ARCHICAD vs ServiceM8

RATING:

4.5

(276)

ARCHICAD has 276 reviews and a rating of 4.47 / 5 stars vs ServiceM8 which has 302 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (276)
4.6 (302)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 12, 2024
February 11, 2024
Pros/Cons
  • Pros

  • With the release of ArchiCAD V23 there are a lot of new features that have increased my more flow. The integration of add-ons like TwinMotion and the new an improved coloumns and beams tools.
  • Sometimes I like that archicad is less rigid than Revit. It's easy to create what you want and to get it to look the way it should.
  • Cons

  • It's hard to find cons over this vendor. Need some stability upgrades over issues for crashing the software for working larger products.
  • It is difficult to find enough learning material and what already exists is very difficult for understandning for people out of coding world.
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  • Pros

  • It is not a difficult system to setup and ease of use enables clients to pick up the system quickly. We love that integrates with XERO and ServiceM8 staff are supportive and always willing to help.
  • Our franchise likes the product. I registered prior to them getting the franchise edition.
  • Cons

  • Since this is an online field software program, occasionally the techs have problems figuring out what to email the customer when they are out in the field from their iPads.
  • Not been able to talk to tech support everything is done via chat which can be a pain, the suggestion needs to be where you can more than 3 suggestions.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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2 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos