and guidance from Customer Support

Cons

Initially I faced issues . I don't remember what kind of issues. I remember calling the customer support they mentioned there is limitation for that particular request I asked for.