Builder Prime vs FieldAware

RATING:

4.8

(55)

Builder Prime has 55 reviews and a rating of 4.78 / 5 stars vs FieldAware which has 63 reviews and a rating of 3.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (55)
3.3 (63)
Ease-of-Use
5 / 5
3.5 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
5 / 5
3 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
April 30, 2024
November 17, 2022
Pros/Cons
  • Pros

  • From the initial meeting to resulting the appointment to following up, this is the best CRM you could ask for. The customizable tasks and automated management make following up an absolute breeze.
  • We tailored the software to my specific needs so 10/10 guys you can’t go wrong.
  • Cons

  • The only things missing are the things they’re already developing such as google calendar integration, additional email and communication features, and zappier integrations.
  • This is very confusing for clients to understand which means we spend time explaining the discount to them.
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  • Pros

  • However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
  • I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.
  • Cons

  • If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.
  • Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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30 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos